Lead Technical Program Manager

Salesforce

Technical Program Management Lead coordinating across multiple solution delivery teams in the DEX space. Ensuring alignment and successful delivery of complex initiatives across Employee Success, Communications, and Real Estate domains.

Posted 6/4/2026full-timeIndianapolis • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
Drive prioritization and execution of cross-functional program initiatives; orchestrate and manage interdependencies between projects and programs within designated portfolios
Coordinate and monitor the progression and successful delivery of critical program milestones
Establish and enforce governance frameworks for decisions, escalations, and change controls pertaining to scope, schedule, and budget
Accurately report delivery progress, risks, and mitigations to leadership
Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
Collaborate with the Product team to identify and align on relevant GUS projects for the program, ensuring accurate creation in GUS in adherence to established work breakdown structure guidelines
Oversee and manage the program's financial budget
Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned; actively engage with Portfolio Leaders to provide feedback on tools, standards, and processes
Facilitate knowledge transfer and onboarding for new program members, and provide support to Portfolio Managers in the efficient intake and prioritization of new work

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Technology, or equivalent practical experience
6+ years of experience in a Technical Program or Project Management role driving complex software delivery
Proficiency in enterprise-level software and collaboration platforms (e.g., G-Suite, Slack, Linear, or comparable systems)
Demonstrated ability to synthesize business and technical requirements to develop robust project plans, estimates, and risk mitigation strategies
Extensive experience in business process optimization pertaining to enterprise software and internal operational workflows
Exceptional interpersonal skills with superior verbal and written communication abilities; adept at performing effectively under pressure and managing multiple priorities concurrently.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical Program ManagementProject ManagementBusiness Process OptimizationRisk Mitigation StrategiesProgram Increment (PI) PlanningScope ManagementBudget ManagementDelivery Progress ReportingChange ControlCollaboration with Engineering

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationPressure ManagementPrioritizationCollaborationFeedback ProvisionKnowledge TransferEngagementLeadership

Certifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Information Technology