Director, Data Engineering – Customer Success Score

Salesforce

Director of Data Engineering at Salesforce driving innovation for Customer Success Score data platform. Leading teams and setting strategic direction in data engineering to enhance product intelligence.

Posted 6/5/2026full-timeSan Francisco • California, Washington • 🇺🇸 United StatesLead💰 $197,300 - $313,700 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudKafkaSpark

About the role

Key responsibilities & impact

Own the roadmap for the CSS data platform
Establish architectural principles and governance standards
Drive convergence across product analytics, ML infrastructure, and AI data foundations
Represent data engineering at the executive level
Set and uphold the technical bar for distributed data systems
Lead and grow multiple engineering teams
Build a culture of ownership and accountability
Build deep partnerships across various teams
Influence Salesforce-wide standards for data and AI engineering

Requirements

What you’ll need

15+ years of experience in data or platform engineering
5+ years leading engineering managers and multi-team organizations
Proven track record building and scaling high-performing engineering orgs
Deep expertise with Spark, Trino/Presto, dbt, Snowflake, and modern lakehouse architectures
Experience with streaming systems (Flink, Kafka)
Strong command of semantic layers, data modeling, and enterprise metrics systems
Experience with AWS cloud infrastructure (S3, EMR, ECS, IAM)
Executive-level communication skills
A related technical degree required.

Benefits

Comp & perks

time off programs
medical, dental, vision
mental health support
paid parental leave
life and disability insurance
401(k)
an employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data engineeringplatform engineeringSparkTrinoPrestodbtSnowflakelakehouse architecturestreaming systemsdata modeling

Soft Skills

executive-level communicationleadershipteam buildinginfluenceownershipaccountabilitypartnership building

Certifications

related technical degree