Roche

Sales

• Selling the Roche navify digital portfolio to IHN, hospital, and reference laboratory customers.
• Engaging early in the sales cycle to understand customer needs, delivering customized demos, and designing customized digital solutions.
• Generating new customer demand across the full portfolio of Core Lab and Molecular navify products.
• Engaging in strategic digital discussions with key customer buying influences.
• Collaborating with internal stakeholders to define and align on total solution sales strategies.
• Conducting laboratory process analysis, developing solution proposal presentations, and delivering recommendations to customers.
• Delivering software demos and tailored technical presentations to internal and external audiences.
• Effectively qualifying leads and utilizing outcomes from workflow analysis and impact studies.

Digital Sales Specialist – Central Lab

Project Manager

• Secure regulatory approvals for products by collaborating with cross-functional teams
• Coordinate and compile submission deliverables to ensure all product registrations stay on track
• Maintain product licenses throughout their life cycle, managing Health Authority notifications
• Drive efficiency and success of regulatory strategies by partnering with internal and external entities
• Serve as a subject matter expert, ensuring complex regulatory requirements are communicated and implemented

Regulatory Affairs Project Manager / Regulatory Affairs Manager

Field Engineer

• Be the subject matter expert for our mass spectrometry instrumentation and showcase your expertise in technical repair for Roche produce lines.
• Responsible for onsite maintenance, repair and service of Roche mass spectrometry instruments.
• Handle complex customer and employee inquiries, resolving errors, complaints, and complex problems.
• Diagnose and resolve mechanical, hardware, software, and system failures.
• Document all activities, contribute to quality improvement and focus on maximizing customer satisfaction.
• Ensure adherence to internal processes, and training/support concepts while proactively introducing new ideas for optimizations and engaging in knowledge transfer across stakeholders.
• Utilize digital service tools to effectively solve problems.
• This is a national field-based role - the territory is the United States. 90% travel is expected for this position. This position offers potential international travel, including travel to various global locations to collaborate with cross-functional teams.

Field Engineering Specialist – Mass Spectrometry

Risk

• Provide strategic, scientific, and operational leadership for global pharmacovigilance and safety risk management
• Ensure proactive identification, assessment, minimization, and transparent communication of safety risks
• Partner closely with various departments to ensure a robust benefit–risk profile for all products
• Define and execute a safety risk management strategy
• Drive a proactive benefit-risk culture and evolve safety data into a strategic asset
• Serve as enterprise safety leader and Chair of Drug Safety Committee
• Ensure compliance with pharmacovigilance regulations
• Advance safety science through real-world evidence and innovative methodologies
• Establish and manage effective safety governance with partners
• Lead and develop a high-performing safety organization

Senior Vice President – Global Head of Safety Risk Management

Data Scientist

• Lead and manage end-to-end data science projects from problem definition to model deployment
• Partner with cross-functional teams to define business requirements and deliver tailored analytics solutions
• Collect, clean, and prepare large and complex healthcare-related datasets for analysis
• Develop and implement statistical and machine learning models to address complex business problems
• Build Econometric/market mix models (MMM), multi-touch attribution models (MTA), optimize marketing spend and implement recommendations
• Develop and implement GenAI models and tools to solve business problems

Senior Data Scientist

Operations

• Support Clinical Operations (CO) strategic directives by ensuring the proactive development and management of optimal business processes that enable compliance and quality standards
• Collaborate with stakeholders within Research and Early Development (pRED) and across the enterprise
• Represent CO in the respective areas of Process Management as well as Quality and Compliance in relation to GCP/GVP
• Provide strategic oversight on quality issues arising from pRED studies
• Develop and execute continuous improvements related to processes and audit/inspection findings
• Ensure pRED Quality Management System (QMS) activities aligned with global GCP/GVP QMS

Quality & Process Manager

Product Manager

• Lead the PD Regulatory department
• Drive the adoption of novel regulatory pathways
• Manage global budget
• Foster a culture of continuous learning
• Establish relationships with key stakeholders

Global Head of Product Development, Regulatory

Research Scientist

• Proactively investigate "first-in-kind" technical challenges in novel sequencing prep and applications on the new SBX platform
• Design and prototype computational tools for cutting-edge applications where standard pipelines may not apply
• Be eager to delve into internal and third-party tools to understand their assumptions and limits
• Develop a deep understanding of the interplay between reagent chemistry and data quality to recommend iterative improvements for laboratory workflows and bioinformatics pipelines
• Collaborate closely with wet lab and computational scientists on experimental design, data analysis, QC, and visualization, ensuring high-quality results are communicated clearly across the team

Principal Scientist – Reagent Bioinformatics

Content Marketing Manager

• Drive customer centricity
• Create seamless customer experiences
• Develop the Middle East channel strategy and roadmap
• Act as a regional representative for Global CXI channel roadmap
• Develop personalized & modular content in partnership with The Content Lab
• Advise on omnichannel mix within therapeutic area strategies
• Oversee high channel standards and best practice implementation
• Measure ongoing channel performance
• Maintain overview of channels in the region

Channel and Content Partner

• Alcanzar y mantener un nivel de operatividad excelente en todas las soluciones asignadas (que incluyen instrumentos, reactivos y software) mediante una correcta ejecución de los procedimientos previstos para mantenimientos preventivos, correctivos, evolutivos, instalaciones y modificaciones, capacitando a los usuarios en el manejo y uso de los mismos.
• Establecer y mantener un excelente nivel de comunicación, seguimiento y colaboración proactiva con el Cliente, informando de las actualizaciones de los reactivos y controles de calidad e implementar nuevos protocolos.
• Incorporar la digitalización en el área de servicio postventa mediante el uso de herramientas digitales que permitan evolucionar hacia un modelo de servicio más eficiente y proactivo, orientado a maximizar la experiencia de servicio de nuestros clientes.
• Reportar la actividad en CRM de las actividades realizadas de forma remota o in situ, garantizando a su vez la correcta documentación de las características técnicas de la instalación en cliente y su actualización cuando se requiera, según los estándares de calidad de reporte definidos por la Organización.
• Asegurar, el seguimiento y cumplimiento en tiempo y forma de las modificaciones y mantenimientos preventivos de los sistemas instalados en los clientes asignados, utilizando el Dashboard de Servicio como herramienta clave para garantizar la sostenibilidad de los clientes y el cumplimiento de las metas estratégicas de servicio.
• Trabajar estrechamente con el Área Comercial para abordar las necesidades de los clientes y respaldar las ventas de soluciones y ofertas de servicio.

Field Service Engineer

Affiliate Manager

• Partner closely with all stakeholders directly touching the patient journey
• Act as a trusted partner and point of contact between external stakeholders and Roche
• Steward Roche’s products through their lifecycle
• Share scientific, educational and non-promotional information with stakeholders
• Manage activities such as compassionate use, pre-license access, grants, external materials, clinical trial support, local evidence generation
• Lead the local disease area strategy and coordinate with others for optimal planning and resource allocation

Patient Journey Partner

• Establish and maintain strong relationships with assigned clients, understanding their needs and effectively communicating how our solutions can address their challenges.
• Achieve and exceed annual goals, contributing to the maintenance and expansion of the product portfolio.
• Lead and manage a team of sales representatives in their designated area.
• Drive growth and market share within their area, ensuring the implementation of the company's strategy.
• Negotiate pricing and terms within established guidelines to secure the best agreements.
• Ensure compliance with all relevant Roche guidelines and policies.
• Act as the client liaison to ensure the functioning of contracted equipment and reagents post-contract signing.

Diagnostics Sales Manager

Clinical Operations

• Partnering and facilitating the leadership team(s) in designing organizational strategy
• Provide data-driven insights and alternative perspectives to functional leadership team
• Lead the development, execution, and sustainment of special projects
• Track and report progress on specific objectives, collaborating with key business partners
• Design and facilitate leadership team agendas that balance business needs with people-focused priorities
• Oversee the cadence of function specific meetings and ensure clear outcomes
• Proactively monitor team dynamics and health; identify challenges and leverage Roche resources
• Develop and maintain the functional communication plan, ensuring transparent and consistent messaging
• Actively participate in the PDG Business Manager community to share best practices

Business Manager – Clinical Operations

Procurement

• Join our team and lead the transformation of procurement through collaboration and strategic business partnering!
• This role sits within the Indirect Procurement Delivery group, which covers the core procurement activities from category management, strategic and operational sourcing, supplier management, contracting, content strategy definition, and execution.
• You will bring analytical thinking, planning, execution, and a strategic focus to the procurement sourcing and delivery capability area within Energy/Utilities.
• Using your specialized knowledge, you will proactively identify and drive strategies for managing and sourcing third-party spend requirements.
• You will collaborate with internal procurement and business stakeholders to build and implement comprehensive category sourcing and spend management strategies.

Senior Strategic Sourcing Manager – Energy, Utilities

Support Engineer

• Provide first-level support to customers and affiliates (STS/SLS), resolving complex inquiries and complaints via phone and digital channels
• Identify and resolve system failures using remote access tools to gather data and recommend corrective actions for software or electro-mechanical issues
• Document recurring technical issues and customer information in CRM systems to support product quality and development programs
• Manage and escalate PRI (Product Reportable Items) and non-PRI cases to Global Support (PMQ) when necessary
• Conduct technical workshops and training sessions for both customers and internal staff to ensure equipment proficiency
• Actively participate in quality processes, mandatory training, and special projects to support regional business objectives
• Collaborate with Field Service (FSR) and Sales Reps on specific activities, including installations and preventive maintenance (SoS)
• Act as a technical bridge across LATAM affiliates, ensuring a consistent and high-quality service experience