Red Hat

Technical Project Manager

• Control project requirements, scope, and change management issues
• Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk
• Ensure adherence to legally binding requirements
• Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools
• Manage project forecast projections to both client and internally within Red Hat
• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring
• Establish appropriate metrics for measuring key project criteria
• Develop project status reports
• Lead status review meetings among project team members and clients
• Integrate and use specific industry PM and technical delivery methodologies (e.g. PM methodologies based on Agile, Waterfall, Systems/Software Development, Product Development)

Senior Project Manager – Technical

Cloud Engineer

• Play an active role in container and virtualization-related projects and communities like Kubernetes, Red Hat OpenShift, and KubeVirt
• Create and guide new feature development; contribute to open source projects in Golang, Python.
• Coordinate with team leads, architects, and other engineers on the design and architecture of our offerings
• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI), and respond to security threats
• Work with Red Hat's Global Customer Support team and partner support teams on resolving customer issues
• Work with the Quality Engineering (QE) team to ensure that projects are tested correctly
• Publicize the team's work through blogs, web postings, or conference talks
• Stay up-to-date on the latest advancements in AI frameworks, and leverage those in your day to day work
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.

Senior Software Engineer – Sovereign Cloud

• Play an active role in container and virtualization-related projects and communities like Kubernetes, Red Hat OpenShift, and KubeVirt
• Create and guide new feature development; contribute to open source projects in Golang, Python
• Coordinate with team leads, architects, and other engineers on the design and architecture of our offerings
• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI), and respond to security threats
• Work with Red Hat's Global Customer Support team and partner support teams on resolving customer issues
• Work with the Quality Engineering (QE) team to ensure that projects are tested correctly
• Publicize the team's work through blogs, web postings, or conference talks
• Stay up-to-date on the latest advancements in AI frameworks, and leverage those in your day to day work
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality

Principal Software Engineer – Sovereign Cloud

AI Engineer

• Lead the development and integration of new features for Red Hat AI & Cloud, utilizing Nvidia’s cutting-edge technologies (GPUs, DPUs, and more)
• Write and optimize code that integrates hardware accelerators into the Red Hat portfolio, ensuring high performance for AI/ML workloads
• Take ownership of project modules, ensuring they meet rigorous non-functional requirements such as security, resiliency, and maintainability
• Partner with UX, UI, and QE teams to build seamless user experiences for our partners and customers
• Maintain high code quality through rigorous peer reviews and automated testing (CI), and proactively address security vulnerabilities
• Coach and guide junior and mid-level engineers, sharing technical knowledge to foster a culture of continuous learning
• Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling

Senior Software Engineer – Nvidia AI Ecosystem

Full-stack Engineer

• Play an active role in Container and Virtualization related projects and communities
• Design, develop and enhance KubeVirt (primarily compute features) and collaborate with the community using Golang.
• Integrate changes in multiple projects and services into a consumable feature.
• Submit patches for bug fixes to the community and review patches from other members.
• Responsible for code maintenance and quality by writing unit and functional tests.
• Work with the Quality Engineering team members to ensure projects are tested correctly.
• Constantly learn and gain a deeper understanding of our offerings and current technologies.
• Publicize the team's work through blogs, web postings, or conference talks.

Senior Software Engineer – OpenShift Virtualization, Windows

Systems Engineer

• Partner with IT leadership and adjacent IT teams as the D/OS technical authority on shared infrastructure concerns.
• Own major services across the portfolio (DNS, Linux platform, automation, access services) and drive architectural decisions with documented trade-offs.
• Lead infrastructure changes from scoping through delivery, whether upgrades, migrations, or re-architecture.
• Define SLOs, close systemic reliability gaps, and lead post-mortems that produce durable fixes.
• Join the team's global on-call rotation as you ramp in; be a stabilizing presence during incidents.
• Grow senior engineers through design review, mentorship, and hands-on guidance; document decisions and operational knowledge to outlast any individual.

Principal Information Systems Engineer

Consultant

• Applies software engineering principles to the operations domain.
• Ensures service reliability meets users’ needs, including internally critical and externally visible services
• Uses software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems
• Develop API’s using Red Hat technology products and service
• Design, develop, and manage Kafka-based data pipelines
• Provide issue analysis on Kafka applications
• Monitor Kafka performance and troubleshoot issues to minimize downtime and ensure uninterrupted data flow, enhancing decision-making and operational efficiency.
• Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues
• Practice sustainable incident response and blameless postmortems
• Help us cover domains including microservices, API management, and web-scale architectures, DevOps engineering and application delivery, container-based continuous delivery (CD), i.e., using Red Hat OpenShift Container Platform,
• Team up with Red Hat and the open source community to engineer innovation-based software solutions, designed to further accelerate our customers’ success at their transformation journey
• Work as a trusted adviser to our customers and use your critical thinking skills to tackle tough problems in an innovative way
• Train and coach team members both on technical and non-technical skills
• Remain an active coder as this is required during our engagements and maintain deep direct technical knowledge of container management systems (CMSs), application infrastructure, architectures, and development solutions
• Support presales and post-sales field teams during workshops, proofs of concepts, pilots, and production deployments

Middleware Consultant

Account Specialist

• Grow your territory through the development of internal business partnerships with the Field Sales team and alliance and partner programs
• Accurately and consistently provide revenue and booking forecasts for your territory
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with focus on our technologies
• Manage revenue and booking goals across all practices (Consulting, Training and Technical Account Management)
• Ensure successful delivery of all projects
• Sell Red Hat's solutions using customer business requirements to create unique technical offerings

Consulting Services Account Specialist

• Contribute to the vision and innovation of new Red Hat Enterprise Linux (RHEL) product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience
• Perform daily activities of product maintenance engineering teams, serving as a regional and global expert on pressing Red Hat Enterprise Linux (RHEL) product issues
• Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat Enterprise Linux (RHEL)
• Work within the complete Red Hat Enterprise Linux (RHEL) solutions portfolio and be responsible for the delivery of Red Hat Enterprise Linux (RHEL) updates to the maintenance streams
• Collaborate with development and QE counterparts, product and project manager(s), product security and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers
• Diagnose the root cause of failures
• Backport complex CVEs and bug fixes to stable release streams
• Develop, maintain, monitor and improve tests and onboard automated tests into a continuous integration workflow as much as possible
• Mentor junior team members

Senior Software Maintenance Engineer – RHEL

Architect

• Winning the confidence of our prospective customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s use cases and architecture design decisions to align with the Red Hat solution.
• Designing and scoping delivery projects as well as leading consulting teams through successful customer pilot and production deployments.
• The design, creation and delivery of content that enables the broader Red Hat organization to sell (pre-sales), service (consulting) and support (CEE) our Virtualization solutions at scale.
• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.
• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
• Demonstrate thought leadership by producing world-class white papers, webinars, etc. and speaking at industry leading conferences.

Virtualization Architect

Technical Account Manager

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

Technical Account Manager – OpenShift/Kubernetes, Ansible/Automation

Solutions Engineer

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify new opportunities, help progress the current opportunities for OpenShift or OpenStack as an infrastructure platform.
• Plan, design and articulate tailored solutions which will effectively address the above, leveraging additional support and resources from Red Hat as required.
• Identify and partner with customer champions, acting as an advocate within both their line-of-business and application development teams, as well as within Red Hat.
• Work closely with the product team, providing feedback on both the services and underlying platforms they are running on.
• Regularly execute pre-sales activities like - hands-on workshops, custom demos, webinars, various Red Hat and industry events.
• Facilitate pre and post-sales activities including technical deep dives, proofs of concept, “bake-offs,” internal “DevOpsDays” events, virtualization roadshows, application portfolio reviews, etc.
• Serve as the Subject Matter Expert to secure customer validation of technical solutions, supporting the account team in pre-sales engagements.
• Deliver tailored technical presentations, including deep-dive demos, workshops, and POCs, leveraging traditional and emerging tools where applicable.
• Develop technical strategies for complex opportunities, including RFX e.g. Request for Information (RFI), Request for Proposal (RFP), Request for Quotation (RFQ) responses and architecture designs.
• Collaborate with product engineering teams to align solution designs with product roadmaps and industry advancements.
• Partner with customer success and ecosystem partners to ensure smooth post-sale adoption and expansion.
• Create reusable technical assets (e.g., architecture templates, battle cards) to scale best practices.
• Mentor junior team members on solution architecture principles and stakeholder alignment techniques.
• Represent the company in technical forums, sharing insights on product capabilities and real-world use cases.

Senior Solutions Architect

• Supports the development and review of complex task lists
• Mentors and provides guidance to junior team members
• Guides pilot and production deployments
• Proactively identifies and addresses potential technical challenges

RHEL Architect

• Supports the development and review of complex task lists, providing expert guidance on project scoping and ensuring alignment with customer requirements and business objectives
• Leads multiple standard engagements or multiple work streams on a complex engagement acting as a trusted advisor and influencing solution adoption
• Guides pilot and production deployments, ensuring successful implementation and integration of Red Hat solutions
• Mentors and provides guidance to junior team members, fostering their professional development and ensuring consistent quality of service delivery
• Proactively identifies and addresses potential technical challenges, developing creative and compelling solutions to mitigate risks and ensure project success
• Champions the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers and integrating it strategically into customer solutions
• Provides expert customer feedback to internal teams, influencing product development and service enhancements
• Leads internal initiatives that foster innovation, efficiency, and growth within the Services business

Security Engineer

• Liaise with Red Hat Product Security and partners on behalf of customers.
• Liaise between customers’ operations and their security teams, and provide guidance on both general and industry-specific security paradigms.
• Provide analytical support for routine, proactive security monitoring and any findings in any RH software that arise.
• Provide analytical support for security impacts deriving from planned changes to any RH software on critical, sensitive systems, and timely diagnostic and remediation advice for ongoing security concerns affecting any RH software.
• Mentoring security and operations staff regarding security attributes and security best practices for any RH software.
• Facilitate customer use of the Project Lightwell clearinghouse to coordinate scanning, triage, patching, and backporting.
• Collaborate with Red Hat Consulting to provide guidance on accelerating the software development lifecycle and OS patching at scale to maintain a trusted software supply chain.
• Manage and grow customer relationships by delivering attentive, relationship-based support.
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues.
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings.
• Create customer engagement plans and keep documentation on customer environments up to date.
• Support enterprise customers implementing automated and containerized cloud application platform solutions.
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve.
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues.
• Participate in internal projects and initiatives, and serve as a subject-matter expert and mentor for specific technical or process areas.
• Deliver key portfolio updates and help our customers successfully implement upgrades.
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solution patterns based on customer engagements and personal experience to guide platform adoption.
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success.
• Handle tough problems in an innovative way. Subject Matter expert on the Security and the Red Hat portfolio.

Senior Project Manager – Technical

Senior Software Engineer – Sovereign Cloud

Principal Software Engineer – Sovereign Cloud

Senior Software Engineer – Nvidia AI Ecosystem

Senior Software Engineer – OpenShift Virtualization, Windows

Principal Information Systems Engineer

Middleware Consultant

Consulting Services Account Specialist

Senior Software Maintenance Engineer – RHEL

Virtualization Architect

Technical Account Manager – OpenShift/Kubernetes, Ansible/Automation

Senior Solutions Architect

RHEL Architect

RHEL Architect

Security Technical Account Manager