Artificial Intelligence

• Be the AI compliance trailblazer, ensuring all GenAI use cases meet regulatory standards
• Partner with business teams to define key performance metrics and build a state-of-the-art dashboard
• Forge strategic alliances with the Enterprise Model Risk Management team to streamline certification processes
• Guide teams through model risk compliance focusing on innovation
• Partner with stakeholders to implement control testing/monitoring automation
• Champion the establishment of the Model Risk and Governance Centre of Enablement for Advice Centre & Branch Technology

Senior Analyst – AI Models Risk and Governance

Insurance

• Connect with clients through discovery to better understand their life events and offer comprehensive insurance and financial advice that aligns to their current and changing needs
• Independently prospect, develop, and grow a new book of business through targeted outreach, networking, and strategic relationship-building.
• Promote a client-first mindset in a digital environment by meeting clients when it is most convenient for them
• Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
• Contribute to and be accountable for your team sales success through the achievement of your individual sales goals
• Increase your external networks by capitalizing on market opportunities and referrals from approved centers of influence
• Regularly review individual business results and adjust activities as required to meet established targets
• Deliver on RBC’s vision to be among the world’s most trusted and successful financial institutions

Insurance Advisor – Life, Health & Wealth

Customer Support

• Support Wealth Management (WM)-US Private Bankers and Private Banking team members
• Support Financial Advisors and clients through the origination and servicing process
• Gather feedback from our Private Client Group (PCG) on enhancements
• Train Client Associates to use the platform
• Work with Private Bankers to report progress

Banking & Lending Product Support Specialist

• Oversee end-to-end Canadian tax reporting for RBC Investor Services' investment products
• Ensure accurate, timely CRA and Revenu Québec compliance while maintaining unitholder records and tax statements
• Lead year-end tax projects and cross-functional initiatives with Fund Valuations and Financial Reporting teams
• Shape operationalization of evolving tax regulations
• Serve as escalation point for complex tax matters, communicating regulatory updates to senior management and stakeholders

Associate Director – Tax Operations

Director

• Develop and drive the overall data management and analytics strategy to meet current and future needs by creating a multi-year roadmap that transforms how data is captured, governed and utilized
• Understand current, and define the target data management and architecture strategy to support our business objectives and improve decision making on the delivery of new and existing products while driving process improvements
• Lead the development, delivery, and execution of key strategic priorities to enable data management access with key partners across Caribbean Banking and The Enterprise (Product Analytics Team)
• Lead the strategy for standing up and governing the Caribbean Banking data management strategy inclusive of developing methods and processes for cleansing data across the bank
• Lead and act as the Data Ecosystem Guardian and Subject Matter Advisor on data ecosystem compliance initiatives (e.g. data warehouse/data lake development, Data Security)
• Provide strategic thought leadership in developing the governance framework for managing and monitoring data risk initiatives, and lead the execution on the Data Risk Governance program
• Tailor and embed learnings and results from data transformational programs into data management practices
• Act as a key strategic leader in providing comprehensive oversight and leadership to support improved operational and decision-making capabilities, new business creation and ensuring regulatory requirements are met

Director, Data Transformation

Financial Crime

• Act as a SME to provide specialist advice, guidance and direction to team members on money laundering, financing of terrorism and related issues
• Assist the Senior Manager with implementation of the training program for the team to ensure understanding of what is required in the role and processes are followed
• Plan, conduct and complete risk based investigations into matters identified from media scans, transaction monitoring, as well as Unusual Transaction Reporting via internal partners
• Maintain accurate records of all investigative actions and decisions taken
• Ensure that all material and information obtained is treated in accordance with legal and regulatory requirements and RBC policy
• Gather information/intelligence from all available sources, in order to determine whether sufficient suspicion of money laundering, financing of terrorism or other criminal activities exists
• Prepare relevant reports as required including documentation in support of any action proposed based on the results of investigations
• Promote and adhere to RBC’s policies and guidelines on Code of Conduct, Personal and Professional Development, Equal Opportunities, Health & Safety, Data Protection and Information Security
• Work with the Global AML-FIU Investigation Team and other FIU partners to ensure that investigations are conducted within defined timelines and are escalated in accordance with policies

Senior Investigator/AML Manager

Financial Planning and Analysis

• Provide tailor-made financial planning advice and solutions using our unparalleled array of investment and portfolio solutions, including best-in-class proprietary and select third-party mutual fund solutions
• Acquire and consolidate existing and new-to-RBC clients and assets
• Connect clients with the right RBC team members to help continuously meet their needs
• Develop external business referral sources through networking, marketing, and your centres of influence

Financial Planner – Investment Retirement Planner

Bilingual

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Banking Advisor – Bilingual (Mandarin, Cantonese, Arabic, Turkish, Spanish, Italian, Vietnamese)

Team Lead

• Learn and oversee multiple desks within team to assist with coverage needs
• Oversee the main BAU deliverables, settling US government products across multiple RBC entities
• Work constructively with teams across multiple business entities and collaborate on projects
• Provide support and guidance to junior team members
• Communicate effectively with internal and external business partners
• Possess good knowledge of the products and systems required to accomplish daily responsibilities (BDC, APEX, ICI IMPACT, BPS, etc)
• Ensure adherence to policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to minimize operational risk

Team Lead, US Treasury Settlements

Program Manager

• Own end-to-end delivery accountability for a strategic AI initiative from planning through production deployment and value realization
• Develop and maintain delivery roadmaps, milestones, dependency plans, and execution strategies to ensure successful outcomes
• Coordinate activities across AI Research, AI Solutions Engineering, platform teams, governance partners, and business stakeholders
• Drive execution against committed timelines, budgets, scope, and business objectives
• Ensure delivery teams remain focused on achieving measurable business outcomes while maintaining high standards of quality and reliability
• Establish effective governance processes including status reviews, risk management, issue resolution, and executive reporting
• Monitor initiative health through delivery metrics, OKRs, KPIs, and operational dashboards
• Identify and proactively resolve delivery bottlenecks, technical dependencies, and organizational challenges
• Facilitate decision-making and escalation management to maintain delivery momentum
• Partner with engineering leaders, architects, and product teams to understand technical requirements, constraints, and delivery dependencies
• Balance business priorities, technical quality, and delivery timelines when supporting key implementation decisions
• Ensure technical risks are identified, communicated, and mitigated throughout the delivery lifecycle
• Develop a strong understanding of the AI solution architecture, data ecosystem, platform capabilities, and operational requirements supporting the initiative
• Translate technical concepts into clear business language and business requirements into actionable delivery plans
• Serve as the primary delivery point of contact for senior business stakeholders and technology partners supporting the initiative
• Build trusted relationships across business, engineering, platform, and governance teams
• Manage stakeholder expectations through transparent communication and proactive issue management
• Prepare executive-level updates and materials for steering committees and leadership forums
• Foster alignment and accountability across all participating teams
• Foster a culture of ownership, accountability, collaboration, and continuous improvement
• Enable teams to operate effectively within a fast-paced and highly complex environment
• Manage initiative budgets, forecasts, resource plans, and vendor engagements
• Ensure effective utilization of resources while balancing delivery commitments and organizational priorities
• Identify and mitigate risks that could impact timelines, scope, quality, or business outcomes
• Track financial performance and value realization against approved business cases and objectives
• Drive timely issue resolution and escalation management across participating teams.

Director – Program Delivery

Security Operations

• Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements
• Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress
• Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation
• Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing
• Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python)
• Collaborate cross-functionally across risk, compliance, and business functions to gather context and ensure testing priorities are aligned with enterprise risk appetite
• Escalate issues, blockers, and opportunities to the Senior Manager and senior leadership

Senior Analyst, Control Testing Reporting – Global Security

Security Engineer

• Lead and contribute on ongoing activities/initiatives to achieve effective operations, productivity and optimal business performance
• Manage and deliver on special projects related to strategy, continual service improvement, relationship management, metrics, process documentation and tools
• Lead and manage the team, ensure employees are motivated to process requests submitted through our ticketing platform and make decisions in the best interests of clients
• Oversees daily operational performance and resource alignment to meet established operational SLAs towards our business units and accountable for efficient day to day operation and for effective communication and coordination of changes
• Identify trends and assess gaps in provisioning and incident queues to reduce repetitive negative occurrences and implement opportunities to streamline existing processes to consistently drive operational efficiencies
• Work in a diverse environment leveraging other team members’ experience and knowledge and participate in meetings with support partners for changes to process and procedures and manage the knowledge base accordingly

Senior Manager, Access Request Provisioning – Global Security

Manager

• Lead US Workplace Accommodations team and support a consistent approach across RBC
• Provide subject matter expertise and advice to HR partners and managers
• Manage accommodations, leaves and occupational health and safety escalations
• Support RBC’s Health and Safety Programs
• Plan, execute and deliver accommodations and health and safety projects
• Support Employee Relations senior management with training and resources
• Build and maintain relationships with key partners and stakeholders

Senior Manager – US Accommodations, LOA

• Prepare comprehensive financial plans that meet client’s specific needs in the areas of financial, investment, retirement, and risk management planning.
• Personalize each financial plan to provide expert knowledge around issues affecting clients, such as: holding companies, employee stock options, individual pension plans, retirement compensation agreements, gift and charitable planning, etc.
• Simplify complex strategies to assist Advisors
• Deliver presentations to Advisors and clients
• Provide ongoing coaching to the Financial Planning Analysts assisting in the preparation of financial plans
• Promote and support a work environment that inspires innovation, creativity, collaboration and diversity
• Develop strong internal and external networks and referral sources

Financial Planning Specialist

• Conduct risk-based reviews of AML transaction monitoring and UTR alerts for all applicable business lines in accordance with IAMLAAT standards to escalate unusual activity for further review and to close false positives
• Gather, research, analyze & evaluate relevant information in a timely manner to determine whether sufficient suspicion exists of money laundering, financing of terrorism or other criminal activities
• Prepare reports that adequately document rationale for escalation or closure to mitigate risk to RBC and provide clear direction and guidance to internal AML investigation partners responsible for further reviewing IAMLAAT’s escalations
• Demonstrate a strong understanding of the various business lines IAMLAAT is responsible for monitoring, including the unique AML risks applicable to those business lines
• Advise/escalate to Senior Manager any trends or issues and take action to propose improvements to workflow, processes, and tools