Senior Relationship Manager, Retail Financial Services

RBC

Senior Relationship Manager growing RBC automotive dealer financing relationships across Quebec. Managing sales strategies, credit guidance, competitor pricing, and territory partnerships.

Posted 8/4/2026full-timeMontréal • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and business development within the automotive, RV, and boat dealership sectors, leveraging strong relationship-building skills to drive growth and profitability. Proficient in utilizing digital tools and data analysis to inform strategic decisions and enhance dealer performance.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentCredit Approval ProcessBilingualism in English and FrenchMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessesData AnalysisProfitability MaximizationMarket Strategy DevelopmentCustomer Issue Resolution

Soft Skills

Relationship BuildingStrategic AdviceProblem Solving

Tools & Technologies

RBC Digital Tools

Industry Keywords

Automotive Dealership OperationsRV DealershipBoat DealershipIndirect Finance SectorCompetitor Pricing Monitoring

About the role

Key responsibilities & impact

Manage dealers in the assigned territory and recommend targeted sales and market strategies
Develop and maintain profitable dealer relationships
Provide strategic advice and information to help dealers maximize profitability with RBC products
Build relationships with local partners and stakeholders to maximize business opportunities and referrals
Monitor trends and developments in the indirect finance sector
Maintain dealer relationships through visits, sales calls, and frequent internal and external interactions
Monitor competitor pricing and adjust strategies
Resolve customer issues from the first point of contact
Represent RBC at dealer events as required
Provide dealers with information on RBC policies, programs and updates
Contribute to individual and collective team goals, growth, profitability, and RBC market share

Requirements

What you’ll need

Three to five years of experience in account management, business development or sales, with a proven track record of success
Knowledge of automotive, RV and boat dealership operations, sales processes and needs
In-depth knowledge of the credit approval process, including assessment criteria and associated procedures
Ability to identify and exploit business opportunities to drive growth and maximize revenues
Good working knowledge of Microsoft Office for data analysis, presentations and document management
Ability to use RBC digital tools to support data analysis
Bilingualism in English and French required
Ability to travel frequently daily, including to remote areas and for overnight stays
Willingness to work in the assigned Quebec territory, subject to change based on organizational needs

Benefits

Comp & perks

Performance bonuses
Access to a stock purchase plan
Benefits customizable to meet individual needs
Training and mentorship programs
Professional growth and career advancement opportunities
Hybrid work combining road work and a home office
Corporate culture rooted in respect, excellence and integrity
Supportive, inclusive workplace focused on well-being, belonging and opportunity