Questel

Consultant

• Reporting to the Pricing Manager, this role is responsible for generating pricing estimates for clients
• Quote client estimates in order to win new projects while maintaining standard profit margins
• Understand all Questel products and services while applying company pricing guidelines and models to produce accurate, competitive estimates
• Respond to inquiries in a timely and service-oriented manner with sales and project managers
• Consult project managers to examine job details and goals of a project
• Consult SME to understand client requirements and project scope
• Attend and participate in recurrent department's meetings tracking pricing trends across sales verticals, analyzing win and loss ratios: optimizating the prices/offers and conditions to maintain minimum profitability
• Communicating and coordinating with internal departments regarding processing of requests, inquiries, issues, specifics,.. supporting Sales teams in case of issues, contact clients when necessary to present the offer and its specifics
• Supporting in optimization of the process and pricing

Quoting Consultant

Product Manager

• Collaborate with the Product Manager and lead dev teams’ direction through active participation in Scrum ceremonies (sprint planning, daily stand-ups, sprint review, and retrospectives)
• Present project proposals to the dev team and oversee release planning and communication
• Write specification and refine user stories and acceptance criteria
• Make sure Subject Matter Experts and other stakeholders (Sales) have the info they need about the new features
• Validate completed development
• Client meetings

Product Owner – B2B SaaS

Salesforce Analyst

• Analyzing, translating, and documenting business needs to support Salesforce-based platforms
• Collaborating with internal stakeholders and Solution Engineers to gather, analyze, and document functional requirements
• Translating business needs into user stories and defining acceptance criteria for development and testing
• Organizing and leading functional testing campaigns and user acceptance testing (UAT) in sandbox and Trials environments
• Coordinating with Salesforce administrators and developers on deployment activities
• Validating successful implementation of new features and resolving any post-deployment issues
• Identifying opportunities for continuous improvement of Salesforce business processes
• Maintaining user documentation and functional documentation to promote solutions adoption
• Participating in Agile ceremonies and ensuring alignment between solutions and business priorities
• Collaborating with cross-functional teams and R&D teams

Salesforce Business Analyst

• Enhancement request management: gather feedback from diverse stakeholders and actively challenge priorities.
• Identify opportunities for innovation and growth based on market trends and customer needs.
• Scope definition: write project proposals with a clear scope, business case, cost, requirements, delivery schedule, communicate/validate with stakeholders.
• Write and refine user stories, acceptance criteria
• Act as the primary point of contact between stakeholders (business, marketing, sales, and customers) and the development team.
• Support and guidance for dev team.
• Conduct regular market and competitor analysis to inform product decisions.
• Validation of completed development.
• Validate deliverables against acceptance criteria to ensure they meet quality standards.
• Monitor product performance and user feedback to identify areas for improvement.
• Participate actively in agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Create features documentation to feed the user knowledge base.
• Communication: Communicate product updates, delivery timelines, and risks effectively.
• Make sure Subject-Matter Experts and other stakeholders (Sales) have the info they need about the new features.
• Post release reviews: internal/external feedback, sales stats, communicate findings

EC+ Product Owner – B2B SaaS

• Manage enhancement requests: collect feedback from diverse stakeholders and proactively challenge and prioritize needs.
• Identify opportunities for innovation and growth based on market trends and customer requirements.
• Define scope: draft project proposals with a clear scope, business case, costs, requirements, and delivery schedule; communicate and validate with stakeholders.
• Write and refine user stories and acceptance criteria.
• Serve as the primary point of contact between stakeholders (business, marketing, sales, and customers) and the development team.
• Provide support and guidance to the development team.
• Conduct regular market and competitor analysis to inform product decisions.
• Validate completed development work against acceptance criteria to ensure quality standards are met.
• Monitor product performance and user feedback to identify areas for improvement.
• Actively participate in agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Create feature documentation to populate the user knowledge base.
• Communicate product updates, delivery timelines, and risks clearly; ensure subject-matter experts and other stakeholders (including Sales) have the information they need about new features.
• Conduct post-release reviews: gather internal and external feedback, analyze sales metrics, and communicate findings.

Project Manager

• Reports to the Program Manager and runs assigned client patent projects for translation and filing.
• Organizing, managing, and delivering projects that meet quality, time, and cost requirements.
• Receive and confirm project requests from clients; prepare and send estimates.
• Collaborate with Sales to develop an account cost structure.
• Train internal teams on and document client expectations.
• Develop a schedule for project completion with correct resources.
• Review the project schedule with the project team and revise as needed.
• Monitor progress and ensure project outputs follow national patent law requirements.
• Establish communication schedules to update stakeholders.
• Perform quality control measures on projects prior to delivery to clients.
• Communicate with clients to understand their needs and requirements.
• Ensure project deliverables are on time and within budget.
• Provide feedback to the Program Manager for improving tracking software.
• Work on special projects as assigned by management.

Junior IP Project Manager

• Enhancement request management: gather feedback from diverse stakeholders and actively challenge priorities
• Identify opportunities for innovation and growth based on market trends and customer needs
• Scope definition: write project proposals with a clear scope, business case, cost, requirements, delivery schedule, communicate/validate with stakeholders
• Write and refine user stories, acceptance criteria
• Act as the primary point of contact between stakeholders (business, marketing, sales, and customers) and the development team
• Support and guidance for dev team
• Conduct regular market and competitor analysis to inform product decisions
• Validation of completed development
• Validate deliverables against acceptance criteria to ensure they meet quality standards
• Monitor product performance and user feedback to identify areas for improvement
• Participate actively in agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Create features documentation to feed the user knowledge base
• Communication: Communicate product updates, delivery timelines, and risks effectively
• Make sure Subject-Matter Experts and other stakeholders (Sales) have the info they need about the new features
• Post release reviews: internal/external feedback, sales stats, communicate findings

Operations

• Increase the effectiveness and efficiency of Questel’s sales teams.
• Support business change management and the execution of important projects by providing the data, reports, and insights needed for good decision-making.
• Keep reports and dashboards clean, reliable, and aligned with business needs, and help identify opportunities to improve data processes and overall system performance.
• Support Sales Operations projects by preparing data, testing system changes, and updating documentation.
• Update, clean, and validate Salesforce data to ensure accuracy and consistency.
• Maintain and update reports and dashboards used by Sales, Sales Operations, SAST, Finance, and Management.
• Monitor data across Power BI (PWBI), Salesforce and Synergy to ensure accuracy and alignment, and report any inconsistencies.
• Create new reports and dashboards for internal needs and document how they are built.
• Identify and report data issues such as errors, duplicates, or missing information.
• Share ideas to improve data processes, reporting quality, and system performance.
• Collaborate with CRM, Finance, SAST, and other teams when data or reporting tasks require cross-functional work.
• Maintain clear documentation for data rules, reporting logic, and recurring activities.
• Participate in weekly prioritization meetings as part of sprint planning.
• Support data accuracy in DealHub, including testing and validating updates.

Quoting Consultant

Product Owner – B2B SaaS

Salesforce Business Analyst

EC+ Product Owner – B2B SaaS

EC+ Product Owner – B2B SaaS

Junior IP Project Manager

EC+ Product Owner – B2B SaaS

Sales Operations Data Quality Specialist