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Tech Stack
Tools & technologiesJavaScriptVBAWordPress
About the role
Key responsibilities & impact- Reporting to the Senior Director of Localization Engineering
- Responsible for providing support internally for specialized, technical file types and processes in translation
- Respond to requests for Localization Engineering from internal customers
- Advise on or test processes during client onboarding for Account Services
- Attend calls with clients to serve as the technical advisor for Sales or Account Services
- Collect customer requirements, whether during onboarding or quoting
- Prepare quote details and files for Client Solutions
- Specify the full project workflow during quoting, if needed for technical projects
- Create memoQ filters for file import
- Carry out internal job requests from Project Managers for orders
- Integrate translations into the source files
- Perform engineering checks on files to ensure their completeness and functionality
- Make formatting adjustments by language, as needed
- Create LQA guidance for linguists on complex projects
- Document new processes at the order, client, or department level
- Attend and participate in weekly departmental meetings
- Work on special projects and other duties as assigned
Requirements
What you’ll need- Bachelor’s degree required
- At least 2 years’ experience in technical/localization project management or engineering required
- Able to qualify, identify, and clarify client needs through effective questioning and listening
- Able to analyze and synthesize information and evaluate external client needs as they correlate to Localization Engineering
- Able to determine whether an existing process or a new process is needed
- Confidence in presenting to internal and external management
- Excellent written and oral communication skills
- Detail-oriented, organized, thorough, and accurate, with the ability to work quickly and steadily in a focused manner
- Strong attention to detail and able to maintain accurate records
- Ability to deal with frequent changes, delays, interruptions, and unexpected events
- Strong analytical, troubleshooting, and decision-making abilities
- Strong project management skills
- Skilled at working effectively with cross-functional teams
- Foreign language proficiency a plus
- Proficiency in these tools is preferred: Microsoft Word, Excel, PowerPoint, Outlook, memoQ (CAT tool), Passolo, MadCap Flare, Capture, and Lingo, BeyondCompare or WinMerge, Articulate RISE and Storyline, Adobe Premiere Pro, Adobe Photoshop
- Required general technical skills/knowledge: HTML, CSS, XML, RegEx, General understanding of software and website concepts, Strong technical research and troubleshooting skills
- Preferred technical skills/knowledge: JavaScript, VBA and macros, Advanced Excel formulas, PowerGrep, Windows batch files, Website translation experience, especially proxy-based, Chrome Dev Tools, WordPress or WPML, Other CMS tools, Any experience with scripting or programming, Basic understanding of translation industry standards (XLIFF, TBX, TMX), AI Voiceover tools, Workflow automation tools like Blackbird or Zapier
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical Project ManagementFile Import Filters CreationEngineering Checks on FilesFormatting AdjustmentsProcess DocumentationClient Needs AnalysisWorkflow SpecificationScripting or Programming ExperienceWebsite Translation ExperienceBasic Understanding of Translation Standards
Soft Skills
Excellent Communication SkillsDetail-OrientedOrganizedStrong Attention to DetailAbility to Work Under Pressure
