Progress

Account Manager

• Achieve and exceed quarterly and annual bookings targets
• Drive net-new customer acquisition opportunities across North America
• Develop and execute territory and account plans aligned to business objectives
• Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities
• Manage all sales activities within Salesforce and maintain forecast accuracy
• Execute tiered account management and customer engagement programs
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers
• Develop executive relationships with key stakeholders and decision-makers
• Create account growth plans focused on increasing customer lifetime value
• Partner with Customer Success to improve customer adoption and retention
• Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives
• Qualify opportunities using MEDDIC/MEDDPICC methodologies
• Position Sitefinity's value proposition against customer business goals
• Deliver compelling business cases and ROI narratives
• Navigate complex multi-stakeholder sales cycles
• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations
• Partner with Marketing on demand generation initiatives and events
• Collaborate with Customer Success and Professional Services to ensure successful customer outcomes
• Engage with channel partners, agencies, and system integrators to drive joint opportunities

Senior Inside Account Manager – Sitefinity

Solutions Engineer

• Develop and lead GTM strategy for Progress Federal and SLED markets—aligning with business objectives, sales priorities, and compliance requirements
• Create compelling messaging and positioning that articulates how Progress solutions address federal and state government challenges in data modernization, AI enablement, and mission-critical decision support
• Enable the field and partners with tailored value propositions, battlecards, and sales tools optimized for government buyers and procurement cycles
• Collaborate with demand generation and campaigns teams to craft targeted programs, content, and events that resonate with federal decision-makers, systems integrators, and contractors
• Conduct market and competitive analysis to identify trends, whitespace opportunities, and evolving requirements in the federal data and AI ecosystem
• Act as product evangelist—presenting at events, webinars, and customer briefings to elevate Progress’s visibility and thought leadership in the public sector
• Partner with product management to influence roadmap decisions based on market feedback and customer needs within regulated environments
• Establish and maintain alignment across executive stakeholders through structured communication, documented decisions, status reporting, and proactive management of priorities, dependencies, risks, and approvals
• Independently manage multiple concurrent initiatives, ensuring deliverables are completed on schedule, risks are escalated early, and stakeholders remain informed of progress and changes

Product Marketing Manager

Product Manager

• Be the voice of the customer and leverage user feedback to understand product engagement
• Develop and communicate a clear product vision aligned with company goals
• Conduct market research and competitive analysis to identify customer needs
• Collaborate with cross-functional teams to ensure successful product launches
• Engage with key stakeholders to gather feedback and maintain strong relationships
• Serve as a product evangelist by effectively communicating value propositions

Lead Product Manager, Product Manager

Ecommerce

• Own and manage a portfolio of software maintenance and subscription renewal opportunities.
• Drive retention, expansion, upsell and cross-sell revenue while consistently achieving or exceeding quota.
• Build trusted relationships with customers, partners, and key decision-makers to maximize customer value and long-term retention.
• Collaborate with Sales, Customer Success, Finance, Legal, and other internal teams to successfully execute renewal strategies.
• Maintain accurate forecasts, opportunity records, and contract data within CRM systems.
• Share best practices and act as a resource for teammates by helping improve team performance and renewal outcomes.

Renewal Account Manager – Digital Experience

Chief Marketing Officer

• Define and own the unified INFRA 360 positioning framework that connects product capabilities to enterprise priorities
• Ensure the platform narrative is the organizing principle for all go-to-market strategy, sales plays, competitive positioning, and field enablement.
• Build and maintain a competitive intelligence function powered by AI tools for signal ingestion and pattern detection.
• Cultivate and own relationships with leading infrastructure analysts to shape Progress INFRA category perception.
• Establish a rigorous win/loss system to understand why deals close or slip and use findings to improve positioning.
• Drive marketing contribution to pipeline, ARR, and revenue OKRs in partnership with Demand Gen, Sales, and Channel teams.
• Deliver sales plays, technical messaging, competitive assets, discovery frameworks, demo narratives, and enablement content that improve win rates.
• Build customer proof, ROI narratives, outcome stories, and technical validation assets that support competitive displacement, SaaS migration, and expansion.
• Architect how PMK workflows leverage AI for research, competitive synthesis, content orchestration, localization, and sales enablement.
• Lead integrated execution across Demand Gen, Digital, Customer Advocacy, Partner Marketing, Field Marketing, and Product teams.

Senior Director, Product Marketing – INFRA 360

SDET

• Provide technical leadership in QA: architect, design, and develop advanced, scalable test automation frameworks and infrastructure for the MarkLogic ecosystem
• Drive the overall test strategy for major features and releases
• Lead the design and implementation of comprehensive test plans for core database features
• Master and extend our test automation suites (Java, XQuery, REST API)
• Conduct in-depth root cause analysis of complex defects and systemic issues
• Champion quality initiatives within the Agile/Scrum process
• Act as a primary point of contact for testability, automation, and quality concerns for one or more development teams
• Mentor and coach senior and junior QA engineers
• Be a customer advocate – proactively identify product enhancements, usability improvements
• Lead and participate in detailed reviews of product requirements, architecture, and design specifications
• Evaluate, recommend, and integrate new testing tools and technologies

Principal SDET/QA Engineer, MarkLogic Server

• Devise integrated marketing plans targeting federal agencies, defense and public sector, factoring in customer pain points, procurement cycles, compliance needs, legislative trends, and capture strategy
• Collaborate with Corporate Communications for branding, awareness, and thought-leadership campaigns
• Collaborate with sales, product marketing, government affairs, campaign operations, and external agencies or partners—to build integrated campaign plans, unify messaging, and maximize reuse of assets across programs
• Monitor and analyze campaign performance, and continuously optimize tactics, audiences, and channels while reporting pipeline contribution, conversion, and ROI to leadership
• Meet pipeline and acquisition targets by leveraging account-based marketing, aligned capture/campaign plays, field events, and other demand-generation tactics specifically tailored for federal audiences

Marketing Campaign Manager – B2G

• Identify and validate AI-driven growth opportunities across acquisition, activation, expansion, and retention
• Define priorities and make trade-offs to focus on the highest-impact growth bets
• Lead customer discovery to uncover key developer pain points and unmet needs
• Design and run experiments: defining hypotheses, success metrics, and learning plans
• Partner closely with Engineering, UX, Go-to-Market, and Product-Led Growth teams
• Shape how AI capabilities are packaged, positioned, and monetized
• Scale successful initiatives, ensuring they deliver sustained value for users

AI Product Manager

Cloud Engineer

• Design, develop, and maintain full-stack applications using modern .NET technologies and web frameworks.
• Lead the modernization of platform components and contribute to architecture and technical design decisions.
• Build secure, scalable backend services and modern user experiences.
• Design and implement Infrastructure as Code solutions and cloud-native architectures in Azure.
• Develop and maintain CI/CD pipelines to automate build, deployment, upgrade, and rollback processes.
• Automate infrastructure provisioning, application deployment, database configuration, and operational workflows.
• Implement monitoring, alerting, and operational tooling to ensure platform reliability and visibility.
• Leverage modern AI-assisted development tools to improve productivity and engineering quality.

Senior Cloud Platform Engineer

Systems Engineer

• Analyze business processes across Go-to-Market functions and Enterprise Applications & Data to identify opportunities for simplification, automation, and scale
• Partner with stakeholders to understand pain points, define desired outcomes, and recommend solutions that deliver measurable business value
• Evaluate emerging AI capabilities and identify practical applications that improve efficiency, decision-making, and user experience
• Translate business needs into recommendations, requirements, process improvements, and implementation plans
• Facilitate collaboration across business and technical teams to align priorities and drive execution
• Support foundational architecture initiatives by helping define scalable processes, governance, and operating models
• Promote a culture of continuous improvement, experimentation, and responsible AI adoption

Senior Business Systems Analyst – AI & Transformation

Blockchain Engineer

• Design and build elegant distributed systems that scale seamlessly to meet customer demand
• Drive reliability, performance, security, and operational excellence across production systems
• Design secure multi-tenant architectures with strong isolation and compliance controls
• Grow and inspire senior engineers, fostering a culture of technical excellence and continuous learning
• Partner with product, platform, and engineering leadership on technical strategy and roadmap
• Lead pragmatic adoption of modern engineering practices: GitOps, observability, progressive delivery

Principal Software Engineer – Distributed Systems, Cloud-Native SaaS

• Build and execute the Singapore and regional go-to-market plan for reseller-led and direct growth.
• Identify, recruit, enable, and activate high-potential resellers, service providers, and solution partners.
• Work directly with partners on discovery, positioning, demo support, pipeline development, and closing priority opportunities
• Personally prospect and close early adopters in target segments
• Evangelise the solution through direct outreach, partner events, associations, ecosystem networking, and field activity.
• Build pipeline from scratch in a structured, repeatable way across both direct and partner-led routes.
• Create local proof points, customer references, and lighthouse wins to support broader expansion.
• Maintain accurate forecasting, account plans, reseller plans, and CRM hygiene.
• Work cross-functionally with marketing, pre-sales, customer success, and leadership to sharpen messaging and accelerate conversions

Senior Partner Account Manager

Technical Customer Success

• Track Key Customer Adoption KPIs: Monitor and analyze key customer adoption metrics to drive strategy and improvements.
• Ownership of Customer Onboarding: Take charge of the customer onboarding process post-sales, focusing on First Active Use, Meaningful Use, and increased Total Active Use.
• Resolution Expertise: Demonstrate a deep understanding of complex customer needs and lead the resolution of their issues.
• Execution: Conduct Webinars and Training: Develop and conduct webinars and create training content for customers at scale.
• High-Touch Customer Engagement: Monitor and identify high-touch customers on a one-on-one basis to ensure their success and adoption with ShareFile.
• Problem-Solving: Identify customer problems and propose or implement solutions using a customer-centric approach.
• Ensure Customer Adoption and Retention: Prioritize customer adoption and retention through strategic initiatives.

Customer Success Engineer II

Backend Engineer

• Deliver high quality code considering design patterns, security, performance and optimizations inclusive of the necessary unit and integration tests.
• Lead who can independently drive initiatives by collaborating across various teams and break it down to milestones for the rest of the team.
• Understand business and product well to work in conjunction with Product teams to arrive at the best deliverable considering customer experience and engineering feasibility.
• Be on the look out for process improvements that can accelerate team efficiency and facilitates high performance.
• Mentor and guide other members on the team wherever there is an opportunity for knowledge sharing.
• Enable the spirit of high quality code and software development best practices within the team through mediums like code reviews and other knowledge sharing platforms.

Senior Software Engineer, Ruby on Rails

Digital Marketing

• Lead the development of content and storytelling programs that strengthen awareness, engagement and market perception for products within the Digital Experience portfolio.
• Serve as both strategist and creator, developing key thought leadership while driving cross-functional teams to create and publish high-impact content—including thought leadership, customer stories, blogs, executive content, webinars, and videos.
• Help shape and evolve the market narrative, messaging and brand voice across content, community, influencer, and advocacy initiatives.
• Define and execute a content and editorial strategy aligned with business goals, product priorities and audience needs.
• Develop compelling narratives that connect customer challenges, industry trends, product innovation, customer success and community voices to strengthen awareness, engagement and market perception.
• Partner with Product Marketing and other stakeholders to translate product capabilities, market insights, and customer perspectives into content that resonates with practitioners and decision-makers.
• Measure performance, optimize for business impact, and experiment with emerging formats, channels and AI-assisted content experiences.
• Build programs that empower customers, practitioners and partners to become advocates for our brands.
• Develop and maintain relationships with customers and practitioners to better understand their challenges, capture feedback, and uncover opportunities for storytelling, advocacy and product insight.
• Partner with customers to identify, develop, and amplify success stories, thought leadership, and real-world experiences across content, events and community initiatives.
• Actively participate in relevant industry, practitioner, and customer communities, engaging as a trusted and authentic contributor rather than a traditional marketer.
• Foster meaningful conversations and connections that strengthen relationships, build credibility, and increase engagement within the communities where our audiences spend their time.
• Develop relationships with influencers, media and industry experts who shape conversations in our markets.
• Build and manage influencer and creator engagement programs that expand awareness and credibility.
• Cultivate relationships with trusted voices across relevant industries and communities.