Senior Inside Account Manager – Sitefinity

Progress

Senior Inside Account Manager responsible for new business and account growth for Sitefinity at Progress. Driving customer acquisition, expanding relationships, and achieving revenue targets in North America.

Posted 7/22/2026full-timeBurlington • Massachusetts, North Carolina • 🇺🇸 United StatesSenior💰 $69,000 - $79,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving customer acquisition and managing complex sales cycles, with a strong focus on exceeding revenue targets and building executive relationships. Proficient in utilizing Salesforce CRM and sales methodologies to enhance customer engagement and retention.

Highest-signal resume keywords

Quota-Carrying Software Sales ExperienceSaaS Sales ExpertiseSalesforce CRM ProficiencyMEDDPICC/MEDDIC Methodology ExperienceStrong Prospecting and Pipeline Generation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAccount ManagementCustomer Engagement ProgramsRevenue Target AchievementDigital Transformation InitiativesBusiness Case DevelopmentNegotiation SkillsPresentation SkillsSales Cycle ManagementUpsell and Cross-Sell Strategies

Soft Skills

Excellent Communication SkillsRelationship BuildingCollaborationProblem-SolvingNegotiation

Tools & Technologies

SalesforceSales Engagement PlatformsMarketing Technology StacksDigital Experience PlatformsContent Management Systems

Industry Keywords

SaaSCMSDXPMarTechECommerceDigital ExperienceFinancial ServicesHealthcarePublic SectorOmnichannel Experience Strategies

About the role

Key responsibilities & impact

Achieve and exceed quarterly and annual bookings targets
Drive net-new customer acquisition opportunities across North America
Develop and execute territory and account plans aligned to business objectives
Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities
Manage all sales activities within Salesforce and maintain forecast accuracy
Execute tiered account management and customer engagement programs
Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers
Develop executive relationships with key stakeholders and decision-makers
Create account growth plans focused on increasing customer lifetime value
Partner with Customer Success to improve customer adoption and retention
Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives
Qualify opportunities using MEDDIC/MEDDPICC methodologies
Position Sitefinity's value proposition against customer business goals
Deliver compelling business cases and ROI narratives
Navigate complex multi-stakeholder sales cycles
Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations
Partner with Marketing on demand generation initiatives and events
Collaborate with Customer Success and Professional Services to ensure successful customer outcomes
Engage with channel partners, agencies, and system integrators to drive joint opportunities

Requirements

What you’ll need

3-7+ years of quota-carrying software sales experience
Proven track record of exceeding revenue targets
Experience selling SaaS, CMS, DXP, MarTech, eCommerce, Digital Experience, or related enterprise software solutions
Strong prospecting and pipeline generation skills
Experience managing opportunities through complex sales cycles
Ability to engage executive-level stakeholders
Excellent presentation, negotiation, and communication skills
Experience using Salesforce CRM and sales engagement platforms
Additionally, it would be beneficial if you have:
Experience selling Content Management Systems (CMS) or Digital Experience Platforms (DXP)
Familiarity with digital transformation initiatives and marketing technology stacks
Experience selling into financial services, credit unions, manufacturing, healthcare, public sector, or enterprise organizations
Understanding of web content management, personalization, customer journeys, digital commerce, or omnichannel experience strategies
MEDDPICC, MEDDIC, Challenger, or similar sales methodology experience

Benefits

Comp & perks

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
Tuition Reimbursement program
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays
A variety of leave plans, including Parental Leave
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health