Presidio

Project Manager

• Provide end-to-end ownership of all project phases including requirements validation, detailed planning, solution design coordination, build, testing, deployment, stabilization, and formal project closeout.
• Develop, maintain, and actively manage integrated project plans, including work breakdown structures, critical path analysis, milestones, dependencies, and deliverables.
• Enforce project governance standards to ensure projects are delivered on time, within approved budget, and in alignment with contractual commitments.
• Own project financial performance, including revenue recognition alignment, cost tracking, billable utilization, and gross margin targets.
• Monitor and control project labor, materials, and third-party costs; provide accurate forecasting, variance analysis, and financial reporting.
• Partner with accounting and operations teams to ensure accurate project billing, cost allocation, and compliance with internal financial controls.
• Lead cross-functional project teams consisting of Presidio engineering resources, solution architects, third-party vendors, and subcontractors.
• Perform proactive resource planning in coordination with delivery leadership to ensure appropriate staffing, skills alignment, and capacity availability.
• Act as the primary point of contact for customers, executive sponsors, internal leadership, and vendor partners throughout the project lifecycle.
• Identify, document, and manage project risks, issues, and mitigation strategies; escalate appropriately with clear impact analysis and recommended actions.
• Lead formal change management processes, including scope change assessment, pricing impacts, schedule adjustments, and customer approvals.
• Ensure all deliverables meet Presidio quality standards, contractual requirements, and customer expectations prior to acceptance.
• Drive clear, consistent, and professional communication through status reports, steering meetings, and executive briefings.
• Proactively address client concerns, manage expectations, and resolve delivery challenges to maintain trust and long-term customer relationships.

Senior Project Manager, Contact Center

Operations

• Provides operational coordination of the software sales lifecycle from lead to collections
• Supports the existing customer install base by creating subscription modification orders as needed
• Attends customer calls and meetings to provide operations subject matter expertise around complex software deals
• Acts as the primary internal point of contact around software transactions for functional teams including finance, billing, A/R and logistics
• Creates vendor registrations and deals in order to assist the sales cycle for software offerings
• Models subscription changes to help prepare for True Forwards and customer expectations
• Remains current on all licensing and process changes related to software subscriptions and enterprise agreements
• Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Software Sales Operations Specialist

Full-stack Engineer

• Be a Subject Matter Expert (SME) throughout Data Center consulting engagements.
• Be a trusted advisor to internal and external clients and SMEs.
• Lead projects and the deployment of Data Center solutions for customers of all sizes and different design requirements.
• Leading conversations and technical white boarding sessions in front of clients and/or peers.
• Ability to excel both independently and with a cross-functional team of engineers on client projects and on-going professional services engagements.
• Ability to see a project through fruition from assignment to completion with minimal guidance.
• Maintain a billable target of at least 70%.
• Post implementation support and troubleshooting for clients on occasion.
• Technical writing skills to author professional documentation for client review.
• Peer review other engineer’s documentation for completeness and accuracy.
• Ability to track, manage, and record time spent across numerous projects within the defined deadline(s).
• Ability to lift up to approximately 40 pounds.

Senior Engineer, Modern Platforms Data Center

Engineer

• Design & Architecture of AWS Appstream, Workspaces Core w/ Citrix
• Architect and deploy Omnissa Horizon VDI environments
• Implement and optimize Workspace ONE UEM for device management
• Integrate Omnissa solutions for identity, access management, and zero-trust security frameworks

ServiceNow

• Understand and explain industry and ServiceNow best practices
• Understand and explain Contender products and service offerings
• Lead the implementation of delivery projects, including:
• Conducting demos and working sessions with the client
• Gathering requirements from the client
• Design solutions to maximum value while minimizing technical debt
• Refining Agile stories and tasks
• Assigning work to technical consultants
• Reviewing work of technical consultants

ServiceNow Solutions Architect, ITSM/CSM

Sales

• Support and lead Managed Services sales opportunities in collaboration with the core sales team
• Conduct discovery sessions to understand client pain points, business drivers, and technical requirements
• Provide technical training, education, and support to internal sales teams to help them effectively position Managed Services
• Build proposals, presentations, scopes of work, pricing models, and ROI-based business cases
• Partner with architects, operations, service delivery, and solution development teams to ensure proposals align with delivery capabilities and client expectations
• Assist with building and maintaining trusted advisor relationships with clients throughout the presales cycle
• Capture and relay client insights and feedback to product and operations teams to improve service offerings and customer experience

Technical Sales Specialist, Managed Services

• Lead multiple projects of varying size, scope and duration
• Establish strong client relations and manage interaction and expectations throughout the life of the project
• Create detailed project plans, status reports and manage issues, risks, and actions
• Manage communication, scope and mitigates risk across projects
• Manage Project budget and billing
• Partner across functional teams to deliver the best possible solution for a client
• Lead client-facing meetings regularly during key phases of the project
• Continually seek and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
• Service as the escalation point person for the customer, delivery and other associated Presidio teams and vendor partners

Account Executive

• Act as a liaison to the Presidio sales organization within North America
• Engage sellers to help drive business development and pipeline growth
• Continue to develop, manage and nurture relationships with AWS sellers
• Ability to identify, collaborate with and provide thought leadership around partner strategy
• Develop and implement prescriptive business plan
• Create and maintain regular cadence with both Presidio and dedicated AWS teams
• Collaborate with senior leadership to create key performance indicators

AWS Business Development Account Executive – Emerging

• Act as a liaison to the Presidio sales organization within North America
• Engage sellers to help drive business development and pipeline growth
• Continue to develop, manage and nurture relationships with AWS sellers
• Develop and implement prescriptive business plan for AWS revenue hyper-growth
• Create and maintain regular cadence with Presidio and AWS teams
• Collaborate with senior leadership on key performance indicators

AWS Business Development Account Executive, Emerging

Sales Operations Manager

• Design, develop and maintain comprehensive technical enablement content including solution playbooks, technical discovery frameworks, proof-of-concept methodologies, and competitive technical positioning for Presidio's service portfolio
• Create and deliver technical training programs for account executives, solution architects, and technical sellers covering cloud platforms, AI/automation capabilities, application modernization approaches, and industry-specific technical requirements
• Design and build demonstration environments, reference architectures, and technical proof points that enable sales teams to showcase capabilities and accelerate technical validation cycles
• Partner with Services Product Managers to translate technical features and capabilities into customer-facing value propositions, use cases, and business outcome frameworks
• Develop value engineering tools including ROI calculators, business case templates, total cost of ownership models, and technical-to-business benefit translation frameworks
• Support complex deal teams with technical enablement resources, competitive intelligence, proof-of-concept planning, and solution positioning guidance for strategic opportunities
• Create industry-specific technical knowledge bases covering healthcare, telecommunications, education, and government sectors including compliance requirements, technical architectures, and regulatory considerations
• Maintain technical competitive intelligence including feature comparisons, architectural differentiators, and technical positioning against key competitors in application modernization and cloud services markets
• Collaborate with Sales Engineering and Solutions Architecture teams to identify enablement gaps, capture best practices, and develop reusable technical assets from successful customer engagements
• Develop technical onboarding programs for new solution architects and technical sellers including certification paths, hands-on labs, and competency assessments
• Drive technical product launch enablement including release training, technical documentation, demonstration assets, and go-to-market technical messaging for new service offerings
• Measure and track technical enablement effectiveness including certification completion rates, technical win rates, proof-of-concept success rates, and technical content utilization metrics
• Maintain partnerships with technology vendors and platform providers to ensure access to latest technical resources, training materials, and demonstration environments for Presidio teams

Technical Sales Enablement Manager

Consultant

• Create detailed "bill of materials" (BOM) and schematic designs for structured cabling systems
• Determine requirements for rack-level power, including monitoring and connector types
• Design physical layout of cabinets to maximize cooling efficiency
• Design and oversee installation of overhead ladder racks and conduit pathways
• Establish standards for Fluke testing and interpret optical time-domain results
• Enforce strict documentation standards for cable runs and power ports

Senior Consultant, Physical Infrastructure – Connectivity

• Design and develop comprehensive sales playbooks for specific industries, solution areas, and customer segments including discovery frameworks, value propositions, competitive positioning, objection handling strategies, and pricing guidance
• Create high-quality sales content including pitch decks, customer presentations, proposal templates, executive briefing materials, case studies, white papers, and solution overviews aligned with buyer journeys and decision-making processes
• Develop and deliver sales training programs covering sales methodology, solution positioning, industry knowledge, customer engagement strategies, and competitive differentiation for account executives and solution consultants
• Lead competitive intelligence initiatives including competitor research, competitive battle card development, win/loss analysis, and market positioning strategies across cloud services, application modernization, and AI/automation markets
• Drive go-to-market launch enablement for new service offerings including messaging development, sales training, content creation, and readiness assessments to ensure successful market introduction
• Support strategic sales opportunities by providing customized enablement resources, deal strategy guidance, executive presentation development, and competitive intelligence for high-value enterprise accounts
• Facilitate sales best practice sharing including deal review sessions, customer engagement workshops, sales methodology reinforcement, and peer learning forums to drive continuous improvement
• Collaborate with Marketing to ensure alignment between demand generation campaigns, sales messaging, and enablement content while providing sales perspective on content effectiveness and market positioning
• Manage enablement content library including organization, maintenance, version control, and governance of sales materials ensuring accessibility, accuracy, and relevance across the sales organization
• Conduct needs assessments through sales team interviews, ride-alongs, deal reviews, and performance analysis to identify skill gaps, content needs, and enablement opportunities
• Develop customer persona frameworks and buyer journey maps for key industry verticals including decision-maker profiles, buying criteria, evaluation processes, and engagement strategies
• Measure enablement program effectiveness including content utilization analytics, training impact assessment, sales performance correlation, and continuous improvement recommendations
• Partner with Services Product Management to capture and document customer success stories, reference architectures, and implementation best practices for sales team utilization
• Lead special projects and initiatives as assigned including sales process optimization, enablement technology evaluation, methodology implementation, and cross-functional enablement programs.

Sales Enablement Manager

• Create detailed "bill of materials" (BOM) and schematic designs for cabling systems
• Determine requirements for rack-level power, including branch circuit monitoring and PDU selection
• Design physical layout of cabinets to maximize cooling efficiency
• Establish standards for Fluke testing and interpret OTDR results
• Enforce strict documentation standards for cable runs and power ports

• The GTM / Sales Enablement Manager serves as a strategic subject matter expert within Presidio's Portfolio Management organization
• plays a vital role in developing our product management functionality
• drives sales effectiveness and revenue growth by creating high-impact enablement content
• delivering engaging training programs
• providing strategic support to sales teams across Presidio’s entire product, software, services & solutions portfolio
• owns the development and delivery of sophisticated sales content
• training curriculum, competitive intelligence, and enablement programs that accelerate sales team performance across healthcare, telecommunications, education, and government verticals.
• serves as a trusted advisor to sales teams on complex deals
• provides thought leadership on enablement best practices
• leads key enablement initiatives from concept through execution
• requires deep expertise in sales methodologies, instructional design, content development, and enterprise IT services sales
• mentors other enablement team members and drives innovation in enablement approaches to continuously improve sales effectiveness.

Senior Project Manager, Contact Center

Software Sales Operations Specialist

Senior Engineer, Modern Platforms Data Center

Engineer

ServiceNow Solutions Architect, ITSM/CSM

Technical Sales Specialist, Managed Services

Project Manager

AWS Business Development Account Executive – Emerging

AWS Business Development Account Executive, Emerging

Technical Sales Enablement Manager

Senior Consultant, Physical Infrastructure – Connectivity

Sales Enablement Manager

Technical Sales Enablement Manager

Senior Consultant, Physical Infrastructure – Connectivity

GTM – Sales Enablement Manager