Presidio

Product Manager

• Define and maintain the AI Studio product roadmap across its future releases, spanning multi-agent systems, self-improving agents, voice mode, enterprise memory graph, and autonomous agent teams.
• Own and prioritize the product backlog in collaboration with engineering, design, and practice leads, translating business goals and customer needs into actionable epics and user stories.
• Facilitate sprint planning, backlog grooming, and sprint reviews, ensuring alignment between short-term delivery and long-term platform vision.
• Establish clear OKRs, success metrics, and KPIs — tracking adoption, agent creation, workspace utilization, cost efficiency, and customer satisfaction.
• Balance competing priorities across internal platform needs, customer-facing features, and commercialization workstreams.
• Lead the end-to-end commercialization of AI Studio, defining the packaging, pricing, and go-to-market strategy in partnership with Sales, Marketing, and Finance.
• Develop monetization models including SaaS/platform subscriptions (per workspace, per agent, per connector), connector marketplace, enterprise licensing, and white-label options.
• Build business cases, competitive positioning, and market analysis for AI Studio as a standalone commercial offering competing in the emerging AgentOps/AI Application Platform market.
• Define and manage the connector marketplace strategy — curating premium integrations and establishing a model for third-party contributions.
• Partner with Presidio's practice leaders across Modern Networks, Data & AI, Security, and Cloud to embed AI Studio into client-facing solution offerings.
• Support pre-sales activities including demos, RFP responses, and customer workshops.
• Stay ahead of the rapidly evolving AgentOps landscape — monitoring competitors (LangChain, Dust, Copilot Studio, CrewAI, n8n) and emerging standards such as MCP and A2A.
• Define the platform's differentiation story as 'enterprise-grade AgentOps + MCP connector fabric' — ensuring AI Studio is clearly positioned vs. developer-centric frameworks and flow-based tools.
• Drive the governance and guardrails roadmap, including gateway controls, cost allocation, token management, and enterprise security compliance.
• Champion platform observability, semantic monitoring, and self-improving agent capabilities as enterprise differentiators.
• Identify and address platform challenges: managing cost at scale, proper token handling, multi-source support requests, and enterprise cost allocation.
• Serve as the primary voice of the customer and internal user base (450+ users across 5+ practices) — gathering feedback, synthesizing insights, and feeding them into the roadmap.
• Partner closely with the AI Studio engineering team, SEG architects, and cross-functional leaders to align on build vs. buy decisions and platform investments.
• Communicate roadmap, progress, and strategic direction to executive stakeholders, practice leads, and external customers.
• Drive internal enablement: ensure that Presidio teams understand how to leverage AI Studio in customer engagements and delivery.

Product Manager, AI Studio

Account Manager

• Develop and maintain deep, strategic relationships with key client stakeholders.
• Identify, pursue, and close new business opportunities within strategic accounts.
• Collaborate with technical teams to ensure the successful implementation and delivery of solutions.
• Monitor and report on account performance, sales metrics, and client satisfaction.

Account Manager, Named

• Develop and maintain deep, strategic relationships with key client stakeholders.
• Serve as the primary point of contact and trusted advisor for strategic customers
• Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities
• Identify, pursue, and close new business opportunities within strategic accounts.
• Develop and execute comprehensive account plans to achieve revenue targets
• Understand the business objectives and challenges of strategic customers.
• Present and advocate for solutions that align with client goals
• Collaborate with technical teams to ensure the successful implementation and delivery of solutions.
• Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
• Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
• Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers
• Monitor and report on account performance, sales metrics, and client satisfaction.

IT Support

• Serve as the primary application owner for Presidio’s OneStream platform, ensuring stability, performance, and data integrity
• Lead, mentor, and develop a team of OneStream analysts; set priorities and provide technical guidance and code reviews
• Design, configure, and develop OneStream solutions, including business rules, calculations, workflows, dashboards, and reports
• Independently develop and maintain complex functionality supporting close, planning, of OneStream Specialty Planning solutions (People Planning (PLP) and Sales Planning (SLP)) models and registers
• Partner with Finance, FP&A, and HR stakeholders to translate business requirements into scalable OneStream designs
• Support monthly close, consolidation, forecasting, planning, and PLP/SLP cycles, including issue resolution and performance tuning
• Manage system enhancements, upgrades, testing, and deployments in coordination with IT and external partners
• To provide architectural expertise for new business requirements, from a design and implementation perspective
• Establish and maintain application governance, documentation, security, and best practices
• Ensure compliance with SOX and internal control requirements related to OneStream
• Identify and drive opportunities for automation, standardization, and continuous improvement

IT Manager

Artificial Intelligence

• Lead overall technical strategy and execution governance across all four phases (Align, Operationalize, Automate, Transition)
• Translate business and AI Factory objectives into reliability, security, performance, and automation targets
• Own end-state SRE operating model definition and phased adoption
• Guide architectural and tooling decisions to balance innovation with operational stability
• Serve as primary escalation point for cross-team technical and delivery risks

Technology Strategy Manager – AI, Digital Transformation

• Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities.
• Develop and execute account plans that align with your sales targets and the customer’s business objectives.
• Collaborate with internal teams to leverage resources and technology solutions.
• Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions.
• Track performance metrics, forecast revenue, and analyze account health.
• Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers.
• Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.

Account Manager, SLED

Network Engineer

• Lead complex, large-scale Network and Security projects
• Create low-level detailed designs that align with the business strategy, the customer’s budget, and operational support capabilities
• Perform Network and Security Assessments
• Collaborate as part of a multi-functional team with Sales, Pre-Sales, Project Management, and other delivery/engineering resources
• Trouble resolution of complex issues and assisting team members in solving problems with their deployments

Senior Network Engineer

Solutions Engineer

• Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions.
• Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals.
• Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency.
• Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed.

Senior Solution Architect, ITOM

• Act as a technical resource for Cisco-based solutions in presales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

Technical Solutions Specialist, Vista

Customer Success Manager

• Partnering closely with business stakeholders and IT teams to translate business needs into scalable system solutions.
• Supporting the Certinia Lead Administrator in management, optimization, and governance of the Certinia platform.
• Act as the primary liaison between business functions and IT, ensuring system capabilities align with operational objectives.
• Partake in recurring stakeholder discovery sessions with Finance, Operations, and Services leaders.

Success Manager

Architect

• Drive Digital Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions.
• Practice Delivery Engagement. Act as a bridge between sales and delivery engineering to ensure customer success.
• Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.

Client Principal Architect, Cloud Digital – Healthcare, Life Sciences

• Drive Digital Services Sales
• In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization
• Understand Customer Current State
• Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets
• Research industry trends and topics and develop discovery approaches
• Develop and lead workshops to drive relevant discovery
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps
• Technical Opportunity Leadership
• Lead opportunities for relevant services to achieve technical win of Presidio services solutions
• Identify customer stakeholders and their individual success criteria and needs
• Create and lead technical solution approaches and next steps aligned to customer stakeholders
• Engage Manager/VP/Director level at clients directly
• Practice Delivery Engagement
• Act as a bridge between sales and delivery engineering to ensure customer success
• Collaborate closely with delivery leads to shape approaches, validate feasibility, right-size risk, and author formal scopes of work
• Ensure that what is proposed in presales is realistic, deliverable, and aligned with the way our teams execute
• Solution Architecture, Design and Documentation
• Analyze and assess client requirements and determine target services approach, solutions, and roadmaps
• Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis
• Clearly articulate trade-offs, options, and phased approaches that align with client constraints and priorities
• Technical Excellence & Evangelism
• Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas, including emerging AI-driven development and data practices
• Understand Presidio’s accelerators, reference architectures, and AI-in-SDLC practices well enough to position them credibly in client conversations, while partnering with delivery teams that own detailed implementation
• Participate in technical communities, internal knowledge sharing, and external presentations as appropriate
• Account Leadership
• Actively participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, and strategic workshops
• Help shape multi-year digital, data, and AI roadmaps in partnership with sales and delivery leadership
• Team Engagement and Enable Culture
• Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture
• Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio
• Partner Relationships
• Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems
• Contribute to and drive execution of relevant partner vendor GTM strategies
• Continuous Improvement & Innovation
• Actively plan and execute growth and career development activities
• Seek and collaborate on improvements to presales processes, qualification, and solutioning patterns
• Stay current on Presidio’s internal practices, methodologies, and AI accelerators so you can continuously refine how you position our differentiated value to clients
• Enable Others
• Contribute to the success of others in sales and presales
• Actively mentor and enable others
• Share methods, content, and lessons learned to raise the overall quality of discovery, solutioning, and proposal development

Client Principal Architect, Cloud Digital – HCLS, Healthcare, Life Sciences

• Drive Digital Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
• Research industry trends and topics and develop discovery approaches.
• Develop and lead workshops to drive relevant discovery.
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions.
• Identify customer stakeholders and their individual success criteria and needs.
• Create and lead technical solution approaches and next steps aligned to customer stakeholders.
• Align, vet and coordinate Presidio technical resources as needed.
• Engage C-level/SVP/VP/Director level at clients directly.
• Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success.
• Lead the collaboration with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work.
• Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.
• Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
• Technical Excellence & Evangelism. Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas.
• Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events.
• Actively participate in technical champion programs and communities.
• Attain certifications when appropriate.
• Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients.
• Account Leadership. Actively participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
• Team Engagement and Enable Culture. Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture.
• Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio.
• Partner Relationships. Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems.
• Contribute to and drive execution of relevant partner vendor GTM strategies.
• Continuous Improvement & Innovation. Actively plan and execute growth and career development activities.
• Seek and collaborate on improvements to presales processes and GTM.
• Enable Others. Contribute to the success of others in sales and presales.
• Actively mentor and enable others.
• Share methods, content, and lessons learned with others.

Client Principal Architect, Cloud Digital – Manufacturing, Retail & Consumer Goods

• Develop and strengthen relationships with existing customers
• Identify and engage with prospective customers in target industries
• Develop and execute account plans that align with sales targets
• Maintain a strong operational understanding of accounts

Sales Account Manager, Named – Southern CA

• Identify and pursue new business opportunities in greenfield territories.
• Develop and execute strategies to open new accounts or new business units inside existing customers.
• Build and maintain strong relationships with new clients.
• Serve as the primary point of contact for all new account-related matters.
• Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers.
• Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities.
• Understand the business objectives and challenges of strategic customers.
• Present and advocate for AWS solutions that align with client goals.
• Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions.
• Stay informed about industry trends, competitive landscape, and emerging technologies.
• Monitor and report on account performance, sales metrics, and client satisfaction.

Product Manager, AI Studio

Account Manager, Named

Account Manager, Named

IT Manager

Technology Strategy Manager – AI, Digital Transformation

Account Manager, SLED

Senior Network Engineer

Senior Solution Architect, ITOM

Technical Solutions Specialist, Vista

Success Manager

Client Principal Architect, Cloud Digital – Healthcare, Life Sciences

Client Principal Architect, Cloud Digital – HCLS, Healthcare, Life Sciences

Client Principal Architect, Cloud Digital – Manufacturing, Retail & Consumer Goods

Sales Account Manager, Named – Southern CA

AWS Account Manager – Nationwide