Presidio

Artificial Intelligence

• Lead overall technical strategy and execution governance across all four phases (Align, Operationalize, Automate, Transition)
• Translate business and AI Factory objectives into reliability, security, performance, and automation targets
• Own end-state SRE operating model definition and phased adoption
• Guide architectural and tooling decisions to balance innovation with operational stability
• Serve as primary escalation point for cross-team technical and delivery risks
• Facilitate executive alignment, design sign-offs, and phase exit approvals
• Ensure success metrics (availability, automation coverage, MTTR, FinOps targets) are defined and tracked
• Coordinate with Solution Owner, Principal Architect, and DevOps Architect to maintain coherence across workstreams
• Support client capability building through structured shadowing, guided operations, and transition milestones
• Provide strategic oversight for Innovation POD activation and outcomes

Technology Strategy Manager – AI, Digital Transformation

Account Manager

• Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services.
• Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.
• Meet or exceed annual sales top line revenue and margin goals as defined by management.
• Drive profitably and grow revenue for target accounts in partnership with inside sales team.
• Perform extensive proposal writing and prepare sales information for customers.

Senior Account Manager, Named Accounts

Solutions Engineer

• Act as a technical resource for Cisco-based solutions in presales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

Technical Solutions Specialist, Vista – Cisco, Inside Presales

IT Support

• Serve as the primary application owner for Presidio’s OneStream platform, ensuring stability, performance, and data integrity
• Lead, mentor, and develop a team of OneStream analysts; set priorities and provide technical guidance and code reviews
• Design, configure, and develop OneStream solutions, including business rules, calculations, workflows, dashboards, and reports
• Independently develop and maintain complex functionality supporting close, planning, of OneStream Specialty Planning solutions (People Planning (PLP) and Sales Planning (SLP)) models and registers
• Partner with Finance, FP&A, and HR stakeholders to translate business requirements into scalable OneStream designs
• Support monthly close, consolidation, forecasting, planning, and PLP/SLP cycles, including issue resolution and performance tuning
• Manage system enhancements, upgrades, testing, and deployments in coordination with IT and external partners
• To provide architectural expertise for new business requirements, from a design and implementation perspective
• Establish and maintain application governance, documentation, security, and best practices
• Ensure compliance with SOX and internal control requirements related to OneStream
• Identify and drive opportunities for automation, standardization, and continuous improvement

IT Manager

• Serve as a strategic presales engineering resource focused on Cisco
• Collaborate with customers, Account Managers, and fellow Solutions Architects to drive pipeline growth
• Deliver solution overviews and enablement to internal teams and customers
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners

Technical Solutions Specialist, Inside Presales

Customer Success Manager

• Serve as the primary point of contact and liaison between Presidio and AWS ProServe
• Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
• Identify, track, and manage upcoming AWS ProServe opportunities
• Own internal alignment across GTM, delivery, and practice leadership for each opportunity
• Ensure delivery teams understand AWS ProServe expectations, scope, and operating models
• Support coordination of joint Presidio and AWS ProServe interviews and candidate selection processes
• Develop and operationalize standardized intake and staffing processes for AWS ProServe engagements
• Partner with practice leads to secure appropriate technical resources across US and India delivery teams
• Provide regular reporting and insights to Services leadership on ProServe performance
• Track project performance, utilization, and key delivery metrics

• Act as a technical resource for Cisco-based solutions in presales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

• Serve as the primary point of contact and liaison between Presidio and AWS ProServe
• Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
• Identify, track, and manage upcoming AWS ProServe opportunities
• Provide regular reporting and insights to Services leadership on ProServe performance
• Monitor ongoing engagements, proactively identifying and mitigating risks

• Partnering closely with business stakeholders and IT teams to translate business needs into scalable system solutions.
• Supporting the Certinia Lead Administrator in management, optimization, and governance of the Certinia platform.
• Serving as the primary liaison between business functions and IT.
• Developing and maintaining a rolling Certinia roadmap by synthesizing stakeholder feedback, usage trends, and strategic business objectives.
• Creating process maps, data flows, and solution design documentation.
• Developing test strategies, test cases, and acceptance criteria.
• Providing ongoing support and guidance to business users.

Success Manager

Security Engineer

• Proactively engage with clients as a trusted advisor to understand security challenges and requirements and identify how they can be addressed by Presidio and partner solutions.
• Provide pre-sales support in collaboration with sales teams and ensure product and service selection meets customers’ business and technology needs.
• Present and articulate Presidio security value proposition to clients (including C-suite, with an emphasis on the CISO) on both a technical and business level.
• Effectively communicate the capabilities of Presidio security services.
• Proactively monitor and assess industry/technology advancements and alliances, looking for ways to leverage existing capabilities and emerging technologies.
• Define requirements, solutions and value propositions to hand off to Solutions Architects.
• Work with Account Managers and Sales Directors to proactively establish presence in key client accounts.
• Develop security solution profiles for top accounts and identify key influencers and decision-makers.
• Own and develop relationships with key vendor contacts to stay current on vendor updates and to facilitate account mapping, deal registration, discounting and escalations.
• Conduct security trainings to build outside sales team’s security and lead qualification capabilities.
• Work with Presidio Cybersecurity team to identify opportunities for consulting and hardware/software integration services.
• Monitor competition by gathering current marketplace information on pricing, products, services, and delivery schedule.
• Demonstrate industry thought leadership to attract clients and grow Presidio’s market reputation in security.

Practice Lead, Security

• Lead business development and account acquisition efforts.
• Execute sales strategy and develop business through various techniques.
• Maintain customer satisfaction and achieve sales targets.
• Perform proposal writing and sales information preparation.
• Analyze account base and develop marketing plans to drive revenue.
• Present Monthly Business Review to Sales/Ops Manager.

• Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services.
• Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.
• Maintain a targeted understanding of customers’ business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business.
• Meet or exceed annual sales top line revenue and margin goals as defined by management.
• Drive profitably and grow revenue for target accounts in partnership with inside sales team.
• Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools.
• Perform extensive proposal writing and prepare sales information for customers.
• Performs deep analysis of account base including 'heat maps' to determine key areas of opportunities.
• Develop & execute marketing and business plans to drive revenue and profits.
• Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives, and mentor new employees to enhance all aspects of the sales strategy.
• Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners’ AMs.
• Presents a Monthly Business Review (MBR) to Sales/Ops Manager each month which will focus on past performance and expectations of current month and quarter, analysis of pipeline, key wins, and personal improvement goals.
• Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities.
• Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory.
• Use monthly forecasting and pipeline management to manage sales growth!

Senior Account Manager, Named Accounts – Southeast

Full-stack Engineer

• Lead the onboarding, implementation, and management of enterprise data protection solutions across a diverse client base
• Ensure backup, recovery, ransomware protection, and disaster recovery solutions meet customer business and security requirements in a managed services environment
• Onboard, deploy, and manage backup, recovery, and data protection solutions across on-premises, cloud, and hybrid environments
• Serve as the subject matter expert and escalation point for data protection technologies and best practices
• Lead data recovery efforts for incidents including ransomware, corruption, and system failures
• Develop and maintain disaster recovery and business continuity solutions aligned to RPO and RTO objectives
• Assess customer environments for risk, compliance, and optimization opportunities
• Automate monitoring, reporting, and remediation workflows
• Collaborate with infrastructure, cloud, and security teams
• Support pre-sales activities including solution and technical scoping
• Maintain documentation, runbooks, and operational procedures
• Assist with incident audits, on-call escalations, and provide technical leadership

Senior Engineer, Managed Services, Data Protection

• Develop high-level technical solutions and present to customers (Hardware, Software, Licensing, Professional Services)
• Collect business and technical requirements
• Complete end-to-end, full lifecycle network designs
• Drive whiteboard conversations
• Craft customer facing presentations
• Delivering technical presentations and product demonstrations
• Generate hardware configurations (BoM) and/or work with internal teams to complete these tasks
• Write statements of work (SoW) and develop Professional Service pricing utilizing Presidio tools
• Ability to self-pace and self-set direction in a team environment to drive business outside of traditional networking (cloud, cyber, managed services, and digital business opportunities, etc.)
• Build relationships with Account Executive/Extended Sales Teams to develop customer rapport and solutions and assist in overall sales process
• Maintain and develop technical and technology specific skill sets and certifications