Presidio

Customer Success Manager

• Lead, mentor, and develop a team of Customer Success Managers
• Manage a portfolio of enterprise accounts
• Drive customer satisfaction, retention, and growth
• Conduct QBRs and EBRs to demonstrate value
• Train and certify team members on CSM methodologies and tools
• Collaborate with Sales, Technical Services, and Overlay teams

Team Lead, Customer Success Manager

Engineer

• Ship clean, reliable code that runs in production and that your teammates can build on without second-guessing.
• Turn rough requirements into working features by breaking problems down, asking sharp questions, and closing the loop fast.
• Catch bugs before clients do by writing and running tests as a normal part of how you deliver.
• Track down the root cause of tough issues, fix them, and raise blockers early so the engagement keeps moving.
• Strengthen the whole team through honest code reviews, visible progress, and early warnings when something looks risky.
• Expand your range every sprint by picking up new languages, frameworks, cloud services, and AI-assisted tools as the work calls for them.

Associate Engineer

Sales

• Lead the daily operations of the sales team while establishing account lists and align sales territories
• Ensure strategic account plans are developed and completed for top accounts in region
• Monitor all sales activities within the team for satisfactory account management performance
• Achieve Project Delivery Success by working effectively and in partnership with Engineering and PMO partners
• Achieve sales and marketing goals by working effectively with internal and external partners
• Build and maintain client relationships within the customer base including meetings with clients and OEMs
• Provide RFP assistance and direction to sales and engineering team
• Interact with OEMs on a strategic level to plan and execute growth objectives and activities
• Execute sales strategy by identifying customer needs and selling the appropriate Presidio services

Sales Director

• Oversees the daily operations of the assigned sales team to ensure goals and objectives are being met.
• Establish account lists and align sales territories.
• Ensures strategic account plans are developed and completed for top accounts in region.
• Monitor all sales activities within the team to ensure satisfactory account management performance is being consistently maintained and goals and objectives are being met.
• Reviews all current projects to include; invoicing, project milestones, and performance to ensure we are maximizing our sales efforts and meeting quarterly performance objectives.
• Achieves sales and marketing goals by working effectively with internal and external partners.
• Creates and maintains client relationships within the customer base to include; meetings with customers, manufacturers and vendors to continue and enhance the Presidio business and make us the partner of choice.
• Provides RFP assistance and direction to sales and engineering team.
• Approve expense reports for direct reports in accordance with specified budgets and company policies and procedures.
• Interacts with vendors on a strategic level to plan, manage, and evaluate annual growth objectives for both sides.
• Routinely communicates to vendor partners to ensure plan objectives are being met and create go to market strategies.
• Fosters effective relationships with multiple vendors to increase effectiveness in business growth.
• Ensures sales team is trained on key partner solutions and maintains relevant certifications.
• Executes sales strategy by identifying customer needs and selling the appropriate Presidio services.
• Develops business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.
• Maintains a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business.
• Ability to create a strategic plan with the customer's executive staff to add value to the customer business and develop a sales plan to meet the customer's and Presidio's strategic need.
• Meets or exceeds annual sales top line revenue and margin goals as defined by management.
• Manages individual sales objectives to include sales orders and billing activities to support quarterly goals.
• Manages on-going customer account maintenance to include, updating account information in internal systems and resolving customer satisfaction issues.
• Works with inside sales team to ensure that quotes are provided and order requests are processed accurately.
• Works with engineering team to accurately scope projects.
• Maintains relationships with all levels of customer contacts with a focus to maintain executive level (Director and above) relationships.
• Manage past due invoice resolution with accounting to ensure proper collections.
• Ensure each staff member completes Career Development Plan and reviews quarterly at a minimum.
• Educates team on sales, technical, and business acumen to better support customer needs.
• Mentors and motivates sales team members to ensure satisfactory performance.
• Ensures training and development on reporting and metrics management, internal systems and processes to enhance the accuracy of sales forecasts and processes.
• Continuously drives recruiting efforts and leads interviewing efforts to ensure a continuous pool of candidates and to find and select the most qualified sales candidates.
• Manages and educates team on account mapping, marketing, planning, and execution to further enhance go to market strategies.
• Reviews and completes annual performance appraisals for direct reports in accordance with policy and procedures.
• Monitors staff development objectives to include, sales training and certifications to ensure Presidio maintains a qualified sales staff.
• Provides accurate weekly, monthly and quarterly sales forecasts and manages individual and team pipelines at all stages to ensure we are meeting goals and objectives.
• Understands market trends and trains internal and external partners on business opportunities.
• Conducts weekly sales commitment calls to ensure effective strategies are being deployed.
• Reviews company, territory, regional and individual progress updates with team members.

• Lead, mentor, and develop a team of Customer Success Managers
• Actively manage your own portfolio of enterprise accounts
• Drive adoption, renewals, and growth across the customer lifecycle
• Serve as SME for Cisco and OEM Enterprise Agreements
• Define, monitor, and report on key performance indicators
• Conduct QBRs and EBRs to demonstrate value
• Train and certify team members on CSM methodologies and tools
• Work with Sales, Technical Services, and Overlay teams

• Lead the daily operations of the sales team while establishing account lists and align sales territories
• Ensure strategic account plans are developed and completed for top accounts in region
• Monitor all sales activities within the team for satisfactory account management performance
• Achieve sales and marketing goals by working effectively with internal and external partners
• Build and maintain client relationships within the customer base to include; meetings with clients and OEM’s to continue and improve the Presidio business and make us the partner of choice
• Execute sales strategy by identifying customer needs and selling the appropriate Presidio services

Chief Technology Officer

• Define and evolve Presidio's AI security strategy, point of view, and service portfolio across advisory, implementation, and managed services.
• Build the AI security offering catalog, pricing constructs, and delivery playbooks in partnership with practice leadership and the delivery org.
• Establish the roadmap for Secure-AI-by-Design assessments, AI/ML threat modeling, AI-SPM deployment, runtime defense, and agentic risk reviews.
• Serve as senior advisor to CISOs, CIOs, and AI/ML leaders on AI security strategy, governance, and roadmap.
• Lead executive workshops, AI risk assessments, and threat modeling sessions at named strategic accounts.
• Support complex pre-sales pursuits as the AI security SME; partner with account teams to size, scope, and win strategic opportunities.
• Own AI security relationships across anchor partners (Palo Alto Networks, CrowdStrike, Cloudflare) and emerging vendors (Protect AI, HiddenLayer, Lakera, Prompt Security, Lasso, Mend AI, and adjacent).
• Evaluate new entrants, conduct technical due diligence, and recommend portfolio additions and rationalization.
• Partner with OEM alliance teams on joint solution architecture, co-selling motions, and field enablement.
• Integrate AI-SPM, model security testing, data lineage, and AI/ML threat modeling into AppSec and DataSec offerings.
• Define the agent identity, non-human identity (NHI), and agentic access control posture in partnership with Okta, CyberArk, and SailPoint.
• Align AI gateway, traffic inspection, and runtime defense capabilities with the Zero Trust, SSE, and SASE roadmap.
• Author points of view, white papers, and reference architectures; represent Presidio at RSAC, Black Hat, Gartner, and major OEM events.
• Build and deliver internal enablement for the field — practice architects, account executives, and delivery — on AI security narratives, demos, and qualification questions.
• Contribute to the Field CISO content cadence and client intelligence briefs.

Field CTO, AI Security

• Define and evolve Presidio's AI security strategy, point of view, and service portfolio across advisory, implementation, and managed services
• Build the AI security offering catalog, pricing constructs, and delivery playbooks in partnership with practice leadership and the delivery org
• Establish the roadmap for Secure-AI-by-Design assessments, AI/ML threat modeling, AI-SPM deployment, runtime defense, and agentic risk reviews
• Serve as senior advisor to CISOs, CIOs, and AI/ML leaders on AI security strategy, governance, and roadmap
• Lead executive workshops, AI risk assessments, and threat modeling sessions at named strategic accounts
• Support complex pre-sales pursuits as the AI security SME; partner with account teams to size, scope, and win strategic opportunities
• Own AI security relationships across anchor partners (Palo Alto Networks, CrowdStrike, Cloudflare) and emerging vendors (Protect AI, HiddenLayer, Lakera, Prompt Security, Lasso, Mend AI, and adjacent)
• Evaluate new entrants, conduct technical due diligence, and recommend portfolio additions and rationalization
• Partner with OEM alliance teams on joint solution architecture, co-selling motions, and field enablement
• Integrate AI-SPM, model security testing, data lineage, and AI/ML threat modeling into AppSec and DataSec offerings
• Define the agent identity, non-human identity (NHI), and agentic access control posture in partnership with Okta, CyberArk, and SailPoint
• Align AI gateway, traffic inspection, and runtime defense capabilities with the Zero Trust, SSE, and SASE roadmap
• Author points of view, white papers, and reference architectures; represent Presidio at RSAC, Black Hat, Gartner, and major OEM events
• Build and deliver internal enablement for the field — practice architects, account executives, and delivery — on AI security narratives, demos, and qualification questions
• Contribute to the Field CISO content cadence and client intelligence briefs

Security Engineer

• Lead client engagements and project execution providing information security consultation and assessment services, helping our clients meet their compliance obligations by evaluating their business, technology, and operations against industry security standards
• Educate, mentor, advise, and share your expertise with clients and colleagues to aid in making decisions on topics like Artificial Intelligence, organizational security strategy and services scope as well provide consultative guidance on complex projects
• Providing clear, organized findings and recommendations to clients and tracking progress towards resolution and compliance
• Consult/advise with C-level Security Leaders (CISO, CSO, CIO, etc.) and the Board of Directors with our most valued and strategic clients
• Develop strategic, operational, and tactical recommendations tailored to each client with the intent to improve a client’s security posture and compliance position
• Create detailed strategic security roadmaps with short-term, mid-term, and long-term goals that prioritize remediation recommendations and address all instances of non-compliance with applicable regulatory, statutory, contractual, and organizational obligations
• Lead large security engagements in concert with other cybersecurity practices and Presidio teams
• Develop security policies, standards, and procedures that are custom-tailored to each client’s unique culture, security goals, and organizational objectives using industry best practices and compliance requirements
• Review, analyze, and assess key factors, including inherent risk, mitigating controls, business impact, likelihood and other key elements to determine organizational security risk
• Ensure and assess client alignment to, and/or compliance with, applicable regulatory, federal, state, local, contractual, and organizational requirements and best practices standards such as ISO 27001, NIST Cyber Security Framework (CSF), PCI DSS, HIPAA, FERPA, NIST 800-171, CMMC, etc.
• Work closely with organizations to conduct security program development by establishing the foundation for a best of breed security program architecture reference model using industry frameworks and standards such as ISO 27001, NIST 800-53, NIST CSF, etc.
• Work with other seasoned Principal Security Consultants in a collaborative setting to support and assist on the execution and delivery of key services such as Cloud Governance, Advisory Services, security program development, documentation review, and security consulting services
• Execute tabletop exercises after collaborating with client stakeholders to select the scenario then create an After-Action Report
• Deliver PCI Advisory Services, including PCI Gap Analysis, SAQs, ROCs and AOCs
• Deliver CMMC Advisory Services, including CMMC Readiness Assessments
• Assist leadership in cybersecurity administrative functions, such as documentation maintenance, documentation creation, peer review, and other internal cybersecurity activities

Principal Consultant, Security Governance

Solutions Engineer

• Working as part of the sales and technical team, attending customer meetings;
• Collecting business and technical requirements
• Driving whiteboard conversations
• Delivering technical presentations and product demonstrations
• Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
• Creating and delivering proposals and accomplishing related results as needed
• Assisting Consulting Engineer team with project delivery.
• Ability to work with minimal direction in a team environment to drive business
• Provide daily work direction to the solutions architect vertical.
• Serve as the primary escalation path for both solutions architects and clients.

Senior Solutions Architect, Modern Platforms

Business Development Rep

• Assess clients' telecom, carrier, colocation, voice, data, managed services, and cloud requirements
• Position and sell Presidio and partner solutions that create measurable value
• Deliver compelling solution presentations and product demonstrations
• Build trusted advisor relationships with key decision-makers and stakeholders
• Identify and develop new opportunities within existing accounts and net-new prospects
• Drive a disciplined sales strategy focused on matching clients to the right solutions
• Develop a deep understanding of customers' buying cycles and business priorities
• Consistently meet or exceed monthly revenue goals
• Maintain accurate pipeline and forecasting data using internal sales tools
• Manage sales objectives including orders and billing to support accounting cycles
• Keep account information current and proactively resolve customer issues
• Prepare quotes and coordinate with inside sales support for accurate order processing
• Partner with engineering teams to scope and design tailored solutions
• Participate in weekly sales calls and commit calls — prepared and accountable
• Attend trade shows, industry events, and marketing initiatives
• Mentor and support new hires as the team scales
• Pursue ongoing training, emerging tech education, and partner certifications
• Champion Presidio's culture, values, and brand in every client interaction

Business Development Manager, Total Experience

• Assist with Modern Platforms EUC Strategy
• Meet with clients to develop statements of work, BOMs, or presentations
• Attend customer meetings and present to staff from Helpdesk to C-Level
• Collect business and technical requirements
• Drive whiteboard conversations and deliver technical presentations
• Support proof-of-concept efforts and create Bill of Materials (BOMs)
• Create and deliver proposals
• Provide daily work direction to the solutions architect vertical
• Serve as primary escalation path for solutions architects and clients
• Provide regular status updates to engineering managers

• Client Engagement & Business Development
• Assess clients' telecom, carrier, colocation, voice, data, managed services, and cloud requirements
• Position and sell Presidio and partner solutions that create measurable value
• Deliver compelling solution presentations and product demonstrations
• Build trusted advisor relationships with key decision-makers and stakeholders
• Identify and develop new opportunities within existing accounts and net-new prospects
• Drive a disciplined sales strategy focused on matching clients to the right solutions
• Develop a deep understanding of customers' buying cycles and business priorities
• Consistently meet or exceed monthly revenue goals
• Maintain accurate pipeline and forecasting data using internal sales tools
• Manage sales objectives including orders and billing to support accounting cycles
• Keep account information current and proactively resolve customer issues
• Prepare quotes and coordinate with inside sales support for accurate order processing
• Partner with engineering teams to scope and design tailored solutions
• Collaboration & Growth
• Participate in weekly sales calls and commit calls — prepared and accountable
• Attend trade shows, industry events, and marketing initiatives
• Mentor and support new hires as the team scales
• Pursue ongoing training, emerging tech education, and partner certifications
• Champion Presidio's culture, values, and brand in every client interaction

Principal

• Collaborate with internal teams, including solution development and delivery, to ensure our solutions meet market needs and client expectations.
• Stay abreast of industry trends, regulatory changes, and emerging technologies to continually enhance our offerings and maintain a competitive edge.
• Serve as a trusted advisor and thought leader to Presidio sales and clients, providing expert guidance on leveraging hyperscalers for industry solutions.
• Represent Presidio at industry events, conferences, and webinars, promoting our solutions and thought leadership.
• Create and deliver compelling presentations, proposals, and demonstrations to prospective clients and partners.

Team Lead, Customer Success Manager

Associate Engineer

Sales Director

Sales Director

Team Lead, Customer Success Manager

Associate Engineer

Sales Director

Field CTO, AI Security

Field CTO, AI Security

Principal Consultant, Security Governance

Senior Solutions Architect, Modern Platforms

Business Development Manager, Total Experience

Senior Solutions Architect, Modern Platforms

Business Development Manager, Total Experience

Industry Principal, Digital – Emerging – ISVs, Energy/Utilities, Travel, Hospitality