Presidio

Program Manager

• Manage a portfolio of client projects across multiple service offerings
• Manage expectations and requirements of multiple project stakeholders (to include internal, partner and customer sponsors and stakeholders)
• Plan and implement IT solution development projects and programs
• Close collaboration and alignment with the delivery and sales team leadership to drive consistent business value for our customers and support the overall business goals and strategy of Presidio
• Build and maintain schedules (with knowledge of relevant tools)
• Lead resolution of issues/escalations related to budget, schedule, and scope
• Oversee the activities of various stakeholders (Scrum meetings, project and program meetings, technical deep dive sessions, etc.)
• Ensure deadlines and cost targets are met and escalate to Presidio leadership when necessary
• Maintain detailed, comprehensive project documentation and reports using project management tools
• Serve as a liaison between the business and technical aspects of projects
• Lead cross-functional, virtual and offshore teams
• Develop comprehensive project and program plans to track tasks, schedule, risks and issues to be shared with the project team and client team
• Ensure that projects and programs align with Presidio overall strategic objectives

Program Manager, Cloud

Project Manager

• Manage expectations and requirements of multiple project stakeholders (to include internal, partner and customer sponsors and stakeholders)
• Plan and implement IT solution development projects
• Close collaboration and alignment with the delivery and sales team leadership to drive consistent business value for our customers and support the overall business goals and strategy of Presidio
• Build and maintain schedules (with knowledge of relevant tools)
• Lead resolution of issues/escalations related to budget, schedule, and scope
• Oversee the activities of various stakeholders (Scrum meetings, project meetings, technical deep dive sessions, etc.)
• Ensure deadlines and cost targets are met and escalate to Presidio leadership when necessary
• Maintain detailed, comprehensive project documentation and reports using project management tools
• Serve as a liaison between the business and technical aspects of projects
• Lead cross-functional, virtual, and offshore teams
• Develop comprehensive project plans to track project tasks, schedule, risks, and issues to be shared with the project team and client team
• Ensure that projects align with Presidio overall strategic objectives
• Act as a trusted advisor to clients — guiding them through business challenges, clarifying desired outcomes, and shaping project delivery to drive measurable value
• Foster a consultative partnership with customers by understanding their business objectives, proactively identifying opportunities, and ensuring solutions align with strategic goals
• Champion a customer-first approach across all project phases — ensuring every decision, communication, and milestone contributes to client satisfaction and long-term relationship success.

Senior Project Manager

Full-stack Engineer

• Assist in the deployment and configuration of VCF environments, including Management and Workload Domains
• Perform hands-on tasks across vSphere, NSX-T, vSAN, and Aria components (Operations, Logs, Automation)
• Participate in the VCF Bring-Up process and assist in Day-0 to Day-2 operations and lifecycle tasks
• Configure networking and storage policies, NSX segments, T1/T0 gateways, and vSAN policies
• Support the integration of Aria Operations and Log Insight for observability and monitoring
• Work on automation use cases using Ansible, PowerCLI, or Terraform under guidance
• Support hybrid cloud connectivity with platforms like Azure VMware Solution (AVS) or VMware Cloud on AWS
• Prepare and maintain technical documentation including implementation guides and checklists
• Work on customer-facing projects and provide troubleshooting support during and post-deployment
• Collaborate with team members and contribute to internal knowledge sharing and technical improvements

Senior Engineer – Virtualization

Engineer

• Architect and deploy Omnissa Horizon VDI environments, including Instant Clones, RDSH, App Volumes, Dynamic Environment Manager, TrueSSO, Workspace One Access, and Thinapp.
• Implement and optimize Workspace ONE UEM for device management, application delivery, and compliance enforcement.
• Integrate Omnissa solutions for identity, access management, and zero-trust security frameworks.
• Maintain and troubleshoot Horizon infrastructure (Connection Servers, Unified Access Gateways, App Volumes Managers, TrueSSO, and vSphere).
• Manage Workspace ONE enrollment, profiles, compliance policies, and application lifecycle.
• Ensure Omnissa identity services are properly configured for SSO, MFA, and conditional access.
• Apply best practices for securing VDI and mobile endpoints.
• Monitor and enforce compliance with corporate and regulatory standards.
• Conduct capacity planning and performance tuning for Horizon and Workspace ONE environments.
• Implement monitoring and alerting solutions for proactive issue resolution.
• Work closely with networking, security, and application teams to ensure integrated solutions.
• Provide Tier 3 support and mentor junior engineers.

Financial Planning and Analysis

• Lead the technical design, development, and implementation of D365 Finance and Power Platform solutions
• Design and build Power Apps (canvas and model-driven), Power Automate workflows, and Power Pages portals integrated with D365 Finance and Dataverse
• Develop and maintain customizations, extensions, data entities, and integrations using X++, C#, OData, and REST APIs
• Write and optimize complex SQL queries, stored procedures, and data models to support reporting and analytics
• Manage Azure DevOps pipelines, deployments, and version control across environments
• Collaborate with functional consultants and business analysts to translate requirements into robust technical designs
• Conduct code reviews, enforce development standards, and mentor junior developers
• Ensure all solutions meet security, scalability, and performance standards
• Troubleshoot and resolve production issues efficiently, driving continuous improvement
• Partner with architects to align solutions with Presidio’s enterprise architecture strategy

Team Lead, IT Financial Applications

Security Engineer

• Lead high-profile delivery engagements that implement technologies such as Cortex XSIAM, CrowdStrike NG-SIEM, and Microsoft Sentinel, from architecture to operational handoff.
• Integrate a wide range of log sources—endpoint, network, cloud, and identity—into each platform to achieve full-stack visibility.
• Refine and optimize correlation rules, detection logic, and parsing configurations specific to each platform’s capabilities.
• Create and implement automation playbooks to speed up incident response and optimize Security Operations Center (SOC) workflows.
• Work collaboratively with global Cyber Engineering team members to ensure consistent service delivery, share best practices, and excel across regions.
• Serve as a multi-platform expert, advising clients on security architecture, platform optimization, and operational best practices.
• Troubleshoot and resolve complex issues during deployment and post-implementation for all supported security operations platforms.
• Produce clear and comprehensive technical documentation, which includes solution designs, runbooks, and as-built records.
• Guide junior engineers to enhance the team's overall technical skills.

Senior Threat Detection Engineer – Advanced Security Solutions

Call Center Representative

• Lead design and deployment of CCaaS and hybrid contact center solutions using Cisco Webex Contact Center, Amazon Connect, Genesys Cloud CX, and Five9.
• Architect AI-enhanced customer experiences through conversational AI, speech recognition, and automation tools such as Google Dialogflow, AWS Lex, and Microsoft Copilot frameworks.
• Develop and integrate APIs between contact center, CRM, WFO/WFM, analytics, and AI systems.
• Collaborate with clients to translate business requirements into scalable, cloud-first architectures.
• Drive solution standardization and reusable frameworks to accelerate delivery and improve quality.
• Provide Tier 3 engineering support, performance tuning, and troubleshooting across multi-vendor environments.
• Serve as a trusted advisor to customers on technology modernization, AI adoption, and omnichannel strategy.
• Mentor and support junior engineers through knowledge sharing and best practices documentation.

Senior Contact Center Engineer

Business Analyst

• Serve as a liaison between business stakeholders and technical teams, gathering, documenting, and analyzing business requirements.
• Support, maintain, and optimize Salesforce CRM and Deltek Costpoint ERP systems to ensure seamless data flow and accurate reporting.
• Analyze and document current business processes, identify gaps, and recommend improvements or automation opportunities.
• Collaborate with Finance, Operations, and Sales teams to improve system integrations and ensure data integrity across platforms.
• Develop and maintain dashboards, reports, and KPIs to support business decision-making.
• Partner with IT and third-party vendors on system enhancements, testing, and deployments.
• Manage user training, support, and change management related to system updates or process improvements.
• Ensure compliance with company policies, SOX controls, and data governance standards.

IT Business Analyst – Salesforce CRM, Deltek Costpoint

• Partner with FP&A leadership and business owners to produce the annual plan, quarterly and monthly forecast updates, internal reporting and performance management against projections for the line of business.
• Prepare detailed monthly and quarterly P&L variance analysis against budget and forecast and review results with accounting, FP&A, and business management.
• Monthly / Long-term forecasting, budgeting, and modeling.
• Reporting and analyzing Operational Metrics and KPIs (Key Performance Indicators).
• Executive / Ad Hoc Reporting and PowerPoint presentation preparation.
• Assist with conceptualizing improvements for financial planning module (OneStream).
• Provide finance approvals to support ongoing operations.

Senior Financial Analyst

Sales

• Develop and execute a comprehensive AWS alliance strategy
• Build and maintain strong relationships with key stakeholders at AWS
• Set performance goals, provide regular feedback, and conduct performance reviews
• Identify and pursue new business opportunities in collaboration with AWS
• Work closely with internal teams to integrate AWS solutions into Presidio's service offerings
• Monitor and report on the performance of the AWS alliance and partner sales team
• Oversee training programs to ensure Presidio's teams are knowledgeable about AWS products and services
• Provide governance and strategic oversight on the strategic collaboration agreement with AWS

Sales Director, AWS Alliance Leader

• Responsible for monitoring and managing customer internal infrastructures and their platforms
• The Engineer will be the primary point of contact for all incidents assigned to them
• Interact with customers, peers and management via phone, IM, video and email to ensure customer issues are resolved per contracted SLA's
• Document all actions and communication in the ticketing system, ServiceNow
• Oversees the day-to-day operation of various engineering solutions including hardware/software support, training, and special projects
• Provide feedback to management on process improvements and areas of concern
• Maintains excellent communication with NOC team on all tasks and projects
• Responsible for communicating with customers, peers, team and managers regarding incident and change management
• Creates and maintains good technical documentation
• Provides emergency on-call support on a rotating schedule
• Be available while on-shift through several different venues - Instant Messaging, phone, emails
• Carry out testing of new features, and functionality
• Troubleshoot and resolve equipment, configuration and affected problems
• Support ongoing efforts in defining best practice policies for all supported products and submitting these into the Knowledge Base

Engineer, Linux Managed Services

ServiceNow

• Work closely with stakeholders to understand business requirements and translate them into ITAM solution designs using ServiceNow SAM and HAM modules.
• Architect end-to-end ITAM solutions that align with organizational goals, encompassing software and hardware asset lifecycles, license compliance, procurement, and disposal.
• Design and configure ServiceNow SAM and HAM modules, including workflows, data structures, reports, and dashboards to meet ITAM requirements.
• Collaborate with developers, administrators, and other IT teams to implement and integrate ITAM solutions within the existing technology landscape.
• Provide technical guidance and support to ensure smooth implementation and operation of ITAM solutions, addressing any technical challenges or issues.
• Conduct assessments of current ITAM processes and systems, identifying areas for improvement and recommending solutions to enhance efficiency, accuracy, and compliance.
• Stay updated on industry trends, licensing models, and regulatory requirements related to ITAM, and ensure the ITAM solutions comply with relevant standards.
• Conduct training sessions and knowledge sharing activities to educate IT teams and end-users on ITAM best practices and effective use of ServiceNow SAM and HAM modules.
• Collaborate with vendors and software publishers to understand licensing terms and agreements, negotiate contracts, and optimize license utilization and costs.
• Monitor and evaluate the performance of ITAM solutions, analyzing metrics and generating reports to provide insights and recommendations for continuous improvement.
• Act as a subject matter expert on ITAM, staying informed about emerging technologies and industry innovations, and applying them to enhance ITAM capabilities.

Solutions Architect, ServiceNow – ITAM

Recruitment

• Serve as an expert in the talent market, competitive and local environment and its impact on all aspects of the business.
• Continuously create and maintain a strong candidate pipeline for current and future needs.
• Provide coaching to hiring managers as needed.
• Serve as a coach to interview team members; advise on effective interview questions.
• Leverage all aspects of sourcing and candidate development including job posting, job board mining, social networking, employee referrals, and networking events.
• Manage Job Requisition process.
• Create job descriptions as needed.
• Partner with recruiting coordinator to coordinate candidate interview.
• Ensure a responsive and seamless candidate experience through communication and timely feedback, as well as interviewer preparedness and effective interview format.
• Ensure hiring managers are following proper hiring practices and follow government regulations, labor laws, and company policies/ procedures to ensure appropriate and fair selection, assessment, pre-screening, and post-employment methodology.

Sales Recruiter

• Act as a subject matter expert for Presidio’s Enterprise Licensing Agreement and Software Offerings
• Assist the customer-facing asset management team in providing actionable insight into customers based on data
• Develop new processes for data management and utilization
• Analyze assets for MACD Reports and deliver data for customer approval
• Provide insights for technology refresh sale opportunities

• Manage team’s monthly process to calculate and verify sales commissions and bonuses
• Provide compensation insights and dashboards to Finance, Sales and HR business leaders
• Analyze trends in pay equity, turnover, and workforce demographics to inform strategy
• Develop and manage sales incentive programs including commissions and bonus
• Manage annual compensation planning cycles, including sales compensation plan development and bonus programs
• Advise Sales, Finance and HR Business Partners and leaders on compensation decisions and policy interpretation
• Ensure compensation practices comply with federal, state, and local regulations

Senior Finance Manager, Compensation & Commissions

Artificial Intelligence

• Drive Digital Services Sales
• In partnership with sales teams, co-develop and lead the technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital services for application modernization and application development leveraging artificial intelligence (AI).
• Understand Customer Current State
• Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
• Research industry trends and topics and develop discovery approaches.
• Develop and lead workshops to drive relevant discovery.
• Document customer current state to assist customer and sales teams target future state architectures and roadmaps.
• Technical Opportunity Leadership
• Lead opportunities in application modernization, application development, and artificial intelligence (AI) to achieve technical win of Presidio services solutions.
• Identify customer stakeholders and their individual success criteria and needs.
• Create and lead technical solution approaches and next steps aligned to customer stakeholders, including demos.
• Validate and align technical resources as needed.
• Engage Manager/VP/Director level at clients directly.
• Practice Delivery Engagement.
• Actively participate as a liaison between customers, sales and delivery resources to ensure customer success.
• Lead the collaboration with delivery engineering on driving quality and viable solution approaches and staffing for customer proposals.
• Solution Architecture, Design and Documentation.
• Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.
• Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
• Technical Excellence & Evangelism.
• Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas.
• Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events.
• Actively participate in technical champion programs and communities.
• Attain certifications when appropriate.
• Learn, discuss and present new and emerging relevant topics.
• Account Leadership.
• Activity participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
• Team Engagement and Enable Culture.
• Engage Presidio team members, activity participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture.
• Foster a collaborative, inclusive team culture aligned to Presidio’s core values: Excellence, Forward-Thinking, Accountability, One Presidio.
• Partner Relationships.
• Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems: AWS, GCP, and Azure.
• Contribute to and drive execution of relevant partner vendor GTM strategies.
• Continuous Improvement & Innovation.
• Actively plan and execute growth and career development activities.
• Seek and collaborate on improvements to presales processes and GTM.
• Enable Others.
• Contribute to the success of others in sales and presales by developing and leading GTM enablement on relevant topics and solutions.
• Actively mentor and enable others.

Principal Architect, Digital, AI, Application Development

DevOps Engineer

• Design, build, and maintain infrastructure-as-code solutions for enterprise networks using Ansible, Terraform, and Python frameworks (e.g., Nornir, NAPALM, Netmiko, FastAPI)
• Integrate NetBox/Nautobot as a source of truth and orchestrate self-service workflows within AAP or CI/CD pipelines (GitLab, GitHub Actions, or Azure DevOps)
• Develop RESTful APIs and microservices for network automation and observability
• Create integrations with AI agents and assistants (ChatGPT, Claude, or internal MCP servers) to enhance workflow efficiency
• Contribute to architecture diagrams (Lucidchart, Draw.io, Visio) and comprehensive technical documentation
• Standardize and maintain configuration and compliance baselines across multi-vendor platforms (Cisco, Palo Alto, Arista, Meraki, Juniper, Fortinet)
• Work collaboratively with product, cloud, and security teams to support hybrid environments (on-prem, private, and public cloud)
• Evangelize automation practices internally and mentor junior engineers within the NetDevOps practice.

Senior NetDevOps Engineer

• Manage end-to-end project lifecycle for SIS-related services.
• Coordinate with clients, engineers, technicians, warehouse staff, and other project managers.
• Lead solo projects and collaborate on multi-PM initiatives.
• Create project management documentation and manage all project documentation
• Maintain and manage project calendars to align with timelines and bench availability.
• Track inventory and project status through each phase of execution.
• Monitor and follow up on delays, issues, and dependencies.
• Run client-facing meetings to provide updates, gather requirements, and resolve concerns.
• Create and maintain detailed project plans and schedules.
• Ensure a high-quality client experience through proactive communication and issue resolution.
• Document and track project issues to resolution.
• Escalate risks and blockers appropriately and drive mitigation strategies.
• Support internal SIS projects such as infrastructure upgrades, automation efforts, go-to-market strategies, and presales support.

Project Manager, Staging & Integration Services

• Lead multiple projects of varying size, scope and duration
• Establish strong client relations
• Create detailed project plans and manage issues, risks and actions
• Manage communication, scope, and mitigates risk across projects
• Partner across functional teams to deliver solutions

• Design, implementation, and support of advanced solutions for customers across multiple platforms
• Lead project delivery team through project life cycle
• Collaborate with National Collaboration team
• Work alongside vendors to successfully deploy their solutions
• Become a trusted advisor and partner to customers
• Define design requirements and articulate designed solutions to clients
• Author professional documentation for client review
• Author logical and physical diagrams using Microsoft Visio

Senior Engineer

Solutions Engineer

• Act as a technical resource for Cybersecurity-based solutions in pre-sales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Develop accurate and complete Bill of Materials (BoMs), solution diagrams, and configuration support for strategic vendor technologies
• Create Statements of Work (SOWs), Service Pricing Documents, and proposal materials to support Presidio’s service offerings
• Create costing options & estimates for Presidio services and product-based solutions
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of pre-sales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving pre-sales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Partners, and other key teams to drive opportunities
• Assist in building and developing the Cybersecurity sales pipeline by contributing to technical campaign support and go-to-market efforts

Solutions Architect, Cybersecurity

Cloud Engineer

• Develop a comprehensive cloud migration strategy based on business and technical requirements.
• Assess the current IT landscape and define the scope of migration.
• Choose the appropriate cloud model (public, private, hybrid, or multi-cloud) and cloud service providers (AWS, Azure, GCP).
• Define cost, security, and compliance requirements for cloud adoption.
• Provide guidance on Cloud Center of Excellence (CCOE) framework
• Develop detailed migration and/or transformation plans
• Design cloud architectures that align with scalability, availability, and performance needs.
• Develop migration plans, including rehosting (lift and shift), re-platforming, re-architecting, and replacing legacy systems.
• Identify dependencies and risks associated with cloud migration.
• Ensure the right cloud services (compute, storage, networking, security) are selected for optimal performance.
• Lead the migration process, ensuring minimal downtime and business disruption.
• Work closely with DevOps, security, and networking teams to configure cloud environments.
• Oversee data migration, application refactoring, and integration with cloud-native services.
• Optimize workloads post-migration for cost-effectiveness and efficiency.
• Implement security best practices, including identity and access management (IAM), encryption, and monitoring.
• Familiarity with different security models and leading practices (i.e. PCI, SOC2, NIST, HITRUST, FedRAMP, Gov Cloud, CJIS, ITAR, EAR, or others)
• Consult on maintaining compliance with industry standards (ISO, GDPR, HIPAA, etc.).
• Establish governance policies for cloud resource usage and cost control.
• Set up monitoring and alerting mechanisms for cloud infrastructure using tools like AWS CloudWatch, Azure Monitor, or GCP Operations Suite.
• Knowledge and experience working to continuously optimize cloud resources to enhance performance and reduce costs.
• Troubleshoot issues and provide solutions to enhance system reliability.
• Work with business leaders, developers, and IT teams to align cloud migration goals.
• Provide training and guidance to teams on cloud technologies and best practices.
• Communicate migration progress, risks, and solutions to stakeholders.

Cloud Migration Architect

Product Manager

• Lead the definition, development, launch, and support the lifecycle of key service offerings.
• Collaborate with platform and development teams to inform backlog prioritization, feature requirements, and delivery milestones.
• Conduct comprehensive market analysis to identify industry pain points, competitive landscape, and opportunity sizing.
• Create and maintain strategic product roadmaps aligned with business objectives and market demands.
• Partner closely with delivery teams, subject matter experts, and industry consultants.