Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Presidio

Team Lead, Customer Success Manager

Presidio

Customer Success Manager leading a team and managing enterprise accounts at Presidio. Responsible for driving customer satisfaction and growth across various portfolios.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Success Management, with a focus on driving adoption and growth for enterprise accounts. Proven ability to lead and mentor teams while effectively collaborating with cross-functional departments.

Highest-signal resume keywords
Customer Success ManagementEnterprise Account ManagementTeam LeadershipCisco ExperienceKey Performance Indicators

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementPerformance MonitoringQBRsEBRsCSM Methodologies
Soft Skills
MentoringCollaborationCommunication
Industry Keywords
CiscoOEM AgreementsPalo AltoJuniper

About the role

Key responsibilities & impact
  • Lead, mentor, and develop a team of Customer Success Managers
  • Actively manage your own portfolio of enterprise accounts
  • Drive adoption, renewals, and growth across the customer lifecycle
  • Serve as SME for Cisco and OEM Enterprise Agreements
  • Define, monitor, and report on key performance indicators
  • Conduct QBRs and EBRs to demonstrate value
  • Train and certify team members on CSM methodologies and tools
  • Work with Sales, Technical Services, and Overlay teams

Requirements

What you’ll need
  • 5+ years in Customer Success or Account Management
  • Bachelor’s degree or equivalent experience and/or military experience
  • 2+ years of leadership or team lead experience
  • Proven track record of managing enterprise accounts
  • Cisco and/or other OEM ecosystem experience (e.g., Palo Alto, Juniper) preferred

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities