Pigment

Chief Technology Officer

• Develop and Execute a Strategy: Define and lead the alliance ISV business and enterprise technology partnerships. Identify key partners (Snowflake, Databricks, Anthropic, OpenAI and other Cloud-First leaders), prioritize joint initiatives, and establish clear, measurable objectives to drive a material impact on the business.
• Drive Executive Relationships and Influence: Build and maintain deep, trust-based relationships with C-level and senior executives at our ISV & technology strategic partners. You will act as a primary executive sponsor for these alliances, navigating complex organizations to secure alignment and drive joint initiatives.
• Lead Revenue Generation: Be fully accountable for alliance-sourced and influenced revenue. You will work closely with our sales leadership and field teams to build joint go-to-market plans, create a robust co-sell cadence, and ensure partners are integrated into our largest enterprise accounts.
• Orchestrate Cross-Functional Teams: Lead and manage a team of alliance professionals. You will also influence and align internal stakeholders across Sales, Product, Marketing, Sales Engineering, and Legal to ensure partnership success.
• Oversee Program Management and Governance: Establish the operational rigor for the partnerships, including executive-level business reviews and key performance indicator (KPI) reporting. You will ensure we have the right governance models to scale these partnerships globally.
• Act as a Thought Leader: Represent the company at high-profile industry events, executive briefings, and conferences. You will articulate a compelling vision for our joint solutions and their value to the market.

Head of Technology Partnerships

General Counsel

• Advise legal, security, product and commercial teams on data protection matters in the context of SaaS contracts, customer negotiations, RFPs and calls for tenders
• Collaborate with other business teams (Revenue Operations, Finance, Systems/IT) to maintain and develop Pigment’s contract lifecycle management systems, internal documentation, and public-facing templates
• Deliver internal training sessions on relevant topics (e.g. contracts, privacy, data protection, marketing and compliance)
• Contribute to legal monitoring and analysis relevant to Pigment’s activities, including developments in the commercial, privacy, AI, and cybersecurity regulatory landscapes
• Oversee occasional litigation-related queries in coordination with internal stakeholders and outside counsel

Legal Counsel

Onboarding Specialist

• Lead customers through a standardized onboarding program focused on readiness, enablement, and early adoption; ensuring alignment with implementation partners who own technical delivery.
• Drive customer engagement with Pigment Academy, co-build sessions, and onboarding milestones to ensure users gain foundational product skills.
• Monitor onboarding progress and proactively surface risks related to participation, resourcing, or misalignment of expectations.
• Partner with CSMs, Implementation Partners, and Solutions teams to ensure customers achieve their initial success criteria and are prepared for handoff into ongoing adoption.
• Create, maintain, and improve scalable onboarding documentation, guides, templates, and digital resources.
• Track and report onboarding KPIs including time-to-value, milestone completion, and training participation rates at scale.
• Identify onboarding insights or systemic blockers and recommend improvements to processes, tooling, and customer education programs.

Onboarding Manager

Technical Account Manager

• Work closely with our strategic clients to help them optimize their Pigment experience
• Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
• Run audits on our clients’ workspaces
• Enrich and maintain our Success Plan offering to uphold industry standards of excellence
• Collaborate with Product & R&D to identify areas of opportunity for product enhancements

Technical Account Manager, Success Advisory

Revenue Operations

• Revenue Strategy & Planning: Align GTM functions to drive predictable, scalable revenue growth. Own global revenue operating model across Sales, BDR, Marketing, CS, PS, and Partners. Partner with CRO, CEO, and CFO on revenue targets, segmentation, territory design, and coverage model. Lead annual and quarterly planning (capacity, quotas, pipeline) aligned to financial goals. Establish KPI frameworks and executive dashboards.
• Pigment Champion, Analytics & Insights: Model best-in-class use of Pigment and turn data into action. Drive internal adoption and showcase Pigment as a strategic operating platform. Deliver executive reporting on pipeline, velocity, retention, and expansion. Translate insights into actions that accelerate GTM performance. Ensure data governance, forecasting rigor, and predictive scenario modeling. Partner with Product and Marketing to inform roadmap and amplify customer storytelling.
• Sales Operations: Optimize sales performance and productivity. Own forecasting accuracy, pipeline hygiene, and global sales process. Lead compensation design, quota setting, and territory management. Improve sales efficiency and conversion rates.
• Customer and Partner Operations: Optimize end-to-end customer lifecycle and partner impact. Drive lifecycle performance and net revenue retention with Customer Success leadership. Build scalable partner performance, governance and infrastructure. Scale Professional Service processes, systems and data infrastructure.
• Marketing Operations: Build a scalable, data-driven demand engine. Align marketing operations to pipeline and revenue targets. Optimize lead lifecycle, routing, and Marketing–Sales SLAs. Implement attribution and performance reporting frameworks. Drive segmentation, database governance, lead scoring framework, and demand modeling and capacity planning.
• GTM Systems & Infrastructure: Enable scale through systems and automation. Own CRM and GTM tech stack strategy and architecture. Ensure seamless cross-functional system integration. Drive AI-enabled automation to improve productivity. Lead change management for global rollouts.
• Cross-Functional Leadership: Operate as a strategic partner to the executive team. Act as trusted advisor to CRO and GTM leadership. Lead and scale a high-performance global RevOps organization. Partner with Finance, Strategy, and HR on planning and performance. Represent Pigment externally within the RevOps community.

Global Head of RevOps

Recruitment

• Headhunt top profiles for Sales (pre-and-post sales)/ Marketing / Support functions, by sourcing and proactive outreach after having identified the needs of team leaders and hiring managers.
• Assess applications/potential interest, by managing candidates’ screening and by conducting pre-qualification interviews for the positions that will have been assigned to you.
• Provide an excellent candidate experience.
• Manage and act as a trust advisor to internal stakeholders through coaching and sharing best-practices with all those involved in a process.
• Track and report talent acquisition metrics to identify best practices and pain points.

Talent Acquisition Manager

Sales

• Drive Pigment’s customer acquisition by collaborating with cross-functional teams
• Develop and execute outbound-focused sales growth strategies
• Partner with regional and global leadership to align on effective go-to-market plans
• Lead a high-performing team of Mid-Market Account Executives—hiring, mentoring, and enabling them to exceed targets through structured training and development