Pigment

Recruitment

• Headhunt top profiles for Sales (pre-and-post sales)/ Marketing / Support functions, by sourcing and proactive outreach after having identified the needs of team leaders and hiring managers.
• Assess applications/potential interest, by managing candidates’ screening and by conducting pre-qualification interviews for the positions that will have been assigned to you.
• Provide an excellent candidate experience.
• Manage and act as a trust advisor to internal stakeholders through coaching and sharing best-practices with all those involved in a process.
• Track and report talent acquisition metrics to identify best practices and pain points.

Talent Acquisition Manager

Sales

• Drive Pigment’s customer acquisition by collaborating with cross-functional teams
• Develop and execute outbound-focused sales growth strategies
• Partner with regional and global leadership to align on effective go-to-market plans
• Lead a high-performing team of Mid-Market Account Executives—hiring, mentoring, and enabling them to exceed targets through structured training and development

Head of Sales, Mid-Market

Talent Acquisition Manager – RPO

Controller

• This is a hands-on accounting controller role combining accounting ownership, financial review, and direct operational execution. You will be a key contributor to the reliability of financial statements while actively participating in day-to-day accounting and AR operations. The role requires someone who is comfortable being close to the numbers, executing transactions, and ensuring consistency across systems. The role is designed for someone who is comfortable switching between transactional work and analytical review, and who wants exposure to a fast growing and international Finance organization.
• Actively contribute to monthly and annual closing processes under French GAAP and IFRS
• Review, analyze and document P&L and Balance Sheet accounts
• Prepare, execute and/or control accounting entries (Payroll, Accruals, Revenue)
• Perform and document account reconciliations
• Ensure accuracy, consistency, and documentation of accounting records
• Act as a day-to-day counterpart to the Senior Accountant on accounting reviews and controls
• Actively execute Accounts Receivable transactional activities, including:
• Operational checks between Salesforce and NetSuite
• Validation of consistency between Order Forms/SOWs and contracts/Sales Orders
• Support customer invoicing and AR reconciliations as part of the monthly close
• Cross-functional Collaboration & Process Improvement
• Work closely with Senior Accountant, Accounting, FP&A and Finance Operation team
• Contribute to the continuous improvement of Accounting processes
• Participate in Finance projects such as ERP optimization, Process automation, Scaling of accounting workflows
• Identify inefficiencies and propose pragmatic, scalable solutions

Accounting Controller

Full-stack Engineer

• Work on performance-critical systems that process and aggregate millions of records in real time.
• Work mostly on backend in C#, with some frontend in React.
• Contribute to the design and optimization of proprietary formula and query engine.
• Tackle scalability and performance challenges across high-volume, real-time datasets.
• Collaborate closely with frontend engineers and product managers to deliver impactful features.
• Build and maintain backend services using modern technologies like .NET Core, PostgreSQL, React, and GCP.
• Influence architecture decisions, test new ideas, and continuously improve performance and reliability.

Senior Fullstack Software Engineer

• Design & ship AI-powered GTM systems: Turn proven GTM workflows into scalable automation building internal tools and AI agents (e.g. expansion insights, deal intelligence, AE > CS handoffs, and GTM copilots).
• Own GTM automation as a product, from discovery to adoption, while continuously measuring, optimizing, and scaling its impact on GTM efficiency, automation ROI, and pipeline influence to unlock step-change productivity.
• Own automated outbound motions for the North American market: Build, run, and optimize outbound programs (trigger-based, micro-campaigns, pre-event motions).
• Run experiments and scale what works with the field: Partner closely with Sales Managers and Sales Reps to test targeting, messaging, and automation strategies; incorporate field feedback, double down on winning plays, and turn them into repeatable GTM programs rolled out across the NA team.

Growth Manager – GTM Engineer

Customer Success Manager

• Manage the full renewal process across a high-volume portfolio, including forecasting, commercial discussions, objection handling, and contract execution.
• Analyse customer health, product adoption, and stakeholder sentiment to proactively identify churn risks and create mitigation plans.
• Collaborate with Customer Success Managers and Account Executives to ensure alignment on customer strategies, account history, and value realisation narratives. Prepare renewal proposals, negotiate pricing and contract terms within approved guardrails, and follow internal approval workflows.
• Maintain accurate renewal data in CRM and reporting systems, ensuring predictable forecasting and identification of systemic risks.
• Partner with Sales and Finance to optimise commercial structures for multiyear commitments, expansions, or right-sizing.
• Contribute to the creation and evolution of scalable renewal playbooks, templates, and operational processes.

Renewals Manager – Customer Success

Product Marketing

• Develop Pigment’s platform & AI positioning and messaging, ensuring clarity and consistency across corporate, product, and go-to-market communications
• Understand our target audiences, which include leaders in Finance, Sales, and Supply Chain. Identify the problems they face, the reasons they would choose Pigment, and the value they expect in return.
• Stay informed on market, competitive and technology trends, and guide internal teams on how these should shape Pigment’s positioning, narrative, and strategic priorities.
• Define and maintain Pigment’s AI point of view, translating complex capabilities into clear, credible value for enterprise audiences.
• Lead strategic storytelling and messaging for major company moments, ensuring narratives are executive-ready and aligned across channels.
• Manage product launches, working with the product team from beta to general availability (GA), own launch frameworks and coordinate all promotional activities—including storyboarding content, developing collateral, and training our sales and customer success teams.
• Partner with Sales and Enablement to ensure internal alignment and readiness around product and platform messaging.
• Measure the effectiveness of messaging and launches using qualitative and quantitative signals, and continuously refine based on learnings.

Product Marketing Manager

Manager

• Upgrade our C&B strategy (including equity) to attract and retain our talents, notably by benchmarking our practices with the best-in class Tech companies
• Update and maintain our compensation ranges according to our strategy
• Manage our equity attributions
• Ensure our Benefits’ competitiveness, while keeping Pigment’s strategy and stage in mind
• Regular meetings and negotiations with Benefits providers, and handling relationships with them
• Deploy & manage the annual increases’ process worldwide in the Pigment Application.
• Automate and optimize our C&B processes, campaigns & workflows
• Participate in global projects such as budget definition, forecasts and ad-hoc analysis.

Compensation and Benefits Manager

Analyst

• Own CS executive dashboards: customer health, churn risk, renewals, NRR, GRR, adoption, and expansion
• Build advanced Pigment models and customer-level datasets for enterprise lifecycle analysis
• Standardize enterprise CS & PS metrics and definitions across teams and regions
• Design and maintain scalable data pipelines from Salesforce, Vitally, Pigment, FreshDesk, Skilljar, Netsuite, Gong and other tools in our stack
• Partner with Data Engineering on transformations (dbt, warehouse modeling)
• Drive internal usage & adoption of our Analyst & Modeler AI Agents
• Ensure data quality, governance, and documentation for all post-sales data assets
• Act as the analytics partner to CS & PS leadership and regional customer orgs
• Answer high-impact questions:
• - What predicts churn in enterprise accounts?
• - Where are our expansion opportunities?
• - How does product adoption correlate to renewal outcomes?
• Build role-based reporting for CSMs, Managers, and Executives
• Train CS teams on how to use data in QBRs, account planning, and renewal strategy
• Drive adoption of data tools and insight-driven workflows

CX Analyst

• You get assigned a portfolio of partners. They are YOUR TEAM. You manage their ramp, performance, & long term success:
• dedicating a fixed amount of time to assist in their active implementations
• Organize & support their internal training
• You monitor the progress of their implementations & report on it internally
• Our team runs the consultant's certification program. Expect to run the trainings, meet a lot of people, assess and certify them
• Act as the main point of contact for the qualification and initial training of new partners.
• Support the Partner Excellence Program through operational tasks, process improvements, and other initiatives: mostly training & reporting (in Pigment)
• Collaborate closely with the Partner Account Manager to align the sales strategy and the quality of partners' work.

Partner Excellence Manager

Technical Account Manager

• Drive the strategic expansion of Pigment’s Success Advisory team, ensuring enterprise customers maximize the value of their investment.
• Lead a team of experts delivering high-impact technical and change management guidance through both PSPs and strategic engagements.
• Define and execute the AMER strategy for Success Advisory, ensuring alignment with company goals and customer needs.
• Scale and enhance the Success Advisory function in AMER, ensuring continuous improvement and innovation in how we deliver technical and strategic advisory services.
• Oversee the design and delivery of Pigment Success Plans in AMER
• Enhance our offering based on client feedback, best practices, and collaboration with other teams.
• Establish operational frameworks for efficient Pigment Success Plans delivery.
• Track KPIs and use analytics to optimize service offerings.
• Partner with Product, R&D, Professional Services and Customer Success teams, providing AMER-specific feedback.
• Collaborate with GTM teams to identify upsell opportunities.
• Recruit, mentor, and develop a diverse team of experts.
• Promote a culture of collaboration and continuous learning, empowering team members to contribute ideas and drive customer success.

Team Lead, Success Advisory / Technical Account Manager

• Partner with Engineering & Product leaders to understand hiring needs, team context, and role expectations, and translate them into effective sourcing and recruitment strategies.
• Headhunt top Engineering and Product profiles (Software Engineers, Engineering Managers, Product Managers, Product Designers, etc.) through sourcing, proactive outreach, and market mapping.
• Manage the full recruitment lifecycle for the roles assigned to you, from intake to offer, including:
• Screening applications and inbound interest.
• Conducting pre-qualification interviews.
• Assessing technical and cultural fit in collaboration with hiring teams.
• Provide an excellent and consistent candidate experience, acting as a strong ambassador of Pigment’s culture and values.
• Act as a trusted advisor to internal stakeholders, coaching hiring managers on best practices, market insights, and interview processes, and helping drive hiring decisions.
• Collaborate closely with the internal TA and HR teams to ensure alignment on processes, tools, and standards.
• Track and report on talent acquisition metrics (pipeline health, time-to-hire, sourcing efficiency, candidate experience) to identify best practices and areas for improvement.

Tech Talent Acquisition Manager

• You get assigned a portfolio of partners. They are YOUR TEAM. You manage their ramp, performance, & long term success:
• dedicating a fixed amount of time to assist in their active implementations
• Organize & support their internal training
• You monitor the progress of their implementations & report on it internally
• Act as the main point of contact for the qualification and initial training of new partners.
• Support the Partner Excellence Program through operational tasks, process improvements, and other initiatives: mostly training & reporting (in Pigment)
• Collaborate closely with the Partner Account Manager to align the sales strategy and the quality of partners' work.