Perseus Group, Constellation Software

Customer Success Manager

• Owning a book of business of current clients and serving as a main point of contact for our largest revenue and most strategic accounts
• Building deep relationships with clients to establish a consultative approach toward growing and optimizing their business
• Renewing annual contracts and upselling new products to our current clients
• Promoting new features and services by training and empowering clients to adopt those features
• Strategizing with clients for deeper utilization of, and success with, the TUNE platform
• Analyzing future potential, opportunities, and growth for your TUNE accounts.
• Serving as the Subject Matter Expert (SME) on a specific topic
• Assisting the Director of Customer Success with training and support of Customer Success Managers
• Owning and executing ad hoc projects and initiatives as needed

Senior Customer Success Manager

Product Manager

• Own the remainder of migration to a cloud platform
• Make decisions on product features and priorities
• Spend time with repair shops to understand customer usage
• Build and communicate the product roadmap
• Define success metrics for product performance
• Collaborate across teams for product alignment
• Innovate through customer insights and market analysis

Human Resources

• Serve as a trusted advisor to executive leadership, aligning people strategy with business priorities, growth objectives, and organizational performance.
• Lead enterprise and portfolio HR initiatives and contribute a clear point of view on talent, culture, risk, and change in leadership discussions.
• Lead initiatives that strengthen culture, engagement, and organizational effectiveness across the portfolio.
• Provide leadership over HR policies, practices, and programs to support enterprise standards and the evolving needs of Optimal Blue.
• Build strong relationships with home office and corporate HR partners to ensure alignment, communication, and advocacy for the business.
• Lead, coach, and develop the HR team, building capability, accountability, and a high-performance culture within a small team.
• Provide strategic oversight for talent acquisition, onboarding, leadership development, succession planning, and retention across the portfolio.

VP of Human Resources

QA Engineer

• Develop an understanding of Clinical Computing’s existing product set
• Collaborate with teams to ensure new product features are tested prior to release
• Create and execute non-automated test plans
• Review and validate French-Canadian translations for accuracy

Quality Assurance Specialist, Bilingual

Account Executive

• Prospecting and cold outreach : identifying new leads, making calls, and building relationships with TPAs, plan sponsors, and others in the pension community
• Managing the full sales cycle from first contact through close, including demos, proposals, and contract execution
• Owning and tracking pipeline activity and reporting on sales progress
• Representing CalcAir at US industry trade shows and conferences — planning , attending , generating leads, building relationships, and following up
• Maintaining and growing relationships with existing clients
• Collaborating with support and marketing teams to surface new opportunities and ensure a strong client experience

Sales Executive, Pension Software

Full-stack Engineer

• Develops and designs SaaS software solutions for both established and new products within the Optimal Blue product ecosystem using identified business requirements and information from project discussions.
• Analyzes, designs, programs, debugs, and modifies applications using .Net/C#, Java, Python, SQL, Angular or other relevant software programming languages.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Writes technical specifications based on conceptual design and stated business requirements.
• Works closely with Product Owners, Product Managers, Business Analysts and QA to ensure successful delivery of desired solutions.
• Participates in code reviews and contributes to team knowledge sharing.
• Writes clean, scalable and efficient code.
• Assists in the integration of data storage solutions.
• Completes technical requests/issues as required.
• Participate in other standard tasks including release management, interviewing, etc.
• Lead two or more projects/tasks independently.

Senior Software Engineer

Manager

• Develop the business plan for the Voice & Communications initiative and own adoption, revenue growth, and overall financial performance, including how AI-driven capabilities contribute to differentiation and value.
• Build and validate financial models — pricing, cost structure, and expected returns — and present go/no-go recommendations to Executive Leadership at key stage gates.
• Engage directly with dealerships to understand communication workflows, validate product-market fit, and identify early adopters; lead pilot programs and work through implementation, pricing, and adoption challenges.
• Participate in early-stage sales efforts — customer conversations, pilot agreements, and initial deployments — helping secure founding customers and refine the go-to-market approach.
• Define the product vision and core capabilities of the VoIP platform, including AI-enabled functionality such as call transcription, summarization, intelligent routing, and workflow automation, ensuring AI delivers practical, measurable value within dealership operations.
• Drive the transition from pilot to broader deployment, evolving the solution from MVP to a scalable offering by improving onboarding, usability, reliability, and AI performance based on customer feedback and usage.
• Define and refine pricing and packaging, and continuously evaluate performance across adoption, revenue, cost efficiency, and the impact of AI-driven capabilities.

Innovation Manager – VoIP, Intelligence

HR Coordinator

Analyst

• This role will focus on market research and mapping, and on the identification, evaluation, and qualification of potential acquisition opportunities.
• Conduct comprehensive research on specific industries and verticals, and competitive landscapes to help identify, categorise , and qualify potential acquisition targets.
• Track industry-specific M&A activity, investment trends, and potential disruptors.
• Develop in-depth profiles of potential acquisition targets.
• Assess the strategic fit of potential targets, considering factors such as technology, customer base, and market share.
• Collaborate with the Business Development and M&A teams to develop and refine the company’s acquisition strategy and market expansion plans.
• Assist in the preparation of strategic roadmaps and plans.
• Prepare detailed reports, presentations, and executive summaries to communicate research findings.
• Present research and analysis to internal stakeholders, highlighting potential opportunities and risks.
• Work closely with internal teams.

Corporate Development Analyst

• Responsible for selling products and/or services, developing new accounts, and/or expanding existing accounts
• Initiates contact with prospective customers to sell targeted Dark Matter products and/or services
• Works as a member of a sales team to sell assigned products or services to identified key accounts
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Prepares and presents proposals to clients - utilizing Dark Matter resources and tools
• Negotiates, structures, and closes "deals" that meet customer expectations and Dark Matter’s ability to deliver
• Assists in the development of sales plans and strategies
• Meets sales goals and objectives

Sales Executive – Level V

Business Development Rep

• You will source, screen, schedule and help us sign new customers and sell more to existing customers.
• Establishing and building relationships with decision makers of prospects
• Proactively following up with shop owners
• Developing in depth industry and product knowledge
• Scheduling and attending sales calls with Account Executives
• Managing activities and data within our Salesforce CRM

Business Development Representative

• Build and manage a consistent pipeline of opportunities
• Achieve and exceed annual sales targets
• Proactively engage dealership customers through outbound outreach
• Identify and drive opportunities to modernize dealership operations
• Lead tailored product demonstrations
• Develop and present ROI-driven business cases
• Collaborate cross-functionally with Product, Marketing, and Customer Success
• Deliver webinars and participate in industry events

Digital Retail Solutions Specialist – Account Executive

• Own enterprise release calendars and production readiness
• Coordinate deployments across internal and client teams
• Ensure client owned prerequisites are completed before work proceeds
• Lead requirements gathering and clarification; define acceptance criteria and actionable work items
• Lead client process and operational change
• Triage issues to SMEs and communicate findings in business ready language (no troubleshooting)
• Track risks, issues, and escalations to closure using structured updates and follow through
• Maintain awareness of client environments, dependencies, and migration timelines
• Prevent unauthorized or premature changes that impact stability
• Partner across Product, Engineering, Support, and Services
• Improve enterprise delivery operating models and frameworks
• Identify and support expansion opportunities by linking delivery outcomes to client value
• Partner with the Director on positioning, scope, and pricing discussions

Enterprise Delivery Manager

Chief Technology Officer

• Define and execute the company’s enterprise technology strategy aligned to business and product objectives, including M&A activities.
• Serve as a trusted advisor to the CEO and executive team on technology risks, opportunities, and investment priorities.
• Establish clear technology governance, decision frameworks, standards, and operating rhythms (planning, prioritization, KPIs/OKRs).
• Build and mentor high-performing teams across IT, security, and business platforms.
• Partner with Engineering and Product leaders to promote consistent practices across: Incident response, problem management, change/release governance.
• Drive a culture of availability, performance, and continuous improvement, including post-incident learnings and root cause remediation.
• Own and mature the company’s security program including: Data protection, encryption standards, secrets management, and secure SDLC alignment.
• Lead enterprise risk management for technology, including third-party/vendor risk.
• Ensure readiness for and compliance with relevant frameworks and requirements, such as SOC 2, and customer contractual obligations.

Chief Information Officer

Operations

• The VP, Portfolio Operations is a senior, hands-on operator embedded directly inside Andromeda's portfolio Business Units ( BUs) — both existing and newly acquired — to identify, quantify, and capture value across the operating model.
• Working on a rotational basis, this leader will spend three to nine months inside a single BU, partner closely with the General Manager and their leadership team, and leave behind measurable improvements in margin, productivity, customer economics, and operating discipline before moving to the next assignment.
• This is not an audit role, a consulting role, or a turnaround role. It is an operating role with a value-creation mandate.
• The VP, Portfolio Operations is granted the trust and authority of the COO and the broader Andromeda leadership team to walk into a business, diagnose what is leaking value, design what to do about it, and — most importantly — work alongside the BU team to implement the change.
• Success is measured in EBITDA, ROIC, and the durability of the improvements after this leader has rotated to the next BU.