Perk

Sales Development Rep

• Gain a comprehensive understanding of our product, customers, and competitive landscape.
• Collaborate with SDRs to support prospecting strategies.
• Research leads and accounts to help qualify them based on our Ideal Customer Profile (ICP).
• Organise, enrich, and maintain lead and account lists in our CRM.
• Surface key data and insights that improve targeting and outreach.
• Contribute to team success by supporting pipeline generation for your region.

Sales Development Representative Internship

• Understand the travel technology landscape through industry research and competitive selling.
• Gain SaaS sales experience by working within our SMB and Enterprise segments to generate interest and qualify leads for our Sales Executives.
• Generate outbound activity, and run outreach campaigns using a combination of phone, email, and social touches to identify, contact, and qualify potential customers.
• Evaluate leads, and schedule product demonstrations between our Sales Executives and potential clients.
• Understand the needs of our target prospects and articulate the value that Perk provides.
• Become a valued SaaS technology expert by learning about our partner landscape and advising on end-to-end software solutions along the value chain.
• Learn corporate selling strategies by running meetings and high-level conversations with C-level executives (Office Managers, CFO or Travel Managers) to explain the Travel Perk Value Proposition.
• Collaborate cross-functionally with multiple teams to understand all the moving parts of a successful startup company.
• Use Salesforce to generate and manage a pipeline of leads and opportunities.

Sales Development Representative – Nordic Markets

• Run outbound campaigns via phone, email, and social touches to engage potential clients.
• Qualify leads and book meetings for Sales Executives, connecting with decision-makers like Office Managers, Finance, Operations, and Travel Managers.
• Understand prospect needs and clearly communicate the Perk value proposition.
• Keep Salesforce up to date with prospect information and interactions.
• Collaborate with Marketing to improve lead generation and awareness strategies

Sales Development Representative, Spain

Sales Development Representative – Swedish Market

• Run outreach campaigns using a combination of phone, email, and social touches;
• Qualifying the leads during a phone call (making sure that they meet all the requirements we are looking for in clients), engaging them and scheduling them for further consultations on the account director’s calendar;
• Understand the needs of our target prospects and articulate the value that Perk provides;
• Maintain accurate information on prospects and interaction activities in Salesforce;
• Acquire expert knowledge of Perk;
• Work closely with the marketing team in developing new ways to increase awareness of Perk and to evolve and improve the lead qualification process;
• Conduct high-level discussions with Office Managers, CFO or Travel Managers to explain the Perk Value Proposition.

Sales Development Representative

Sales

• Establish and optimise scalable sales processes for a team of Sales Executives (first or second role in closing deals).
• Conduct structured weekly 1:1s and pipeline reviews to drive consistent deal closure.
• Develop and implement monthly performance metrics and development objectives tailored to early-career sales professionals.
• Create comprehensive onboarding programs to rapidly train new salespeople for success in high-volume environments.
• Provide accurate forecasts and analytical insights to support strategic decision-making.
• Design and deliver targeted training sessions using gamification, role-playing, and pitch simulations specifically for high-volume sales scenarios.
• Identify systemic efficiency opportunities to help the team close more deals with less effort.
• Work cross-functionally with other managers to develop standardised sales enablement materials and processes.

Sales Team Leader – DACH

• Running outreach campaigns using a combination of phone, email, and social touches.
• Connecting with companies searching for smarter ways to manage business travel and expenses by introducing them to our all-in-one T&E platform.
• High volumes of cold calling.
• Qualifying the leads during a phone call and engaging them for further consultations on a Sales Executive’s calendar.
• Seeking to understand the needs of our target prospects and articulating the value that Perk provides.
• Maintaining accurate information on prospects and interaction activities in Salesforce.
• Acquiring an expert knowledge of Perk and our ever evolving features.
• Working closely with the Marketing team in developing new ways to increase awareness of Perk.
• Conducting high-level discussions with Office Managers, CFOs or Travel Managers to explain the Perk Value Proposition.

SDR, French

• Acquire expert knowledge of Perk
• Run outreach campaigns using phone, email, and social touches;
• As an SDR at Perk, you’ll connect with companies searching for smarter ways to manage business travel and expenses. By introducing them to our all-in-one T&E platform, you’ll help organizations save time, reduce costs, and gain complete visibility over their travel and spend.
• Qualifying the leads during a phone call (making sure that they meet all the requirements we are looking for in clients), engaging them, and scheduling them for further consultations on the sales executive’s calendar;
• Conduct high-level discussions with the Office Manager, Finance, Operations or Travel Managers to explain the Perk Value Proposition.
• Understand the needs of our target prospects and articulate the value that Perk provides;
• Maintain accurate information on prospects and interaction activities in Salesforce;
• Work closely with the marketing team to develop new ways to increase awareness of Perk and evolve and improve the lead qualification process.

SDR Growth Markets, Hebrew Speaker

SDR Growth Markets – Italy

SDR, Growth Markets – Polish Speaker

• Lead and support a team of up to 8 Outbound SDRs, running weekly 1:1s, setting development goals, and reviewing performance.
• Coach & mentor,  focus on continuous skill development, identify training needs, and support new hires during onboarding.
• Enable growth, design and deliver engaging training (role-plays, pitch simulations, gamification) and share best practices across the team.
• Be the expert, master Perk’s products and confidently guide your team in delivering value to prospects.
• Collaborate, partner with SDR Managers and internal stakeholders to create playbooks, scripts, and materials that drive results.
• Drive operational excellence by improving processes, ensuring data accuracy, and fostering efficiency across the SDR function.
• Drive new prospecting techniques to further outbound pipeline generation and support innovation in lead generation.
• Foster cross-functional communication with Sales, aligning on goals, feedback, and strategies to maximise impact.

SDR Team Leader

Consultant

• Deliver exceptional, end-to-end travel support for Executive Care customers within the market.
• Own each case from initiation to resolution under a “one ticket, one consultant” model.
• Manage complex domestic and international itineraries including air, rail, hotel, car hire, and ancillary services.
• Prioritise VIP and high-touch customers using dedicated routing views, priority queues, and tagging.
• Apply sound judgement when making decisions within defined risk and commercial guidelines.
• Create, modify, reissue, and cancel bookings using Amadeus (or other GDS platforms).
• Handle complex fare constructions, ticketing rules, exchanges, refunds, and revalidations.
• Confidently manage schedule changes, IRROPs, missed connections, and urgent re-accommodation.
• Ensure accuracy, compliance, and cost efficiency across all bookings.
• Act as a subject matter expert (SME) for travel systems and booking best practices within the Executive Care team.
• Consistently achieve exceptional customer satisfaction by delivering clear, empathetic, and solution-focused service.
• Apply the market-specific Quality Scorecard to ensure behaviours align with Executive Care expectations.
• Adapt communication style to customer urgency, tone, and seniority.
• Use customer sentiment, feedback, and context to inform decision-making and escalation when required.
• Partner closely with Account Managers, Sales, Implementation, and Operations to deliver seamless customer outcomes.
• Participate in structured communication loops to ensure alignment on customer needs and regional priorities.
• Support the Team Leader by sharing actionable customer insights and emerging trends.
• Act as a strong ambassador for Executive Care across the wider organisation.
• Own escalations with urgency, professionalism, and clarity.
• Manage complex or sensitive cases through established Executive Care escalation workflows.
• Ensure timely stakeholder communication and clear documentation via Zendesk and internal systems.
• Balance customer advocacy with policy, commercial, and risk considerations.
• Follow SOPs while applying critical thinking to non-standard or novel travel scenarios.
• Identify opportunities to streamline workflows, reduce friction, and improve customer journeys.
• Provide structured feedback to the Team Leader and Operational Excellence / BPI teams.
• Support pilot initiatives, hypercare activity, and new process rollouts.
• Use dashboards and performance data to understand personal results and identify improvement opportunities.
• Actively engage in coaching, quality reviews, and peer feedback.
• Maintain strong adherence to SLAs, workflows, and Executive Care service standards.

Senior Business Travel Consultant – Spanish Speaking

SDR Team Leader – Growth

Account Manager

• Own a portfolio of large SMB customers and develop a high level of customer engagement with influential users (Admins, Finance Directors, Travel Managers) within those accounts.
• Gain a deep understanding of your customers' business and show you understand and identify with their goals as an organization. You will consult them on consolidating their financial stack by leveraging Perk’s unified Travel and Spend capabilities, identifying opportunities to optimize their expense reconciliation and cost control.
• Develop a deep understanding of the Perk portfolio of products—including our core Travel platform and our new Spend management solution. You will use this knowledge to guide customers through the benefits of an all-in-one T&E solution.
• Actively identify cross-sell and upsell opportunities for the Spend product within your existing book of business, driving adoption of corporate cards, automated invoice processing, and expense management features.
• Identify common problems within each account—whether related to bookings or expense workflows—and develop strategies to solve each issue in a timely manner whilst also developing foolproof methods to ensure repeat issues are a thing of the past.
• Be Perk’s biggest advocate within your clients and your clients' biggest advocate within Perk. You’ll be the first one to address any issues, get support from our technical teams, and educate your clients on new product features across both Travel and Spend modules.

Senior Account Manager – DACH

• Deliver exceptional, end-to-end travel support for Executive Care customers within the market.
• Own each case from initiation to resolution under a “one ticket, one consultant” model.
• Manage complex domestic and international itineraries including air, rail, hotel, car hire, and ancillary services.
• Prioritise VIP and high-touch customers using dedicated routing views, priority queues, and tagging.
• Apply sound judgement when making decisions within defined risk and commercial guidelines.
• Create, modify, reissue, and cancel bookings using Amadeus (or other GDS platforms).
• Handle complex fare constructions, ticketing rules, exchanges, refunds, and revalidations.
• Confidently manage schedule changes, IRROPs, missed connections, and urgent re-accommodation.
• Ensure accuracy, compliance, and cost efficiency across all bookings.
• Act as a subject matter expert (SME) for travel systems and booking best practices within the Executive Care team.
• Consistently achieve exceptional customer satisfaction by delivering clear, empathetic, and solution-focused service.
• Apply the market-specific Quality Scorecard to ensure behaviours align with Executive Care expectations.
• Adapt communication style to customer urgency, tone, and seniority.
• Use customer sentiment, feedback, and context to inform decision-making and escalation when required.
• Partner closely with Account Managers, Sales, Implementation, and Operations to deliver seamless customer outcomes.
• Participate in structured communication loops to ensure alignment on customer needs and regional priorities.
• Support the Team Leader by sharing actionable customer insights and emerging trends.
• Act as a strong ambassador for Executive Care across the wider organisation.
• Own escalations with urgency, professionalism, and clarity.
• Manage complex or sensitive cases through established Executive Care escalation workflows.
• Ensure timely stakeholder communication and clear documentation via Zendesk and internal systems.
• Follow SOPs while applying critical thinking to non-standard or novel travel scenarios.
• Identify opportunities to streamline workflows, reduce friction, and improve customer journeys.
• Provide structured feedback to the Team Leader and Operational Excellence / BPI teams.
• Use dashboards and performance data to understand personal results and identify improvement opportunities.
• Actively engage in coaching, quality reviews, and peer feedback.
• Maintain strong adherence to SLAs, workflows, and Executive Care service standards.