Outsourcey

Recruitment

• Assist clients with job searches by identifying relevant employment opportunities
• Tailor resumes and cover letters for specific positions
• Optimize LinkedIn profiles to improve recruiter visibility
• Submit job applications on behalf of clients based on approved job search strategies
• Research companies, hiring managers, and open positions
• Reach out to recruiters and hiring managers through LinkedIn, email, and other professional channels
• Track applications, interviews, follow-ups, and job search progress using CRM systems and spreadsheets
• Schedule interviews and assist clients with interview preparation and follow-up communications
• Maintain accurate client records, career plans, and application tracking
• Monitor job boards and identify new employment opportunities for clients
• Provide exceptional customer support to current and prospective clients
• Manage calendars, appointments, and tutoring schedules
• Respond to emails, phone calls, and client inquiries professionally and promptly
• Prepare reports, spreadsheets, documents, and client correspondence
• Maintain organized digital filing systems and business documentation
• Update CRM records, customer databases, and operational systems
• Assist with student onboarding, enrollment documentation, and scheduling
• Support invoicing, payment tracking, and administrative recordkeeping
• Create and schedule social media posts across multiple platforms
• Assist with email marketing campaigns, newsletters, and promotional materials
• Conduct online research and support special business projects
• Identify opportunities to improve workflows, client experience, and administrative processes
• Perform additional administrative and executive support tasks as assigned.

Recruiter

Art Director

• Lead the creative direction for marketing campaigns, client projects, and brand initiatives.
• Develop and maintain high design standards across all creative output, ensuring consistency and quality.
• Mentor, coach, and provide creative leadership to the existing design team, fostering growth and continuous improvement.
• Review, refine, and approve creative work produced by junior designers, providing constructive feedback and direction.
• Develop branding concepts, visual identities, logos, brand guidelines, and comprehensive design systems.
• Design high-quality marketing collateral, digital advertising, websites, landing pages, email campaigns, presentations, and social media assets.
• Translate marketing strategies and business objectives into compelling creative concepts across both static and motion formats.
• Collaborate closely with marketing, content, development, and account management teams to deliver integrated creative solutions.
• Identify opportunities to improve creative processes, workflows, and overall team capability.
• Stay current with emerging design trends, technologies, and best practices to continually elevate the organisation's creative output.
• Manage multiple concurrent projects while maintaining exceptional quality and meeting deadlines.

Senior Graphic Designer / Creative Director

Designer

• Develop accurate technical drawings, 3D models, and design concepts for commercial furniture pieces, ensuring alignment with project requirements and client specifications.
• Collaborate closely with sales, product development, and project management teams to translate client needs into functional and aesthetic design solutions.
• Produce detailed shop drawings, assembly guides, and production-ready documentation to support manufacturing and installation processes.
• Revise and refine designs based on feedback from clients, stakeholders, and manufacturing partners, balancing design intent with technical feasibility.
• Ensure all designs comply with relevant industry standards, safety regulations, and internal company quality guidelines.
• Provide technical support during prototyping, testing, and production stages to resolve design or construction challenges.
• Liaise with suppliers and fabricators to verify materials, finishes, hardware, and construction methods are suitable for each project.
• Maintain organized and up-to-date design files, documentation, and version control to ensure accuracy and consistency across projects.

CET Designer

Bookkeeper

• Manage day-to-day office administration, including filing, correspondence, scheduling, and general administrative support.
• Perform bookkeeping duties, including processing invoices, accounts payable/receivable, bank reconciliations, and maintaining accurate financial records.
• Use QuickBooks and Xero to record transactions, generate financial reports, and assist with month-end reconciliations.
• Prepare and maintain payroll and employee records where required, ensuring accuracy and confidentiality.
• Coordinate office supplies, equipment, and vendor relationships to ensure smooth office operations.
• Support management with reporting, document preparation, data entry, and administrative projects.
• Maintain organised digital and physical records while ensuring compliance with company policies and financial procedures.
• Take a proactive approach to identifying process improvements, resolving administrative issues, and supporting the broader team.

Executive Administrative Bookkeeper

Sales

• Make a high volume of outbound cold calls to prospective and previous applicants daily
• Speak with business owners, franchise owners, and decision-makers regarding their funding needs, business goals, and potential interest in financial services.
• Initially support the small business lending campaign by identifying companies looking for working capital, business funding, or financing solutions.
• Qualify leads by gathering information related to revenue, business operations, and financing needs
• Conduct discovery conversations and identify potential opportunities for funding solutions
• Schedule qualified appointments for funding advisors and sales representatives
• Ask basic qualifying and close-ended questions to determine whether the prospect is serious and ready for a follow-up conversation
• Maintain strong follow-up with leads through phone calls, text messages, and email communication
• Confirm appointments and ensure prospects are prepared for scheduled calls
• Build rapport quickly and maintain professional communication with business owners
• Handle objections confidently and keep conversations productive and goal-oriented
• Update CRM systems with accurate notes, lead information, and call outcomes
• Manage lead pipelines and ensure no opportunities are missed
• Respond quickly to warm leads and inbound inquiries when available
• Follow scripts and processes while adapting naturally during conversations
• Collaborate with internal sales teams regarding lead quality and appointment flow
• Meet daily and weekly outreach and appointment-setting goals
• Potentially support employer benefits / PEO-related outreach in the future, which may involve speaking with higher-level B2B contacts such as C-suite executives, HR decision-makers, and business owners.

Sales Specialist – B2B

Human Resources

• Manage HR administrative processes and queries and action appropriate and timely response in accordance with existing policies and procedures, employment-related legislation and employment agreements. This includes but not limited to, HR forms, recruitment, health and safety, benefits, onboarding, offboarding, performance etc.
• Respond to general enquiries and assistance on HR related matters, communicating information in a consistent, accurate and timely manner providing references to appropriate resources.
• Prepare HR-related documentation including but not limited to letters and employment agreements as and when required.
• Master all HR related systems and be able to navigate smoothly to provide guidance to the team and wider business.
• Build strong, positive and collaborative relationships to help our managers understand their people and enable them to achieve better outcomes
• Manage workflow through a shared inbox and our HR system (ELMO) and action appropriate response.
• Contribute towards HR related projects as part of the strategic plan, planning, developing and implementing. These projects are wide ranging as we are a relatively new HR team and still building robust HR foundations we are also focussed on projects to be an employer of choice.
• Maintain up to date HR industry knowledge, documentation, procedures and systems to ensure solutions are delivered consistently to a high standard eg. legislation Intranet, ELMO, policies, letter templates etc.
• Escalate calls when a more considered response is required to the appropriate management level.
• Utilise reports and information to identify trends and improve processes, policies and workflows.
• Identify trends and develop service solutions to proactively manage and reduce the number of queries and/or requests and support and promote the use of self-service tools where applicable.
• Drive continuous improvement across all activities in the areas of customer focus, innovation and staff empowerment.
• General Head Office administration tasks

HR Administrator

Executive Assistant

• Manage calendars, appointments, meetings, emails, and daily administrative activities for firm leadership.
• Serve as a professional point of contact for clients, handling communications, document requests, follow-ups, and scheduling.
• Support bookkeeping, data entry, account reconciliations, invoice management, and financial record organization.
• Maintain digital files, client records, reports, and internal documentation while ensuring confidentiality and accuracy.
• Review financial transactions and reports, cross-check automated entries, and assist in identifying discrepancies within accounting systems.
• Assist with special projects, process improvements, and other administrative or accounting-related duties as business needs fluctuate.
• Supports the business with creating social media posts, captions, and basic content updates.

Data Entry

• Research evangelical megachurches throughout the United States using online directories, church websites, and public resources.
• Collect and verify key contact information, including church names, addresses, phone numbers, websites, and leadership contacts.
• Identify and record relevant decision-makers such as Senior Pastors, Executive Pastors, Church Administrators, Development Directors, and Outreach Coordinators.
• Build and maintain a structured database in Excel, Google Sheets, CRM platforms, or other designated systems.
• Ensure all collected data is accurate, complete, and properly formatted.
• Update records regularly by verifying information and removing duplicates or outdated entries.
• Categorize churches based on size, denomination, location, and other specified criteria.
• Generate progress reports and provide regular updates on research milestones and database completion.
• Support outreach preparation by organizing contact lists and maintaining data integrity.
• Perform additional administrative and data-entry tasks related to church outreach campaigns as needed.

Data Entry Specialist

• Assist with payroll preparation, processing support, and payroll record maintenance
• Review employee time records, attendance reports, and payroll-related documentation for accuracy
• Maintain employee records, personnel files, and HR documentation
• Support new hire onboarding including offer letters, onboarding packets, employment documentation, and orientation coordination
• Coordinate background checks, drug screenings, and employment verification processes
• Assist with employee benefits administration and enrollment support
• Support workers' compensation claims administration, documentation, reporting, and follow-up activities
• Coordinate communication between employees, insurance carriers, and management regarding workers' compensation matters
• Ensure compliance with HR policies, procedures, and employment regulations
• Track employee certifications, licenses, training requirements, and compliance deadlines
• Assist with employee offboarding and termination documentation
• Support recruitment and hiring activities when needed
• Coordinate employee communications, policy acknowledgments, and HR announcements
• Maintain confidentiality of sensitive employee and company information
• Support general HR administrative tasks and special projects as assigned.

HR Associate

• Maintain and coordinate calendars, schedule appointments, meetings, interviews, and virtual events while managing scheduling conflicts and reminders.
• Organize internal and external meetings, prepare agendas, distribute meeting materials, and ensure all participants have the necessary information.
• Answer inbound calls professionally, take detailed messages, direct inquiries appropriately, and provide exceptional customer service.
• Monitor inboxes, respond to routine inquiries, prioritize communications, and draft professional correspondence on behalf of leadership.
• Maintain records, organize digital files, update databases, prepare reports, and assist with various administrative projects.
• Support e-commerce operations, content schedules, campaign coordination, talent/vendor communications, and other industry-related administrative tasks as needed.
• Manage and update the WordPress website, upload content, keep pages and magazine sections updated, maintain basic site functionality, and help connect different platforms into WordPress.
• Create simple marketing materials using Canva, produce short 30-second promotional videos, support basic content creation for marketing campaigns, and prepare visual assets for online posts and website publishing.

Virtual Assistant

Customer Support

• Accurately enter and maintain client, policy, and claims information within internal systems.
• Manage inboxes and conduct email follow-ups with clients, insurers, and third parties.
• Prepare and update policy documentation, schedules, and related records.
• Assist with policy renewals, endorsements, and general insurance administration tasks.
• Ensure all records and documentation are complete and up to date.
• Monitor outstanding items and follow up to ensure timely completion.
• Maintain high levels of accuracy and compliance with internal processes.
• Support brokers and account managers with day-to-day administrative activities.
• Organise and file documents electronically.
• Liaise with clients and stakeholders in a professional manner.
• Assist with reporting and other ad hoc administrative tasks as required.
• Contribute to process improvements and maintain service standards.

Insurance Admin Support Specialist

Lead Generation

• Utilize an automatic dialer system to contact warm leads and older inquiries.
• Engage prospects in friendly, professional conversations to build rapport and identify insurance needs.
• Qualify leads based on established criteria and gather relevant customer information.
• Schedule appointments or transfer qualified prospects to insurance agents or sales representatives.
• Accurately document all interactions, notes, and lead statuses within the CRM system.
• Follow approved call scripts while maintaining a natural and conversational communication style.
• Consistently achieve daily, weekly, and monthly call volume and lead qualification targets.
• Handle objections professionally and maintain a positive customer experience.
• Follow all company compliance guidelines and insurance industry regulations.
• Participate in team meetings, coaching sessions, and ongoing training programs.