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Virtual Assistant
OutsourceyVirtual Assistant supporting e-commerce and media businesses remotely. Managing calendars, coordinating meetings, and providing administrative support in a fast-paced environment.
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Maintain and coordinate calendars, schedule appointments, meetings, interviews, and virtual events while managing scheduling conflicts and reminders.
- Organize internal and external meetings, prepare agendas, distribute meeting materials, and ensure all participants have the necessary information.
- Answer inbound calls professionally, take detailed messages, direct inquiries appropriately, and provide exceptional customer service.
- Monitor inboxes, respond to routine inquiries, prioritize communications, and draft professional correspondence on behalf of leadership.
- Maintain records, organize digital files, update databases, prepare reports, and assist with various administrative projects.
- Support e-commerce operations, content schedules, campaign coordination, talent/vendor communications, and other industry-related administrative tasks as needed.
- Manage and update the WordPress website, upload content, keep pages and magazine sections updated, maintain basic site functionality, and help connect different platforms into WordPress.
- Create simple marketing materials using Canva, produce short 30-second promotional videos, support basic content creation for marketing campaigns, and prepare visual assets for online posts and website publishing.
Requirements
What you’ll need- 2+ years of Virtual Assistant, Executive Assistant, Administrative Assistant, or similar support experience.
- Previous experience supporting e-commerce, media, entertainment, content creation, or digital marketing businesses.
- Excellent verbal and written English communication skills with a professional phone presence.
- Strong ability to manage multiple calendars, deadlines, meetings, and priorities simultaneously.
- Proficiency with Microsoft Office, Google Workspace, Zoom, Calendly, and other scheduling and collaboration tools.
- Strong accuracy in scheduling, record keeping, follow-ups, and administrative processes.
- Preferred: Experience supporting executives, entrepreneurs, content creators, influencers, or media professionals.
- Familiarity with e-commerce platforms such as Shopify, WooCommerce, or online marketplace operations.
- Ability to work independently with minimal supervision.
- Experience in a fast-paced, deadline-driven environment.
Benefits
Comp & perks- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
calendar managementschedulingrecord keepingcontent creationbasic site functionalitymarketing materials creationreport preparationadministrative processese-commerce operationsdigital marketing
Soft Skills
customer servicecommunication skillsorganizational skillstime managementability to work independentlyattention to detailmultitaskingprofessional phone presenceprioritizationcollaboration