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Sales Specialist – B2B
OutsourceySales Specialist (B2B) making outbound calls regarding funding needs and services. Initially support small business lending campaign and qualify leads for advisors and representatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong outbound calling and lead generation capabilities, with a focus on B2B sales and appointment setting. Proficient in managing lead pipelines and utilizing CRM systems to enhance communication and follow-up processes.
Highest-signal resume keywords
Outbound Calling ExperienceB2B Sales ExperienceLead Generation SkillsCRM System ProficiencyStrong Phone Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationBusiness Funding KnowledgeSales Appointment SettingPipeline ManagementBasic Understanding of Banking
Soft Skills
Interpersonal SkillsRapport BuildingOrganizational SkillsGoal-Oriented MindsetSelf-Motivation
Tools & Technologies
Salesforce8x8CRM Systems
Industry Keywords
Financial ServicesSmall Business LendingB2B CommunicationFunding SolutionsEmployer Benefits
About the role
Key responsibilities & impact- Make a high volume of outbound cold calls to prospective and previous applicants daily
- Speak with business owners, franchise owners, and decision-makers regarding their funding needs, business goals, and potential interest in financial services.
- Initially support the small business lending campaign by identifying companies looking for working capital, business funding, or financing solutions.
- Qualify leads by gathering information related to revenue, business operations, and financing needs
- Conduct discovery conversations and identify potential opportunities for funding solutions
- Schedule qualified appointments for funding advisors and sales representatives
- Ask basic qualifying and close-ended questions to determine whether the prospect is serious and ready for a follow-up conversation
- Maintain strong follow-up with leads through phone calls, text messages, and email communication
- Confirm appointments and ensure prospects are prepared for scheduled calls
- Build rapport quickly and maintain professional communication with business owners
- Handle objections confidently and keep conversations productive and goal-oriented
- Update CRM systems with accurate notes, lead information, and call outcomes
- Manage lead pipelines and ensure no opportunities are missed
- Respond quickly to warm leads and inbound inquiries when available
- Follow scripts and processes while adapting naturally during conversations
- Collaborate with internal sales teams regarding lead quality and appointment flow
- Meet daily and weekly outreach and appointment-setting goals
- Potentially support employer benefits / PEO-related outreach in the future, which may involve speaking with higher-level B2B contacts such as C-suite executives, HR decision-makers, and business owners.
Requirements
What you’ll need- Up to 2 Years of Experience in outbound calling, sales, appointment setting, collections, or lead generation
- B2B sales or B2B appointment-setting experience is strongly preferred.
- Experience speaking with business owners, executives, or decision-makers is preferred.
- Strong phone communication and interpersonal skills
- Comfortable making a high number of outbound calls daily
- Ability to build rapport quickly and maintain engaging conversations
- Strong organizational skills and attention to detail
- Experience using CRM systems and managing lead pipelines
- Experience with Salesforce, 8x8, or similar CRM/dialer platforms is an advantage but not required.
- Ability to multitask and maintain consistent follow-up across multiple leads
- Strong spoken English and professional phone presence
- Self-motivated, persistent, and goal-oriented
- Ability to work independently in a fast-paced sales environment
- Basic understanding of business funding, banking, underwriting, or lending is a plus but not required.
- Employer benefits, insurance, or PEO experience is not required, but B2B exposure would be helpful for future campaign expansion.
- Must be coachable and comfortable learning financial services concepts, scripts, compliance-sensitive language, and campaign-specific qualifying questions.
Benefits
Comp & perks- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.