Omni

Recruitment

• Drive recruiting across a range of functions and levels — sourcing, screening, and delivering strong candidate slates to hiring managers
• Build proactive, repeatable sourcing strategies to identify and engage passive talent via LinkedIn and other means
• Partner with hiring managers to define what great looks like and structure interview processes
• Structure and negotiate offers in partnership with hiring managers and finance
• Contribute to building Omni's university recruiting program
• Identify gaps in process and tooling and help improve them

Senior Recruiter

Support Engineer

• Lead by Example: Ramp up alongside the team to work directly with customers, modeling the high-touch "Advisory" relationship we promise to each customer.
• Drive Performance: Take full ownership of team output, helping unblock issues as needed and ensuring every member has the tools, mindset, and coaching to succeed.
• Scale the Team: Lead the sourcing and screening of new talent while mentoring existing members to foster a culture of customer focus, continuous growth, and technical excellence.
• Scale the Service: Identify friction points in support processes and implement scalable solutions to unblock the team.
• Advocate for Customers: Synthesize customer pain points into actionable insights for the Product and Engineering teams to help shape our roadmap.

Technical Support Manager

Account Executive

• Drive BI solution-selling (Consultative/Challenger) to consistently exceed quarterly and annual quotas
• Manage full-cycle pipeline using MEDDPICC and 3 Whys frameworks with high-research outbound
• Partner with Solutions Engineering to lead POCs and workshops, earning trust with deeply technical buyers
• Actively invest in Tech & SI partnerships to build top-of-funnel pipeline and ensure customer success
• Develop robust business cases for renewals/cross-sells and deliver accurate weekly GTM forecasts

Account Executive – L3

Customer Support

• Become a deep expert in the Omni product & best practices
• Assist Omni’s customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
• Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
• Stay up to date on the latest product improvements & roadmap
• Give voice to customer needs in internal discussions with Product and Engineering.
• Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
• Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
• Surface feature requests and reproduce and report bugs reported by Omni users
• Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
• Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.

Product Expert, Customer Support

Sales

• Own enterprise new business and expansion targets, ensuring accurate forecasting and pipeline health.
• Execute GTM initiatives and personally support high-impact, strategic deals to ensure closure.
• Drive disciplined CRM usage and data-driven decision-making to optimize sales performance.
• Lead, recruit, and coach a high-performing team of Account Executives to exceed KPIs.
• Foster a culture of accountability, continuous improvement, and hands-on deal coaching.
• Set clear performance standards and develop career paths for the commercial sales team.
• Partner with Marketing on pipeline generation and Product to share market insights.
• Collaborate with Customer Success to ensure seamless handoffs and long-term expansion.
• Refine internal processes to improve efficiency across the commercial segment.

Regional Sales Director, Enterprise

Accountant

• Own the end-to-end revenue function, ensuring including ASC 606 implementation and ongoing compliance, drafting and maintaining technical accounting memos and policies and accurate financial reporting.
• Manage the close process for revenue, deferred revenue, and AR, including reconciliations, journal entries, and flux analysis.
• Support the design and testing of Quote-to-Cash initiatives to improve scalability.
• Act as the primary contact for external auditors and manage indirect tax compliance.
• Serve as the go-to SME for revenue and AR questions across the organization, maintaining clear process documentation.

Lead Revenue Accountant

Business Development Rep

• Scale pipeline through strategic top-of-funnel initiatives
• Coach BDRs to excel in prospecting, pitching, and objection handling
• Drive rapid pipeline growth through a high-urgency, results-focused culture
• Build an elite BDR team through strategic hiring and establishing clear career advancement paths
• Collaborate with marketing and sales to optimize pipeline performance
• Lead upmarket expansion through focused BDR strategy execution

Manager, Business Development

• Become an Omni expert and understand the competitor landscape.
• Drive top of funnel for and with the Account Executive team.
• Accelerate conversion of warm and inactive prospects.
• Craft thoughtful copy that articulates the unique value Omni creates.
• Innovate beyond typical B2B marketing playbooks.