GTM Engineer

Omni

GTM Engineer at Omni to help scale operations behind customer-facing teams. Working with Sales, Customer Success, and other departments to enhance processes and data quality.

Posted 6/16/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own and improve post-sale operating workflows across Customer Success, Professional Services, Partner Ops, and Sales-to-CS handoffs, including SLAs, intake, routing, and escalation paths
Build and maintain GTM systems and processes in Salesforce and adjacent tools to reduce manual work, improve data quality, and make handoffs easier for frontline teams
Partner with Customer Success, Services, and Partnerships leaders to define KPIs, dashboards, and reporting for retention, expansion, onboarding, implementation, partner-sourced pipeline, and customer health
Project-manage enablement initiatives, process rollouts, and change management for GTM teams so new workflows are documented, adopted, and measured
Support sales and financial planning, forecasting inputs, and quote-to-cash/customer lifecycle reporting where GTM and post-sale data intersect
Diagnose operational bottlenecks and manual paper cuts, prioritize high-impact automation/process improvements, and drive them from requirements through launch
Create lightweight playbooks, process documentation, and feedback loops that help teams operate consistently as the business scales

Requirements

What you’ll need

3-5 years of experience in RevOps, Customer Success Ops, Sales Ops, GTM Ops/Systems, consulting, or an analytical role at a B2B SaaS or similarly fast-paced company
Strong analytical skills, including Excel/Sheets and SQL; comfortable turning messy operational questions into clear analysis
Demonstrated ability to build, document, and roll out processes from scratch across cross-functional teams
Excellent communication and stakeholder-management skills; able to translate between GTM leaders, operators, technical teams, and end users
Technical: SQL, Excel/Sheets modeling, CRM administration, workflow automation, BI/dashboard creation
High ownership, curious, practical, detail-oriented, and comfortable moving from messy problem to shipped solution.

Benefits

Comp & perks

Health, dental, and vision insurance
401(k) Plan
Flexible PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLExcelCRM administrationworkflow automationBI/dashboard creationprocess documentationdata analysisproject managementKPI definitioncustomer lifecycle reporting

Soft Skills

analytical skillscommunicationstakeholder managementcross-functional collaborationownershipcuriositypracticalitydetail-orientedproblem-solvingadaptability