Motorola Solutions

Account Executive

• Supporting the Motorola Solutions Enterprise Brazil field sales teams to close Avigilon Alta Video sales across channel partners and end-user customers.
• Prospecting, qualifying, and developing new partnerships.
• Meeting assigned targets for profitable sales volume and strategic objectives.
• Coordinating company personnel to meet customer expectations.
• Driving adoption of company programs and executing go-to-market strategies.
• Participating in industry tradeshows.

Solutions Sales Executive

Sales

• Drive territory engagement from tradeshows, product demos/trainings, to lunch & learns
• Partner with distributors, integrators, and end users to drive sales in the territory
• Be a problem solver for partners (helping with quotes, proposals or helping troubleshoot objections)
• Work Cross Functionally with other departments
• Weekly and Quarterly Reporting around pipelines, partner pipelines and forecasting
• Maintain best practices while working inside the CRM (Salesforce)
• Travel extensively throughout the territory and occasional travel within North America (as needed)

Regional Video Sales Manager

Sales Engineer

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help design engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
• Perform other related duties of which the above are representative.

Sales Engineer – Public Safety

Customer Support

• Responsible for the execution of all aspects of the Managed & Support Services business for the Enterprise Markets located throughout North America.
• Accountable for the sustainment and management of all mission critical customer communications system contracts.
• Manage the Managed & Support (M&S) Services business for assigned customer contracts and ensure customer satisfaction.
• Responsible for the overall success of and relationship between the Customer’s Operation, Motorola Subcontractors, and Motorola Solutions.
• Lead the Managed & Support services organization consisting of Customer Support Managers, responsible for hiring, onboarding, coaching, and performance management.
• Oversees all day to day operations including revenue forecasting, cost management, customer satisfaction, and M&S services activities in collaboration with Sales team.
• Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance.
• Manage and maintain services scope as per services contract and ensure customer obligations.
• Ensure customers receive appropriate reporting as required by the Services Contract.
• Manage third party vendors and contract change management as needed.
• Work closely with the Motorola Project Managers for smooth transitions from project implementation to service delivery.
• Participate in the accurate forecasting of revenue recognition and margin related to Maintenance Agreements and Install Agreements.

Customer Support Manager – Team Lead

• Develop new and grow existing business focused on MSI’s Access Control portfolio with existing and new end customers
• Work alongside the VS&A CSE Team and leadership to drive access control market share and revenue growth
• Support Avigilon’s sales activities in the assigned territory and accounts by creating, nurturing, and responding to sales opportunities for Avigilon’s Access Control products and services
• Conduct joint sales calls, demos, walk throughs, attend local road shows, track sales activities and quote projects
• Work with vertical marketing teams to identify end user engagement opportunities through associations, conferences, and tradeshows
• Become the “go to” within internal teams to increase access control market share and revenue
• Sales Forecasting as required
• Maintain CRM data for new and existing account development

Regional Sales Manager, Cloud Access Specialist

Account Manager

• Develop and implement a comprehensive sales plan for each “target” account and or geography and their buying centers covering the full portfolio of Motorola products, software, and services (core and emerging technologies)
• Assemble and coordinate a diverse team of internal & external sales resources to assess customer’s needs and address their requirements
• Proactively develop large project opportunities encompassing a wide range of products, software, and services
• Proactively engage and lead channel partners in selling Motorola Solutions products, software, and services to customers buying centers where appropriate
• Develop strong relationships with key decision makers and influencers within and outside of public safety (Sheriff, Mayor, CIO, Police Chief, Fire Chief, and other officials) in order to understand and influence technology and funding priorities
• Develop Motorola Solutions procurement vehicles for multiple solutions to be leveraged across an entire “target” account

• Selling Motorola’s industry-leading computer aided dispatch, records management, jail management, evidence management, analytics, and situational awareness solutions to new customers
• Developing and maintaining excellent customer/client relationships
• Proactively influence well in advance of any formal project
• Conducting software demonstrations and oral presentations
• Attending regional user group meetings and tradeshow attendance

Software Account Executive – Command Center

Android Engineer

• This position is looking for a Senior Software Test Engineer who has experience with testing VoIP software applications, ideally with integration with LMR systems.
• Additionally, the candidate should have a solid understanding of the Windows and Linux operating systems and virtualization, basic networking and automation.

Senior Software Engineer – Manual Testing, Automation (Selenium, C#, Python), Deployment (Windows, Linux), Protocols (VOIP, SIP, RTP, RTCP, UDP, TCP), Database (MS SQL), Mobile Testing (Android, iOS)

Field Engineer

• Execute the setup, programming, assessment, and handover of radio network solutions for Motorola Solutions, encompassing infrastructure such as trunking systems, repeaters, and handheld units.
• Manage the post-sale deployment and integration of digital voice and data communication networks.
• Identify technical malfunctions, perform complex equipment repairs, and conduct scheduled maintenance both remotely and at customer sites.
• Deliver expert technical guidance and training to clients to facilitate effective operation of deployed systems.
• Maintain precise and prompt records of all service operations, including system upgrades, maintenance checks, and repairs.
• Liaise with engineering, sales, and project management units to achieve high levels of customer satisfaction and project success.
• Follow corporate guidelines and rigorous safety standards during all field engineering tasks.
• Engage in continuous professional development to stay informed of emerging technologies and industry standards.
• Oversee the inventory of specialized tools and components necessary for field assignments.
• Participate in an on-call schedule to provide around-the-clock support for essential communication infrastructure.
• Offer specialized technical support for complex applications, including software-based electronics troubleshooting and the optimization of RF and Broadband architectures like digital P25 systems.
• Serve as the Lead Federal Field Engineer for major system initiatives, coordinating team efforts and providing mentorship to junior engineering staff.
• Perform precise system tuning, programming, and performance testing while finalizing all project documentation.
• Collaborate with technical support and product teams to analyze and resolve system defects during the deployment and maintenance phases.
• Generate weekly status reports detailing field activities and project milestones.
• Utilize trend analysis to conduct preventive maintenance routines that ensure continued system reliability.
• Engineer solutions for complex technical hurdles identified during system support or hardware upgrades.

Federal Field Engineer – DoD

Strategy

• Design, build and execute a comprehensive business plan for mid-market accounts for data centers companies
• Utilize Salesforce CRM to build and maintain a strategic account plan identifying key players for each assigned account
• Deliver a business revenue forecast on a monthly, quarterly and annual basis
• Create and execute targeted marketing plans, including marketing campaigns, tradeshow events, sales tools and web resources, social media and customer interactions as approved
• Develop and maintain deep, meaningful relationships that are relevant to security and surveillance and have the possibility of generating opportunities for Motorola Solutions and to include trade associations, affinity groups etc.
• Work with North American Sales Team on identifying key partners, integrators, and customers; equipping team with resources to quickly and effectively engage contacts in a manner that will result in Motorola Solutions differentiation, market leadership, and subject matter expertise that will help close deals
• Help in identifying trade associations, partnering opportunity, new business plans & objectives, and other creative market approaches to maximize impact of North American Sales Team efforts
• Identify 'product gaps' that need to be addressed by Product Management in order to gain greater exposure/standardization with your customer base.
• Prepare regular reports and provide to your reporting line and Product Management on gaps and fiscal impact of gaps to Motorola Solutions
• Schedule regular engagements with key stakeholders to maintain relationships and assigned opportunities relative to latest and greatest within Motorola Solutions portfolio (Lunch and Learns, webinars, on-site meetings/demos) and attend tradeshows
• Manage business unit resources - solution engineers, insides sales, demo equipment, marketing budgets, travel budgets, or any other resources the company allocates
• Develop standardized vertical market presentations and sales tools for use by North American Sales Team outlining Motorola Solutions value proposition within vertical
• Develop effective relationships with internal Motorola sales departments in our regions and with our partner managers
• Compile data on competitive products and pricing and report it back to head office, maintain working knowledge of competitive offerings

Vertical Strategy Manager – Video, Data Center Vertical

Customer Success Manager

• Identify key customers in the EMEA region to deliver CSM services to
• Execute on established strategies to maximize business and product value while focusing on the customer relationship
• Develop and deliver best practices, KPIs, and strategies for account adoption, retention, expansion, and advocacy
• Drive time-to-value and ROI metrics by enabling rapid and successful onboarding, adoption, and business value
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities

• The CSM manages Federal Government Land Mobile Radio service contracts with the responsibility for successful deliveries on all services designed for and utilized by the assigned customers.
• Emphasis on cultivating and developing key relationships and growing managed service product sales in multi-levels of large customer accounts.
• Work closely with Sales Account Management, Pre-sale and Post-sale teams to service customers and continue to grow the overall Motorola Service business.
• Responsible for goal driven business growth, account service plans, individual goals, and further development on customer satisfaction strategies.
• Responsible for achieving P&L goals, including those for service billings, and cost/margin performances.

Federal DoD Customer Support Manager

Full-stack Engineer

• Propose and facilitate technical discussions to arrive at agreed-upon architectural plans for video trimming, transcription, and packaging services.
• Own the APIs for the Evidence Domain, coordinating with external consumer teams to ensure seamless integration and data integrity.
• Groom stories from Product Management requirements and break down tasks for the team to enable rapid, parallel development.
• Lead the implementation of frame-accurate video trimming, cropping, and snapshot extraction logic using libraries such as FFmpeg or GStreamer.
• Lead the development of the Video Trim Editor and extraction logic, ensuring frame-accurate performance and efficient GCS data handling in the browser.
• Conduct thorough code reviews, serving as a trusted source to catch edge cases, security gaps, and performance bottlenecks.
• Actively contribute to development pipeline improvements (e.g., automated guardrails, RAG systems) to significantly cut down PR cycle time.
• Participate in shipping LLM-powered features (e.g., scene description and object detection), monitoring live metrics to refine accuracy.

Senior Full-Stack Engineer, Chicago

• Assist the Senior ISR and Sales Directors in delivering timely, accurate quotes and responding promptly to customer inquiries
• Update CRM to capture key interactions, opportunity status, and data critical for business decisions
• Develop expertise in Silvus’ MANET products, focusing on Unmanned Systems applications
• Support customer engagement through virtual demonstrations, client meetings, and internal reviews
• Track industry trends, competitor activity, and U.S. Government initiatives to inform strategy
• Complete assigned tasks and training with attention to detail and curiosity
• Provide logistics and documentation support for trade shows and demonstrations
• Prepare polished summaries, sales reports, and follow-up materials in support of senior team members
• Pursue ongoing professional development and education, including government procurement processes terminology, as well as knowledge of competitors, and competitive technologies
• Perform other related duties of which the above are representative.

Associate Inside Sales Representative – Unmanned Systems

• Engage in major opportunities by collaborating with Convergint and MSI sales teams to provide technical solutions expertise to stakeholders.
• Ability to captivate a meeting by delivering world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers.
• Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.
• Develop and maintain strong relationships with customers and Convergint teams through technical thought leadership.
• Collaborate with Technical Support and Convergint Service leadership in post-sales guidance when business appropriate.
• Act as a conduit for feedback from Convergint colleagues, end-customers, and other stakeholders to product management, marketing, development, and other appropriate groups.
• Serve as a primary technical resource for Convergint hosted roadshows and industry events.
• Create additional collateral including, but not limited to, training materials, how-to videos, and technical documentation.