Field Engineer – Emergency Call Handling

Motorola Solutions

. Remote position and candidates can be located anywhere in the US.

Posted 5/21/2026full-timeRemote • Colorado, Idaho, Montana, New Mexico, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudFirewallsiOSLinuxMS SQL ServerSQLVMware

About the role

Key responsibilities & impact

Remote position and candidates can be located anywhere in the US.
The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager.
Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
Ensures that installation/quality issues are resolved in a timely and efficient manner.
Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades.

Requirements

What you’ll need

High School diploma, or G.E.D. or Associates, and Bachelor's degree.
Legal authorization to work in the U.S. indefinitely is required.
3+ years of experience in the deployment or Integration of complex IP products and systems.
Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments).
Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory).
Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred.
Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) are a plus.

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system configurationcloud troubleshootingAPI integrationscloud migrationsdeployment of IP productslatency analysisidentity managementSaaS applicationshybrid cloudproduction environment support

Soft Skills

problem-solvingcommunicationdocumentationcollaborationtime management

Certifications

AWS Certified Cloud PractitionerMicrosoft Certified: Azure Fundamentals