Motive

Platform Engineer

• Help define the direction and initiatives for the team and platform.
• Strategize and build fully automated bootstrapping and delivery pipelines.
• Progress and evangelize self-service engineering technologies and approaches.
• Advance the local development experience while maintaining consistency.
• Build self-healing infrastructure that enables fast, robust automated testing.
• Improve the performance and reliability of existing systems.
• Host Brown Bag sessions, demos, and more to drive adoption and collaboration.
• Coach and mentor team engineers and collaborate on designs.

Staff Platform Engineer

• Help define the direction and initiatives for the team and platform
• Strategize and build fully automated bootstrapping and delivery pipelines
• Progress and evangelize self-service engineering technologies and approaches
• Advance the local development experience while maintaining consistency
• Build self-healing infrastructure that enables fast, robust automated testing
• Improve the performance and reliability of existing systems
• Host Brown Bag sessions, demos, and more to drive adoption and collaboration
• Coach and mentor team engineers and collaborate on designs

DevOps Engineer

• Collaborate with other engineering and product teams to design and build the infrastructure and services required to deliver new features to customers in a cloud-native and event-driven fashion.
• Leverage and progress our IaC (Terraform) and CM (Helm) code and strategies for advanced scaling and self-service usage by engineering teams.
• Identify and remove bottlenecks from systems in production throughout AWS services and with our Kubernetes platform.
• Ensure 99.99% customer-facing uptime.
• Continuously improve the monitoring and alerting capabilities of our platform, enabling us to be proactive instead of reactive.

Staff Site Reliability Engineer

Backend Engineer

• Collaborate across teams to design, deliver and support scalable product features
• Make scalable design choices, while championing quality and simplicity
• Leverage AI tools such as Claude Code, CoPilot, to increase productivity and code quality
• Build appropriate monitoring, logging, debugging for the health of the system
• Mentor and learn from the developers within the engineering organization.

Software Engineer – Full-stack/Backend

Consultant

• Lead the end-to-end process of developing customized and impactful training plans
• Serve as a primary facilitator for customer-facing training across a variety of formats
• Partner with enablement teams to streamline processes, share best practices
• Apply expertise in instructional design to conduct thorough needs analyses
• Engage in close collaboration with our dedicated Customer Education Specialists

Customer Education Consultant

Sales Development Rep

• You will manage outbound lead generation for our Public Sector segment by researching and contacting prospective customers to understand their business needs and educate them on how Motive can help them achieve their goals
• Work with Motive Prospects in the Government and Education industries
• Engage prospective clients through cold calls, emails, and other outbound efforts
• Identify and qualify leads based on set criteria
• Partner with Account Executives to strategize on outreach and deal progression
• Uncover prospect pain points, priorities, and challenges to position solutions
• Schedule qualified meetings between prospects and Account Executives
• Stay sharp on our products, services, and industry trends to bring value to every conversation
• Consistently meet and exceed monthly and quarterly pipeline goals

Public Sector SDR

Solutions Engineer

• Partner with Public Sector Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that influence executive-level decisions
• Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to customers
• Translate complex customer challenges into clear, compelling solutions that deliver measurable business outcomes
• Develop deep expertise in the competitive landscape, playing a key role in winning strategic displacement opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Enterprise organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights fuel continuous improvement and innovation

Senior Solutions Engineer, Public Sector

Support Engineer

• Deliver end-to-end IT support across macOS, Windows, and Linux environments, including OS deployment, upgrades, configuration, and advanced troubleshooting.
• Manage employee onboarding and offboarding (onsite and remote), including device provisioning and MDM enrollment using platforms like Microsoft Intune.
• Support enterprise SaaS and collaboration tools such as Google Workspace, Okta, Salesforce, and Slack, ensuring seamless user access and productivity.
• Provide onsite and remote IT support through ticketing systems (Jira), email, and messaging platforms, ensuring timely issue resolution.
• Maintain accurate inventory and lifecycle management for IT and non-IT assets, ensuring proper tracking and compliance.
• Assist with basic network and infrastructure troubleshooting, including awareness of modern security solutions like next-generation firewalls, and leverage AI trends to improve IT support processes.
• Oversee vendor management and procurement, including sourcing, negotiation, purchasing, cost optimization, and ensuring compliance with organizational policies and legal standards.

IT Support Engineer

Financial Planning and Analysis

• Support and execute the company’s corporate PR strategy, including executive visibility for CEO and CFO, crisis and reputation communications, and media and investor engagement.
• Draft and own press releases, media statements, executive quotes, investor and shareholder messaging, and other external materials.
• Develop and execute strategies to raise visibility through earned media, owned channels, awards, speaking opportunities, and more.
• Advise internal and external stakeholders on communication strategy and positioning.
• Coordinate messaging and plans across teams, including Finance, Investor Relations, Legal, Marketing, International teams, executive team, and more.
• Serve as a strategic liaison and manage day-to-day coordination with PR agencies.
• Partner closely with Finance, Investor Relations, and Legal teams to lead communications strategies for major financial announcements and corporate milestones.
• Draft and refine internal and external financial materials, shareholder messaging, FAQs, and internal briefing docs.
• Ensure financial messaging is accurate, consistent, and aligned with broader corporate communications.
• Monitor and assess crises and issues that may impact corporate reputation, providing real-time counsel and communication plans.
• Develop and maintain messaging frameworks and holding statements for high-risk or sensitive scenarios.
• Lead cross-functional alignment for rapid response communications when needed, ensuring consistency and control across channels.
• Work with cross-functional teams to lead and oversee issues and reputation management plans and support.
• Establish playbooks and protocols for risk mitigation and incident response preparedness.
• Develop and manage internal communications plans that keep employees informed, inspired, and aligned on corporate and financial news and updates.
• Draft executive communications, manage content for All-Hands meetings, and lead internal message development around key corporate and financial initiatives.
• Manage change management and executive communications for c-level executives.

Director, Financial – Corporate Communications

• Define and maintain the onboarding program for clients based on our product initiatives
• Define, track and achieve key performance indicators for the onboarding program.
• Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
• Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
• Ensure the timely and successful completion of new client onboarding for all assigned accounts.
• Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
• Hosting virtual or in-person group training sessions for new customers.

Senior Implementations Consultant

• Act as the primary technical point of contact for customers, handling inquiries with professionalism and ownership.
• Deliver best-in-class technical support and troubleshooting, resolving issues quickly and effectively within agreed SLA’s.
• Collaborate closely with Professional Services to plan and execute field upgrades or patches when needed.
• Engage with Product R&D teams for in-depth technical analysis and long-term solutions.
• Create and maintain clear, high-quality knowledge base articles for both internal and external audiences.
• Share your expertise by conducting informal training sessions and capturing lessons learned across teams.
• Stay up to date with industry trends, emerging technologies, and best practices.
• Actively contribute to the continuous improvement of our products, services, and internal processes.

Technical Support – Solutions Specialist

Manager

• Own the integrity of ARR metrics that inform executive and Board‑level decisions.
• Shape revenue policy, processes, and tooling in a fast‑growing SaaS environment.
• Partner closely with Finance, Sales, and Systems, gaining broad visibility across Motive.
• Architect and govern ARR recognition policy for Motive’s SaaS and services portfolio.
• Understand policy and design policy improvements and work cross-functionally with Deal Desk, Order Management, and Sales Operations to enforce and communicate updates.
• Create educational material, in partnership with Sales leadership, to help other teams understand ARR recognition, from Sales to the executive level.
• Act as a primary ARR subject-matter expert for Sales, Deal Desk, and FP&A, including training, office hours, and ad‑hoc questions.
• Drive and coordinate timely, accurate closes and reporting of ARR and partner to determine, and resolve, potential issues while bridging to expectations.
• Investigate and correct scenarios requiring adjustments to the mostly automated data pipeline-driven reporting.
• Understand the data flow from the CRM, to the billing system, through a custom data pipeline, to the data warehouse and reporting tools.
• Assist in the revenue close and the review of the close by the Auditors.
• Participate in Motive technical revenue reviews of contracts and processes and assist in setting policy and designing processes with a view to keeping processes simple and minimizing human effort.
• Apply ASC 606 guidance to complex SaaS and services arrangements, partnering with Accounting and external auditors as needed.
• Identify and implement process improvements across Quote‑to‑Cash that improve accuracy, control, and efficiency, while minimizing manual effort.

Senior Revenue Manager

Director

• responsible for developing and closing business with Motive’s largest prospects
• sell into the most impactful companies in North America that power the physical economy
• lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive
• prospect and win new Strategic business through developing key C-Suite and executive relationships within key prospects to drive expansion of that business with all key accounts
• develop champions within our prospects to ensure RFP wins and grow contractual-based business
• partner with the internal account team at Motive and leverage customer analytics and other available resources to optimize buying decisions
• resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing solutions
• work with technical resources to display to prospects the power of integrations & how our partner ecosystem increases the value of our hardware and software
• effectively plan to meet and exceed ongoing business goals and revenue quotas
• develop a deep understanding of our technology platform and operations
• constantly study and deepen understanding of market trends

Staff Platform Engineer

Staff Platform Engineer

Staff Platform Engineer

Staff Platform Engineer

Staff Site Reliability Engineer

Software Engineer – Full-stack/Backend

Customer Education Consultant

Public Sector SDR

Senior Solutions Engineer, Public Sector

IT Support Engineer

Director, Financial – Corporate Communications

Senior Implementations Consultant

Technical Support – Solutions Specialist

Senior Revenue Manager

Director of Strategic Accounts