Motive

Collections

• As a specialized collections professional for Net Term Accounts, you will own a defined customer portfolio and drive predictable recoveries through a deep understanding of each customer’s billing requirements, timely and consistent follow-ups, and strong, trust-based relationships with customer AP teams and Motive’s internal stakeholders.
• You will partner closely with internal finance teams to address and resolve billing issues promptly, ensuring accurate invoicing and expedited cash conversion.
• You’ll leverage analytical tools, precise communication strategies, and adherence to defined processes and KPI metrics to meet and exceed goals.
• Master each portfolio customer’s billing requirements (POs, invoice submission method/portal, remit details, approved contacts, statement cadence, tax/doc requirements), document them clearly, and proactively ensure invoices are compliant to prevent delays.
• Execute timely follow-ups across email, phone, and portal messages with a disciplined cadence before and after due dates; track promises-to-pay, escalate early warning signs, and close the loop on commitments.
• Build and maintain strong relationships with customer AP departments to quickly resolve disputes, validate processing timelines, and secure remittances; serve as a consistent, reliable point of contact.
• Partner with internal Sales and Account teams (e.g., Account Executives, Account Managers, and Customer Success Managers) to align on customer context, unblock approvals, and coordinate resolution paths that support both customer satisfaction and cash outcomes.
• Collaborate with Finance/Billing (and related teams) to research, address, and correct billing issues such as pricing discrepancies, credits, tax, or invoice errors; drive root-cause fixes and close exceptions fast.
• Manage day-to-day account portfolio health: monitor aging and risk, prioritize outreach, segment by exposure and payment behavior, and drive actions that reduce DSO and increase current AR.
• Maintain accurate, complete documentation of all outreach, disputes, commitments, and resolutions in the system of record, ensuring a clear audit trail and portfolio visibility.
• Review customer credits, debits, payment history, and execute follow-ups as necessary.
• Generate reports tracking collection performance and payment trends; analyze data to identify areas for improvement in collection strategies.
• Ensure adherence to internal policies and external regulations regarding collections; participate in audits and implement feedback for process improvements.

Senior Collections Specialist

Payroll

• Collecting and verifying attendance, leaves and bonuses
• New hires and leavers data validations and payouts
• Addressing employee queries related payroll, tax and payments
• Support employees with Bank account opening
• Can take one on one meetings with employees for payroll understanding
• Interdepartment communications related to payroll data
• Understanding of Local compliance like EOBI, IESSI, Provident Fund
• Data analysis and reporting to senior management as and when required
• Automation of Payroll process

Payroll Analyst

People Operations

• Provide excellent customer service by being a front-line point person for employee questions on various HR topics
• Assist with maintaining and updating employee data within our HRIS
• Support the People Operations team in the execution of HR processes, including onboarding and offboarding activities
• Contribute to the positive onboarding experience for new hires by assisting with administrative tasks
• Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations
• Maintain a high level of confidentiality and discretion with all sensitive employee information.

People Operations Associate

Manager

• Develop and publish comprehensive Sourcing Strategy Decks for RF, IC, and Memory categories, outlining technology roadmaps, supply landscape, and cost trends.
• Establish and maintain a Preferred Vendor List (AVL) to guide Engineering toward strategic partners, reducing rogue spend and design-in risks.
• Drive aggressive cost reductions through a Total Cost of Ownership (TCO) approach.
• Act as the "Engineer’s Ally": Embed with design teams during the concept phase to influence component selection before the BOM is frozen.
• Host internal "Sourcing Forums" and Supplier Tech Days (e.g., Mini-CES) to bring supplier innovation directly to our engineering teams.
• Bridge the gap between technical requirements and commercial reality, ensuring new designs utilize components with long-term lifecycle support.
• Drive Contract Coverage (MSA/Supply Agreements) for top strategic suppliers to secure capacity and legal protection.

Principal Commodity Manager

• Own the global strategy and execution for Motive’s highest-value revenue streams
• Lead a high-performing team of 5–10 Collections Specialists based in Pakistan
• Design systems, SOPs, and cross-functional partnerships to minimize DSO and protect cash flow
• Act as the bridge between Finance, Sales, and Legal for complex negotiations
• Deliver accurate quarterly cash collection forecasts
• Identify trends, predict delinquencies, and report KPIs to executive leadership
• Design and implement best-in-class SOPs for Enterprise collections
• Directly engage with Fortune 500 clients for payment navigation
• Drive aggressive targets for reducing DSO and minimizing Bad Debt Expense
• Review aging reports and tackle delinquent accounts

Manager, Enterprise Collections

Operations

• Generate and analyze data to provide insights that drive strategic decision-making and operational efficiency.
• Develop and maintain dashboards and reports that provide critical business insights.
• Assist in managing multiple projects to ensure timely delivery and alignment with business objectives.
• Collaborate with sales leaders and key stakeholders to ensure effective communication and alignment.
• Ensure data integrity and accuracy through meticulous quality assurance processes.

Business Strategy & Operations Analyst II

Account Manager

• Responsible for growth and development of Motive’s key insurance carrier partnerships
• Manage and grow a small portfolio of “top 5” insurance carriers
• Develop new relationships with others from the “top 20”, improving risk with Motive’s best-in-class safety technology

Senior Insurance Partner Manager – Carriers

Full-stack Engineer

• Design and development of high-performance firmware and software for cutting-edge embedded platforms
• Debug, optimize, and validate firmware on complex embedded multi-core architectures.
• Develop automated and unit-level functional testing to validate features
• Engage with a cross-disciplinary team to design, develop and test features up the stack.

Software Engineer, Embedded

Sales

• Meet or exceed monthly and quarterly quota targets
• Interview, hire, ramp and develop new talent to scale the organization
• Coach, up-level and support tenured AE’s to drive consistent, high-performance
• Ensure diligent execution of the sales processes
• Accurately forecast your team’s monthly and quarterly performance
• Identify opportunities for improvement and surface risk to plan achievement
• Collaborate with peers and cross-functional teams to improve internal processes (ie. SDR, SE, CSM Leadership, The Partners Team, Marketing, Sales Enablement, Product, Deal Desk)

Regional Sales Manager

Support Engineer

• Provide day-to-day management for direct reports, ensuring they can be successful in assigned performance objectives.
• Setting team goals in alignment with Technical Support objectives, and assisting direct reports in the definition and attainment of individual goals.
• Advocating for customers and defining ways to contribute to the customer experience continually.
• Key partner to product teams and development teams, collaborating with engineering to resolve core product issues.
• Partner with the support operations and delivery teams to identify, monitor, and report trends.
• Build, implement, and improve internal reporting and other processes to optimize team productivity.
• Serve as the top-line escalation point for high-priority support cases, including overall triage and management.
• Deliver strategic projects on a timely basis.
• Report metrics and case management updates to the Technical Support Manager and Director.
• Speak with customers, if needed, for escalated and urgent inquiries to minimize customer churn.
• Provide a 360 loopback to Product and Engineering.
• Create & Contribute to the knowledge base & documentation of the resources and processes.
• Shared responsibility for Manager On-Call duties as part of a schedule with the other Technical Support Managers.
• Proven ability to showcase change and impact on key org-level initiatives.
• Learn quickly and adapt to Motive’s process and translate it into their own interactions with the team.

Associate Manager – Technical Support Engineering

• Manage the entire invoicing process from creating of the statement of work, and purchase order to receipt of invoice, verification and approval of invoice, and payment to the installation partner
• Verify accuracy of invoices and ensure invoices are coded correctly for reporting
• Maintain and update vendor price catalog database as needed
• Respond to inquiries from vendors regarding invoice and payment status
• Develop and maintain strong relationships with vendors and internal stakeholders
• Conduct regular vendor statement reconciliations
• Support accounting team as needed with month-end and year-end close processes
• Act as a liaison between vendors and internal stakeholders
• Installation verification of hardware to validate and communicate invoice approvals to push for payment
• Create Statement of work for installation partners and route for signature
• Create and maintain oversight of all purchase orders and related invoices; executing change orders as needed to ensure on time and accurate payment
• Respond and Coordinate with Motive Accounts Payable Team on questions around invoices and change requests
• Create reports for various purposes such as financial, operational, and performance-based reviews for the professional installers, the proinstal program and overall impact on the business
• Support and assist in installation partners with any invoice disputes, questions, outstanding payments
• Drive Impactful Process Improvements and Business Transformation efforts within the invoicing team to support the future of Professional Services and the growing business

Install Operations Associate

Technical Program Manager

• The TPM team is responsible for process, organization, and communication to improve engineering efficiency as we scale. As an early addition to the software TPM team, you’ll play a large role in shaping our engineering organization and the TPM team. You’ll drive quarterly and sprint planning, execution and delivery.
• As a Technical Program manager, you will not only be responsible for overseeing the successful delivery of technical projects, ensuring they meet business requirements, timelines and quality standards but will also collaborate and engage in day to day operations with cross-functional teams including engineering, product management and design to meet defined targets. You will also get a chance to coach EMs, PMs and engineers to drive organization wide culture of continuous improvement.
• Closely collaborate with the product team to define quarterly or bi annual planning, yearly roadmap, objectives, scope and deliverables.
• Work with engineering teams on creating detailed project plans, including tasks, timelines, and resource allocation. Identify and manage project dependencies and risks.
• Coordinate and align design, product, engineering, and other stakeholders involved in projects to facilitate effective communication, collaboration, and drive decisions.
• Work with team members to move forward in case of any roadblocks or conflicts.
• Make sure program execution is going according to the plan and track milestones
• Track and Report weekly project(s) status updates to stakeholders
• Identifying risks and blockers early in the process and then work to mitigate and unblock through all the tools in your toolkit
• Lead, own and improve sprint rituals, such as sprint planning, backlog grooming, retrospectives and demos
• Ensure correct reflection of teams’ assignments and their statuses on tools, boards and dashboards
• Drive the culture of continuous improvement by identifying any opportunities to improve current processes that can contribute towards teams’ productivity and efficiency.
• Lead and organize quarter and project level retrospectives to extract key learnings.

Platform Engineer

• Help define the direction and initiatives for the team and platform.
• Strategize and build fully automated bootstrapping and delivery pipelines.
• Progress and evangelize self-service engineering technologies and approaches.
• Advance the local development experience while maintaining consistency.
• Build self-healing infrastructure that enables fast, robust automated testing.
• Improve the performance and reliability of existing systems.
• Host Brown Bag sessions, demos, and more to drive adoption and collaboration.
• Coach and mentor team engineers and collaborate on designs.

Staff Platform Engineer

• Empower physical operations with tools to enhance work safety and profitability.
• Manage drivers, vehicles, equipment, and fleet spending.

Networks EE Account Manager

Supply Chain

• Support the team on import/export regulations, customs laws, sanctions, and tariff developments across priority markets (US, Mexico, UK, EU).
• Guide product classification (HTS codes), ECCN, and country-of-origin determinations for customs, ensuring compliant filings and duty optimization under manager guidance.
• Collaborate with brokers, freight forwarders, and legal counsel to facilitate accurate declarations, clearance, escalating complex trade issues when needed.
• Work cross-functionally with the supply-chain and engineering teams to ensure compliance with trade and customs matters.
• Monitor regulatory updates and advise the team on changes affecting the business as directed.
• Help coordinate documentation required for end-to-end movement of hardware and components, (shipping, warehousing, and distribution).
• Assist in supplier assessments with a focus on environmental practices, responsible sourcing, and reduction of carbon footprint, waste, and packaging.
• Work with cross-functional teams to advance ESG commitments—GHG reduction, sustainability reporting, and responsible sourcing initiatives.
• Prepare, review, maintain, and audit trade and sustainability documents (e.g., commercial invoices, bills of lading, certificates of origin, supplier ESG certifications) under manager oversight.
• Own accurate management of compliance and sustainability data in ERP/legal systems (NetSuite, Coupa), flag discrepancies, and coordinate fixes with the team.
• Respond to internal requests for information related to compliance or sustainability documentation, escalating matters that require complex problem-solving or risk assessment.
• Act as a liaison between Legal, Engineering, Logistics, and ESG stakeholders, driving updates for supply chain compliance and product launches.
• Suggest improvements to standard operating procedures around sourcing, vendor management, compliance testing, and documentation.
• Assist in preparing materials for training and best practices to internal and external partners related to trade regulations, sustainability, and responsible supply chain operations.