Motive

Performance Marketing

• Own and define Motive’s paid media strategy across social and programmatic channels
• Translate Demand Gen priorities into scalable, full-funnel paid media plans
• Apply first-principles thinking to unlock growth opportunities
• Establish clear hypotheses, testing roadmaps, and success metrics
• Drive alignment across Demand Gen, Sales, and Lifecycle
• Own end-to-end execution across Paid Social and Programmatic platforms
• Activate and scale Demand Gen campaigns
• Build and scale full-funnel programs: Account-based prospecting, Retargeting and nurture
• Lead a video-first strategy to improve engagement and conversion
• Optimize content syndication programs for lead quality
• Continuously refine audience strategies and drive optimization across creative, targeting, bidding, and budget

Senior Manager, Paid Social, Programmatic

Program Manager

• Build and scale a high-performing TPM organization
• Drive flawless execution of mission-critical programs
• Shape strategic direction by influencing product roadmaps
• Champion operational excellence by designing, implementing, and continuously refining scalable processes
• Serve as an escalation point for high-stakes technical and organizational challenges

Technical Program Manager

SDET

• Collaboration: Work closely with developers, business analysts, and product owners to understand requirements and provide feedback during the development process. Participate in the upkeep of QA operations & suggest improvements where needed
• Test Ownership (Planning, Documentation, Execution etc): Collaborate with product owners to define test objectives, strategies, and test plans for Salesforce projects. Create & timely execute detailed test cases and test scripts (inclusive of applicable regressions) based on business requirements to verify the functionality, performance, security, and usability of Salesforce / enterprise applications. Maintain comprehensive test documentation. Aim to achieve a high defect density in the lower environments & take measures & ownership to hedge against leakage
• Defect Identification: Identify, document, and report defects and issues in a clear and concise manner, including steps to reproduce and severity assessment
• Test Data Management: Manage and maintain test data, ensuring data integrity and relevance for testing purposes
• Quality Assurance: Participate in enhancing the overall quality assurance process, including improvements to the testing process, test automation efforts, and the implementation of best practices
• Test Automation: Identify and Automate the test cases on the playwright framework.
• Review Process: Conduct peer reviews of checklists. Participate in post-mortem/root cause analyses for production bugs and share key insights to prevent future occurrences
• Continuous Development: Take ownership of personal performance & development goals. Participate in knowledge sharing activities, including onboarding of new team members & delivering demos on completed projects
• Availability: Be available for standups & misc business calls / scrum ceremonies during the scheduled timing (typically early PST hours)

Salesforce QA Automation Engineer

Account Manager

• Lead a geographically distributed Enterprise and Strategic Account Management sales organization
• Guide the team in full account ownership, driving retention, negotiating renewals, identifying expansion opportunities, and closing deals within complex enterprise accounts
• Develop strategies for Account Managers to effectively demonstrate business value realization to complex enterprise customers
• Recruit, hire, and develop top Enterprise Account Management sales talent
• Partner closely with Sales Operations, Product, Customer Support, and Implementation teams to improve the overall customer lifecycle and support expansion efforts
• Track and analyze key sales metrics, pipeline generation, and renewal forecasting to identify opportunities to strengthen net revenue retention
• Serve as a senior escalation point and executive sponsor for strategic accounts
• Develop and refine scalable sales processes, account planning models, and operational playbooks that enable the Account Management organization to consistently hit revenue targets as the business grows.

Director, Enterprise Account Management

Manager

• Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support
• Make quantitative and qualitative recommendations to executive management on deal structures and approvals
• Serve as a subject matter expert to ensure timely and accurate deal execution throughout the sales cycle, including evaluating discounts and approval policies and all revenue recognition rules adherence
• Serve as the deal’s internal quarterback, working to resolve open items related to terms and condition issues that impact our stakeholders, and topics related to order processing and management
• Optimize and manage a continuous deal pipeline by ensuring Sales follows Deal Desk guidelines and continuously revise Deal Desk processes to streamline the sales experience
• Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution

Senior Deal Desk Manager

Backend Engineer

• Collaborate across teams to design, deliver and support scalable product features
• Make scalable design choices, while championing quality and simplicity
• Leverage AI tools such as Cursor, CoPilot to increase productivity and code quality
• Build appropriate monitoring, logging, debugging for the health of the system
• Mentor and learn from the developers within the engineering organisation.

Software Engineer, Backend

Support Engineer

• Advanced Troubleshooting and Technical Resolution: The primary responsibility of the Backline Support Team is to handle escalated cases that require high-level expertise, including advanced troubleshooting techniques and problem resolution.
• Cross-Domain Expertise: The team will maintain an in-depth understanding of all product areas, such as Driver Safety, Fleet Management, Equipment Monitoring, and Spend Management.
• Process Optimization: This team will streamline workflows between engineering, product, and technical support teams.
• Collaboration with Engineering: The backline support engineers will collaborate directly with engineering to provide solutions when internal teams lack technical expertise.

Backline Support Engineer

Executive Assistant

• Own complex calendar and time management
• Prepare, run, and follow through on key meetings
• Enable smooth cross-functional coordination
• Manage logistics, travel, and events
• Organize documentation and knowledge

Marketing

• Execute customer marketing campaigns that support adoption, retention, renewals, and expansion
• Manage customer communications across key moments in the lifecycle, partnering with Customer Success, Sales, Product, and Marketing
• Coordinate closely with internal teams to ensure customer advocacy assets are discoverable, up to date, and actively used
• Maintain campaign calendars, trackers, and workflows to ensure consistent execution
• Design how customers are activated across the business—spanning references, storytelling, events, campaigns, media interviews, and other go-to-market initiatives
• Identify and recruit customers for advocacy opportunities and strengthen long-term relationships with champions
• Evangelizing the value of customer advocacy internally; this includes articulating advocacy contributions to executive-level audiences
• Produce and manage customer testimonials, case studies, customer spotlights, and reference stories
• Build and maintain a centralized, well-organized repository of customer proof points for Sales and Marketing use
• Manage and grow Motive’s online customer community through consistent programming and engagement
• Execute community initiatives including discussions, recognition programs, and events created for just the community
• Monitor engagement and sentiment, surfacing insights and opportunities to internal teams
• Own day-to-day execution of Motive’s presence on review platforms such as G2, TrustRadius, Capterra, and Gartner Peer Insights
• Run review generation campaigns, including customer targeting, outreach, and follow-up
• Track review performance and trends, escalating insights, risks, or opportunities as needed
• Coordinate internally on responses and actions related to customer feedback
• Support execution of customer-facing events such as webinars, media interviews, and speaking opportunities
• Activate customer advocates for product launches, campaigns, and field marketing initiatives
• Build and maintain an advocate pipeline by consolidating signals from CS, Sales, NPS, product usage, events, and community activity
• Track and report on core metrics, including advocacy participation, community engagement, review momentum, and asset utilization
• Use data and customer insights to improve processes, messaging, and program effectiveness over time
• Manage day-to-day execution of customer marketing programs, including timelines, logistics, follow-ups, and asset delivery
• Coordinate customer outreach, scheduling, approvals, and consent for testimonials, case studies, and advocacy activities
• Maintain clean documentation, trackers, and systems to ensure advocacy efforts are organized, up-to-date, and easy to activate across teams
• Ensure customer-facing experiences—from outreach to delivery—are polished, timely, and positive

Customer Marketing Manager

• Participate in the entire software development life cycle including requirement analysis, design, development, testing, deployment, and maintenance
• Design and implement robust, scalable, and secure web applications
• Collaborate with cross-functional teams to deliver high-quality software solutions
• Troubleshoot and debug complex technical issues and provide timely resolutions
• Ensure compliance with coding standards, security policies, and performance guidelines
• Develop APIs using Java, spring boot, rest, JPA concepts
• Write JUnit tests
• Document application changes

Java Developer

• Lead and execute functional, integration, regression, and system testing for new and ongoing projects.
• Collaborate with cross-functional teams including Development, QA, UX, and Product Management to understand business and technical requirements and translate them into effective test strategies and test cases.
• Own the design, development, and maintenance of test plans, test cases, and automation scripts to ensure product quality, interoperability, compatibility, and performance.
• Communicate testing plans, execution status, risks, and findings clearly through written reports and verbal updates to stakeholders.
• Drive defect lifecycle management, including defect identification, tracking, reporting, and ensuring timely resolution.
• Support release readiness activities, including User Test Acceptance (UTA) coordination and production deployment support.
• Conduct customer demos or feedback sessions to understand user pain points, gather insights, and validate that solutions meet customer expectations.
• Identify gaps in testing processes and tools, and recommend and implement continuous improvement initiatives.

Senior QA, Test Automation Engineer

Solutions Engineer

• Collaborate with telecom carriers to integrate the product with existing IT systems, including entitlement servers, provisioning systems, and network infrastructure.
• Design flows required to configure Camel routes to efficiently route data between internal microservices and external carrier systems.
• Design custom microservices to handle entitlements, device synchronization, and provisioning logic for multi-SIM management.
• Utilize websheets to manage user entitlements and profiles ensuring a smooth customer experience for primary and secondary devices.
• Integrate FCM (Firebase Cloud Messaging) and APNS (Apple Push Notification Service) to manage real-time notifications for entitlement updates and device synchronization across platforms.
• Ensure the architecture supports seamless entitlements and transitions between carriers, devices, and operating systems.
• Work with security teams to implement SSL encryption, certificate management, and other security protocols to safeguard carrier and customer data.
• Lead the integration of telecom standards like TS.43 for multi-device entitlements and data synchronization.
• Oversee API integrations between carrier systems, entitlement servers, and mobile device ecosystems, ensuring smooth and secure communication.

Solution Architect

Data Engineer

• Build data pipelines based on product data, which will go into our product for Enterprise customers
• Architect and design data models in collaboration with data and product teams
• Communicate effectively across multiple teams and projects.
• Actively work on deploying Data Ops into Motive, driving the most robust data models using the latest tools in the market
• You will be working with airflow, aws, data observability tooling and table creation frameworks similar to dbt.

Sales Development Rep

• Learning the ropes of SDR success: Gain insights into key performance metrics, identify areas for improvement, and witness the impact of effective enablement strategies.
• Assisting with training initiatives: Observe and contribute to the creation and execution of training programs designed to equip SDRs with the necessary skills and knowledge.
• Collaborating with experts: Work alongside seasoned professionals from various teams (Instructional Design, Content, Marketing) to gain a holistic understanding of the enablement process.
• Witnessing the impact: Understand how effective enablement translates to measurable improvements in SDR performance.

Sales Development Intern

Customer Success Manager

• Manage day-to-day relationships for a portfolio of Installation Partners
• Serve as a trusted resource for partners across installs, processes, tools, and expectations
• Ensure partners stay current on products, hardware, SOPs, and installation standards
• Support onboarding of new partners and technicians
• Own and resolve partner-related escalations across installation, quality, scheduling, and payment
• Coordinate with cross-functional teams to drive timely resolution
• Communicate clearly with partners throughout the escalation lifecycle
• Identify recurring issues and surface trends to leadership
• Track partner performance metrics and operational KPIs
• Prepare insights and support delivery of Quarterly Business Reviews
• Follow up on action items and partner commitments
• Act as the voice of the partner internally and align expectations across teams
• Partner with Product, Hardware, Support, Scheduling, Finance, and Customer Success
• Contribute to process improvements and partner-facing resources