Motive

Events

• Plan and execute Motive’s presence at national and regional trade shows, conferences, and industry events, ensuring seamless logistics, strong brand representation, and high quality attendee experiences.
• Lead on site coordination, including booth setup, staffing support, vendor management, and real time problem solving to ensure flawless execution and positive engagement with prospects, customers, and partners.
• Work closely with Sales, Product Marketing, Demand Gen, Marketing Ops, and leadership to align event strategy with pipeline goals, campaign messaging, and revenue priorities.
• Develop clear briefs, timelines, and stakeholder communications to keep internal teams aligned before, during, and after each event.
• Build and refine repeatable trade show processes, documentation, and workflows that improve scalability, efficiency, and execution quality across Motive’s event portfolio.
• Measure and report on key event metrics including scans, meetings, influenced pipeline, and return on investment, using insights to continuously optimize event performance.
• Manage event budgets, vendor negotiations, booth logistics, shipments, swag, signage, and production to ensure delivery on time and within scope.

Events Marketing Manager

Video Editor

• Edit instructional, installation, walkthrough, and product videos for the Help Center, Marketing, and internal teams
• Assemble raw footage, screen recordings, voiceovers, and stock assets into polished, high-quality videos with motion graphics, annotations, and timestamps
• Perform color correction and grading (including Log/S-Log footage) and enhance audio with music, sound effects, and AI voiceovers
• Ensure all videos align with brand guidelines, accessibility standards, and content best practices
• Collaborate with Video Producers and stakeholders on scripts, storyboards, feedback, and revisions to maintain accuracy and quality
• Manage multiple projects and localization/versioning workflows (e.g., Spanish versions), maintaining organized files and structured production processes

Account Manager

• Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives.
• Develop and execute GTM strategies specifically designed for "Parent/Child" account models.
• Partner with Sales Ops and Finance to manage the unique billing and onboarding complexities inherent in network accounts.
• Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization.
• Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies.
• Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making.
• Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement.

Director, Networks Sales – Account Management

Operations

• Own and refine the incident management lifecycle and be the incident commander, running communication and triage, and post-incident analysis and follow-ups to drive continuous service improvement.
• Manage the central on-call solution and integrations used by over 100 teams from different monitoring and other platforms, leveraging automation and self-serve tools such as terraform.
• Analyze operational statistics (MTTR, incident frequency, service-level data) to identify trends and prioritize reliability initiatives and teams’ focus.
• Improve change management processes and automation to reduce both risk and friction.
• Collaborate with engineering teams across the organization to standardize operational practices and develop automated workflows.
• Leverage AI for incident analysis, alert/issue solutioning, and automation.

Cloud Ops Engineer

• Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives.
• Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization. Demonstrable success in building and scaling sales teams from early stages and guiding transformational growth.
• Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.
• Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making. Lead the team with a disciplined, data-driven approach to continually assess business performance and achieve quarterly sales targets.
• Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement. Act as a customer-facing escalation point for complex deals, using executive relationships to resolve challenges, align strategies, and ensure successful closures with exceptional customer experience.
• Create and refine scalable processes to enhance team efficiency and overall performance.

Director of CMRL Sales, Account Management

Customer Success Manager

• Crucial member of the Canadian GTM leadership team, helping guide and shape the future of the department and contributing to the future of the wider business
• Lead an organization of managers responsible for leading Customer Success Managers and Enterprise Account Managers who drive the widespread adoption, value confirmation and ultimately renewal and expansion of Motive technology across our Enterprise Customer base
• Ensure segment level playbooks, strategy and programs are in place to ensure our client’s goals are met while simultaneously carrying a team quota to reach our organization’s revenue goals
• Partner with the Engineering, Product, Enablement, Sales and Technical Support teams to ensure positive customer outcomes
• Identify opportunities for continuous improvement including evolving processes, playbooks, setting OKRs and guiding the broader customer journey
• Build and develop an efficient organization that maintains a high standard of excellence while providing exceptional support and success to customers
• Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of exceptional candidates, establishing rigorous interview standards, setting high expectations on performance and providing constructive feedback
• Be an expert at leading best practices in change management for both our team and clients while finding ways for CSMs to deeply understand our customer’s objectives and become strategic trusted advisors by determining how to define, drive and demonstrate client value (ROI)
• Align with Sales and Marketing on expansion opportunities including hand-offs and CSM roles in the sales cycle to drive a predictable upsell and expansion
• Mentor, assist with account planning, performance management, metric pacing, pipeline generation, and forecasting for all team members
• Maintain relationships with executives at our largest partners

Director of Customer Success

• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups.
• Build trusted partnerships by understanding client goals, priorities, and business structure.
• Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations.
• Monitor the performance of client sites across key automotive and digital KPIs.
• Deliver clear, actionable performance insights through regular client meetings.
• Align Motive’s solutions to client business objectives and performance goals.
• Drive expansion opportunities for Motive products and additional sites within dealership groups.
• Support client onboarding and ongoing adoption of Motive’s tools and workflows.
• Lead application training sessions with client teams and key stakeholders.
• Work closely with the Motive Product team to share client feedback and performance insights.

• Help tame the Run the Business beast by removing unnecessary work and automating whenever possible
• Create ad-hoc reporting and work on weekly/monthly/quarterly business reviews.
• Own and run projects from end to end that support sales and/or operations initiatives.
• Develop and manage dashboards, reports, and analytical tools to provide insights to senior leadership (both in sales as well as operations)
• Troubleshoot issues and manage pilot programs and other initiatives.
• Partner with our globally distributed team, including our offshore sales team to drive and increase revenue

Senior Manager, Business Strategy – Operations

• Build the Ecosystem: Identify, recruit, and onboard high-value Public Sector resellers, distributors (e.g., Carahsoft, immixGroup), and small business partners (SDVOSB, WOSB) to broaden our reach.
• Drive Revenue: Actively manage partner relationships to drive pipeline generation. You won't just sign partners; you will ensure they are trained, motivated, and selling.
• Market Mapping: Analyze the government landscape to identify which agencies and departments have the highest need for our Fleet Safety solutions.
• Own the Vehicles: Lead the strategy and execution for acquiring and maintaining critical contract vehicles, including GSA Schedules, NASPO ValuePoint, Sourcewell, OMNIA Partners, and TIPS.
• RFP Leadership: Coordinate the partner-facing response to government RFPs and RFIs. You will partner with internal teams on how to position our products within the rigid requirements of public sector bids.
• Compliance & Operations: Maintain strict compliance with all government contracting regulations (FAR/DFAR) and ensure our price lists and product catalogs are up-to-date across all vehicles.
• Bridge the Gap: Serve as the internal subject matter expert (SME) for the Direct Sales team. Teach them how to use our partners and contract vehicles to close deals faster and without friction.
• Cross-Functional Alignment: Work closely with Legal, Marketing, Product, and Finance to ensure our government offerings are scalable and compliant.
• Performance Tracking: Monitor partner performance and contract utilization, reporting KPIs and ROI back to the Director of GTM Partnerships.

Public Sector Partner Manager

Account Executive

• Prospect and win new Enterprise business
• Harness key Executive relationships to ensure RFP wins
• Partner with account team and leverage customer analytics
• Resolve problems and implement best available solutions
• Work with technical resources to display integrations
• Effectively plan to meet and exceed business goals
• Develop a deep understanding of technology platform

Account Executive – Enterprise, Northeast

Learning and Development

• Design and develop training content (eLearning, ILT, VILT, and blended) for Motive product launches and internal programs, from initial concept through final delivery.
• Own the end‑to‑end course creation process: intake requirements, analyze audience needs, define learning objectives, storyboard, build, review, and iterate.
• Partner with subject matter experts (SMEs) across Product, Engineering, Support, and Implementation to translate technical workflows and features into learner‑friendly experiences.
• Build interactive e‑learning modules using tools such as Articulate Storyline / Rise, Adobe Captivate, and related authoring tools.
• Configure, upload, and manage content in our LMS, ensuring courses are correctly structured, tested, and assigned to the right audiences.
• Create supporting learning assets, including slides, facilitator guides, job aids, knowledge checks, and assessments that reinforce performance on the job.
• Continuously improve existing courses and NHO content based on product changes, feedback, and performance data.
• Manage multiple projects simultaneously, keeping stakeholders informed on timelines, risks, and dependencies while meeting agreed deadlines.
• Maintain quality and consistency in instructional approach, visual design, and tone by contributing to and following team standards, templates, and best practices.
• Collaborate closely with other Instructional Designers and trainers to share patterns, review each other’s work, and contribute to a strong learning culture.

Instructional Designer

Marketing

• Develop and implement targeted marketing programs aligned to Public Sector pipeline and revenue goals, including field events, government summits, webinars, associations, and partner initiatives.
• Serve as the primary marketing point of contact for the Public Sector Sales team, ensuring tight alignment on priorities, messaging, and execution.
• Plan and run multi-channel marketing programs including email, digital, social, thought leadership, and in-market events.
• Draft and localize content for Public Sector audiences, including web pages, email campaigns, one-pagers, presentations, social content, and thought leadership.
• Partner with Product Marketing to ensure messaging aligns with Public Sector needs, regulations, and value propositions.
• Bring voice-of-customer insights back into the business to help shape positioning, product adoption, and future campaigns.
• Manage Public Sector events, including owned activations, industry conferences, executive programs, and local government events.
• Support partner co-marketing activities with integrators, resellers, associations, and solution partners serving government agencies.
• Oversee pre-event planning, on-site execution, and post-event follow-up to maximize engagement and pipeline outcomes.
• Travel as needed to attend events, support field activities, and collaborate with Sales.
• Track and report on marketing program performance, including pipeline influence, lead quality, event ROI, and segment-level insights.
• Identify what’s working and where to scale—continually optimizing for higher impact and stronger pipeline creation.
• Collaborate with Sales, Demand Gen, and Marketing Ops to ensure data accuracy and follow-through on lead management.

Marketing Manager, Public Sector

General Counsel

• Lead compliance with SEC and NYSE rules and requirements, including preparation of all SEC reports (10-K, 10-Q, 8-K, DEF-14A and S-8), annual meeting materials, Section 16 filings and other public disclosures.
• Advise on and manage corporate governance matters, including preparing and reviewing Board, Board committee and annual stockholder meeting materials and drafting resolutions and minutes in connection therewith.
• Support IR, including review of press releases, investor presentations / outreach, the quarterly earnings process and ensure Regulation FD compliance for all corporate communications.
• Oversee the Company’s global equity programs, including administration of insider trading policies, 10b5-1 plans, blackout periods and employee education.
• Assist with global subsidiary governance, entity management, and expansion, including maintaining corporate records, ensuring regulatory compliance, and streamlining governance processes.
• Support a broad range of corporate transactions, including capital market transactions, debt financings, investments and M&A.
• Support treasury and tax-related matters, including stock repurchase plans, tax structuring, and intercompany arrangements.
• Draft clear and concise agreements, policies and procedures, as necessary.
• Assist with the successful completion of major programs and projects, as applicable.
• Collaborate with internal stakeholders across the Company.
• Supervise other members of the Legal team, including stock administrator, employment counsel and local counsel.
• Drive continuous improvements, scalability and operational excellence in corporate legal processes and execution.

Associate General Counsel, SEC

Financial Planning and Analysis

• Consult with internal cross functional partners to process deals
• Work with external lending partners to provide the necessary information & documentation
• Develop the necessary documents per deal to ensure order management & lending partners have the requisite materials they need to process the deal
• Track, monitor, troubleshoot, and report on deals as they make their way through our deal pipeline
• Communicate internally & externally on strategy, process explanation, and financial information relevant to the deal
• Provide consultative opinions to GTM leadership on how to best position VF deals.
• Perform deal pricing analyses in Excel.

Senior Finance Operations Analyst

Product Operations

• Design and continuously improve the core processes, operating rhythms, and standards that power Motive’s product organization.
• Define and evolve how we plan, build, launch, and review products at scale.
• Develop and maintain a deep, hands-on understanding of Motive’s product suite and the workflows of our PMs.
• Build and maintain the tooling, trackers, and workflows that enable consistent product execution.
• Translate leadership strategy into clear execution models, including planning cycles, MBRs, and product updates.
• Establish and uphold quality standards for product artifacts, documentation, and team rituals.
• Define and operationalize how Product Ops partners with key stakeholders, reducing duplication of work.
• Own the foundations of internal product communication, ensuring Sales and Support understand what’s launching.
• Lead change management for new processes and systems, ensuring teams adopt changes smoothly.
• Strategically manage and evolve the Product Operations tool stack to support efficient workflows.
• Lead and develop a team of Product Operations managers.