Moen

Account Executive

• Maximize revenue and ensure customer satisfaction throughout retail locations
• Train, coach, and drive sales revenue across various departments
• Manage account relationships and provide product line support
• Develop a strategic approach to calling on accounts
• Execute effective sales training programs
• Build relationships with store associates and management
• Drive Pro Business and Retail In-Home Sales Consultant revenue
• Manage a travel and expense budget

Retail Sales Representative

• Engage inbound prospects via phone, chat, email, and scheduled follow-ups
• Conduct structured, needs-based discovery to understand customer water quality concerns
• Educate customers on Springwell products and solutions in a clear, consultative manner
• Recommend system configurations aligned to customer needs, budget, and installation requirements
• Progress assigned opportunities through defined sales stages toward close
• Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity
• Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives
• Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility

Inside Sales Representative – Water Quality

• Engage inbound prospects via phone, chat, email, and scheduled follow-ups.
• Conduct structured, needs-based discovery to understand customer water quality concerns.
• Educate customers on Springwell products and solutions in a clear, consultative manner.
• Recommend system configurations aligned to customer needs, budget, and installation requirements.
• Progress assigned opportunities through defined sales stages toward close.
• Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity.
• Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives.
• Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility.

Inside Sales Representative

Sales Engineer

• Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers
• Translate technical product features into business value and ensure alignment with end-user safety workflows
• Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution
• Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions
• Gather customer feedback and influence product roadmap by identifying new features and solution improvements
• Document customer engagement activity in the CRM system and maintain a pipeline of opportunities
• Support RFPs, technical documentation, and marketing content to accelerate the sales process
• Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth
• Represent Master Lock at trade shows, conferences, and industry events

SaaS Sales Engineer

Account Manager

• Leads and manages all facets of customer relationships and account strategy across a portfolio of commercial and security hardware accounts.
• Drives the execution of integrated programs that align field marketing initiatives with sales objectives to maximize the impact of company products within commercial distribution channels.
• Responsible for achieving sales targets and expanding market share through strategic engagement with aligned commercial distributors in the assigned territory.
• Develops and executes plans to deepen penetration into key distribution channels, grow strategic customer relationships, and activate high-impact field promotions.
• Owns accountability for delivering both revenue and profitability goals across all accounts headquartered within the region, ensuring sustainable growth and long-term customer value.

National Account Manager

• Manage key partnerships for Master Lock, Yale, and Sentry Safe® products through online sales channels in the U.S. and Canada
• Provide data, analytics, and actionable insights to cross-functional teams
• Identify trends and formulate action plans for growing product categories
• Analyze assortment productivity and sales performance to support decisions

Associate National Account Manager

Solutions Engineer

• Establish strategic partnerships with C-suite stakeholders to align Master Lock’s solutions with enterprise-level safety and security objectives
• Expand solution adoption and maximize customer value through ongoing engagement and optimization
• Identify and engage Global 2000 organizations to co-develop scalable safety and security strategies
• Conduct discovery with prospective clients to uncover operational challenges and recommend tailored solutions
• Guide clients through the evaluation and adoption of SaaS-based safety solutions such as cLOTO
• Serve as a trusted advisor and subject matter expert on Master Lock’s integrated safety and security solutions
• Consult with clients to architect comprehensive solutions leveraging Master Lock’s full portfolio
• Collaborate with clients to design solution roadmaps and align on value-based outcomes
• Support internal teams by providing strategic insights and solution frameworks for enterprise opportunities
• Demonstrate expertise in consultative engagement methodologies and solution lifecycle management
• Facilitate strategic discussions with senior leadership to align solutions with business goals
• Maintain detailed records of client engagements, solution designs, and implementation milestones in CRM
• Collaborate cross-functionally to ensure client needs are translated into effective solutions and support

Customer Solutions Manager

• Drive sales of Master Lock products, software, and services across all commercial channels in your territory.
• Identify and engage end-user customers, conducting on-site visits to promote safety and security solutions and generate demand.
• Maintain strong distributor relationships through joint sales calls and regular business planning.
• Conduct training sessions and product presentations for distributor sales teams, end users, and internal stakeholders.
• Monitor local market trends, competitor activity, and industry developments—reporting actionable insights to sales leadership.
• Use CRM tools to document sales activity, manage pipelines, and forecast opportunities.
• Support national and regional trade shows, conventions, and customer events.
• Manage and adhere to your territory’s operating budget, including T&E and administrative expenses.
• Collaborate with internal teams to implement go-to-market strategies and customer programs.

Territory Manager

Artificial Intelligence

• Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants.
• Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance.
• Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards.
• Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping.
• Test and evaluate how knowledge performs in AI environments and iterate based on findings.
• Document optimization strategies, formatting guidelines, and AI-readiness standards.
• Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created.
• Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment.

Knowledge Optimization Specialist – AI

Business Development Rep

• Develop and implement a single-family market strategy that addresses builders, contractors, developers, channel partners, and architects in the region.
• Achieve annual targets and deliver results aligned with regional business plans.
• Retain and grow share with large regional builders.
• Support the Strategic Account Manager at divisional level with top 50 national home builders in the region; potentially manage accounts concentrated in one region.
• Drive strategic relationships and joint planning with single-family channel partner teams to ensure alignment on growth and retention.
• Mentor Territory Managers and Regional Managers on business development competencies.
• Align with Territory Managers to set annual targets and achieve conversion goals.
• Develop programs to ensure full utilization of the Fortune Brands Outdoors product portfolio across all brands.
• Identify and help implement technology and process improvements to enhance effectiveness and efficiency of single-family strategies.
• Manage assigned budgets within approved guidelines to maintain and grow business.
• Monitor and communicate market trends, competitive practices, and product performance to stakeholders.
• Coordinate organizational resources to maximize opportunities with strategic customers.

Business Development Manager

Operations

• Manage a growing national network of third-party contractors who perform in-home smart water device installations ensuring they meet performance, quality, and customer service standards
• Ensure seamless and consistent installation operations with strong standards for speed, quality, and homeowner experience
• Expand and onboard new installation partners to improve geographic coverage, reduce costs, and elevate quality
• Create and maintain standardized procedures, training, and communications for plumbers and contractors to support efficient operations
• Guide and manage continuous improvement initiatives focused on improving installation success rates and reducing time-to-install
• Serve as a cross-functional liaison to resolve installer or customer issues promptly and efficiently
• Collaborate with sales, marketing, product, and customer experience teams to position installation as a key differentiator in the marketplace
• Manage a team of two associates to support installation operations and growth

Senior Manager, Installation Operations

• Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants
• Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance
• Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards
• Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping
• Test and evaluate how knowledge performs in AI environments and iterate based on findings
• Document optimization strategies, formatting guidelines, and AI-readiness standards
• Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created
• Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment