Memorial Hermann Health System

Recruitment

• Perform patient care activities, including identifying and responding to abnormal findings and escalating changes in the patient’s condition to the nurse
• Provide assistance with activities of daily living, including elimination, hygiene, comfort, safety, nutrition, mobility, bathing, and toileting
• Provide direct patient care for assigned patients under the direct supervision of a licensed nurse
• Measure vital signs and visually monitor patients’ conditions
• Accurately document patient information and report unusual changes or findings to the nurse
• Assist in maintaining a safe and clean working environment
• Follow safety rules, Memorial Hermann policies, procedures, and standards
• Ensure safe care for patients, staff, and visitors while managing time, supplies, productivity, and service quality
• Complete mandatory/continuing education and skills competency requirements
• Support department-based goals and contribute to organizational success
• Create compassionate and personalized experiences for patients and the workforce
• Obtain and prepare laboratory specimens as prescribed within the scope of the role
• Help orient new employees as appropriate
• Perform other duties as assigned

PCT, Nightshift, West Region

General

• Collaborate with physicians and the healthcare team to deliver patient care using the nursing process
• Provide professional nursing care, including nursing assessments, examinations and treatments, patient education, and medical record maintenance
• Deliver safe and appropriate care according to nursing skills inventory and patient age and needs
• Coordinate nursing care planning with an interdisciplinary team and make appropriate clinical decisions
• Collaborate with, direct, and delegate to the healthcare team to achieve positive patient outcomes
• Coordinate treatment plans and develop/implement discharge or transfer plans
• Participate in interdisciplinary program evaluation, process improvement, and assessment of client-centered outcomes
• Address diverse patient needs throughout the continuum of care and optimize the patient experience
• Ensure safety for patients, staff, and visitors while following Memorial Hermann policies, procedures, and standards
• Promote professional growth through continuing education and competency requirements; potentially serve as a preceptor, mentor, and resource
• Model compassionate, personalized, safe, and efficient service standards
• Perform other duties as assigned

Emergency Room RN – Full-Time, Nights

Insurance

• Schedule patient appointments and enter required information accurately and timely in the computer system
• Obtain demographic, insurance, and financial information from patients or guarantors
• Explain required forms and obtain necessary signatures
• Ensure medical necessity compliance by obtaining data, reviewing the Compliance System, communicating information, and obtaining signatures
• Collect patient liability, establish payment arrangements, discuss payment options, and screen for eligibility
• Verify insurance eligibility and benefits and complete notifications and authorizations within required timeframes
• Post payments and generate appropriate patient receipts
• Monitor, review, and resolve patient account issues on assigned reports
• Communicate professionally with physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, patients, and families
• Complete thorough and accurate documentation
• Adhere to Memorial Hermann policies, procedures, safety standards, budgetary specifications, time management, supply management, productivity, and quality-of-service requirements
• Support department-based goals and serve as a preceptor, mentor, and resource to less experienced staff
• Create compassionate and personalized experiences for patients and colleagues
• Perform other duties as assigned

Patient Access Representative II – Insurance Verification

Health Coordinator

• Direct the daily operations of the Health Information Management department
• Maintain statistics and productivity measures and standards
• Update policies and procedures and assist with developing new policies for regulatory requirements
• Coordinate daily activities, oversee HIM staff development, assign duties and adjust workloads
• Respond to workflow questions and reassign tasks as needed
• Assist with vacation and holiday scheduling and maintain adequate coverage
• Conduct new employee and on-the-job training
• Educate staff on correct procedure guidelines
• Oversee workflow and provide daily status reports to the manager when backlogs develop
• Develop and coordinate HIM compliance education and training for documentation and coding
• Oversee abstracting and auditing functions and handle internal and external medical-record audits
• Validate and quality-review scanned records and maintain legal medical-record integrity
• Assess and develop workflows to maintain efficiency
• Investigate and resolve complex clerical, office and chart-locator problems
• Identify scanning-error trends and communicate findings to management
• Review medical records and deficiencies for compliance with completion rules and regulations
• Audit electronic and manual entries and resolve discrepancies
• Maintain complex filing systems, retrieve and locate records, file or scan information, identify duplicate records and purge old records
• Determine document content and data to retain in physical and electronic legal medical records
• Monitor medical-record entries for legibility, completeness and signatures
• Maintain knowledge of coding principles, government regulations, protocols and payer requirements for coding and billing
• Review scanned documents for accuracy, legibility and identification
• Provide customer-service-related duties
• Communicate with physicians and staff to clarify diagnoses or obtain additional information
• Ensure safe care and adherence to Memorial Hermann policies, procedures and service standards
• Support department goals and serve as a preceptor, mentor and resource
• Perform other duties as assigned

Health Information Management Coordinator

Referral Coordinator

• Support physicians and interdisciplinary teams in facilitating patient transitions from hospital to home with home health services
• Provide timely and accurate information to physicians, Case Managers, patients, families and payors
• Collaborate with physicians, nursing staff, multidisciplinary care teams, patients, families and Home Health companies
• Identify and resolve discharge delays and obstacles involving ordered durable medical equipment
• Facilitate patient care, monitor progress to discharge and intervene as necessary
• Communicate and document plan-of-care elements to ensure continuity of care
• Document Home Health durable medical equipment information in medical records
• Collect and inform patients and families of co-pays and process monies collected
• Demonstrate proper use of durable medical equipment and coordinate delivery to patients’ homes
• Maintain appropriate stock in the consignment closet
• Adhere to Memorial Hermann policies, procedures, standards, budgetary specifications, safety, time management, supply management, productivity and quality-of-service requirements
• Meet mandatory/continuing education and skills competency requirements
• Support department goals and serve as preceptor, mentor and resource to less experienced staff
• Provide compassionate, personalized, safe and efficient experiences to patients and colleagues
• Perform other duties as assigned

Referral Coordinator – Hepatology

Analyst

• Partner with HR, Finance, Technology, and business leaders to understand workforce challenges and translate them into data and reporting needs
• Lead complex workforce analyses using statistical models and advanced analytics to assess HR metrics, forecast trends, and support strategic decision-making
• Own workforce reporting and analytics solutions end-to-end, from consultation and scoping through requirements definition, build, validation, and delivery
• Transform data findings into clear, compelling narratives that drive strategic decision-making
• Ensure data integrity by leading quality efforts, verifying analysis, and maintaining high standards of precision
• Identify opportunities to enhance data systems and reporting capabilities with Technology and other stakeholders
• Mentor and provide technical guidance to analysts
• Stay current on industry trends and best practices in workforce analytics and data science
• Ensure safe care to patients, staff, and visitors while adhering to Memorial Hermann policies, procedures, standards, budget, productivity, and quality requirements
• Support professional growth, mandatory/continuing education, skills competency, department goals, and less experienced staff
• Model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences
• Perform other duties as assigned

Senior Analyst, Workforce Analytics

Medical writer

• Conduct concurrent reviews of inpatient medical records
• Identify opportunities to improve physician documentation quality
• Facilitate clinical documentation modifications through face-to-face and electronic interaction with physicians and healthcare team members
• Support complete, accurate, and timely coding through complete medical records
• Communicate with physicians, case managers, coders, and healthcare team members regarding inpatient clinical treatment, decisions, and diagnoses
• Use the hospital’s designated clinical documentation system to identify physician and hospital outcome opportunities
• Provide or coordinate education for internal customers on compliance, coding, and clinical documentation issues
• Consult with coders when additional information or documentation is needed to assign the correct DRG
• Evaluate medical staff and healthcare team documentation daily
• Gather and analyze information related to documentation findings and outcomes
• Develop physician education strategies and address negative documentation trends
• Identify patterns, trends, variances, and process improvement opportunities
• Research literature and incorporate CMS rules and regulations into daily practice
• Assist in developing and reporting performance measures
• Prepare physician-specific data and information
• Conference with physicians about outcome information, documentation clarity, completeness, and DRG designation
• Coach physicians to improve documentation reflecting intensity of services and severity of illness
• Document conferences and results
• Attend hospital service line meetings and educate physicians on improvement opportunities
• Assist with special projects and other assigned duties
• Maintain competency in customer service, job skills, resource management, teamwork, and innovation
• Ensure safe care and compliance with Memorial Hermann policies, procedures, standards, time management, supply management, productivity, and quality requirements
• Meet mandatory education and skills competency requirements
• Support department goals and serve as a preceptor, mentor, and resource to less experienced staff
• Model Memorial Hermann service standards and create compassionate, personalized experiences

Clinical Documentation Specialist

Patient Care

• Provide direct patient care for assigned patients under the direct supervision of a licensed nurse
• Monitor vital signs and visually monitor patients’ conditions
• Provide hygiene, toileting, mobility, nutrition, bathing, and other activities-of-daily-living support
• Document patient information accurately and timely
• Report unusual changes or findings to the nurse
• Maintain a safe and clean working environment
• Obtain and prepare laboratory specimens as prescribed within the scope of the role
• Help orient new employees as appropriate
• Ensure safe care for patients, staff, and visitors while adhering to Memorial Hermann policies and standards
• Manage time, supplies, productivity, and service quality within budgetary specifications
• Support department-based goals and organizational success
• Create compassionate and personalized experiences for patients and the workforce
• Perform other duties as assigned

Patient Care Tech

Medical Billing and Coding

• Review outpatient medical record documentation to identify diagnoses and procedures requiring code assignment
• Accurately assign ICD-10-CM, modifiers, and HCPCS codes for reimbursement, research, and regulatory compliance
• Review records for diagnosis and procedure specificity and appropriate reimbursement
• Query physicians when documentation is inadequate, ambiguous, unclear, or coding assignments are not straightforward
• Monitor coding and reimbursement reporting guidelines and escalate concerns to the manager
• Maintain 92%–95% ICD-10-CM and/or HCPCS coding accuracy while meeting productivity standards and minimizing abstracting errors
• Mentor and train newly hired Coders and provide ongoing Coding staff training
• Assist the Coding Manager with special coding assignments and unbilled issue resolution
• Serve as a resource for coding-related questions
• Follow AHIMA Standards of Ethical Coding and official coding guidelines
• Ensure safe care and comply with Memorial Hermann policies, procedures, and standards
• Support department goals and serve as a preceptor, mentor, and resource to less experienced staff
• Model Memorial Hermann service standards and provide safe, caring, personalized, and efficient experiences
• Perform other duties as assigned

Lead Certified Outpatient Hospital/Facility Coding Specialist

• Review medical record documentation to identify pertinent diagnoses and procedures requiring code assignment for outpatient records
• Accurately code diagnoses and procedures using ICD-10-CM coding conventions for reimbursement, research, and federal regulatory compliance
• Review records to assure diagnosis and procedure specificity and appropriate reimbursement for hospital and professional charges
• Query physicians when code assignments are not straightforward or documentation is inadequate, ambiguous, or unclear
• Keep abreast of coding and reimbursement reporting guidelines and bring concerns to the manager
• Assign ICD-10-CM, modifiers, and HCPCS codes to outpatient records
• Maintain 95% or greater ICD-10-CM and/or HCPCS coding accuracy and meet productivity standards while minimizing abstracting errors
• Abide by AHIMA Standards of Ethical Coding and official coding guidelines
• Ensure safe care and adhere to Memorial Hermann policies, procedures, standards, budgetary specifications, and quality expectations
• Support department goals and serve as a preceptor, mentor, and resource to less experienced staff
• Create compassionate and personalized experiences for patients and colleagues
• Perform other duties as assigned

Certified Outpatient Hospital/Facility Coding Specialist

Bilingual

• Perform advanced direct and indirect patient care under physician direction
• Assist with planning and implementing direct patient care
• Document care in patient medical records according to practice policies and procedures
• Collect and document patient/family biophysical, psychosocial, developmental, cultural, medication, allergy, and environmental data
• Record vital signs, height/weight, and chief complaint accurately and promptly
• Prepare patients for examinations and assist providers with treatments and procedures
• Perform treatments and procedures within the medical assistant scope
• Call in prescriptions
• Take patient phone calls, offer advice, triage appointments, and stock rooms
• Maintain communication with physicians and healthcare team members
• Administer medications using the five rights
• Process and coordinate referrals and outside-test orders; report results as directed
• Collect specimens
• Ensure safe care and adhere to Memorial Hermann policies, procedures, standards, time, supply, productivity, and service-quality requirements
• Support department goals and serve as a preceptor, mentor, and resource to less experienced staff
• Travel between the Hogg and Burbank Clinic on alternate days

Bilingual Medical Assistant

Business Analyst

• Support operational and strategic analytics projects through cross-functional collaboration
• Lead domain-specific projects and manage cross-functional initiatives
• Develop project methodologies and ensure project success
• Transform complex healthcare data into actionable insights for operational and strategic decision-making
• Manage recurring and ad hoc reporting requests
• Develop dashboards and data visualizations
• Partner with stakeholders to deliver accurate analytics for business initiatives and presentations
• Analyze domain workflows for operational bottlenecks
• Translate business needs into functional and non-functional requirements
• Own business analysis for analytics use cases
• Lead improvement initiatives and domain analytics information system testing
• Collaborate with teams to drive value
• Ensure alignment with healthcare regulations and data governance standards
• Design complex reports for strategic decision support
• Identify process optimization and cost-reduction opportunities
• Translate business requirements into analytical deliverables
• Implement data validation processes and quality controls
• Collaborate with BI teams to develop domain reporting solutions
• Contribute to the analytics community and knowledge sharing
• Mentor junior analysts and develop team capabilities
• Partner with domain leadership on performance improvement initiatives
• Ensure compliance with Memorial Hermann policies, procedures, safety standards, and budgetary specifications
• Support department goals and serve as a resource to less experienced staff

Senior Healthcare Business Analyst

Nurse

• 12 month transition-to-practice program
• Support new nurses to a competent level of practice
• Grow and develop nursing skills in a supportive setting
• Develop in leadership, quality outcomes, and professional role

New Grad RN – Nurse Residency Program

Therapist

• Position responsible for recommending and administering basic and advanced therapeutic and diagnostic procedures
• Functions as a resource to RCP I and RCP II’s
• Participates and leads advanced patient education
• Actively involved in departmental operations
• Performs respiratory care procedures: administer medical gases, medication, and aerosols for therapeutic and diagnostic purposes and provide patient education
• Follows written orders from physicians in administering drugs
• Performs patient assessment and basic interpretation of arterial blood gases, pulmonary function testing and chest x-rays
• Provides expert respiratory advice and recommendations to physicians and other staff
• Communicates effectively with professional colleagues
• Manages time effectively
• Documents appropriately in the medical records

Respiratory Therapist

• Scheduling patient appointments and entering required information in the computer system accurately
• Obtaining demographic, insurance and financial information from patient or guarantor
• Ensuring medical necessity compliance by obtaining necessary data
• Protecting the financial integrity of the facility by collecting patient liability
• Verifying insurance eligibility and benefits
• Posting payments in the computer system
• Monitoring and resolving patient account issues
• Communicating effectively with all Patient Access customers