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Patient Access Representative II – Insurance Verification
Memorial Hermann Health SystemPatient Access Representative responsible for scheduling appointments and verifying insurance eligibility at Memorial Hermann. This role ensures compliance and handles financial integrity of patient accounts.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient appointment scheduling, insurance verification, and financial information management while ensuring compliance with medical necessity standards. Strong communication skills facilitate effective interactions with patients and healthcare staff.
Highest-signal resume keywords
Patient Appointment SchedulingInsurance VerificationMedical Necessity ComplianceFinancial Information ManagementCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryInsurance Eligibility VerificationPayment PostingMulti-taskingTyping Skills
Soft Skills
Effective CommunicationProblem Solving
Tools & Technologies
Computer System
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient AccessHealthcareHospital Setting
About the role
Key responsibilities & impact- Scheduling patient appointments and entering required information in the computer system accurately
- Obtaining demographic, insurance and financial information from patient or guarantor
- Ensuring medical necessity compliance by obtaining necessary data
- Protecting the financial integrity of the facility by collecting patient liability
- Verifying insurance eligibility and benefits
- Posting payments in the computer system
- Monitoring and resolving patient account issues
- Communicating effectively with all Patient Access customers
Requirements
What you’ll need- High School Diploma or GED preferred
- Two (2) years of experience in a hospital or customer service setting
- Ability to multi-task
- Proficient typing/keyboarding skills
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities