Manulife

Full-stack Engineer

• Lead end-to-end program management, ensuring delivery within scope, budget, and timeline.
• Design, develop, test, and integrate new software features using modern full stack technologies.
• Apply creative problem-solving to bring software designs to life and mitigate technical risks through investigative spikes.
• Promote and apply scaled agile frameworks (SAFe), maintaining team velocity and supervising efficiency metrics.
• Collaborate with Product Owners to align product vision with technical capacity and provide accurate estimates.
• Maintain user documentation covering deployment, maintenance, support, and compliance.
• Manage technical assets, ensuring software currency, health, and alignment with strategic goals and compliance standards.
• Lead all aspects of program status to interested parties, incorporating feedback and managing change impacts.
• Redesign process flows with partner teams to improve operational efficiency.
• Integrate emerging technology and policy trends to set strategy and plans.
• Support production releases and provide ongoing technical support.

Technical Lead – Engineering

Operations

• Prepare and review daily cash reconciliations, ensuring receipts, disbursements, taxes, and lockbox accounts are all reconciled and in balance by the close of business
• Identify out of balances and take proactive steps to resolve all breaks daily
• Monitor and manage incoming/outgoing money for payrolls, manual trades, ACH activity, and check deposits
• Research and own the resolution of trading issues and reconciliation breaks to ensure aging remains within SLA’s
• Successfully monitor and follow up on escalated items, seeing problems through to resolution and closure
• Support check deposit process by receiving and depositing checks
• Process tax corrections and support annual production of tax forms for participants/plans
• Initiate and approve customer wires and book transfers; transmit and void files to the bank
• Assist in monthly and quarterly aged item reporting
• Collaborate with and support other members of the Reconciliation unit in completing daily functions
• Ensure all procedure documentation is accurately reviewed and maintained.
• Ensure controls are being followed and steps taken to mitigate risk
• Contribute ideas for process optimization to improve efficiency and effectiveness
• Work with internal teams for requirements, design, implementation and documentation
• Monitor email inbox and respond to inquiries providing timely and accurate information

Trust Operations Associate

Financial Planning and Analysis

• Execute NAV oversight for alternative investment funds and ensure accuracy of portfolio accounting records.
• Oversee valuation, NAV allocations, and transfer agency processes.
• Reconcile administrator’s book of record to internal systems and resolve discrepancies promptly.
• Prepare, review and manage capital call and distribution notices; respond to investor inquiries.
• Coordinate monthly and quarterly investor reporting packages, ensuring quality control and compliance with internal standards.
• Prepare or review annual financial statements and disclosures under IFRS and US GAAP.
• Maintain GP books and records in accordance with governing documents.
• Support cash management and forecasting to meet capital, operating, and distribution requirements.
• Identify opportunities to streamline processes and enhance operational efficiency.
• Act as a liaison between internal finance teams, front office, and external administrators.

Technical Lead – Engineering

Trust Operations Associate

Financial Analyst, Alternative Investment Operations