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Manulife

Senior Technical Product Owner, Technology Platforms

Manulife

Senior Technical Product Owner shaping digital banking platforms in Canada. Leading cross-functional teams and managing platform roadmaps to ensure customer satisfaction and compliance.

Posted 5/1/2026full-timeWaterloo • 🇨🇦 CanadaSenior💰 CA$113,000 - CA$163,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own and manage a multi-quarter platform roadmap and backlog aligned to business outcomes and technology strategy.
  • Partner with business and technology stakeholders to understand needs and translate them into epics, features, and user stories.
  • Act as a strong voice of the customer, driving value-based prioritization and active backlog management.
  • Collaborate with engineering leaders, architects, SRE, and risk and regulatory partners to align priorities and manage dependencies.
  • Define clear functional and non-functional requirements, including measurable success criteria such as reliability, resiliency, performance, cost-to-serve, and reduction in operational toil.
  • Provide technical leadership to delivery teams by clarifying requirements, addressing dependencies, and removing delivery blockers.
  • Support vendor evaluation and partnerships, ensuring external deliveries meet agreed quality, integration, and security standards.
  • Continuously identify improvement opportunities through data, workflow, and market analysis.

Requirements

What you’ll need
  • 5 or more years of experience in a Technical Product Owner, Platform Owner, or Technical Program Manager role
  • Experience owning and prioritizing platform backlogs and roadmaps in Agile or SAFe environments
  • Demonstrated ability to translate non-functional requirements into actionable work with measurable outcomes
  • Strong collaboration skills with engineers and architects to shape technical solutions and delivery plans
  • Strong analytical, problem-solving, and documentation skills
  • Experience using product and delivery tools such as Jira and Confluence (or equivalent)

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension)
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays
  • Paid vacation
  • Personal days
  • Sick days
  • Full range of statutory leaves of absence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
AgileSAFebacklog managementroadmap managementrequirements definitiondata analysisworkflow analysismeasurable outcomestechnical leadershipvendor evaluation
Soft Skills
collaborationproblem-solvinganalytical skillsdocumentationcustomer advocacyprioritizationcommunicationstakeholder managementdependency managementimprovement identification