Compliance Specialist – Professional Development

Manulife

Compliance Specialist supporting professional development and compliance training at Manulife. Ensuring learning programs are effective and aligned with regulatory expectations.

Posted 5/1/2026full-timeQuezon City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Design, implement, and support learning programs and initiatives addressing professional development needs
Curate and maintain online learning content aligned with the global learning strategy
Facilitate discussions or sessions in Compliance New Hire Training and related programs
Conduct learning needs analyses to inform program design and enhancements
Monitor, measure, and evaluate the effectiveness of professional development initiatives
Maintain and update the Professional Development dashboard for management reporting
Manage training schedules and program timelines to ensure alignment with business and learner needs
Track and record learning participation using designated learning systems and tools (e.g., Pursuit, Compass)
Maintain and enhance the Compliance Training Audit Readiness Framework, including governance artifacts, policies, standards, procedures, and evidence repositories
Support regulatory examinations, internal audits, and assurance reviews by coordinating documentation, data extracts, and standardized responses
Perform periodic training governance and readiness health checks (e.g., documentation completeness, version control, approval tracking) aligned with global standards
Track, document, and follow up on remediation actions arising from audits, reviews, and validations
Produce accurate and timely compliance training reports for senior management, oversight forums, and stakeholders
Perform trend, exception, and issue analysis related to training completion, overdue items, and recurring issues
Ensure consistency, traceability, and alignment across data sources, reports, and governance artifacts
Support quarterly and annual validation activities, including documentation reviews, exception log management, and evidence testing
Maintain standardized templates, control inventories, trackers, and reporting tools to support scalable training oversight
Participate in ad hoc projects and continuous improvement initiatives as assigned

Requirements

What you’ll need

3-5 years of experience in learning & development, compliance trainings, training operations, or a related field
College/University Degree and/or equivalent experience in Education, Human Resources, Legal, Finance, Business, Communication or related fields
Intermediate to Advanced user experience on Instructor-Led and/or eLearning authoring or development tools such as Microsoft PowerPoint, Word, Articulate Storyline 360, and LMS platforms
Familiar with Adult Learning principles and methodologies
Strong organizational, multitasking, and problem-solving skills
Excellent written and verbal communication skills
High attention to detail and strong documentation discipline
Ability to analyze data, identify trends, and communicate insights clearly
Strong interpersonal skills and ability to work collaboratively across teams and levels
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, SharePoint)

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development
Inclusion initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning program designlearning needs analysiscompliance trainingdata analysisdocumentation managementtraining governancereportingadult learning principlesmultitaskingproblem-solving

Soft Skills

organizational skillswritten communicationverbal communicationattention to detailinterpersonal skillscollaborationtime managementanalytical skills