Power Platform Manager

Manulife

Power Platform Manager at Manulife overseeing Power Platform performance and governance. Leading a technical team to ensure platform stability while scaling adoption across the enterprise.

Posted 5/1/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSenior💰 CA$113,000 - CA$163,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead the Power Platform Run team responsible for handling service requests, incidents, and operational tasks
Ensure platform health, availability, and performance through proactive monitoring and observability strategies
Oversee documentation and process readiness before transitioning builds to operations
Implement and maintain governance frameworks, including managed security, managed operations, and audit readiness
Ensure compliance with internal risk management standards and external regulatory requirements
Collaborate with build engineers, technical analysts, and architects to align operational goals with platform capabilities
Engage with business units to support solution delivery and promote platform adoption
Provide mentorship and guidance to team members, fostering a culture of accountability and continuous improvement
Act as a subject matter expert (SME) on Power Platform technologies
Stay current with Microsoft best practices and integrate new features and capabilities into operational workflows

Requirements

What you’ll need

Deep expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio)
Experience with Azure services, Microsoft 365, and enterprise-grade security and compliance tools
Familiarity with observability tools, ALM pipelines, and platform configuration management
Proven experience managing technical teams in a fast-paced, enterprise environment
Strong organizational and problem-solving skills with the ability to manage competing priorities
Excellent verbal and written communication skills for cross-functional collaboration
Knowledge of audit processes, risk management, and governance frameworks
Experience in implementing security architecture assessments and responding to audit requests
Prior experience in a similar role within a Center of Excellence or enterprise IT organization (preferred)
Familiarity with RACI models and role clarity frameworks for platform adoption (preferred)

Benefits

Comp & perks

health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program (includes holidays, vacation, personal, and sick days)
full range of statutory leaves of absence

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Hard Skills & Tools

Microsoft Power PlatformPower AppsPower AutomatePower BIPower PagesCopilot StudioAzure servicesMicrosoft 365observability toolssecurity architecture assessments

Soft Skills

leadershiporganizational skillsproblem-solving skillscommunication skillsmentorshipcollaborationaccountabilitycontinuous improvement