Lumanity

Account Executive

• Provide exceptional client service, consistent with Lumanity account service standards
• Overall responsibility for facilitating moving, tracking, and delegating of assigned projects on a proactive basis
• Overall responsibility for the integrity and accuracy of financial deliverables (i.e. budgets, invoices, forecast, etc.)
• Accountability for and oversight of team maintaining accurate records within client chosen publication technology program (i.e. Datavision or PubSTRAT)
• Responsible for the identification of new areas to expand organic growth
• Foster collaborative professional relationships and cultivate positive team dynamics.
• Overall accountability and leadership across account(s)

Account Director

Director

• Serve as a leader in Scientific Services department
• Oversee the development of high-quality deliverables aligned with strategic objectives for Medical Affairs/Publications accounts
• Lead a team of medical writers
• Ensure timely and efficient delivery of projects

Senior Scientific Director

Medical writer

• Serve as a Senior Medical Writer within our Medical Strategy and Communications team
• Mobilize our scientific knowledge to interpret the data and create compelling narratives
• Ensure high-quality content is developed for a wide range of medical communications projects
• Review all deliverables on assigned accounts for technical accuracy, content quality and editorial standards

Senior Medical Writer

Manager

• To oversee the development of key project deliverables and routine tasks, e.g. job costings, reports
• To maintain significant client contact – face-face client dialogue, brainstorming, to ensure distinctive service and effective client outcomes, e.g. advisory/consultancy role
• To lead development of client presentations, which clearly answer the business objectives
• To take responsibility to run project within budget
• To independently conduct research activities to help drive innovation and improve client satisfaction
• To start to lead the design, analysis, interpretation and writing of research projects
• To coach others in the design of research materials and presentations
• To anchor all outputs to research business objectives
• To produce “client ready” versions of research materials and presentations
• To complete all administrative tasks in a timely and appropriate manner
• To build close personal client relationships to help generate business and drive growth
• To identify business opportunities and start to build close/personal client relationships with 4-6 clients
• Start to conduct new business development activities and initiate meetings
• To lead direct reports, ensure effective teamwork and coach colleagues
• To provide support and development to colleagues and encourage team working
• Act as a valued internal resource and role model, within Lumanity.

Quantitative Market Research Manager

Account Manager

• Ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects
• Serve as the primary client contact
• Facilitate and track projects and financial deliverables
• Work closely with the project team members to communicate client needs and expectations
• Ensure timelines are developing and potential issues are identified and resolved
• Prepare for and lead internal and client status meetings
• Understand and ensure the team follows all client required standard operating procedures and requirements
• Alert other internal departments of resourcing needs
• Draft scope of work and budgets based on client direction
• Monitor and adhere to approved budgets
• Report budget changes to the client in a timely manner
• Maintain accurate financial spreadsheets
• Submit invoices, accruals, etc. in a timely manner
• Provide timely and accurate project status updates and client requested reports
• Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent client relationships

Art Director

• Concept, design and execute visual creative solutions for print and digital communications targeting a wide variety of healthcare audiences (including payers, health systems, healthcare professionals, and patients)
• Set the visual tone for, and manage the creative workflow for, multiple brands
• Help manage the process by which other (onsite and freelance designers) assist in the development of creative solution
• Assist in managing the logistical aspects of the creative development process
• Partner with project management to ensure that tasks are completed in accordance with established timelines

Senior Art Director

Project Manager

• The Senior Project Manager is accountable for planning, executing, and closing projects efficiently and successfully by ensuring that each project adheres to the organization's process for all required deliverables.
• They are expected to take ownership of and stay informed about the status of each project, from initiation through deployment, to ensure on-time and on-budget delivery of client requirements.
• The Senior Project Manager is responsible for managing intricate projects, accounts, and clients across a wide variety of projects concurrently.
• Lead project planning and execution, demonstrating a thorough understanding of project scope for complex or large projects and brands that span across multiple clients and accounts.
• Ensure consistent on-time and on-budget delivery of projects, being accountable for the development and upkeep of project plans and timelines.
• Run internal status calls and meetings, maintaining internal status reports and daily hot sheets.
• Attend client project briefing and kick-off meetings to ensure timeline and scope/budget expectations are discussed and agreed upon.
• Proactively manage project details, monitoring and reporting progress to stakeholders, including finance, and escalate any issues in a timely manner to ensure key decisions are made promptly.
• Collaborate with client team lead on project budgets to ensure profitability and promptly identify and address any arising issues, including ensuring time is entered on the right project/task and addressing out of scope requests/tasks.
• Provide ongoing updates, including status changes and provide project-specific recommendations on next steps and timing.
• Support new business opportunities, proposals, and RFPs in the development of project plans, timelines, and status updates.

Senior Project Manager

Vice President

• Provide strategic oversight of high-impact publications/scientific communications accounts
• Supervise a team of scientific directors and medical writers
• Act as a strategic partner to clients and contribute to business development
• Oversee communication activities, including strategic publication planning/execution
• Conduct evidence/landscape analyses, and scientific narrative development
• Mentor staff, building competency of scientific strategy among the team
• Add value to assigned client accounts as Senior Scientific Strategy Lead
• Lead client interactions and moderation of workshops/meetings
• Collaborate with internal teams to develop creative solutions to client challenges
• Lead scientific component of proposals and pitch presentations
• Create opportunities for new business through professional contacts and quality work

VP, Scientific Services

• Guide the day-to-day activities of the account by managing details of tactical plan implementation
• Interface with clients and communicate client expectations with internal team members
• Work with copywriter/medical writer to deliver an accurate and detailed copy outline
• Review creative work for accuracy
• Develop project briefs for new projects
• Assist with the development of deliverable content
• Conduct desk research and provide accurate information for creation of new deliverables
• Actively engage with clients, ensuring the highest level of customer service
• Lead client status meetings and provide accurate and timely client reports

• Serve as strategic advisor & support Lumanity teams in delivery to US-based clients of: Early value strategy & HEOR services (for phase 2 and earlier pipeline assets)
• Global value demonstration projects
• US-payer launch readiness activities
• Translation of value evidence via communications including US value/AMCP formulary dossiers, global value dossiers, proactive payer-facing decks and tools
• US economic models including budget impact and cost effectiveness
• US HTA strategy, engagement, and technical submissions including ICER, BCBSA Evidence Street, and regional/local payer HTA requirements
• Post-approval product differentiation strategies and HEOR services
• Leverage US life sciences, pharmacy, and managed care networks in yield of new client relationships, request for proposals, and partnerships
• Support development of client proposals
• Maintain and expand Lumanity as market-leading technical experts and strategic advisors via participation in relevant HEOR committees & meetings (e.g., ISPOR, AMCP) and participate as co-author in potential Lumanity white papers
• Develop strategic networks and partnerships in support of advancing Lumanity service offerings, innovation, and leadership

Director – Consulting, HEOR

• Manages day-to-day client engagement and tactical project delivery across assigned accounts
• Acts as the primary liaison between clients and internal teams for designated projects
• Oversees junior team member contributions
• Ensures financial, operational, and quality objectives are met
• Serves as the day-to-day contact for assigned client workstreams
• Manages execution of tactical projects from initiation through delivery
• Drafts comprehensive project briefs and reviews work prepared by junior team members
• Owns preparation and delivery of client status reports, meeting agendas, and contact reports
• Monitors budgets, prepares client-facing finance reports, and manages invoicing and project financials
• Reviews creative and copy for accuracy, compliance, and alignment with brand strategy
• Provides day-to-day direction, feedback, and coaching to junior staff
• Partners with project management, creative, and strategy teams for seamless project execution
• Contributes insights during client and internal meetings to support tactical recommendations

Senior Account Executive

• Leading and providing expert guidance on a variety of HEOR projects
• Supporting development of HEOR strategies for new product launches
• Conceptualizing and leading the development of payer focused deliverables (e.g. value tools, value dossiers) and stakeholder engagement activities
• Instructing, guiding and supporting the development of less experienced members of the team to complete tasks and have accountability for the quality of deliverables
• Overseeing operational quality for a cohort of team members, including process compliance and process improvement recommendations and actions
• Supporting a cohort of team members to achieve group utilization targets
• Line managing a cohort of team members, supporting their wellbeing and managing their performance and career development
• Working closely with other members of Research leadership and wider leadership to motivate and engage the team to deliver high quality HEOR services

Director, HEOR Research

• Work with copywriter/medical writer to deliver an accurate and detailed copy outline
• Review creative work for accuracy
• Develop project briefs for new projects
• Assist with the development of deliverable content
• Conduct desk research and provide accurate information for creation of new deliverables
• Actively engage with clients, ensuring the highest level of customer service
• Lead client status meetings and provide accurate and timely client reports

Senior Account Executive – Market Access

• Overseeing and supporting all aspects of speaker bureau programs
• Provide support to assigned clients as needed and requested including providing reports and creating presentations for data
• Review speaker expenses and honoraria submissions, ensuring accurate processing and timely payments through accounting
• Oversee program coordinator communications, addressing compliance or program-related issues promptly
• Support program coordinators with daily tasks and ensure smooth program operations
• Review and confirm all contracts are populated accurately with approved Fair Market Value (FMV) rates and reflect any updated honorarium and expense guidelines for speaker contracting
• Prepare agendas, lead calls, and provide recaps for all weekly client status meetings
• Complete bi-monthly revenue recognition for all active programs
• Conduct monthly reconciliations for all speaker bureau programs, verifying financial and contract accuracy
• Update aggregate spend records in the system or spreadsheets
• Generate and review monthly reports for client and internal review
• Additional ongoing/as needed tasks

Speaker Bureau Manager

• Leverage subject matter expertise in market access to support life sciences clients across therapeutic areas and sites of service to deliver sound advice, consulting projects, and deliverables to both internal and external clients
• Understand Market Access team strategic objectives and align activities to drive growth and deliver excellent consulting work product to internal and external clients
• Develop and maintain meaningful client relationships that provide strategic thought leadership
• Cultivate dialog with client stakeholders to ensure healthy relationships on projects
• Drive client business objectives forward through strong advisory projects and content
• Develop new consulting business opportunities in partnership with Business Development
• Collaborate with Market Access Agency of Record leads to help deliver strategic content to existing clients and to new clients
• Lead and inspire cross-functional collaboration across the Lumanity Enterprise of businesses
• Provide supervision, support, and guidance to others in the organization that may contribute to a project via a matrixed reporting structure
• Ensure that processes and procedures are being followed consistently (e.g.: timely timesheet and expense report submission, keeping up with training, etc. )
• Review project outputs with a critical eye to ensure high quality work product
• Monitor project financial performance
• Ability to learn about and help clients understand their business (e.g.: products and pipelines) by proactively identifying market access opportunities, changes to the competitive landscape, and industry trends
• Solution-oriented toward problem-solving to meet internal goals and client expectations
• Develop new business and grow current accounts by actively seeking new opportunities from both existing and new clients