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Learning and Development Coordinator
LumanityL&D Coordinator responsible for coordinating learning and development programs across Lumanity. Manages logistics, participation records, and continuous improvement initiatives for effective training delivery across the organization.
ATS Keywords
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Hard Skills
L&D coordinationprogram administrationreportingonboarding program supportcompliance training administrationdata quality maintenancevendor coordinationcontinuous improvementstakeholder updateslearning pathways
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationcross-functional coordinationtime managementdiscretionanalytical skillsproblem-solvingfeedback analysis
Tools & Technologies
BetterworksFuseAccredibleEasy GeneratorGo1CompassLumanity L&D systemslearning management systemsreporting toolscalendar management tools
Industry Keywords
L&D programsstakeholder visibilitytraining completion recordsglobal training schedulestructured onboarding pathwaysaudit-ready reportingemployee data handlingthird-party vendor coordinationlearning activity trackingcontinuous improvement support
About the role
Key responsibilities & impact- The L&D Coordinator is a learning operations role responsible for the coordination, administration, and day-to-day oversight of L&D Programmes across the organisation.
- The role ensures learning activity is planned, communicated, delivered, and tracked consistently, and that stakeholders have clear visibility through reliable reporting.
- The Coordinator will build expertise in and will support the effective use and administration of all Lumanity L&D systems, including Betterworks, Fuse, Accredible, Easy Generator and Go1.
- Coordinate end-to-end delivery of L&D programs across the organisation, including scheduling, logistics, enrolment, facilitator and learner communications.
- Maintain accurate participation and completion records and provide regular visibility to stakeholders on progress and outcomes of such training programs.
- Maintain organisation-wide learning calendar and support planning across time zones and functions.
- Support continuous improvement by capturing feedback, analysing themes and helping implement updates to program delivery and tracking.
- Act as central point of contact for L&D queries, ensuring timely support and clear guidance for employees and managers.
- Maintain organisation-wide Compliance training calendar, working with Function Leads (Compliance, Legal, IT, People etc.) to define and implement global training schedule.
- Manage the organisation-wide Global Onboarding sessions, including diarising for new starters, scheduling presenters, and maintaining content.
- Coordinate and continuously improve templates for structured onboarding pathways, including 90-day and 180-day programs (e.g. core learning, commercial learning plans, cross-functional learning etc.).
- Partner with HR Business Partners, hiring managers and functional leads to ensure onboarding content remains current, relevant and aligned to role expectations.
- Track onboarding completion and engagement, escalating risks (e.g. overdue learning) and recommending improvements to strengthen consistency and learning experience.
- Provide day-to-day coordination and administration of key L&D systems, including Betterworks, Compass and Go1 by building a deep expertise in these systems.
- Support user access, course enrolment/assignments (where applicable), learning pathways and troubleshooting.
- Maintain systems and reporting data quality to ensure learning activity is accurately recorded and measurable.
- Vendor Coordination
- Continuous Improvement Support and partnerships across the business.
Requirements
What you’ll need- Experience in an L&D Coordination, administration or similar program coordination role.
- Demonstrated ownership of reporting and the ability to produce concise, clear and accurate stakeholder updates (e.g. completion rates, participation etc.)
- Experience coordinating external or third-party vendors
- Strong organisational skills and attention to detail; able to manage multiple workstreams and deadlines simultaneously
- Strong written and verbal communication skills; confident coordinating across functions and time zones.
- Demonstrated ability to learn software systems to an expert level.
- High level of discretion when handling employee data.
- Experience supporting onboarding programs and/or administering compliance training and supporting audit-ready reporting.
- Familiarity with Betterworks, Compass or Go1 would be highly beneficial.
Benefits
Comp & perks- Private health insurance plus enhanced dental and optical cover
- Generous pension scheme
- Annual bonus and salary review
- 25 days paid holiday + bank holidays
- Group income protection
- Life assurance coverage at 4x base salary
- Electric car scheme