Commercial Operations Associate

Lumanity

Commercial Operations Associate facilitating commercial operations for the Market Access team. Managing pricing, approvals, and organized documentation while ensuring accurate pipeline data.

Posted 5/27/2026full-timeMorristown • New Jersey • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Enable efficient day-to-day commercial operations for the Market Access team by coordinating project pricing and approvals, maintaining accurate pipeline data across systems, and managing commercial content and collateral.
Build project pricing and costing calculations in Kantata using inputs from Account Leads, Project Leads, and stakeholders to produce complete and internally consistent budgets for review.
Review available margin information, validate key assumptions and inputs, and flag missing information or exceptions to the appropriate owners to prevent delays and rework.
Capture Out-of-Pocket (OOP) budget inputs with Project Leads and document assumptions clearly to improve pricing accuracy and downstream delivery planning.
Update pricing and budgeting details for change orders by revising inputs and ensuring the latest figures are reflected accurately and routed through the correct internal process.
Manage discount approval workflows by gathering required inputs, maintaining organized documentation, and following up to ensure timely completion and auditability.
Partner with Project Management to obtain delivery readiness approvals by confirming required inputs are complete, submitted on time, and documented in alignment with team expectations.
Own pipeline data entry and upkeep in NetSuite by maintaining accurate opportunity attributes and segmentation tags to improve forecasting and leadership visibility.
Lead the weekly pipeline review meeting by preparing and circulating the pipeline view and agenda, confirming updates with Account Leads and Sales, capturing actions and decisions, tracking follow-through, and escalating blockers that stall progress.
Reinforce standard Salesforce workflows by answering process questions, documenting “how-to” steps, coordinating issue resolution with system administrators, and aligning Salesforce and NetSuite records to reduce duplication.
Maintain historical pricing benchmarks and organize Market Access collateral by applying version control and consistent repository structure so teams can quickly find current, approved content.

Requirements

What you’ll need

Bachelor’s degree (or equivalent practical experience); field of study not required, but business, finance, operations, economics, or related disciplines are preferred.
0–2 years of experience (including internships, co-ops, or entry-level roles) in operations, sales operations, business coordination, finance support, consulting operations, or professional services.
Demonstrated comfort working with numbers and structured data, including checking calculations and identifying inconsistencies in inputs.
Proficiency in Microsoft Excel or Google Sheets, including using basic formulas; pivot table capability is preferred.
Experience with or exposure to commercial systems such as Kantata, NetSuite, or Salesforce (customer relationship management system), gained through coursework, internships, or professional experience.
Ability to run structured recurring meetings, capture decisions and action items, and communicate clear next steps to multiple stakeholders.
Strong organizational skills with demonstrated follow-through across multiple parallel requests and deadlines.
Ability to maintain organized documentation and apply discretion when handling sensitive commercial or client information.
Interest in life sciences, pharmaceutical/biotechnology consulting, Market Access, or commercial operations environments.

Benefits

Comp & perks

Competitive salary plus bonus scheme
Medical, dental, and vision insurance options
401(k) plan with employer match
Generous amount of paid time off annually + 10 paid holidays
Flexible spending accounts for health and dependent care
Employee Assistance Program
Paid short-term and long-term disability coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budgetingpricing calculationsdata entrydata validationpipeline managementdocument managementfinancial analysisforecastingversion controldata analysis

Soft Skills

organizational skillscommunicationattention to detailproblem-solvingstakeholder managementmeeting facilitationfollow-throughdiscretioncollaborationtime management