Jonas Software

Sales

• Deliver annual sales targets (one-off and ARR) in line with Ariane’s 3-year sales plan.
• Own the end-to-end sales cycle: lead generation, qualification, solution presentation, negotiation, and closure.
• Develop strong relationships with hotel chains, franchise groups, and individual properties.
• Work closely with pre-sales, project, and support teams to ensure successful installations, pilots, and rollouts.
• Provide accurate forecasting and pipeline reporting in Salesforce.
• Identify attrition risks and partner with Customer Success to protect recurring revenues.
• Represent Ariane at industry events and build the brand in local markets.
• Represent Ariane professionally and with integrity at all times, both internally and externally.

Sales Manager

Business Development Rep

• Support our sales team by improving the quality, accuracy, and effectiveness of our CRM (Salesforce)
• Organize and maintain Salesforce data to ensure accuracy and consistency.
• Enrich CRM records and conduct market research using third-party databases (e.g., ZoomInfo).
• Conduct outbound outreach (LinkedIn, phone, email) to prospects and clients for data verification and lead qualification.
• Support market research, forecasting, pipeline monitoring, and business analysis by generating actionable reports.
• Identify process improvements and recommend tools to enhance efficiency.

Sales Operations, Business Development Intern

Implementation Specialist

• Deliver live training sessions to end-users on our CMS
• Create and maintain training materials
• Proactively train internal staff
• Support launches with production efforts

Product Manager

• The Product Manager leads the strategy, roadmap, and performance of our next-generation cloud suite of products.
• Act as both customer advocate and business strategist, bridging R&D, Sales, Customer Service, Marketing, and Finance.
• Define and execute a clear product vision, roadmap, and success metrics aligned with company objectives.
• Identify opportunities to embed AI and automation across workflows.
• Develop pricing and packaging strategies for new features, modules, and AI-driven offerings in collaboration with Sales.
• Conduct competitive and market analysis to anticipate trends and shape long-term strategy.
• Partner with customers and industry stakeholders to identify and validate use cases for emerging technology and AI.
• Own the end-to-end product lifecycle - from ideation and requirements to launch and continuous optimization.

Frontend Engineer

• Enhance existing and create new products and features that allow our systems to scale
• Collaborate closely with various teams (product managers, project managers, analysts, devops, support)
• Select tools and technologies, project planning, ensure quality control of code produced
• Stabilize and support production systems and elaborate potential features and business requests

Full Stack Web Developer

Customer Success Manager

• Own the end‑to‑end customer success lifecycle.
• Deliver role-based training sessions on Ineo Mobility Software.
• Act as the primary customer advocate.
• Monitor customer usage analytics and mitigate churn risks.
• Identify upsell/cross-sell opportunities.
• Contribute to customer journey mapping and KPI development.

Director

• Defining & actioning a growth and profitability strategy for the BU
• Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy
• The financial and resource planning for all aspects of your BU, with full P&L control
• Ensuring the business is financially sound, well managed, and achieves key targets
• Directing and managing employees and resources to meet business objectives, within budget
• Overseeing the welfare and development of all employees
• Developing, motivating and empowering a dedicated and experienced team to deliver excellent results
• Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap
• Ensuring a high standard of work and customer service / satisfaction
• Building relationships with further industry partners and alliances, principally across the UK but potentially further afield – both in sales and delivery of solutions
• Implementing risk management policies to address strategic, operational and legislative compliance risks
• Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations.

Managing Director

Research Engineer

• Research, design, and build AI/ML prototypes that enhance product functionality or internal efficiency
• Experiment with large language models (LLMs), vector databases, and RAG pipelines
• Develop and test algorithms for prediction, optimization, and intelligent automation
• Evaluate and integrate APIs and SDKs from Azure AI, OpenAI, and other emerging AI platforms
• Work with product teams to define viable use cases and success metrics for AI features
• Partner with DevOps and data engineering teams to scale prototypes into production-ready components
• Document and share technical approaches for reusability across projects

AI/ML Innovation Engineer

Administrative Assistant

• Maintain client license database and records in FieldPoint, GP, and MatterLink
• Manage client invoicing (contracts, add-ons, new sales, PS services)
• Oversee contract renewals, price increases, and notifications
• Ensure compliance with tax status and billing laws
• Enter and manage AP/AR, vendor contracts, renewals, and employee expenses
• Reconcile accounts (PS, 3rd party, sales, attrition)
• Manage concessions, credit memos, and write-offs
• Oversee vendor renewals, facilities contracts, and SOC2 compliance documentation
• Prepare and maintain weekly, monthly, and quarterly reports
• Support strategic pricing and revenue analysis discussions
• Support forecasting reviews by compiling and analyzing data
• Manage incoming calls, emails, and mail
• Oversee office and IT supplies, copier contracts, and postage accounts
• Support company events, outings, and internal communications
• Manage web access portal & software downloads

Finance and Administrative Specialist

Scrum Master

• Support agile development teams in delivering innovative transportation management solutions
• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Coach team members on Scrum principles, agile practices, and self-organization
• Identify and help remove obstacles that impede the team's progress
• Shield the team from external interruptions and distractions during sprints
• Track and communicate team metrics, including velocity, burndown charts, and sprint progress
• Collaborate with Product Owners to ensure the backlog is well-groomed and priorities are clearly defined
• Foster a collaborative team environment that encourages open communication and transparency
• Support the adoption and continuous improvement of agile best practices across the organization
• Coordinate with other Scrum Masters and stakeholders to manage dependencies and resolve cross-team issues
• Maintain and update project management tools (e.g., Jira, Azure DevOps, or similar)

• Serve as the connective tissue across departments, aligning goals, priorities, and timelines under one strategic execution plan.
• Define positioning, value propositions, and commercial strategy to drive adoption and revenue.
• Drive a unified experience across all touchpoints.
• Establish strategic partnerships that enhance Nova’s relevance and uptake across the leisure industry.
• Use customer and market intelligence to drive agile decision-making and innovation in the platform and services.
• Coordinate delivery across all business functions, ensuring milestones, KPIs, and deliverables are tightly integrated.
• Build and lead a Nova cross-functional leadership forum to maintain shared accountability and transparency.
• Act as the escalation point for interdepartmental dependencies, conflicts, and risks.

Director – Project Nova

• Generate leads and advance the sales process
• Cold-call prospects and maintain the company’s database of prospects
• Set up and deliver sales presentations and demonstrations
• Handle inbound calls and convert prospects into sales

Business Development Representative

• Own product direction across Jonas Fintech and be accountable for turning customer insight, market reality, and business strategy into products
• Stay close to customers and the work
• Lead and personally take part in customer discovery, interviews, and feedback
• Translate insight into clear requirements, product specs, and acceptance criteria
• Validate assumptions early and adjust quickly
• Be the product decision-maker across all Jonas Fintech business
• Own prioritisation across products and platforms
• Make explicit trade-offs between competing pressures
• Take accountability for business outcomes
• Work closely with SLT members: CEO, CRO, CTO, COO, Head of Compliance, and Head of Payment Operations
• Lead by doing and line manage Product Owners while staying actively involved in defining problems and shaping solutions
• Set the standard for product thinking, documentation, and decision-making

Chief Product Owner

Manager

• Collaborating with other departments (sales, support, account management, development and professional services) to identify struggling customers, put together a plan for resolving their issues and follow up to ensure their satisfaction
• Coaching, developing and managing other customer excellence specialists and/or coordinators
• Recommending and providing additional services including system audits and training
• Assisting the Collections department with customer calls when they identify payment issues
• Managing the distribution and follow up for customer survey results including support surveys, professional service surveys, system audit surveys, annual overall surveys
• Working with other teams to optimize the customer experience strategy demonstrating a customer focused mindset at all times

Customer Excellence Manager

Software Engineer

• Develop software in an agile environment against defined requirements
• Deliver high-quality, maintainable code that meets functional and security standards
• Contribute to testing, code reviews, and continuous improvement of the platform.
• Develop software in an agile environment with increasing autonomy
• Analyse software requirements to understand functional and non-functional needs
• Contribute to solution design and implementation decisions within established architectures
• Write clean, maintainable code aligned with Kahootz development standards
• Write and maintain unit tests to ensure quality and reliability.
• Fix defects and improve existing functionality
• Refactor legacy code to improve performance, readability, and maintainability
• Participate in code reviews, providing constructive feedback to peers
• Support the maintenance and improvement of development processes and standards.
• Work closely with senior developers to deliver features and enhancements
• Participate actively in product refinements, stand-ups, and retrospectives
• Develop understanding of secure development practices relevant to regulated environments
• Continuously improve technical skills and contribute ideas to enhance the product and development practices
• Contribute to the evaluation and adoption of new technologies and development tooling, including emerging areas such as AI.