Account Manager

Jonas Software

Account Manager managing and growing existing client relationships at AscenteVMS. Focused on driving expansion opportunities and minimizing client attrition through proactive outreach.

Posted 5/21/2026full-timeRemote • California • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Build and maintain strong, trust-based relationships with existing clients
Serve as a primary point of contact for commercial and account-related needs
Proactively monitor client health and identify early signs of dissatisfaction or disengagement
Conduct outbound calls and outreach to generate add-on sales opportunities
Review, analyze, and manage Annual Service Contract renewals
Maintain accurate and up-to-date records in the CRM system

Requirements

What you’ll need

Bachelor’s degree in business, marketing, or a related field
1 to 5 years of experience in account management, sales, or client-facing roles
Strong understanding of sales principles and customer lifecycle management
Excellent communication, listening, and negotiation skills
Highly organized with the ability to manage multiple priorities simultaneously
Proficiency with CRM systems and Microsoft Office tools
Experience using AI tools to support research, communication, and sales preparation
Ability to leverage AI for drafting outreach, summarizing client data, and improving efficiency

Benefits

Comp & perks

Collaborative, fast-paced environment
High-quality support
Opportunities for professional development
Opportunity for career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalescustomer lifecycle managementCRM systemsMicrosoft OfficeAI toolsoutreachdata summarizationsales preparation

Soft Skills

communicationlisteningnegotiationorganizational skillsmulti-tasking

Certifications

Bachelor’s degree in businessBachelor’s degree in marketingBachelor’s degree in related field