Johnson & Johnson

Account Manager

• Assists in the attainment of established sales goals
• Conducts and implements Market Development and Field Marketing activities
• Schedules appointments and makes preplanned sales presentations
• Demonstrates proper use of products to physicians
• Develops customer and product focused presentation packages
• Promotes Professional Education activities
• Acts as the direct line to customers
• Makes regular visits to customer locations
• Performs contract and/or tender management activities
• Targets and manages assigned territory within budget

Key Account Manager

IT Support

• Shaping strategy, structure and resource allocation to drive the business direction.
• Develop and execute an integrated Sales and Marketing strategy that maximises revenue and profitability, acting as the conduit between strategy and execution.
• Oversee P&L management, budget allocations, and resource prioritization to optimize profitability and growth.
• Translate market and customer insights into bold growth initiatives, digital go-to-market tactics and capabilities to accelerate adoption of digital surgery solutions.
• Lead and coach the marketing and sales teams to deliver unit growth, market share and margin improvements, fostering a high-performance, collaborative culture.
• Own franchise vision and go-to-market plans, coordinating regional and global resources for new product introductions and strategic initiatives.
• Drive commercial outcomes through pricing, tenders, contract strategy and timely identification/action on business and tender opportunities.
• Build and strengthen long-term customer relationships, prioritise key accounts, and use competitor and account analysis to target investment and mitigate at‑risk customers.
• Manage BU financials and operations, including forecasting and expense control, support for DSO targets, E‑Commerce initiatives, and efficient marketing processes/systems.
• Ensure compliance and operational excellence by adhering to HCBI/SOX/SOP and other internal and external requirements, reporting adverse events, and embedding governance in third‑party relationships.

Business Unit Manager – Aesthetics and Reconstruction

Operations

• Lead the Field Reporting strategy, design & development across all JJIM TA’s (Immunology: Oncology: Neuroscience)
• Lead the process of prioritizing business requests across TA’s
• Coordinate platform updates to key business partners
• Partner with BT partners to ensure successful performance of field reporting platform
• Partner closely with Sales Leadership, COD, COR, IC, Data Stewards, SIA & Field Operations business partners
• Lead the overall training approach, inclusive of online training, tutorials, instructor-led training, etc. to ensure a high level of understanding and usage with intended audience, with both the field sales & home office users
• Serve as the key commercial business lead with the BT team, to ensure accurate and timely delivery of the field reporting platform, while continuously & proactively identifying to elevate the field reporting speed, efficiency, and usability of the platform
• Develops innovative processes to improve speed, accuracy, and efficiency of field data delivery
• Must have a strong ability to influence Senior Leadership to drive tangible results
• Responsible for cross functional leadership of project teams and indirect reports
• Ensure compliance with all HCC regulations & requirements

Manager, Field Reporting, Commercial Operations – Reporting

Analyst

• Develop a strong understanding of the complex end to end Supply Chain Flows.
• Coordinate with regions on demand and supply planning elements of assigned portfolios
• Perform ad hoc analysis, including scenario planning to proactively identify risks and opportunities to all aspects of E2E supply chain planning.
• Identify E2E plan imbalances through exception-based and scenario planning to optimize service, cost, and inventory.
• Conduct complex assessment of the multi-echelon impact of supply disruptions and recommend prioritized actions to resolve and balance all relevant trade-offs.
• Lead End-to-End planning optimization and synchronization of the portfolio and key strategic brands across demand, supply, and inventory.
• Communicate risks, opportunities, trade-offs and scenarios while driving decisions to support business goals through Integrated Business Planning (IBP)
• Contributes to components of projects, programs, or processes for the end-to-end planning area.
• Partner with Commercial, regional supply chain teams, planning functions, Finance, the E2E Supply Chain team, and Value Stream leaders.
• Lead and manage the New Product Introduction (NPI) PLAN process and collaborate with cross functional team to ensure flawless execution and successful product launches.
• Report on NPI project status, revenue projections and overall launch calendar during IBP.
• Effective communication with a wide group of stakeholders
• Coach more junior colleagues in techniques, processes and responsibilities.​
• Understand and apply Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team

Lead Analyst, End-to-end Product Planning

Procurement

• Lead or supports sourcing initiatives to identify the right supplier partners and build adequate material capacities to support the advanced therapies' business.
• Influence business decision-making to deliver ongoing value improvements and drive competitive advantage.
• Proactively engages business partners and/or category leaders to identify their needs and incorporate those needs into targeted strategies.
• Demonstrate a strong understanding of business needs and external market trends to support the development of robust new product sourcing strategies.
• Develop innovative and sustainable solutions to identify and mitigate risk, drive long-term, end-to-end value, and achieve unmet business needs.
• Identifies and pursues opportunities to develop supplier capabilities.
• Mitigate business risk through the understanding of commercial, legal, and regulatory requirements and the use of efficient contracting channels demonstrating standard processes and technology.
• Act as procurement authority in support to cross material category specific or cross category initiatives (may include Chemicals, EM, Packaging, Devices, Sterilization, direct and indirect services).
• Represent procurement in End-to-End supply chain initiatives of manufacturing network, digital tools/ technology adoption, and resiliency.

Manager, Advanced Therapies Procurement

Therapist

• Engage hospital administrators, physicians, and patients to increase understanding of cardiac arrhythmias
• Assess hospital and provider-side market dynamics and deploy Therapy Advancement tools
• Provide education and resources to Electrophysiologists, Cardiologists, and Primary Care Physicians
• Collaborate with Area Therapy Advancement Managers and field sales teams to create territory plans
• Deliver complex health economic information to influential stakeholders
• Engage health system administration and hospital leadership to gain alignment on projects
• Maintain regular communication with all members of the sales team and leadership
• Execute national, regional, and local promotional campaigns to drive awareness

Regional Therapy Advancement Manager – Electrophysiology

Financial Planning and Analysis

• Provide budgeting leadership to support business partners for forecast updates, and quarterly/full-year processes.
• Lead FP&A activities including forecasting, reporting, and strategic planning for technology investments.
• Deliver actionable financial insights to influence decisions on capital allocation and cost optimization.
• Partner with JJT partners, Portfolio team and JJT Finance teams to deliver strategic initiatives and support SigniFi adoption.
• Manage a team of 4 analysts, fostering talent development and performance excellence.
• Drive continuous improvement through process automation, benchmarking, and value stream mapping.
• Ensure compliance with financial policies and governance standards.
• Standardize accounting and reporting through consistent guidance and training.
• Act as the liaison for JJT partners and finance teams across Commercial Regions.
• Support ongoing global JJT ad hoc requests.

Finance Manager

Strategy

• Lead and manage a portfolio of strategic projects from inception to completion, ensuring alignment with company goals and objectives.
• Develop project plans, timelines, and resource allocations to deliver projects on time and within budget.
• Develop digitally enabled validation module for Johnson & Johnson MedTech.
• Ensure the speed and efficiency of the Agile/Scrum process in collaboration with the Product Owner, the Business Analyst and the Scrum Master.
• Clearly articulate business needs and translate them into detailed requirements for the development team.
• Offer operational supervision and assistance to uphold the efficiency and effectiveness of processes throughout the organization.
• Recognize areas for enhancement and implement standard methodologies to improve productivity and quality.
• Foster a culture of creativity and identify new opportunities to drive innovation within the organization.
• Implement brand new solutions to continuously improve operational performance.
• Lead and mentor a team of project managers and support staff, fostering a collaborative and hard-working work environment.
• Work closely with senior leaders, department heads, and external partners to align projects with strategic priorities.

Director of Strategic Projects

Sales

• Enable a transformative shift to facility-level account management by developing and implementing an account plan for each facility.
• Identify and foster relationships with key stakeholders and decision makers across the facility.
• Mobilize divisional resources to anticipate and respond to customer needs, problems, and opportunities at the facility level.
• Lead the sales representatives to implement and complete sales demand strategies.
• Provide sales representatives with sufficient support, supervisory oversight, and customer engagement to achieve or exceed the division's sales forecasts.
• Responsible for the coaching and career development of the sales representatives.
• Manage and coordinate appropriate “Demand” and “Access” resources, tailored to specific facility level needs.
• Create a facility level cost-benefit analysis for deploying resources and prioritizing the opportunities.
• Examine contract issues, (i.e., tier change proposals) and based upon financial analysis, arrive at the best recommendation/decision for the customer and company.
• Apply business insight tools to identify facility specific growth opportunities.
• Manage a team of sales representatives and conduct periodic field visits to develop their selling skills.
• Coach sales representatives to achieve individual development plans.
• Lead team to complete the selling process in a concise, compliant, professional, ethical, and persuasive manner; leading the customer to action.

Regional Sales Manager – Advanced Hemostasis and Healing

Manager

• Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.) for core and launch products.
• Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team.
• Act with a sense of urgency to address critical access and affordability issues for patients.
• Partner with managed care colleagues to understand current policies and potential future changes.
• Conduct field-based reimbursement and access support, education and creative problem-solving aligned to FRM Rules of Engagement.
• Build strong, trust-based relationships with customers in all assigned Immunology accounts.
• Manage territory logistics, routing, and account business planning.
• Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements.
• Grow the knowledge of hub and specialty distribution channels to improve practice and patient support needs.
• Collaborate with internal J&J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS.
• Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial).
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.
• Remains current on and anticipates changes in product coverage and access knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of approved materials.

Field Reimbursement Manager

Director

• Develop and implement a comprehensive technology strategy aligned with the organization’s R&D goals, anticipating future trends and disruptive technologies in the surgical and healthcare landscape.
• Champion the adoption of digital tools, data analytics, artificial intelligence, and machine learning to accelerate R&D cycles, enhance surgical device functionality, and enable personalized medicine.
• Lead multidisciplinary teams to identify, evaluate, and implement innovative solutions, including robotics, IoT, digital surgery platforms, and advanced imaging technologies.
• Build partnerships with clinical, academic, and industry stakeholders to foster open innovation and ensure the R&D pipeline leverages the latest scientific and technological advances.
• Establish robust processes for technology evaluation, risk assessment, and compliance with regulatory and cybersecurity standards in the healthcare sector.
• Mentor and develop a high-performing technology team, promoting continuous learning and a growth mindset in a rapidly evolving R&D environment.
• Oversee the effective deployment of digital platforms and tools that improve process efficiency, data integrity, and collaboration across global R&D sites.
• Contribution to broader J&J Technology & J&J MedTech Technology strategies.
• Contribution to the progression of DE&I and talent agendas for J&J Technology & J&J MedTech Technology organizations.
• Support Business Development & Innovation Partnership – assess strategic fit of partners and technology.
• Change management across J&J MedTech and JJT related to our Digital Transformation and High Performing Team model.

Senior Director, Technology Leader – Surgery R&D

Field Engineer

• Installs, services, and repairs medical device equipment in external facilities to support sales team and customers
• Functions as a primary resource for stakeholders
• Provides frequent status updates and documented service reports to stakeholders
• Operate efficiently to conclude all on site installation, repair, maintenance, and test activities to factory specifications
• Ensures that installation, maintenance, and other necessary work is completed on time
• Identifies problems and recommends resolutions on existing products and procedures
• Analyze service data, to schedule proactive and reactive service
• Work closely with colleagues for knowledge and skills transfer
• Ability to operate and maintain a corporate vehicle
• Maintain trunk inventory, manage, and preserve calibrated test equipment and other electronic devices
• Able to lift or move 50lbs, stand, squat, kneel, reach for extended periods of time, utilize hand tools, electronic test equipment to repair medical lasers and other medical devices
• Ability to acclimate to modified schedules.

Field Service Engineer

Robotics

• Support the DePuy Synthes Spine Digital and Enabling Technology Platforms (VELYS, TELIGEN)
• Collaborate on the creation of learning strategies, content, and programs for external/clinical customers
• Focus on the VELYS Active Robotic Solution and TELIGEN visualization platforms
• Lead and development end-to-end clinical and skills-based learning strategies and curricula
• Conduct VELYS Spine Robot+Navigation, TELIGEN, and Core Spine Portfolio Hands-On training
• Collaborate with regional education and commercial partners to ensure consistency and quality
• Support in development of strategies to optimally utilize the online platforms of Depuy Synthes

Lead Specialist, Professional Education – Spine Robotics

Account Executive

• Expand the sales of Ethicon US, LLC products and to convert competitive products in a manner that complies with company policy and sales direction
• Support to the aligned Area/Region for all sales-related activities, and upon successful completion of duties, will be eligible to compete for role as an Account Executive
• The AAE will be trained to understand and demonstrate proper use of our products to healthcare providers in an operating room setting
• Execute the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action
• Understand and demonstrate proper preparation and surgical use of all Ethicon products
• Demonstrate the ability to manage customer product questions, and objections, in a way that is consistent with sales training methodology
• Conduct sales presentations by using current selling methods learned in sales training courses
• Case Coverage, ability to assist surgeons through strategic platforms and products in an operating room
• Comply with standards for safe behavior and demonstrate product, procedure, and clinical knowledge
• Conduct business in accordance with the Business Conduct Policy, HCC, and other J&J policies and procedures

Key Account Manager

Business Unit Manager – Aesthetics and Reconstruction

Manager, Field Reporting, Commercial Operations – Reporting

Lead Analyst, End-to-end Product Planning

Manager, Advanced Therapies Procurement

Regional Therapy Advancement Manager – Electrophysiology

Finance Manager

Director of Strategic Projects

Regional Sales Manager – Advanced Hemostasis and Healing

Field Reimbursement Manager

Senior Director, Technology Leader – Surgery R&D

Field Service Engineer

Lead Specialist, Professional Education – Spine Robotics

Associate Account Executive

Manager, Advanced Therapies Procurement