International SOS

Manager

• Relationship & Account Management
• Establishing and maintaining relationships with medical and non-medical service providers in the EEU region
• Primary contact for all provider matters (service, quality, billing)
• Network development & quality assurance
• Selecting, evaluating and qualifying new and existing providers
• Conducting audits, credentialing processes and quality checks
• Ensuring complete geographic network coverage
• Negotiations & contract management
• Negotiating terms, rates and package offers
• Procuring and managing legally compliant provider agreements
• Developing and implementing cost-containment strategies
• Data & system maintenance (SPIN / internal systems)
• Maintaining and updating all relevant provider data in internal systems
• Providing provider recommendations, information and network support to internal stakeholders

Network Services Manager

Business Development Rep

• Identify and develop sales opportunities within the assigned market segment
• Develop and maintain long-term customer relationships
• Create a go-to-market plan for your market segment
• Take responsibility for the successful closure and implementation of new business deals
• Coordinate administrative and financial processes
• Monitor market trends and developments

Business Development Manager

Compliance

• To design, plan, and implement Aspire Lifestyles Service Delivery Quality standards, processes, and policies
• Create innovative “Aspire Lifestyles specific” quality standards based on local client requirements
• The Quality & Compliance Consultant drives quality measures through bespoke quality processes
• Supports Service Delivery team in ensuring that the effectiveness and efficiency of the operations through people and processes
• Reporting and data analytics
• Ensure that the company’s processes and procedures are kept at the highest standards

Quality & Compliance Consultant

Solutions Engineer

• Provide architectural oversight, Ownership and guidance for the design and implementation of complex digital solutions, ensuring alignment with enterprise architecture principles and industry best practices
• Mentor and develop a high-performing team of digital solution architects, fostering a culture of collaboration, innovation, and continuous learning
• Engage with stakeholders across the organization to understand business requirements, communicate architectural decisions, and gain buy-in for strategic initiatives
• Stay abreast of emerging technologies, trends, and industry developments, evaluating their potential impact on the organization and driving innovation through the adoption of new tools and methodologies.
• Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies
• Establish and enforce architectural standards, policies, and guidelines to ensure consistency, scalability, and security across digital initiatives with continuous review and updated architecture documentation
• Collaborate with cross-functional teams including software development, data science and product management to deliver integrated digital solutions that meet business needs
• Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security, privacy, compliance, and regulatory concerns
• Participate in building the digital technology strategy with Digital CTO, H3S CPO, Director, Products, and other architects

Solutions Architect

Client Partner

• Providing expertise on our products and services to our clients
• Solving client queries and offering solutions
• Ensure our clients are getting the best products & solutions for their long-term strategy
• Understanding clients’ needs and capturing feedback to improve products and services
• Proactively communicate with our clients and internal stakeholders
• Participate in networking events.

Client Success Partner, German Speaker

Analyst

• Edit and proofread consulting deliverables for English expression, including grammar, spelling, and sentence structure, while maintaining the medical meaning.
• Adhere to and ensure group editing policies and procedures while editing.
• Gather information from and monitoring news sources, government sources, and other medical sources for news for country medical and geographical statistics.
• Complete other desktop research tasks upon request.
• Able to manage research projects individually.
• Coordinate with different regions and teams to gather relevant information.

Senior Analyst, Consulting Support

Chief Marketing Officer

• Review and understand global marketing materials (articles, brochures, presentations, videos, etc.) to prepare them for Japan adaptation
• Conduct initial translation checks (EN↔JP), correct basic inconsistencies, and ensure terminology alignment before handing over to the Japan team for final localisation.
• Track the availability, versions, and updates of all global marketing tools and assets; proactively share relevant information with the Japan Marketing team
• Facilitate smooth communication by accurately conveying Japan team requests to Global/Regional teams and following up on progress
• Prepare materials for web updates, email campaigns, and sales support before they move into final localisation
• Conduct initial checks on documents for consistency, basic accuracy, and adherence to brand tone and style
• Assist with event and webinar preparation by organizing existing assets, confirming translations, and supporting the creation of Japan-ready drafts

Content Marketing Executive

Project Manager

• Provide centralized, remote support (0.5 Full‑Time Equivalent (FTE)) to the Department of Veterans Affairs (VA) Dental Pilot Program.
• Represent International SOS Government Medical Services, Inc. and provide services outlined.
• Compile and prepare review summaries, reports, and correspondence; maintain accurate, timely records supporting mandated reporting, as required by the contract.
• Coordinate meetings, training sessions, and conferences; plan and schedule mobile clinic operations where applicable.
• Provide bi‑weekly updates and monthly progress reports to the contract‑designated program bodies.
• Identify inefficiencies and bottlenecks; document process updates; support implementation of quality control measures.
• Attend VA‑required training sessions, periodic refresher courses, and any certification programs within contract deadlines.
• Ensure Project Analyst deliverables meet QASP standards for Administrative Pilot Program Oversight.
• Adhere to VA information security and privacy laws/directives; complete required trainings; report suspected security or privacy incidents.

Project Analyst

Executive Assistant

• Provide comprehensive administrative and organisational support to the General Manager, Northern Europe, and the wider Leadership Team
• Act as a central coordination point, ensuring smooth operations and effective communication across the business
• Manage correspondence, including letters, reports, presentations, and meeting materials
• Coordinate and manage diaries, meetings, conference calls, and travel arrangements
• Oversee email management, screening, and follow‑ups to ensure timely responses
• Act as a first point of contact for internal and external enquiries, delivering a professional experience
• Support planning and delivery of events, townhalls, and conferences
• Prepare meeting minutes and maintain accurate records on Teams
• Process invoices, expenses, travel requests, and team holiday approvals
• Assist in producing and formatting documents using Word, Excel, and PowerPoint
• Lead or contribute to ad‑hoc projects as required
• Support the Sales Team, including preparing commission documentation and coordinating new‑starter inductions

Personal Assistant

Administrative Assistant

• Monitor and follow up on network provider billing, payment records, and open Guarantee of Payment (GOP) statuses.
• Review invoices and documents for accuracy and coordinate with Finance/GSS for billing queries.
• Assist with business travel arrangements, hotel bookings, transportation, and PO creation.
• Support BCP needs, including booking accommodations and coordinating with employees and providers.
• Help the medical team with sourcing, purchasing, and scheduling of medical equipment/demo needs.
• Update attendance records, monitor schedule adherence, and manage BCP directory and organizational updates.
• Provide general administrative support for meetings, tours, provider visits, and team activities.

Administrative Assistant – Contract-Based

Security Engineer

• Provide technical security advice and support to the sales team in Switzerland
• Provide subject-matter support for complex new client projects, tender processes and proposal development
• Identify business opportunities and develop go-to-market and growth strategies for the Swiss market
• Position and present digital security solutions from a subject-matter perspective
• Advise clients on travel risk management and intelligence, as well as crisis and incident management
• Support security-related escalations and incident management
• Contribute to the design and delivery of security consulting projects

Regional Security Manager

Account Manager

• Drive engagement and growth across a portfolio of accounts
• Engage with key stakeholders across the client's global network to build executive-level relationships
• Create engagement strategies across multiple functions within clients
• Identify and lead cross-border opportunities, coordinating internal teams
• Develop and execute global retention and growth strategies

Senior Account Manager

• Execute internal compliance program as per the overall strategic information security plan
• Perform continuous internal assessments of IT security practices, policies, and controls
• Generate and maintain detailed reports on compliance status
• Identify non-conformities and compliance gaps within the Information Security Management System (ISMS)
• Collaborate with IT teams to ensure that security controls are effectively integrated into all systems
• Conduct regular review of information security policies and procedures
• Develop and deliver internal training sessions on information security standards

Senior Executive, Internal Audit, Compliance

Supply Chain

• Support sourcing and sales for medical equipment, pharmaceuticals, and consumables
• Process and track purchase orders
• Reconcile supplier invoices and ensure client billing
• Maintain stock accuracy and manage shipping
• Support equipment servicing and manage rental kits
• Follow SOPs and adhere to local regulations

Supply Chain Assistant

Support Engineer

• Provide daily operational support for FP&A tools such as IBM Planning Analytics (TM1), Power BI, Cognos, and Excel
• Perform routine data checks, validations, and reconciliations
• Maintain and update standard FP&A Excel templates
• Assist with data extraction, preparation, and basic data quality checks
• Support development and refresh of reports and dashboards
• Provide first-level user support and maintain process documentation and user guides
• Assist with system testing, automation initiatives, and FP&A analytics projects