Global Program Manager, Health and Security Consulting

International SOS

Program Director leading delivery of health and consulting solutions at International SOS. Oversees complex programs supporting health, security, and organizational resilience risks.

Posted 6/5/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Provide strategic leadership and oversight for large-scale, multi-region client programs across health and security consulting domains
Ensure delivery excellence, consistency, and alignment with client objectives and contractual commitments
Establish and maintain robust governance frameworks, including performance metrics, reporting, and escalation pathways
Lead program mobilization, implementation, and ongoing optimization
Oversee managed services engagements, ensuring delivery against agreed service levels, KPIs, and client expectations
Drive standardization and scalability of service delivery models across regions
Lead continuous improvement initiatives to enhance service quality, efficiency, and client value
Integrate digital tools and innovative delivery approaches where appropriate
Act as a trusted partner to senior client stakeholders, including HR, Risk, Health, Security, and Executive Leadership teams
Lead governance forums, including executive reviews and strategic planning sessions
Proactively identify client needs and position solutions that enhance resilience and duty of care outcomes
Support retention and growth of strategic accounts
Maintain accountability for program financial performance, including revenue, margin, and cost management
Support commercial activities including proposal development, pricing, and contract structuring
Ensure accurate forecasting and financial reporting
Work closely with medical, security, consulting, and operational teams across business lines and regions
Coordinate internal stakeholders to ensure seamless delivery of integrated solutions
Lead and develop high-performing, multi-disciplinary teams
Identify and manage operational and delivery risks across programs
Ensure adherence to regulatory, clinical, and organizational standards
Oversee incident management and ensure appropriate escalation and resolution
Contribute to the ongoing development of health and consulting solutions
Capture insights and best practices to inform continuous improvement and global standards
Support the evolution of managed services offerings in line with client needs and market trends

Requirements

What you’ll need

Significant experience (12+ years) in program management, consulting, or managed services within a global environment
Proven track record delivering complex, multi-country programs for multinational clients
Experience in health, security, risk, or consulting-related services
Strong understanding of managed services models, service delivery frameworks, and performance management
Demonstrated commercial acumen, including financial oversight and contract management
Excellent stakeholder management and communication skills, with experience engaging senior leaders
Ability to operate effectively in a matrixed, multicultural organization
Familiarity with duty of care, workforce resilience, and risk management frameworks
Advanced degree (MBA or equivalent) desirable
Fluent in English language, both written and verbal

Benefits

Comp & perks

Dynamic and respectful workplace
Opportunities for expertise and innovation
Collaboration with global teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementmanaged servicesperformance managementfinancial oversightcontract managementservice delivery frameworksproposal developmentpricingforecastingrisk management

Soft Skills

strategic leadershipstakeholder managementcommunication skillsteam developmentclient engagementcontinuous improvementoperational risk managementcross-cultural collaborationclient relationship managementproblem-solving

Certifications

MBA or equivalent