Instructure

Accounts Receivable

• Lead, mentor, and develop a team of AR specialists within a shared services model, fostering a high-performance and collaborative environment.
• Oversee the end-to-end accounts receivable process, including invoicing, collections, cash application, and dispute resolution.
• Develop, implement, and refine AR policies, procedures, and best practices to enhance operational efficiency and effectiveness.
• Monitor key AR metrics, analyze trends, and provide regular reporting to senior management on AR performance, aging, and collection rates.
• Collaborate cross-functionally with sales, customer success, finance, and legal teams to resolve complex customer billing issues and improve the overall customer experience.
• Identify opportunities for process automation and system enhancements within the AR function, working with IT and other stakeholders to drive implementation.
• Ensure compliance with all relevant accounting standards, internal controls, and company policies.
• Manage relationships with third-party collection agencies (if applicable) and other external partners.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities for team members.
• Assist with month-end and year-end close activities related to accounts receivable.

AR Operations Manager – Shared Services

Support Engineer

• Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)
• Escalate tickets which are not resolvable to the Level 2 Support Team.
• Provide timely updates to users.
• If needed, mentor and assist fellow Level 1 Support Engineers.
• Validate and clarify the issue reported
• Answer how-to questions
• Fix end-user issues that are resolvable through the Canvas user interface
• Replicate, troubleshoot, and describe simple bugs
• Keep thorough, clear, and complete records in the ticketing system of all actions taken
• Escalate tickets not resolvable at the L1 level to the L2 Support team
• Be friendly, efficient, and dependable, and always provide timely updates to users
• When assigned, create documentation of Support processes
• Perform other duties as assigned by supervisor

L1 Technical Support Agent, Spanish Speaking

DevOps Engineer

• Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting.
• Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.
• Building and maintaining platforms and services that are force multipliers used by internal teams.
• Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture.
• Building resilient and self-scaling systems so that you can sleep through the night.
• Push the boundaries of cloud automation and gain hands-on experience running services with AWS.

Site Reliability Engineer

HUF 1,500,000 - HUF 2,200,000 per month

Technical Product Manager

• Define and own the product vision, strategy, and roadmaps for our cross-product platform services capabilities and features; aligning with overall business goals and regulatory requirements, developed in close collaboration with internal stakeholders.
• Proactively engage with internal development teams to identify, prioritize, and define the development of reusable components, libraries, and patterns that promote consistency, efficiency, and compliance across our products, acting as a key partner in their development workflows.
• Foster strong working relationships and effectively communicate the product vision, roadmap, and progress to stakeholders across engineering, design, legal, compliance, and executive teams, actively soliciting feedback and incorporating it into the product development process.
• Build empathy for our internal development teams, understanding their pain points and needs related to application development and translating these insights into the roadmap. Leverage strong relationships to advocate for best practices and define success through adoption.
• Translate business needs and compliance requirements into clear and detailed user stories, acceptance criteria, and technical specifications, ensuring alignment and understanding with engineering and design partners.
• Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring continuous improvement and adherence to compliance standards, with ongoing communication and collaboration with internal teams.
• Define and track key metrics to measure the adoption, performance, and impact of our front-end shared services and compliance initiatives, sharing these insights with internal stakeholders to drive continuous improvement.
• Lead and inspire cross-functional teams, fostering a collaborative and results-oriented environment, emphasizing partnership and shared ownership with internal customers.
• Continuously monitor industry trends, emerging technologies, and changes in relevant regulations to proactively adapt our product strategy, sharing relevant information and insights with internal teams.

Technical Product Manager – Platform Shared Services

Sales Development Rep

• The Sales Development Representative has the responsibility for introducing the Instructure Learning Platform to new clients. This is done through outbound contacting, trade shows, email campaigns and response to inbound leads.
• The SDR will be responsible to own and manage the prospecting for a designated territory and is responsible to create quarterly plans to achieve quotas.
• Additionally, SDRs provide regular, accurate forecasts and update lead status using Salesforce.

Sales Development Representative, Inbound

• Support our K–12 market in North America.
• Drive quality conversations and generate pipeline in alignment with our strategic priorities for the education market.
• Collaborate with SDR peers and Sales partners, sharing knowledge and best practices.

Sales Development Representative – Outbound

Data Scientist

• Own cross-functional analytics initiatives by translating product and growth objectives into end-to-end analytical workflows, including exploratory analysis, experiment design, modeling, and interpretation
• Design, execute, and evaluate experiments (A/B tests) to assess feature performance, marketing impact, and user behavior
• Perform large-scale data analysis to extract insights and support product and business decision-making.
• Develop and validate machine learning models using core techniques such as regression, classification, clustering, and time series to solve business problems.
• Build predictive and forecasting models that support product planning, business strategy, and decision-making
• Identify leading indicators and define metrics that enable teams to track progress and outcomes
• Build and deliver dashboards, reports, and data products that provide visibility into product and user behavior
• Communicate insights clearly and persuasively to executive and functional stakeholders using both data and storytelling
• Partner with data engineering to improve data pipelines, reliability, and access at scale
• Use AI tools (e.g., ChatGPT, Claude, Cursor, Windsurf) to accelerate analysis, coding, and insight generation
• Contribute to a culture of learning, experimentation, documentation, and continuous improvement within the data organization
• Mentor and support junior Data Scientists through feedback, guidance, and shared best practices

Senior Data Scientist, Innovation Team

L1 Technical Support Agent – full-time

L1 Technical Support Agent – Part-Time

Manager

• The Strategic Affairs Manager (EMEA) will assist Instructure's international policy agenda, relationship management, and activation of policies and education initiatives that advance the company's mission and business objectives.
• This role requires a deep understanding of global education and policy-making landscapes, strong relationship-building skills, and the ability to effectively influence policy and procurement outcomes.
• This individual will also engage in the work of the broader International and Academic Strategy team, including government affairs, consortia relationship management, and go to market.

Strategic Affairs Manager

Account Executive

• Lead the development of Instructure’s client strategy for Institutions in the BeNeLux region (Belgium, Netherlands and Luxembourg). Manage numerous accounts strategically.
• Engage with institutions to understand their educational strategy, keep close to emerging trends and develop innovative approaches to ensure our clients are successful using Instructure’s solutions.
• Create & articulate compelling value propositions around Instructure solutions and services.
• Support customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve outcomes that drive educational value.
• Secure long term and business terms with enterprise customers by selling the value and return on investment of our platform.
• Provide informative input back to other team functions, particularly Product and Customer Experience.
• Demonstrate superb pipeline management and hygiene, providing regular forecast updates across short, medium and long term goals.
• Consistently achieve and surpass established quotas within the specified time frame.
• Foster strong internal relationships with colleagues, whilst contributing to our entrepreneurial growth culture.
• Attend industry and key events; Establishing yourself as a thought leader for innovation in the Education sector.

Solutions Engineer

• Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives.
• Develop and deliver tailored product demonstrations that are simple but engaging.
• Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s).
• Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs.
• Respond to functional and technical elements of RFIs/RFPs (experienced Sales Engineers are successful at addressing client needs during very competitive RFI/RFPs).
• Convey customer requirements to leadership.
• Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure within an organisation and the education space.
• Understand and document customer requirements to support a successful evaluation, proof of concept and implementation.
• Track progress on projects through consistent record-keeping and knowledge-sharing.
• Facilitate a successful transition as prospects become customers

• Help partners successfully represent, demonstrate, and deploy the Instructure Learning Platform, including Canvas LMS, Canvas Studio, Canvas Catalog, Parchment Digital Credentials, Canvas Career, and Impact.
• Guide partners through onboarding, certification, and solution design.
• Ensure partners are fully prepared to lead their discovery sessions, demos, and implementation conversations.
• Support partners with deployment considerations, integration best practices, and the full Canvas ecosystem architecture.
• Help maintain consistent quality standards and strengthen partner capability.
• Shape a reliable, high-performing network across a diverse and rapidly growing region.
• Work closely with Regional Directors, Account Executives, and partner organisations.
• Support key customer evaluations and contribute to the technical success of major opportunities.

Senior Solutions Engineer – Channel Sales, EMEA

• Administer the Salesforce CPQ platform, configuring key features such as Product Rules, Price Rules, Discount Schedules, Advanced Approvals, and customizing the Quote Line Editor.
• Maintain the product catalog, including adding and updating products, as well as managing bundles and options.
• Document all configurations, processes, and changes within the CPQ environment.
• Administer and configure the Docusign CLM platform, including system settings, integrations, and security profiles.
• Design, build, and maintain automated contract workflows, approval processes, and document generation templates.
• Manage user access, roles, and permissions within the CLM system to ensure data security and compliance.
• Provide technical support and training to end-users on Docusign CLM functionality and best practices.
• Collaborate with various departments (Legal, Sales, Finance, and Procurement) to gather requirements and translate them into effective CLM solutions.
• Manage the end-to-end project lifecycle for CPQ/CLM initiatives using Agile methodologies, covering solution design, sprint planning, release management, and post-deployment stabilization.

Salesforce CPQ Solutions Architect

• Administer the Salesforce CPQ platform, configuring key features such as Product Rules, Price Rules, Discount Schedules, Advanced Approvals, and customizing the Quote Line Editor.
• Maintain the product catalog, including adding and updating products, as well as managing bundles and options.
• Document all configurations, processes, and changes within the CPQ environment.
• Administer and configure the Docusign CLM platform, including system settings, integrations, and security profiles.
• Design, build, and maintain automated contract workflows, approval processes, and document generation templates.
• Manage user access, roles, and permissions within the CLM system to ensure data security and compliance.
• Collaborate with various departments (Legal, Sales, Finance, and Procurement) to gather requirements and translate them into effective CLM solutions.
• Manage the end-to-end project lifecycle for CPQ/CLM initiatives using Agile methodologies, covering solution design, sprint planning, release management, and post-deployment stabilization.