Instructure

Revenue Operations

• Own and drive sales forecasting, pipeline management, bookings analysis, and performance measurement processes across International regions to ensure alignment against revenue targets and strategic objectives.
• Partner directly with regional sales leadership to develop and execute growth strategies, optimize territory coverage, improve pipeline generation, and increase sales productivity.
• Lead strategic planning initiatives including territory segmentation, quota setting, capacity modeling, whitespace analysis, and coverage optimization to support scalable growth.
• Analyze sales performance trends, pipeline health, conversion metrics, seasonality, and customer behavior to identify risks, opportunities, and actionable recommendations.
• Develop executive-level reporting, dashboards, and presentations for senior leadership, QBRs, forecasting reviews, and board-level discussions.
• Build data-driven models and business cases using Salesforce, Snowflake, Tableau, Excel, and other data sources to inform operational and strategic decisions.
• Identify process gaps and drive automation and operational improvements that increase reporting accuracy, forecasting predictability, and organizational efficiency.
• Partner cross-functionally with Finance, Marketing, Customer Success, Deal Desk, and other GTM teams to ensure alignment across planning, reporting, and execution.
• Evaluate sales motions, customer journey metrics, and funnel performance to improve pipeline velocity, conversion, retention, and expansion opportunities.
• Support and influence compensation planning, incentive alignment, and operational governance initiatives that reinforce company objectives and sales behaviors.
• Operate as a trusted advisor and thought partner to leadership by bringing clarity, structure, and actionable insights to complex business challenges.
• Manage multiple high-priority initiatives simultaneously in a fast-paced, evolving environment while maintaining strong attention to detail and execution quality.

Senior Revenue Operations Manager

Product Manager

• Shape the vision and strategy for AI-powered insights and analytics across Canvas and the broader Instructure ecosystem, driving the shift from descriptive reporting to proactive, AI-first intelligence.
• Own and lead key areas of the roadmap spanning curated, action-oriented insights and self-service, conversational analytics experiences, from discovery through delivery, adoption, and scale.
• Drive the evolution of AI-powered analytics capabilities, including natural language querying, automated insight generation, summarization, and predictive intelligence.
• Build a coherent experience across a growing ecosystem, ensuring insights become richer as customers adopt more of the Instructure platform and connect additional data sources.
• Develop a deep understanding of the needs of educators, administrators, and institutional leaders, and champion those needs in strategic and day-to-day product decisions.
• Partner closely with engineering and the data platform to ensure accuracy, trust, and reliability of AI-generated insights, including monitoring model performance and reducing regressions over time.
• Establish and track success metrics that reflect real-world impact: engagement, decision speed, intervention effectiveness, and trust in data.
• Collaborate across product, design, engineering, and go-to-market teams to deliver cohesive AI-first analytics experiences.
• Apply modern product practices and AI-enabled workflows to accelerate learning cycles, experimentation, and delivery.

Senior Product Manager

HUF 1,500,000 - HUF 1,900,000 per month

Customer Success Manager

• Provide a best-in-class experience for Instructure’s most largest and strategic customers within an America’s territory.
• Take a leadership role with your customers in driving strategy, cross-sell/up-sell, and retention while working collaboratively with Sales and Renewals.
• Have a deep understanding of your customers, their initiatives, goals, and how to partner with them to find success, ensure renewals, and expand their Instructure footprint.
• Act as liaison between the customer and Instructure for all interactions across Instructure’s business organizations.
• Act as the voice of the customer, sharing key insights and challenges with Instructure’s Product and Strategy teams.
• Accountable for CSAT and working closely with Sales and Renewals to achieve NRR targets for strategic territories.
• Quickly recognize, communicate, and escalate critical issues up through management to ensure a timely resolution.
• Mentor other CSMs and serve as a leader within the CSM organization.
• Take on stretch projects to support our customers and the team.

Senior Customer Success Manager

Marketing

• Drive adoption and customer value
• Design and execute programs that increase product usage, engagement, and customer health across our K-12 customer base.
• Strengthen retention
• Build lifecycle and engagement strategies that reduce churn risk and support renewal, working closely with Customer Success and Renewals teams.
• Develop scalable customer programs
• Create repeatable, data-driven programs using digital campaigns, customer communications, and targeted initiatives that reach customers at the right time with the right message.
• Partner on expansion strategy
• Collaborate with ABM and Marketing Managers to support cross-sell efforts, contributing insights, segmentation, and program support to drive expansion opportunities.
• Run integrated campaigns (digital + field + events)
• Execute campaigns that combine digital marketing with customer events, webinars, and field programs to increase engagement and product adoption.
• Turn insights into action
• Use customer data, product usage signals, and campaign performance to continuously refine programs and improve outcomes.
• Align cross-functional teams
• Work closely with Customer Success, Sales, Renewals, Community, and Marketing to ensure a consistent and effective customer experience.
• Measure impact
• Track and report on key metrics like product adoption, engagement, retention, and campaign performance.

Manager, Customer Marketing – K-12

Account Executive

• Develop and execute strategic sales plans to achieve and exceed assigned sales quotas.
• Identify and prospect new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with key stakeholders, including decision-makers, influencers, and technical contacts.
• Conduct thorough needs assessments to understand client challenges and present tailored solutions that demonstrate the value of Instructure's products (e.g., Canvas LMS, MasteryConnect).
• Deliver compelling presentations and product demonstrations, both virtually and in-person, to diverse audiences.
• Manage a robust sales pipeline, accurately forecasting sales opportunities and maintaining up-to-date records in the CRM system.
• Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
• Collaborate cross-functionally with internal teams, including sales engineering, product, marketing, and customer success, to ensure a seamless client experience.
• Stay informed about industry trends, competitive landscape, and Instructure product updates to effectively position our solutions.
• Act as a trusted advisor to clients, providing ongoing support and identifying opportunities for expansion.

Senior Account Executive – Assessment

Product Specialist

• Own the maintaining of deep, current knowledge of assigned product(s), roadmap, integrations, and constraints
• Maintain deep, current knowledge of assigned products, including core workflows, configurations, integrations, and limitations
• Stay aligned with product roadmaps, release plans, and technical dependencies
• Translate product capabilities into clear, accurate guidance for GTM and customer-facing teams
• Identify common customer misunderstandings, friction points, and misconfigurations at scale
• Act as a trusted escalation point for complex product questions that require synthesis across teams
• Own functional competitive intelligence (features, workflows, tradeoffs, maturity)
• Respond to internal requests for competitive information using a consistent, scalable approach
• Keep competitive intelligence current as products and markets evolve
• Track trends, regulatory considerations, and emerging needs relevant to assigned segments or regions
• Provide segment-informed input to GTM motions, enablement, and lifecycle initiatives
• Serve as a thought leader by presenting sessions and participating in panels at industry conferences and events (not demo booth support)
• Monitor product usage and adoption trends and provide as strategy-guiding insights to GTM teams (using shared reporting tools with Product Management)
• Identify activation gaps and success patterns
• Partner with PMM/Marketing on insight-driven campaigns
• Provide deep product insight to inform enablement programs, sales motions, and GTM strategies
• Act as a subject-matter expert for at-scale enablement efforts, including trainings, webinars, and internal programs
• Leverage in-product analytics and feedback tools (e.g., Pendo) to identify usage patterns and friction points
• Support discovery, feedback programs, and adoption analysis at scale
• Surface insights that inform activation, adoption, and customer marketing initiatives
• Partner with Product Management and Engineering to support bring-to-market motions for new and evolving products and features
• Support beta programs, launches, releases, and sunsets by providing customer and market context
• Translate R&D intent into customer-facing implications, risks, and adoption considerations
• Support feedback loops from self-testing, GTM teams, and customers back into Product and Engineering

Product Specialist – Platform

• Execute Demand Gen Campaigns:
• Execute multi-channel acquisition campaigns across email, paid media, and content targeting net-new business and government accounts
• Write ad copy and emails; design images in Canva or collaborate with our in-house creative team as needed
• Support webinar execution including logistics, promotion, and follow-up coordination
• Pull and segment contact lists, execute data cleanup, and map account fields as directed to support accurate campaign targeting and attribution
• Ensure leads from campaigns and webinars are properly scored and routed
• Pull campaign data and package it into clear, digestible recaps
• Manage Projects and Deadlines:
• Write and submit project briefs to kick off work with the internal agency; coordinate with the PMO to keep projects on track
• Use Asana to manage campaign timelines and provide feedback on deliverables
• Communicate new and upcoming campaign activities to internal stakeholders so the right people are always in the loop

Marketing Specialist – Business & Government

Content Marketing Manager

• Work independently and collaboratively with the social studies team to create, review, format, and revise test items based on state social studies standards and grade-level appropriateness to meet internal and external deadlines.
• Design well-rounded assessments to meet customer needs.
• Review assessments at multiple grade levels and content areas.
• Align social studies items to state standards for multiple states.
• Resolve and respond to customer feedback.
• Participate in creation of curriculum documents such as pacing guides and sample questions.

Assessment Content Specialist, Social Studies

AI Engineer

• System Administration & Optimization: Administer and optimize key GTM platforms (e.g., Salesforce, Marketo, Outreach, Gainsight), ensuring data integrity, system scalability, and user adoption.
• Strategic Planning & Roadmapping: Collaborate with GTM leadership to define system requirements, evaluate new technologies, and develop a strategic roadmap for GTM systems to align with business objectives.
• Integration & Data Flow Management: Design, implement, and maintain integrations between various GTM systems and other business-critical platforms, ensuring accurate and timely data flow across the organization.
• Process Improvement & Automation: Identify opportunities for process automation and efficiency gains within GTM workflows, leveraging system capabilities to streamline operations and improve team productivity.
• User Support & Training: Provide expert-level support to GTM teams, troubleshoot system issues, and develop training materials to ensure users are effectively utilizing GTM tools.
• Reporting & Analytics: Develop and maintain dashboards, reports, and analytics to provide insights into GTM performance, system utilization, and data quality.
• Vendor Management: Manage relationships with GTM system vendors, including contract negotiation, service level agreements, and product roadmap discussions.
• Compliance & Governance: Ensure GTM systems adhere to data privacy regulations (e.g., GDPR, CCPA) and internal governance policies.
• Project Management: Lead and manage GTM systems projects from conception to completion, including requirements gathering, solution design, testing, and deployment.

CX Technology Lead – AI

QA Engineer

• Lead, mentor, and develop a team of Quality Engineers, including performance reviews, coaching, and career development.
• Define and implement comprehensive testing strategies, methodologies, and processes for multiple product lines, covering functional, integration, regression, performance, and security testing.
• Oversee the creation and maintenance of test plans, test cases, and test data, ensuring thorough test coverage aligned with product requirements.
• Drive adoption and implementation of automation frameworks and tools to improve testing efficiency and effectiveness.
• Collaborate with Product Management, Engineering, and other cross-functional teams to understand product vision, requirements, and technical design, providing early feedback on quality considerations.
• Establish and monitor key quality metrics, reporting on team performance, product quality trends, and risks to stakeholders.
• Champion continuous improvement initiatives within the QA organization and across broader engineering teams.
• Participate in hiring and onboarding new Quality Engineers.
• Stay current with industry best practices in quality assurance and software testing.

Manager, Quality Engineering

Vice President

• Lead global government affairs strategy across the U.S. and international markets (NORAM, EMEA, APAC, Middle East)
• Build and maintain senior relationships with policymakers, education leaders, and regulatory bodies
• Shape policy and regulatory environments across edtech, credentialing, accreditation, and workforce readiness
• Anticipate and respond to legislative and regulatory developments impacting the business
• Increase win rates in complex system deals and strategic enterprise accounts
• Create funding and policy conditions that enable acquisition and expansion
• Provide executive-level air cover to advance high-priority pursuits
• Accelerate deal cycles from award through signature and launch
• Partner with Business Units (K-12, Higher Ed, International, Parchment) to improve performance on strategic opportunities
• Lead and scale a global team across the Strategic Growth business unit
• Act as a core contributor in pipeline and forecast reviews, bringing visibility to influence, risk mitigation, and deal acceleration
• Partner cross-functionally with Sales, Marketing, Legal, and Product to align strategy and execution
• Deliver enablement resources and thought leadership to elevate field effectiveness
• Identify and unlock new markets and growth opportunities globally
• Expand Instructure’s presence as a trusted, mission-driven leader
• Oversee international strategy including grant-funded initiatives, embassy partnerships, and multinational collaborations

Vice President – Strategic Affairs

Production Engineer

• Design, implement, and maintain highly available and scalable infrastructure for Instructure's core products.
• Develop and deploy automation tools and scripts to streamline operational tasks, improve efficiency, and reduce manual intervention.
• Monitor system performance, identify bottlenecks, and implement solutions to optimize resource utilization and user experience.
• Participate in on-call rotations to provide 24/7 support for production systems, troubleshooting and resolving complex incidents quickly and effectively.
• Collaborate with development teams to ensure new features and services are designed for reliability, performance, and operability.
• Conduct root cause analysis for production incidents, implement preventative measures, and document findings.
• Contribute to the continuous improvement of our SRE practices, tooling, and processes.
• Mentor junior engineers and share expertise within the team and across the organization.
• Evaluate and recommend new technologies and solutions to enhance our infrastructure and operational capabilities.

Senior Production Engineer

Manager

• Work closely with the VP of Strategic Affairs, VP of Sales for BizGov, and the marketing team to strengthen and expand Instructure’s policy influence and market presence.
• Build and nurture relationships with state policymakers, education and workforce leaders, and state agency staff.
• Inform policy and regulations in education, technology, and other relevant areas.
• Enhance Instructure’s visibility, reputation, and appreciation as a mission-driven market leader.
• Identify market creation and business opportunities for Instructure, its customers, and partners.
• Build internal expertise and guide decision making about the evolving policy environment.
• Develop and execute Instructure’s BizGov public affairs strategy globally.
• Maintain relationships with key state policymakers, agency leaders, and influential partners, such as consortia, foundations, and advocacy groups.
• Manage government affairs, go-to-market, and business development priorities in alignment with sector leadership.
• Address policy areas such as state education and workforce modernization investments, national K12/higher ed/workforce regulations, skill credentialing, and digital learning.
• Represent Instructure in consortia and policy groups; monitor/analyze state legislation and regulations.
• Advocate for Instructure’s policy positions and manage external consulting/lobbying resources as needed.
• Educate company leadership and staff on relevant policy developments and implications for business decisions.
• Coordinate internal policy feedback and input processes.
• Identify and communicate new contacts, information, and opportunities to internal leaders to support business goals.
• Manage industry association, nonprofit, and government alliance relationships to foster long-term growth opportunities.

Strategic Affairs Manager – BizGov

• Drive B2B sales of Instructure's advanced technology products to education technology providers, leveraging in-depth knowledge of our solutions and focusing on collaborative relationship building.
• Provide technical insights and change management expertise to help prospects effectively evaluate and select solutions.
• Develop and deliver compelling messaging to prospective EdTech clients, demonstrating the value of Instructure products in supporting their services and solutions.
• Guide prospective clients through the entire sales process, ensuring timely execution and fostering cooperation among stakeholders.
• Deliver accurate sales assessments and forecasts to inform strategies and drive both short-term and long-term initiatives, collaborating within the sales team and across departments.
• Develop and maintain relationships with key decision-makers, emphasizing solution benefits that address real business challenges such as scale, adoption, and research.
• Maintain detailed account records in Salesforce CRM, tracking insights and information for client and sales management.
• Collaborate with marketing to align on sales campaigns, share market insights, and support overall strategy.
• Work with customer success teams to ensure smooth client transition from sales to onboarding, supporting implementation and customer satisfaction.
• Partner with contracts and legal teams to support contract negotiations and ensure policy compliance.

Senior Account Executive, Provider Sales

Accounts Receivable

• Email Inbox Management: Monitor and organize the Accounts Receivable inbox, responding to customer inquiries, forwarding requests to appropriate team members, and ensuring timely follow-ups.
• NetSuite Data Maintenance: Update customer records, including contact information and Purchase Order (PO) numbers, to ensure accurate billing and reporting.
• Order Review: Assist in reviewing customer orders in NetSuite for completeness, validating contract terms, pricing, and payment details before invoicing.
• Process Support: Help with reviewing sales orders, data cleanup and reconciliation tasks as needed.
• Documentation & Reporting: Maintain organized records of AR communications and assist in generating reports on billing discrepancies or aging receivables.
• Collaboration: Work closely with A/R billing and collections clerks as well as occasional collaboration with the Revenue team.