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Senior Solutions Engineer
InstructureSenior Solutions Engineer guiding customers through evaluation of the Instructure Learning Platform. Partnering with sales teams and delivering tailored product demonstrations for various educational sectors.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales engineering and solution consulting within a SaaS environment, with a strong focus on education technology and systems integration. Capable of delivering tailored product demonstrations and effectively managing complex stakeholder relationships to drive customer success.
Highest-signal resume keywords
Sales Engineering ExperienceSolution ConsultingTechnical Pre-SalesEducation Technology KnowledgeRFI and RFP Response
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaSSystems IntegrationAPIsSSOCloud PlatformsStudent Information SystemsTechnical Requirements AnalysisProduct DemonstrationEvaluation DocumentationCompliance Frameworks
Soft Skills
Presentation SkillsAnalytical ThinkingOrganizational SkillsCollaborationCommunication
Industry Keywords
Higher EducationK12Further EducationGovernmentCorporate LearningDigital TransformationProcurement PoliciesCustomer ExperienceStakeholder ManagementEMEA
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Partner with Account Executives and Regional Directors to manage complex, multi-stakeholder opportunities from discovery through to close, and progress those opportunities through evaluation, shortlist, and proof-of-concept stages to support win rate and quota attainment across your supported cohort.
- Develop and deliver tailored product demonstrations that are simple but engaging, across Higher Education, K12, further education, government, and corporate learning.
- Discover and analyse individual customer goals and pain points, looking beyond the immediate requirement to design solutions that fit the customer's wider ecosystem and long-term objectives.
- Analyse and respond to technical requirements in RFIs and RFPs, determining which Instructure solutions, services, and partners are needed to meet client needs.
- Address integration and deployment requirements including SIS interoperability, SSO and identity, APIs, data residency, hosting, security reviews, and compliance frameworks.
- Document customer requirements to support a successful evaluation, proof of concept, and implementation, and facilitate a clean handoff to post-sales teams.
- Partner closely with our customer experience teams to ensure an outstanding customer experience, for life.
- Share your expertise across the EMEA SE team, mentoring colleagues, contributing to enablement and professional development, and maintaining an organised, current, and instructionally relevant demo environment and technical toolkit.
- Be a lifelong learner, developing your own and your team's skills continuously, and stay informed on regional education trends, procurement policies, and digital transformation initiatives across EMEA.
Requirements
What you’ll need- 3-5 years of sales engineering, solution consulting, or technical pre-sales experience in a SaaS environment.
- Applied understanding of teaching, instructional design, or education administration.
- Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, APIs, SSO, and cloud platforms.
- Demonstrable experience responding to RFIs and RFPs, ideally within government, enterprise, or large-scale education sectors.
- Articulate and compelling presentation skills, with the ability to present to faculty, IT leaders, and executives, both virtually and face to face, in high-stakes scenarios.
- The confidence to voice a point of view, challenge assumptions constructively, and guide senior stakeholders through complex evaluation decisions.
- Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- Self-motivated, self-reliant, collaborative, and communicative.
- Willing to travel up to 30% across EMEA.
Benefits
Comp & perks- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection