Inizio Engage

Consultant

• Deliver insight-driven client work
• Conduct research and analysis, including benchmarking, marketing analysis, and cost-benefit assessments to support client recommendations
• Participate in client engagements and presentations to understand needs, align on strategy, and support implementation planning
• Own project execution
• Play a lead role in project ownership and delivery within your assigned workstreams
• Develop high-quality project deliverables using PowerPoint, Word, Excel, Visio, and other tools as needed
• Define objectives and project schedules for areas of responsibility, ensuring work is completed on time and within scope
• Identify risks and take corrective action to keep projects on track
• Contribute beyond the client
• Support Nuvera’s business development and internal initiatives, including recruiting, marketing, knowledge management, and best-practice development
• Perform additional responsibilities as assigned to support team and firm priorities

Consultant – Life Science Consulting

Manager

• Lead one or several strategic projects for our clients, working directly with the client’s executive team, managing all aspects of the project & team, facilitating executive workshops and serving as the final quality gate for the project deliverables
• Provide project management and successful delivery of project through executive level communications and presentations
• Coordinate the Nuvera team assigned to the project and provide individual mentoring and performance reviews associated with their performance
• Help identify, define, and lead the implementation of several Nuvera infrastructure efforts
• Provide strategy and operational guidance for hub offerings
• Support business development objectives including program design, story development, etc.
• Understands and develops the requirements for program design inclusive of system, work instructions and process flows
• Able to present to leadership to better understand project status, risks and needs

Life Science Consulting Manager – Hub Strategy

Analyst

• Provide key support through project management, secondary & primary research, material accumulation, content expertise, and deliverable creation
• Provide analysis and recommendations based on research, including insights and recommendations on the findings
• Participate in client meetings and presentations and coordinate and provide internal and external project communications
• Develop content for various project work in PowerPoint, MS Word, MS Excel and other tools as needed and serve as a content resource for the development of materials, market research reports, implementation of studies, etc.
• Contribute timeliness, accuracy, and completeness of all projects
• Participate in project team meetings and collaborate with fellow team members to efficiently complete engagements within project scope
• Other work as assigned

Senior Analyst – Life Science Consulting

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indicators (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
• Conduct and document regular field visits with Metabolic Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements
• Provide on-going coaching/performance management to direct reports
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
• Ensure direct reports have all appropriate equipment and technology to perform their role
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities

Regional Manager

Sales

• Develop new accounts and the growth of existing accounts through solid customer relationships, communication of technical product and disease state information, and effective territory management skills
• Implement key marketing programs to increase the market share of key promoted products
• Implement CSL Behring’s patient-focused hospital selling model with effective opening, probing, listening, and closing skills on customer calls
• Maintain proper call frequency with assigned targets and update as needed to ensure time is aligned with a current product focus
• Develop and implement territory business plans consistent with corporate direction designed to achieve/exceed territory sales targets
• Appropriate knowledge of product features and benefits, competitive products and programs and distribution channels
• Use appropriate resources to create a compelling and logical rationale for the value of promoted products during informed discussions with customers, knowing how to compare, contrast, and position CSL Behring’s brand(s) versus competitor products
• Review and evaluate patterns for products purchased and prescribed (outpatient vs in-patient infusion, as part of hospital contract, etc.)
• Comprehend complex account interdependencies to proactively develop and execute short- and long-term account plans in collaboration with the account team and supervisor
• Ensure a consistent customer experience by effectively communicating and collaborating with Associate Sales Director, Hospital Accounts, Corporate Account Managers, Field Reimbursement Managers, Medical Science Liaison, and more
• Outstanding in all competency areas (Account Management; External Market Focus; 1:1 Customer Interactions, Clinical Expertise, Business Acumen)

Hospital Sales Specialist

• Educate HCPs in the hospital community on all-in-one test kit for mild traumatic brain injury
• Drive awareness of workflow strategies and logistical considerations to streamline access and accelerate treatment initiation
• Build and strengthen long-term relationships with hospital stakeholders, including physicians, nurse practitioners, and referral coordinators
• Provide deep insights from the field to shape broader commercial strategy
• Collaborate cross-functionally with internal teams to ensure message alignment and optimized account engagement

Nurse, Hospital Diagnostic Sales Specialist

Nurse – Hospital Diagnostic Sales Specialist

Account Manager

• Deliver appropriate and approved information and relevant messaging to target accounts
• Achieve call and sales activity targets as set by the company
• Complete administrative duties as required
• Demonstrate deep marketplace, therapeutic, product and disease expertise based on thorough understanding of rigorous scientific principles and data, including mechanism of action, indications, efficacy, safety, etc.
• Understand and apply knowledge of health care industry, trends, applicable laws and regulations, market conditions, and the market access environment and analyze these factors in the development of business plans and in daily execution of sales calls within compliance guidelines.
• Establish, maintain , and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies
• Demonstrate advanced ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders in accounts, using the insights to position current promoted brands and collaborate with customers on a customized strategy.

Key Account Manager

• Maintain a proactive and methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to goals and putting customers at the heart of everything we do) and utilizes current digital tools effectively
• Adapts quickly to new tools for successful customer engagement; leverages analytics to assist with developing insights and next best action plans.
• Proactively build and update business plans to address all customer types and opportunities in the territory.
• Explore and develop new relationships, while effectively maintaining existing relationships, with key contacts and opinion leaders across varied customer base
• Ensure key stakeholder education and awareness of our products throughout the territory geography in both public and private sectors.
• Engage and develop strategic partnerships with large customers to educate health professionals on our products and company resources.

Oncology Key Account Manager

• Develop new accounts and the growth of existing accounts through solid customer relationships, communication of technical product and disease state information, and effective territory management skills.
• Implement key marketing programs to increase the market share of key promoted products.
• Implement CSL Behring’s patient-focused hospital selling model with effective opening, probing, listening, and closing skills on customer calls.
• Maintain proper call frequency with assigned targets and update as needed to ensure time is aligned with a current product focus
• Develop and implement territory business plans consistent with corporate direction designed to achieve/exceed territory sales targets.
• Appropriate knowledge of product features and benefits, competitive products and programs and distribution channels.
• Use appropriate resources to create a compelling and logical rationale for the value of promoted products during informed discussions with customers, knowing how to compare, contrast, and position CSL Behring’s brand(s) versus competitor products.
• Review and evaluate patterns for products purchased and prescribed (outpatient vs in-patient infusion, as part of hospital contract, etc.).
• Comprehend complex account interdependencies to proactively develop and execute short- and long-term account plans in collaboration with the account team and supervisor.
• Ensure a consistent customer experience by effectively communicating and collaborating with Associate Sales Director, Hospital Accounts, Corporate Account Managers, Field Reimbursement Managers, Medical Science Liaison, and more.

Account Executive

• Support ongoing brand initiatives including transition from retail to specialty pharmacy partners, broadening brand awareness by fulfilling basic office needs that reinforce product presence within healthcare settings.
• HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment)
• Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment.
• Understand and use only approved promotional materials to support marketing message.
• Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.
• Implement the strategic call plan to exceed goals for assigned geographies.
• Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office.
• Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts.
• Guide the retail pharmacy customer interface at the local level to further sales efforts.
• Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary.
• Customize the delivery of sales messages to align with known customer needs.
• Share information on approved support resources.
• Complete all call reporting and inventory recording responsibilities following current procedures (based on scope of SOW).
• Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records.
• Prepare for and participate in all required sales conferences and training classes at local or remote locations.
• Complete all required Compliance training within timelines set by client

Field Sales Representative

• Responsible for the assigned territory to represent client’s product(s) in person (or virtually if needed) to healthcare providers, effectively communicating key selling messages about the product’s features, clinical benefits, and safety information.
• Deliver medical education in person (or virtually if needed), such as lunch and learns / CHE events and conferences to HCPs).
• Develop comprehensive and insightful key account plans to build, manage, and improve trustful relationships with key stakeholders while maximizing performance.
• Liaise and collaborate with cross-functional teams (Virtual Team Managers, Medical team, Strategic Account Managers, and Marketing team strategically to deliver on territory.
• Attend meetings/conference calls to update product knowledge, share market knowledge and discuss strategies.
• Complete daily CRM entries and other administrative duties to effectively manage designated territory.
• Monthly reporting of territory activities.
• Effectively manage expenses and budget to drive business.
• Attend client meetings, conferences and other various commitments when needed.
• Attend and complete all required training.

Pharmaceutical Infield Territory Manager – GTA West

• Demonstrate deep knowledge of rare disease marketplace, therapeutic landscape, and product (including mechanism of action, indication, efficacy, safety, etc.), to deliver clear, concise and accurate communication of PRC-approved content to target audiences.
• Understand and apply knowledge of healthcare industry, trends, applicable laws and regulations, and market conditions.
• Analyze these factors in the development of business plans and in daily execution of interactions within compliance guidelines.
• Build and maintain strong professional relationships with physicians/HCPs, office staff, and others in the patient care continuum.
• Demonstrate ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders in accounts, using the insights to help offices identify appropriate patients.
• Demonstrate strong account management skills (e.g. account planning, field resource coordination, customer education, promotion, reporting).
• Demonstrate effectiveness in working independently and in team environments.
• Foster team collaboration toward accomplishment of shared goals by providing knowledge, experience, and information.
• Communicate effectively with a cross-functional team on progress and best practices.
• Verify and complete required CRM data entry including details of the target’s responses, notes and any follow-through actions in accordance with policies and procedures set by the client.
• Conduct in-service meetings with HCPs to educate on company’s product and disease state, including the provision of meals to HCPs and accurately capture all HCP meal information in accordance with company policies and training.
• Organize, facilitate and manage speaker programs, obtain required approvals for sponsorships and exhibit booths, and attend conferences in accordance with company policies and training.
• Manage daily sales call activities to optimize time and maximize the achievement of sales objectives.
• Comply with all pertinent company policies and training.

Rare Disease Pharmaceutical Sales Representative

• Demonstrate deep knowledge of rare disease marketplace, therapeutic landscape, and product (including mechanism of action, indication, efficacy, safety, etc.)
• Understand and apply knowledge of healthcare industry, trends, applicable laws and regulations, and market conditions
• Analyze these factors in the development of business plans and in daily execution of interactions within compliance guidelines
• Build and maintain strong professional relationships with physicians/HCPs, office staff, and others in the patient care continuum
• Demonstrate ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders in accounts
• Demonstrate strong account management skills (e.g., account planning, field resource coordination, customer education, promotion, reporting)
• Demonstrate effectiveness in working independently and in team environments
• Foster team collaboration toward accomplishment of shared goals by providing knowledge, experience, and information
• Communicate effectively with a cross-functional team on progress and best practices
• Verify and complete required CRM data entry including details of the target’s responses, notes and any follow-through actions
• Conduct in-service meetings with HCPs to educate on company’s product and disease state
• Organize, facilitate and manage speaker programs, obtain required approvals for sponsorships and exhibit booths
• Manage daily sales call activities to optimize time and maximize the achievement of sales objectives
• Comply with all pertinent company policies and training