Nurse Navigator

Inizio Engage

Nurse Navigator role at Inizio Engage, supporting patients through treatment and case management. Collaborating with healthcare providers, specialty pharmacies, and payers to ensure access to medications and services.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $64,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient case management, including benefits verification, prior authorization, and financial assistance processes. Proficient in coordinating care among healthcare providers, specialty pharmacies, and patients while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Active RN LicenseClinical Nursing ExperienceCase Management ExperiencePatient AdvocacyHealthcare Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits VerificationPrior Authorization ManagementPatient Support ProgramsCase Progression ManagementFinancial Assistance CoordinationTherapy InitiationCompliance DocumentationQuality Initiatives ParticipationAudits and Continuous ImprovementPatient Engagement Strategies

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsAbility to Work Independently

Certifications & Qualifications

Active RN License

Industry Keywords

DermatologyImmunologyPatient AccessHUB ServicesSpecialty PharmacyHealthcare ProvidersPayersPatient Care CoordinationRegulatory CompliancePrivacy Requirements

About the role

Key responsibilities & impact

Coordinate with healthcare providers, specialty pharmacies, and payers to ensure patients gain access to their prescribed medication, understand cost support options, understand educational materials, and receive personalized support throughout their treatment journey
Serve as the primary point of contact for patients and caregivers who have been prescribed medication to provide personalized support on their treatment journey
Serve as a point of contact for HCPs for support for enrollments into patient support programs
Guide patients and/or caregivers through the post-prescription process including enrollment into support programs, benefits verification, prior authorization, financial assistance, and therapy initiation
Provide education on program offerings, insurance process, disease state and treatment using approved materials
Manage assigned patient cases from referral through therapy initiation, ensuring timely, accurate, and compliant case progression
Conduct benefits investigations to determine insurance coverage, prior authorization requirements, and patient financial responsibility
Manage the prior authorization and appeals process, including obtaining plan-specific criteria and requirements, initiating, submitting, and tracking requests, and following up with plans, patients, and HCPs as needed to ensure timely outcomes
Proactively identify and address barriers to therapy, including financial, clinical, and adherence challenges
Support medication adherence and ongoing patient engagement through a series of touchpoints
Coordinate with providers, pharmacies, and internal teams to ensure seamless care
Document all patient interactions and outcomes in compliance with program requirements
Monitor case progress and escalate complex reimbursement issues as needed
Participate in quality initiatives, audits, and continuous improvement efforts
Ensure compliance with all regulatory and privacy requirements

Requirements

What you’ll need

Active, unrestricted RN license required
3+ years of clinical nursing
3+ years of experience in dermatology or immunology preferred
2-5 years of case management and patient support experience
Experience in case management, patient access, HUB services, or specialty pharmacy preferred
Strong understanding of healthcare systems and patient advocacy
Excellent communication and interpersonal skills
Ability to manage a patient caseload independently
Strong organizational and problem-solving skills
Comfortable working in a virtual or call center environment

Benefits

Comp & perks

Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference