iManage

Account Manager

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms
• Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts
• Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution
• Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders
• Partnering closely with Customer Success, Professional Services, Product, and Marketing
• Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce
• Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives

Senior Account Manager – Southeast

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms
• Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts
• Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution
• Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders
• Partnering closely with Customer Success, Professional Services, Product, and Marketing
• Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce
• Staying ahead of legal industry trends and competitive landscape shifts

Senior Account Manager – Northeast

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives.
• Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts.
• Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution.
• Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner.
• Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes.
• Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce.
• Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities.

Senior Account Manager - West

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms
• Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts
• Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution
• Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders
• Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes
• Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce
• Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives

Senior Account Manager – Southeast

Senior Account Manager – Northeast

Senior Account Manager - West

Senior Account Manager – Midwest