Account Manager – Law Firms

iManage

Account Manager responsible for growing mid-market law firm accounts at iManage. Driving revenue growth through strategic account management and industry expertise.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management within the legal industry, focusing on client growth, retention, and expansion through strong relationship-building and consultative skills. Proficient in utilizing Salesforce for pipeline management and forecasting while staying informed on legal technology trends.

Highest-signal resume keywords

JD Degree5+ Years Account Management ExperienceSalesforce ProficiencyLegal Technology KnowledgeStrong Commercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient SuccessBusiness DevelopmentLegal OperationsLegal WorkflowsContract NegotiationForecastingPipeline ManagementCross-SellingUpselling

Soft Skills

Relationship ManagementConsultative SkillsStrategic ThinkingCommunication SkillsClient Advocacy

Tools & Technologies

SalesforceCRM Systems

Certifications & Qualifications

JD Degree

Industry Keywords

Legal IndustryLaw Firm OperationsLegal Technology LandscapeClient Modernization InitiativesExecutive-Level Relationships

About the role

Key responsibilities & impact

Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives
Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts
Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution
Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner
Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes
Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce
Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities

Requirements

What you’ll need

JD degree and legal industry experience, preferably within a law firm, legal technology company, or corporate legal department
5+ years of experience in account management, client success, business development, legal operations, or legal technology
Strong understanding of law firm operations, legal workflows, and the legal technology landscape
Experience building relationships with partners, firm leadership, legal operations, and IT stakeholders
Demonstrated ability to drive client growth, adoption, retention, or expansion opportunities
Strong commercial acumen and consultative relationship management skills
Experience managing customer activity, pipeline, and forecasting in Salesforce or a similar CRM
Bachelor's degree required; JD strongly preferred

Benefits

Comp & perks

Comprehensive Health/Vision/Dental/Life Insurance
401k Retirement Savings Plan with a company match up to 4%
Annual performance-based bonus
Enhanced leave for expecting parents: 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
Flexible time off policy
Multiple company wellness days each year
Access to RethinkCare, a global behavioral health platform