IDEXX

Engineering Manager

• Lead a regional team of Veterinary Software Consultants (VSCs) who are responsible for converting qualified pipeline into closed PIMS revenue across independent and specialty veterinary practices in their assigned region
• Own pipeline coverage, stage progression, and forecast accuracy on a weekly cadence, delivering forecasts while proactively identifying and closing pipeline gaps in partnership with Marketing, VSAs, and Inside Sales
• Manage a team, including weekly 1:1s, pipeline reviews, monthly deal reviews, and quarterly business reviews, ensuring consistent execution across team members
• Coach the team, run structured call reviews, and ensure post-demo debriefs
• Drive adoption and completion of a structured discovery curriculum
• Recruit, hire, and retain VSC talent and build a regional bench
• Partner cross-functionally with VSA, Inside Sales, Marketing, Product, Sales Enablement, Implementation, and Customer Success to improve SQL quality, campaign effectiveness, competitive intelligence, methodology adoption, and handoff quality at close

Senior Sales Manager – Veterinary Software

Email Marketing Manager

• Provide implementation of optimized email campaigns using templated assets within our demand generation platforms, including audience segmentation and email deployment.
• Build email journeys for multiple countries, and in multiple languages, under guidance of the Senior Email Specialist and the Email Production Lead.
• Support the build of campaigns, forms and automations using Salesforce Marketing Cloud and Pardot.
• Manage your projects in an organized and timely manner.
• Communicate effectively with colleagues and work in a collaborative hybrid environment.
• Contribute to Quality Assurance tasks.

Global Email Marketing Specialist

Customer Support

• You will travel up to 75% of the time (5+ days of car travel per week and 6-8+ overnights per month); weekend hours and weekday overtime may also be required; when not traveling, you will be working remotely from a home-based office
• You will install and train the staff in the clinic on the best way to use IDEXX Analyzers (e.g. ProCyte, Catalyst One, SediVue, InVue)
• You will support critical customer visits, providing onsite technical troubleshooting when things don’t go according to plan
• You will utilize a wide array of programs to plan and strategize your customer visits, enabling you to serve as a true IDEXX Ambassador and be viewed by your customers as a trusted partner
• You will manage your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth

Field Support Representative, Diagnostics

Sales Engineer

• Provide the deep product and technical credibility that Veterinary Software Sales Professionals cannot scale on their own
• Design and deliver tailored product demonstrations based on customer pain points, beginning with a clear validation of needs before presenting solutions
• Demonstrate ezyVet, Neo, Cornerstone, and related Veterinary Software solutions, clearly aligning product capabilities to measurable customer outcomes while maintaining an engaging, customer-focused dialogue
• Manage and resolve technical questions and objections using a structured, consultative approach
• Assess technical requirements including workflows, integrations, data migration, infrastructure, security, and user adoption considerations
• Lead technical validation activities such as proof-of-value sessions, solution workshops, and integration discussions with technical stakeholders
• Develop and document solution architectures, integration strategies, and migration plans that ensure a smooth transition to implementation
• Contribute technical expertise to RFPs and security reviews
• Collaborate closely with sales partners on account strategy and preparation
• Ensure a comprehensive technical handoff at deal close, including solution context and success criteria
• Support the development of sales capability by coaching on product knowledge, demonstration best practices, and value-based storytelling

Sales Engineer – Veterinary Software

Technical Account Manager

• Provide high-quality support to customers who use IDEXX analyzers for laboratory diagnostics
• Ensure a smooth experience when troubleshooting hardware and software issues
• Provide technical and handling support for analyzers
• Coordinate equipment installations
• Assist with hardware and integration issues
• Work closely with internal teams to resolve customer inquiries effectively
• Guide customers through troubleshooting and offer practical tips

Technical Customer Advisor

• Du bietest den tierärztlichen Praxisteams technischen und Handling-Support für ihre Analysegeräte für die Labordiagnostik.
• Du koordinierst Installationen von Geräten mit internen und externen Ansprechpartnern und hilfst bei der Behebung von Hardware- sowie Integrationsproblemen.
• Du arbeitest eng mit internen Teams zusammen, um Kundenfragen und -herausforderungen effizient zu lösen.
• Du führst Kund*innen durch Fehlerbehebungen und gibts praktische Tipps und Ratschläge zur Handhabung und Instandhaltung von Geräten.

Technischer Kundenberater

Health Coordinator

• Engage Leaders + Build a Culture of Safety: Build trusted relationships with leaders across all lines of business.
• Drive Program Excellence Across the Region: Develop, implement, and continuously improve EH+S programs.
• Meet Regulatory Expectations: Maintain current knowledge of European EH+S regulations and help manage compliance.

Environmental Health & Safety Regional Coordinator

Account Manager

• Estarás en primera línea trabajando para construir relaciones sólidas con nuestros clientes veterinarios.
• Conectarás con los clientes a través de interacciones orientadas a comprender su negocio y ofrecer conocimiento y formación sobre todo lo que IDEXX puede ofrecerles.
• Aprovecharás tus habilidades de venta consultiva para transformar las necesidades de los clientes en soluciones de diagnóstico basadas en el conjunto de productos y servicios de IDEXX.
• Ayudarás a las clínicas veterinarias a aumentar sus ingresos derivados del diagnóstico y serás percibido como un socio de alto valor.
• Comunicar el valor real de nuestros productos y servicios para la salud y el bienestar de los animales de compañía es el núcleo de la actividad comercial de IDEXX.
• Gestión autónoma de tu territorio y cartera de clientes con el fin de incrementar los ingresos recurrentes en diagnóstico año tras año y alcanzar los objetivos trimestrales de ventas de equipos médicos.
• Colaborar y realizar "co-venta" con otros profesionales comerciales de IDEXX en la región para cerrar ventas de equipos y tecnología de vanguardia.
• Formar y asesorar al personal de las clínicas veterinarias sobre nuestros productos, servicios e iniciativas de marketing, incluyendo la manera de involucrar al servicio de atención al cliente.
• Comunicar las necesidades de los clientes y los asuntos relacionados con la competencia al equipo de marketing de IDEXX y al responsable de tu unidad de negocio.

Account Manager – Diagnóstico Veterinario

• You are responsible for selling the IDEXX product portfolio in the field of veterinary diagnostics.
• Build close customer relationships and win clients through professional exchange.
• Support veterinary practices and clinics in expanding their in‑house diagnostic capabilities.
• Manage the assigned territory and provide comprehensive customer advice on diagnostic procedures.
• Collaborate with other sales experts, marketing and laboratory functions to ensure optimal customer service.

Veterinary Account Manager – Berlin South

Sales

• Enable Commercial Excellence by delivering and localizing the global commercial training curriculum for field and internal sales teams.
• Translate business strategy, portfolio priorities, and market context into practical, field‑ready application.
• Lead onboarding, virtual and in‑person training sessions, workshops, and webinars that drive adoption and execution.
• Coach sales professionals through field observations and structured feedback.
• Use performance data, field insight, and business priorities to identify capability gaps and development opportunities.
• Anticipate emerging learning needs driven by strategy shifts, portfolio evolution, or market dynamics.
• Partner with Country Sales Management to shape local learning plans aligned with European commercial priorities.
• Collaborate cross‑functionally with Sales Leadership, Marketing, Product, and Sales Operations.
• Monitor learner engagement, adoption, and effectiveness to improve retention and performance outcomes.
• Contribute to the development and refinement of training content, tools, and delivery approaches.

Sales Trainer

Inside Sales

• Prospecting, qualifying leads, and closing sales for IDEXX’s Rapid Assay, Chemistry, and Fecal businesses through phone, email, and virtual meetings with customers.
• Collaborate with the field-based Veterinary Diagnostic Consultants (VDCs) in your assigned geography to agree on and prioritize opportunities to generate revenue.
• Build strong relationships with customers to understand their needs and present tailored solutions to drive business growth.
• Partner with the broader commercial ecosystem, as needed, to ensure successful implementation and conversion of different growth initiatives.
• Use sales tools to maintain a robust pipeline of sales opportunities in a high-volume outbound calling and email environment.
• Lead IDEXX Rapid Assay, Chemistry, and Fecal product sales conversations within assigned territory.

Inside Sales Diagnostic Specialist

• Leverage sales and customer insights to deliver effective plans that drive customer acquisition, adoption, and advocacy
• Partner with Sales Organization to develop Vello sales enablement strategy
• Create customer acquisition and engagement programs and materials with Vetsoft marketing organization
• Serve as the content partner to global marketing strategists and field marketing partners
• Monitor and report on competitive intelligence gathered from the field
• Plan and execute launches for new capabilities across sales and customer education

Software Product Marketing Manager

• Manage a sales pipeline and make phone calls to customers to close new accounts for Web PACS, Telemedicine, and CardioPET.
• Provide product demonstrations via webinar for prospective customers.
• Consistently maintain an accurate sales forecast.
• Maintain Salesforce with accurate customer notes and opportunity information.
• Probe for and address competitive activity.
• Coordinate sales opportunities that span multiple IDEXX products involving multiple IDEXX sales representatives.
• Work both independently and as part of a team.
• Attend industry shows in territory as necessary.

Inside Sales Specialist – Bilingual

Outside Sales

• Build strong relationships with veterinary customers to help sell IDEXX’s medical device diagnostics portfolio of products.
• Engage customers through knowledgeable interactions, business discussions and educational opportunities about IDEXX's products.
• Leverage consultative selling techniques to translate customer needs into diagnostic solutions.
• Establish yourself as a valued partner by helping veterinary practices grow diagnostic revenue.
• Communicate customer needs and competitive issues to IDEXX's marketing organization and your business unit manager.
• Maintain comprehensive knowledge of IDEXX's products and services.
• Present IDEXX's values to customers in a professional manner.
• Attend trade shows and other educational events in the region.
• Manage IDEXX expenses and resources in line with company guidelines and directives.

Field Sales Representative – Veterinary Diagnostics

• Build strong relationships with Veterinary customers to help sell IDEXX’s medical device diagnostics portfolio.
• Engage customers through knowledgeable interactions about IDEXX's products and services.
• Maintain sales forecasts and territory plans, including distributor management and representatives.
• Initiate and coordinate lead generation with other IDEXX Sales Consultants and Distribution partners.
• Educate and train veterinary clinic staff about products, services, and marketing initiatives.
• Attend trade shows and other educational events in the region.
• Manage IDEXX expenses and resources in line with company guidelines and directives.