IDEXX

Account Executive

• Deliver monthly, quarterly and annual sales goals, within an expense budget.
• Leverage other sales channels to maximize sales and customer service franchise objectives.
• Develop and support sales processes to improve productivity and ensure that goals are met.
• Analyze the characteristics and trends of the local market and help define customer needs for new or modified products and services.

Senior Sales Representative

Counselor

• Sell the IDEXX product portfolio in the field of veterinary diagnostics
• Develop and strengthen close customer relationships
• Support veterinary practices and clinics with in-house diagnostics
• Work closely with other IDEXX sales specialists
• Communicate customer needs and competitive issues to the marketing organization and management
• Collaborate closely with laboratory departments to resolve customer queries and issues
• Professionally represent IDEXX's corporate values

Veterinary Diagnostics Advisor

Analyst

• Responsible for functional support of the Digital Billing Transformation, primarily through the SAP Sales & Distribution (SD) module.
• Perform functional configuration, integration, testing, support & maintenance tasks for SAP SD.
• Work on focused projects that will modernize the billing ecosystem to meet our customers’ needs.
• Translate requirements into technical possibilities but also communicate challenges back to a business audience.
• Work in a cross-functional delivery team and work independently on projects & deliver solutions.

Senior SAP SD Functional Analyst, Digital Billing Transformation

QA Engineer

• You'll build quality into every phase of product development, identifying and implementing improvements throughout the lifecycle.
• Partnering with other software engineers, you'll help build robust automation frameworks and infrastructure.
• You'll conduct ongoing quality checks throughout the software lifecycle, reporting findings and collaborating with developers to identify root causes and implement effective solutions.
• Actively Participate in analysis and grooming to draw out unclear or missed requirements
• Partner with Development Team to ensure adequate unit testing
• Define and design scalable standardization around test strategy, planning, data management, test case design, regression frameworks, and automation
• Develop and run automation regression with builds
• Advocate for process improvements supporting a high-quality delivery such as best practices in collaboration, feature grooming, story writing, estimation, and swarming
• Establish and maintain relationships with our Product Owners, workstream leads, and their leadership to understand how our systems are used, pain points, what is needed to best support usability to target a test approach beyond technical functionality.
• Understand current state and verify that changes and updates do not adversely affect performance or quality.
• Communicate test findings and defects during each phase of testing for resolution
• Review production defects for prioritization, root cause analysis, and resolution
• Report on quality throughout the development lifecycle: At project start - Test plan At the story level - Test cases and logging issues At the feature level - Regression test results At the product level - End to End automation and manually executed scenarios results

Quality Engineer – Digital Billing Transformation

Software Engineer

• Provide technical and business knowledge to application development, enhancement and integration projects utilizing current computing architectures.
• Provide technical guidance, mentoring, and follow SAP best practices in the provision of SAP solutions and associated services to IDEXX business units.
• Responsible for development focusing on design, coding, testing, quality assurance and supporting of complex SAP Application and Integration features in the Digital Billing Transformation team.
• Design, develop, implement and maintain SAP suite applications, internet-based applications and applications in other technologies.
• Resolve complex issues within own area of expertise and support others in resolving complex issues.
• Demonstrate a high level of quality, speed, reliability and efficiency while being able to work independently.
• Work closely together with other team members and proactively share expertise to ensure the team's success.
• Focus on the Digital Billing Transformation and modernizing enterprise systems integrations.
• Build integration for A2A and B2B solutions in heterogeneous landscape.
• Create data maps, conversion programs, and implementation of interface and enhancement programs of legacy, mobile, Non-SAP and SAP systems.
• Leverage best practices and provide guidance to use the same in SAP solution and service delivery.
• Effectively work with service providers, prioritize project deliverables, and determine implementation approaches.

SAP Application & Integration Developer, Digital Billing Transformation

Business Operations

• Collaborate across teams: Partner with our Global Business Services and IT teams to understand order to cash workflows and identify opportunities for process optimization and align digital transformation initiatives with business goals.
• Process design & documentation: Lead the documentation of current and future state order to cash processes, workflows, and solution designs—detailing the business rationale for decisions.
• Drive automation & testing: Work closely with our Digital Billing Transformation Quality Engineer to develop automated regression testing for invoicing scenarios, helping eliminate billing errors.
• Lead change initiatives: Serve as a key business process change agent—using Lean and other process improvement methodologies to influence, lead, and embed sustainable improvements across teams, focused on zero defect billing and order-to-cash optimization.
• Identify and implement process improvements that enhance customer experience and operational efficiency.
• Communicate with impact: Translate complex business requirements into clear, actionable documentation for both technical and non-technical audiences, including developers and leadership.
• Champion innovation and continuous improvement across systems and processes.

Business Process Improvement Lead, Digital Billing Transformation

Data Analyst

• You will lead and support collaborative efforts to identify customer data challenges, designs and executes workplans to prototype and insights that address critical external business questions.
• Collaborate with external and internal customers to develop insight reports and presentations.
• You will ensure high level of quality in all aspects of work (coding, QA, customer deliverables).
• Conduct data validation and collaborate to resolve data-oriented problems such as missing data, duplicate or incorrect data.
• You will work on complex problems in which analysis of data readiness requires an in-depth evaluation of various factors.
• You will work on significant and unique issues.
• You will collaborate with software product teams, working to integrate insights into IDEXX insight product to enhance value to our customers.
• You will participate on customer account teams in a supporting role. Responsibilities may include peer relationship management, written and verbal communications and periodic account reviews.
• You will build company and industry domain expertise and stay abreast of key industry drivers.

Senior Data Analyst

Consultant

• Responsible for achieving sales targets within your territory
• Responsible for building and maintaining a strong network of relationships with clients and local veterinarians

Veterinary Diagnostic Consultant – Junior

Inside Sales

• Prospecting, qualifying leads, and closing sales for IDEXX’s Rapid Assay, Chemistry, and Fecal businesses through phone, email, and virtual meetings with customers.
• Collaborate with the field-based Veterinary Diagnostic Consultants (VDCs) in your assigned geography.
• Build strong relationships with customers to understand their needs and present tailored solutions.
• Partner with the broader commercial ecosystem to ensure successful implementation and conversion.

Inside Sales Specialist – Diagnostics

Account Manager

• Manage your territory and customer base to increase recurring diagnostic revenue
• Attain quarterly medical device equipment sales
• Increase utilization of in-house diagnostic tests and assays
• Collaborate with other IDEXX sales professionals to close capital equipment and technology
• Educate and train veterinary clinic staff about products, services and marketing initiatives
• Maintain comprehensive and up-to-date knowledge of IDEXX's products and services
• Communicate customer needs and competitive issues to IDEXX's marketing organization

Territory Manager, Veterinary Diagnostics

Marketing

• Assist in the development of global marketing plans that support business objectives.
• Conduct ongoing research on markets, competitors, and customer segments for strategic decision-making.
• Support the development of audience segmentation, persona insights, and value propositions.
• Translate business goals into actionable marketing strategies that can be executed globally.
• Contribute to the global go-to-market (GTM) strategy.
• Support the execution of integrated marketing campaigns across digital, education, and brand content channels.
• Collaborate with product marketing and creative teams to develop messaging and assets.
• Manage the end-to-end execution of global campaigns, ensuring timelines, deliverables, and budgets are met.
• Partner with regional marketing teams for alignment and knowledge-sharing.

Global Marketing Strategist

Designer

• Partners with product management, development, quality assurance, visual design, and usability engineers to understand product requirements and identify solutions to user interface challenges
• Creates wireframes, mockups, design documentation, and interactive prototypes to visualize and test design concepts
• Leverages established design system to maintain visual and functional consistency across software interfaces
• Leads user research initiatives, including conducting user interviews and usability testing, to gather insights and refine designs
• Develops creative responses to UX issues that arise during development and testing
• Work closely with development teams to ensure design intent is accurately implemented in the final product
• Advocates for the user-centered design process and contribute to the overall user experience of IDEXX software products

Senior Software Interaction Designer

• Collaborates on system design activities
• Develops and executes formal plans, procedures and scenarios for testing
• Reviews and assesses test coverage
• Plans tests, writes test cases/scripts, automates test cases
• Documents and tracks test results, defects and other quality metrics

Senior Software Testing Analyst

Sales

• Partner with commercial ecosystem on sales proposals while balancing the needs of the customer and the business.
• Investigate and resolve inquiries or concerns.
• Escalate situations that are unique and unable to be resolved through current processes.
• Proactively identify opportunities to positively enhance our service offering.
• Understand the organizational structure, customer agreement lifecycle, products, services, marketing programs and pricing.
• Demonstrate resourcefulness.
• Know where to locate and follow policies, procedures, and program guides.
• Gain trust and confidence with members of the commercial ecosystem through honesty, integrity, and authenticity.
• Drive results and meet service level agreements by prioritizing and planning work to ensure tasks are completed on time.
• Contribute to customer satisfaction, loyalty and retention by partnering with members of the commercial ecosystem to develop creative solutions that meet the customer’s needs.
• Using SalesForce.com to approve the setup of new SAP accounts
• Supporting the achievement of revenue, gross margin and operating expenses as per target
• Ensuring the sales team adheres to pricing policies, submits paperwork correctly and follows the correct audit guidelines
• Daily reporting of the number of instruments sold, installations and pipeline for internal use
• Participation in projects to implement initiatives; identification of project opportunities and generation of ideas and solutions
• Communicating with related areas to coordinate work
• Potentially leading work activities of others, coordinating daily activities and providing training, coaching and guidance
• Partner with commercial ecosystem on sales proposals and developing solutions that meet the customer’s needs
• Investigate and resolve inquiries
• Identify opportunities to improve service offering
• Personal development

Sales Support Associate

Customer Support

• Develop strategies to maintain and grow Customer Accounts
• Install, onboard, and train clinic staff on IDEXX products
• Identify additional customer needs and present solutions
• Assist with critical customer need visits
• Provide onsite technical support
• Visit customers in the field every day
• Manage schedule and travel based on customer needs

Field Support Representative

• Apoyo en la planificación, ejecución y seguimiento de nuestro plan anual de marketing, con campañas dirigidas a nuestros clientes y planes de lanzamiento de nuevos productos.
• Apoyo en la planificación y realización de eventos, incluyendo congresos, seminarios y eventos en clínicas y hospitales veterinarios.
• Apoyo en tareas administrativas y logísticas, ademas de asistencia a reuniones.
• Apoyo en la comunicación tanto interna (con nuestro equipo comercial) como externa (con la creación de materiales de comunicación para nuestros clientes).
• Seguimiento del rendimiento de las acciones de marketing y elaboración de informes detallados.

Iberian Marketing Intern

Financial Planning and Analysis

• Partner with lines of business by providing financial business tools, dashboards and reports for timely decision-making
• Consult with and advise lines of business, ensuring business decisions are well supported from financial standpoint
• Support period-end close processes which may include reconciliation of internal accounts, comparing actual performance to latest financial outlook, preparing expense accruals, and reviewing accuracy of expense profile
• Develop various analyses, reports and presentations; perform ad hoc financial forecasting, analysis modeling and special project support as needed
• Participate in budget process, providing financial information, analysis and support as needed
• Work with multiple systems for use in information retrieval and analyses
• Identify and implement processes and improvements in planning, analysis, reporting and monitoring of both financial and non-financial measures
• Leverage information technology to automate, streamline and integrate processes
• Monitor internal control environment; identify gaps in controls and support development of approaches to mitigate exposure
• Identify trends and developments in competitive environments and present findings to management
• Manage expense planning, reporting and analysis for a growing Sales organization and evaluate investments and process improvements

Senior Financial Analyst, Commercial Finance

• Partner with R&D leaders by providing financial business tools, dashboards, and reports for timely decision-making
• Consult with and advise R&D teams, ensuring business decisions are well supported from financial standpoint
• Support period close processes by comparing actual results to plan and providing reporting and detailed commentary for business partners
• Prepare journal entries including accruals and account reconciliations
• Maintain cost center data platforms for finance and business partner teams
• Drive capital expense management, including business partner support and documentation processes
• Create and analyze monthly, quarterly, and annual financial reports, ensuring that financial information is recorded and presented accurately
• Develop various analyses, reports, and presentations; perform ad hoc financial forecasting, analysis and modeling and special project support as assigned
• Participate in strategic planning and budget process, providing financial information, analysis, and support as assigned
• Work with multiple systems for use in information retrieval and analyses
• Identify and implement processes and improvements in planning, analysis, reporting and monitoring of both financial and non-financial measures
• Leverage information technology to automate, streamline and integrate processes
• Monitor internal control environment and identify gaps in controls and support development of approaches to mitigate exposure

Senior Financial Analyst, R&D Innovation

• Partner with Veterinarian Software and Services business to provide financial business support, dashboards and reports for timely decision-making.
• Consult with and advise lines of business, ensuring business decisions are well supported from financial standpoint.
• Support period-end close processes including reconciliation of internal accounts, comparing actual performance to latest financial outlook, preparing revenue and expense cost accruals, and reviewing accuracy of revenue, gross margin and expense information.
• Create, maintain and analyze monthly, quarterly and annual financial statements and reports.
• Develop budgets and financial projections from revenues to operating margins and key balance sheet items.
• Maintain analyses, perform ad hoc financial forecasting, analysis and modeling and special project support.
• Maintain and update financial models for initiatives such as product launches, geographical expansion and proposed marketing programs.
• Work with multiple systems for information retrieval and analyses; leverage IT to automate, streamline and integrate processes.
• Identify and implement process improvements in planning, analysis, reporting and monitoring of financial and non-financial measures.
• Monitor internal control environment, identify gaps in controls and support development of mitigation approaches.
• Maintain KPIs with SaaS based metrics, dashboards, and productivity to drive business decisions.
• Automate and improve current reporting.

Senior Financial Analyst – Veterinary Software

Operations

• Supervise a team of Medical Laboratory Technicians analyzing samples to help veterinarians diagnose and treat pets
• Organize staff schedules, coordinate workflow, and oversee costs and metrics
• Troubleshoot diagnostic analyzers and resolve workflow and turnaround time challenges
• Act as both a business leader and people leader for the lab and line of business
• Coach and develop employees to reach business goals and their full potential
• Promote continuous improvement, collaboration, inclusiveness, and lab safety

Laboratory Operations Supervisor

• Work closely with Field Sales Representatives and Customer Support to develop strategies to maintain Customer Accounts through education and customer-centric solutions
• Install and train clinic staff on IDEXX Diagnostic Imaging Systems
• Provide onsite technical support and assist with critical customer need visits when issues arise
• Visit customers in the field daily and adjust schedule to attend customer events and emergency practice visits
• Serve as an IDEXX Ambassador and trusted advisor, planning and strategizing customer visits using company tools
• Manage schedule based on customer attributes and needs while focusing on professional development
• Travel extensively (up to 75%) and work from a home office to support field-based customers
• Build relationships, collaborate with team members, and represent IDEXX values in customer interactions

Field Support Representative, Diagnostic Imaging

ServiceNow

Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs.
Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling.
Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams.
Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases.
Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence.
Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population.
Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting.
Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes.
Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity.

ServiceNow Application Analyst, ITOM, CMDB

Outside Sales

• Strive to exceed the sales revenues for IDEXX Water products through regular sales visits with clients performing microbiology water testing on their drinking, raw, bottled and other waters
• You will have the opportunity to collaborate and “co-sell” with other IDEXX sales professionals in the region to close the capital equipment and technology
• Travel regularly to meet customers to sell the value of the IDEXX products
• Work to grow business annually through gaining new customers and growing existing business
• Show your proven track-record of closing sales and of meeting quarterly sales goals
• Schedule prospect calls, presentations, and training
• Collaborate with the help of inside sales partners
• Other assigned tasks