IDEXX

Full-stack Engineer

• Orchestrate AI-assisted workflows to accelerate delivery—grounded in strong design, reviews, automated checks, and production monitoring
• Design, build, and maintain core product features across frontend and backend
• Cross-functional collaboration to shape product direction and architecture
• Lead by example through high-quality, maintainable software
• Review PRs, mentor other engineers, and help shape best practices
• Own your work in production—monitor, debug, and iterate
• Help define and evolve our engineering processes as we scale
• On-call occasionally

Senior Full Stack Engineer

Customer Support

• Work closely with Field Sales Representatives and Customer Support
• Develop strategies to maintain Customer Accounts through education and other solutions
• Install and train staff in clinics on the use of IDEXX Diagnostic Imaging Systems
• Assist with critical customer need visits and provide onsite technical support
• Visit customers in the field every day, with occasional schedule adjustments for events
• Build relationships with customers and work as a team player
• Manage schedule based on customer needs while focusing on professional development

Field Support Representative, Diagnostic Imaging

Inside Sales

• The Inside Laboratory Sales Specialist will be primarily focused on generating demand and sales qualified leads for new reference lab business.
• This professional will partner with other field sales professionals, helping to grow reference lab revenues via new business acquisition and same store sales leveraging the highly differentiated IDEXX Reference Laboratory Test Menu and Service offering.
• He/She will utilize a customer centric pricing strategy and targeted sales approach to achieve quarterly objectives.
• You will leverage IDEXX offering to win new reference lab business and/or generate sales qualified leads(SQLs) for local sales professionals.
• You will maintain customer contact database(salesforce.com) with accurate profiles, notes, opportunity and competitive information.
• You will establish credibility among customers through demonstration of product knowledge and a consultative sales approach.
• You will develop strong working relationships with existing IDEXX ecosystem.
• You will work effectively with leadership & cross-functional teams to ensure success & an optimal customer experience.

Inside Sales – Laboratory Specialist

Manager

• Lead Smart Manufacturing and Industry 4.0strategy across multiple manufacturing sites in the US and Europe.
• Develop multi-year roadmap, and operating model for OT digital systems (SCADA, OEE, IIoT, analytics).
• Establish strategy, standards, reference architectures, governance, and success metrics across sites and production areas.
• Lead and mentor a team of OT digital professionals (e.g., Sr. Automation Controls SCADA Engineers, data/visualization resources, integrators).
• Own the architecture, lifecycle management, scalability, and reliability of Ignition based IIoT and SCADA system.
• Drive platform consistency (templates, tag models, naming standards, alarming, security), environment management (dev/test/prod), and change control.
• Partner with Automation Engineering and equipment vendors to ensure new automation is “digitally ready.”
• Lead integration of SCADA and OEE with production automation equipment, and enterprise systems like MES, CMMS, and QMS to enable end-to-end actionable insights.
• Ensure the organization has the data visualizations needed across roles (operators, engineers, supervisors, leadership) to provide data driven insights.
• Lead OT network strategy in partnership with IT/Network teams, including segmentation approaches and plant-floor connectivity standards.
• Ensure OT digital systems and connected automation assets align with corporate cybersecurity policies and best practices.

Senior Manufacturing Manager – Digital Innovation

Machine Learning Engineer

• Develop and implement scalable software and infrastructure solutions in support of model training, development, and production inference.
• Collaborate with Product Teams and Data Scientists to analyze and clarify requirements, translating them into robust technical solutions.
• Contribute to the scalability, performance, and reliability of applications, training, and inference workflows.
• Design and implement data pipelines to support machine learning workflows.
• Participate in code reviews to ensure high-quality code and adherence to best practices in machine learning and software engineering.
• Apply software design patterns and contribute to architectural discussions.
• Demonstrate initiative by identifying and applying innovative approaches to a variety of ML engineering challenges.
• Contribute to the design and development of an AI Development Platform, supporting the adoption of AI capabilities throughout the enterprise.
• Work closely with Data Engineering and DevOps to build robust processing workflows and pipelines.
• Partner with technical product management and engineering teams to identify reusable datasets, design patterns, components, libraries, and infrastructure that optimize costs and enable cross-functional solutions.
• Share knowledge and provide technical guidance to junior team members, contributing to a culture of learning and continuous improvement.
• Contribute to team initiatives and drive assigned workstreams to successful and timely completion.
• Operate with a high degree of independence on well-defined problems while escalating ambiguous or high-impact decisions appropriately.

Senior Machine Learning Engineer

Account Manager

• Sell IDEXX's product portfolio in the field of veterinary diagnostics
• Establish and strengthen close customer relationships
• Acquire customers through technical and commercial dialogue
• Support veterinary practices and clinics in expanding their in-house diagnostics
• Collaborate with IDEXX sales specialists in the region
• Communicate company values and respond to customer inquiries
• Professionally represent IDEXX values to customers

Veterinary Account Manager

IT Support

• Troubleshooting our technical equipment (hematology and biochemistry)
• Assisting veterinarians with the operation of blood analyzers
• Proactively contributing to the team
• Discussing and resolving technical issues with customers
• Building and maintaining customer relationships and trust
• Contributing to optimal customer care
• Handling new analyzers

Technical Customer Support Consultant

• Lead Smart Manufacturing and Industry 4.0 strategy across multiple manufacturing sites in the US and Europe.
• Develop multi-year roadmap, and operating model for OT digital systems (SCADA, OEE, IIoT, analytics).
• Establish strategy, standards, reference architectures, governance, and success metrics across sites and production areas.
• Lead and mentor a team of OT digital professionals (e.g., Sr. Automation Controls SCADA Engineers, data/visualization resources, integrators).
• Own the architecture, lifecycle management, scalability, and reliability of Ignition based IIoT and SCADA system.
• Drive platform consistency (templates, tag models, naming standards, alarming, security), environment management (dev/test/prod), and change control.
• Partner with Automation Engineering and equipment vendors to ensure new automation is “digitally ready.”
• Lead integration of SCADA and OEE with production automation equipment, and enterprise systems like MES, CMMS, and QMS to enable end-to-end actionable insights.
• Ensure the organization has the data visualizations needed across roles (operators, engineers, supervisors, leadership) to provide data driven insights.
• Lead OT network strategy in partnership with IT/Network teams, including segmentation approaches and plant-floor connectivity standards.
• Ensure OT digital systems and connected automation assets align with corporate cybersecurity policies and best practices.

• Act as the liaison between customers and the IDEXX laboratories
• Answer customer questions and quickly and effectively resolve issues
• Provide and clarify lab test results
• Coordinate follow-up tests on samples
• Help coordinate the pickup and delivery of samples

Customer Support Consultant – Reference Labs

Software Engineer

• You will be a senior member of a highly effective team delivering industry leading capabilities, participating in business planning and technical strategy.
• Innovate in technology, team process and development practices.
• Our team practices Scrum development, so experience and desire to work in Agile teams is a must!
• You will work with a close-knit team of Architects, Developers, Data QA Engineers, DevOps, Product Owners, and Scrum Masters in a variety of remote locations - excellent communication, collaboration and interpersonal skills are important for team success.
• You will have the support to learn new skills, access to a network of professionals, and exchange knowledge with peers through mentorship and coaching opportunities.

Senior Application Developer

Data Engineer

• You will be a senior member of a highly effective team delivering industry leading capabilities, participating in business planning and technical strategy.
• Innovate in technology, team process and development practices.
• Work with a close-knit team of Developers, QA Engineers, DevOPS, Product Owners, and Scrum Masters - excellent communication, collaboration and interpersonal skills are important for team success.
• Have the support to learn new skills; access to a network of professionals; exchange knowledge with peers through mentorship and coaching opportunities.

Senior Software Engineer, Data

• Each day, you will have the responsibility to lead and manage activities by going into Veterinary practices to promote IDEXX as their external reference laboratory provider.
• Communicating the true value of our products and services is at the heart of IDEXX’s commercial business.
• Your goal? To work closely with practices to understand their reference laboratory needs, identifying and working with the team to achieve new business opportunities whilst building rapport with various stakeholders.
• Working independently, you’ll be the point of reference for the reference laboratory – representing the commercial team.
• Ensuring sales and revenue goals are met - you’ll build relationships, and develop the strategy and the execution plans for the reference laboratory initiatives.
• It is essential for success that there is a strong collaboration with your internal commercial partners.
• With our one diagnostic solution – we are passionate about educating stakeholders about our purpose; the tests we can run, the fantastic expertise of the laboratory, and the quality of our service offering.

Reference Laboratory Key Account Manager

Events

• Analyze metrics and communicate results to internal partners.
• Project manage educational events to ensure consistency and collaboration while following established guidelines, processes and tools.
• Partner with field to support territory growth and educational strategy.
• Partner with Medical Outreach team on scheduling and speaker management.
• Develop and coordinate documents related to events and communications.
• Primary point of contact for scheduled event participants and attendees, and other potential internal/external customers interested in attending or participating in the events.
• Ability to manage work flow in IDEXX learning management system.
• Create pertinent SOP documents, as assigned.
• Market event; manage invites, registration, fax blast, run event radius report.
• Responsible for communication to field around event details, including, pre-at-post.
• Effectively and consistently communicate and champion best practices and logistics to customers/stakeholders at all levels of management, gaining buy in from stakeholders, and educating others as needed.
• Collaborate with internal planning partners to confirm event venues and details.
• Ability to manage third party vendors.
• Develop and continually learn, grow and strengthen individual capabilities, staying current with industry trends and best in class practice.
• Develop and improve understanding of organization's educational goals and target topics, and speakers to meet the business priorities.
• Train new team members, as needed.
• Perform other duties as assigned.

Seminar Event Coordinator

• Work closely with Field Sales Professionals and other internal teams to maintain and grow Customer Accounts
• Install, onboard, and train staff in clinics on IDEXX products and services
• Provide onsite technical support for customer needs
• Plan and prioritize work in a dynamic environment

Field Support Representative

Outside Sales

• Communicating the true value of our veterinary diagnostic and technology products and services.
• Develop deep and meaningful relationships offering solutions to meet our customers' unique needs.
• Engage customers through knowledgeable interactions, business discussions, and educational opportunities.
• Leverage consultative selling techniques to translate customer needs into diagnostic solutions.
• Increase recurring diagnostic revenue year over year and attain quarterly medical device equipment sales.
• Collaborate and "co-sell" with other sales professionals to close capital equipment and technology.
• Educate and train veterinary clinic staff about products, services, and marketing initiatives.
• Maintain comprehensive knowledge of products and services.
• Communicate customer needs and competitive issues to marketing organization and business unit manager.
• Present IDEXX's values to customers in a professional manner and manage IDEXX expenses and resources in line with company guidelines

Senior Full Stack Engineer

Field Support Representative, Diagnostic Imaging

Inside Sales – Laboratory Specialist

Senior Manufacturing Manager – Digital Innovation

Senior Machine Learning Engineer

Veterinary Account Manager

Technical Customer Support Consultant

Senior Manufacturing Manager – Digital Innovation

Customer Support Consultant – Reference Labs

Senior Application Developer

Senior Software Engineer, Data

Reference Laboratory Key Account Manager

Seminar Event Coordinator

Field Support Representative

Field Sales, Diagnostic Consultant