Hyatt

Director

• Define and own the global strategy, governance, and roadmap for Rooms Technology Products aligned with enterprise and brand objectives.
• Ensure guest-facing platforms meet enterprise technical standards, security requirements, and industry best practices.
• Evaluate and adopt emerging technologies that enhance guest engagement, operational efficiency, and owner value.
• Provide architectural and integration leadership to ensure platform resilience, scalability, and performance.
• Establish and manage strategic vendor partnerships, serving as the primary corporate contact for Rooms Technology Products.
• Act as subject matter expert and systems owner for rooms technology platforms, including guest messaging, service optimization, and authorization tools.
• Collaborate with IT, Operations, and vendors to maintain platform availability, compliance, and global consistency.
• Lead root-cause analysis and resolution of complex platform issues to improve reliability and performance.
• Define, maintain, and enforce global technical standards, including audits, assessments, and exception management.
• Lead enterprise RFPs and vendor agreements, negotiating MSAs and SLAs to ensure performance, security, and value.

Group Platform Director – Rooms Technology Products

Communications

• Collaborating closely with the broader Growth, Owner Relations and Brand Portfolio teams
• Articulating Hyatt’s evolving growth strategy
• Demonstrating the value Hyatt delivers to current and prospective hotel owners
• Translating Hyatt’s sharpened focus on organic growth into clear, compelling narratives and communications
• Partnering closely with Growth and Development, Operations, Franchise & Owner Relations, B2B Marketing, and Commercial Services
• Delivering innovative and differentiated communications and go-to market materials
• Crafting timely, relevant messaging that reflects Hyatt’s purpose of care and long-term organic growth priorities

Senior Manager, Growth & Owner Communications

Sales

• Selling guest rooms, meeting space, food and beverage and other Hyatt services to customer groups
• Managing accounts and conducting site inspections
• Soliciting and generating new business
• Preparing and presenting effective proposals
• Maintaining well organized documentation and reports
• Utilizing Hyatt systems and coordinating customer service requirements as appropriate
• Participating in and may lead event meetings, sales and other staff meetings
• Working as a team member with the sales and event staff, and in close contact with assigned Administrative Assistant and other support staff

Group Sales Manager – Large Market

Product Manager

• Drive the vision, roadmap, and direction for Hyatt’s Data and AI Products aligned with Hyatt’s business priorities.
• Lead planning, scoping, and prioritization of initiatives to deliver high-impact outcomes.
• Gather requirements, determine features and their priority, write product specs, refine feedback, help write test plans, manage the backlog, and ship products quickly.
• Ensure data quality, definition, monitoring, alerts, and recourse is built into roadmap plans and engineering requirements of each data and AI initiative/product.
• Ensure new product or algorithmic requirements are following Hyatt policies and/or corresponding contracts before being passed to developers.
• Define and ensure products meet business SLAs.
• Gain an intimate understanding of the current methods of building and delivering data and AI pipelines into Hyatt’s data and AI Platforms and define how this should work in the future.
• Represent the team with partners and senior company leaders to align resources and prioritization.
• Promote enterprise-wide adoption of data and AI Products.
• Educate teams on data and AI Products and use cases.
• Demonstrate a commitment to Hyatt core values.

Data and AI Product Manager – Hybrid Opportunity

• The Associate Vice President, National Sales leads a rapidly growing, self-funded sales organization across the Americas, responsible for generating new business for Hyatt and driving sustained top-line performance.
• Develop and execute strategic sales plans aligned with enterprise commercial goals, incorporating market analysis, target segmentation, and competitive dynamics.
• Identify and evaluate new business opportunities in the Small to Mid‑Market sector, with a focus on expanding market share and accelerating growth.
• Build specialization within industry verticals that propel emerging brands and priority markets.
• Regularly review fee structures to ensure competitiveness, alignment with industry standards, and clear value articulation.
• Lead, inspire, and scale a high-performing sales force through coaching, skill development, and performance-driven leadership.
• Establish data-driven goals by monitoring key sales metrics and performance indicators; adjust strategy to optimize productivity and outcomes.
• Build and nurture strong relationships with key accounts, deeply understanding their needs and ensuring Hyatt provides forward-looking, value-driven solutions.

AVP, National Sales

• Selling guest rooms, meeting space and other Hyatt services to customer groups
• Managing accounts and conducting site inspections
• Preparing and presenting effective proposals
• Maintaining well organized documentation and reports
• Utilizing Hyatt systems and coordinating customer service requirements as appropriate

Sales Manager – Group

Analyst

• Own daily review, recommendation, and execution of vacation package pricing for the CheapCaribbean.com brand across all destinations to optimize margin and revenue performance
• Analyze booking trends, demand signals, and performance data to identify pricing opportunities, risks, and corrective actions
• Execute pricing changes independently within established guardrails, including price floors, ceilings, approval thresholds, and promotional windows
• Develop pricing recommendations and scenarios using advanced analytical techniques to support short- and mid-term revenue strategies
• Partner closely with B2C Strategy and B2C Merchandising teams to align pricing decisions with site merchandising priorities, demand strategies, and commercial initiatives
• Produce executive-ready insights and summaries for Director- and VP-level stakeholders, clearly communicating performance drivers and pricing actions
• Leverage SQL, Python, Power BI, Excel, and LLM tools to automate analysis, improve decision velocity, and scale revenue management processes
• Monitor competitive pricing and market dynamics to ensure pricing remains responsive and strategically positioned
• Support continuous improvement initiatives by identifying opportunities to enhance pricing methodologies, tools, and workflows

Senior Analyst, B2C Revenue Management

Influencer Marketing

• Own and drive Influencer Strategy & Campaign Management including developing and executing influencer marketing strategies across all four brands to support brand awareness, performance, and broader organizational goals
• Ideate and bring to life unique, creative influencer campaigns that feel culturally relevant and trend-forward
• Identify, recruit, and manage relationships with both travel and non-travel influencers across multiple platforms
• Manage all communications with influencers including contracts, travel arrangements, and marketing deliverables
• Create pitch decks and coordinate with partnership marketing and resort partners for on property stays
• Coordinate all influencer travel and briefing
• Create recap decks, analyze performance and provide insights on future campaigns
• Own and drive non-travel partnerships
• Identify new influencer strategies including sourcing and working with influencers who are posting without traveling
• Guide the direction for talking points and monitor and report on performance
• Drive cross functional implementation of influencer content to increase brand awareness and usage
• Manage influencer landing pages with content and email teams
• Manage SEO tests in collaboration with performance marketing team
• Work closely with paid social team and agency
• Work closely with email team to implement influencer content
• Work with AB testing team on new ideas for influencer content implementation
• Own and manage implementation of creator paid social content
• Ideate and create all necessary assets for paid social to drive engagement
• Work directly with the paid social channel manager on strategies
• Work with agency partners to turn out monthly content in a timely manner to share with the paid social team
• Manage and maintain tracking document of usage rights for paid social team
• Manage and Execute events, PR trips & activations
• Lead influencer event strategy and execution, including ideation, planning, and on-site management
• Manage and organize influencer events in major U.S. markets
• Support and execute large-scale PR trips, including coordination with internal teams and external resort and destination partners in partnership with agencies
• Coordinate influencer travel, accommodations, itineraries, and on-site activities in partnership with internal teams and external agencies
• Own influencer marketing budgets, including forecasting, tracking, and reconciliation
• Manage influencer payments, vendor setup, marketing credit card coding, and financial tracking
• Track and report on influencer performance metrics on a weekly and monthly basis
• Analyze campaign results and deliver detailed recaps and insights to stakeholders
• Coordinate Nobel Beach Prize Influencer Program
• Source NBP judges
• Coordinating judging program with content team
• Assist with the Nobel Beach Prize influencer program, including campaign execution and reporting
• Be trend focused and creative in ideation of new tactics, strategies and ideas

Associate Manager, Influencer Marketing

• Develop, document, and maintain robust account intelligence within Hyatt’s CRM.
• Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations.
• Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs.
• Ensure managed accounts include Hyatt in all group sourcing requests.
• Identify and capture share shift business opportunities for both current, new, and focus hotels.
• Support collaborative communication between hoteliers and customers to negotiate and win business.
• Champion company initiatives and priorities with customers as appropriate.
• Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales.
• Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales.
• Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment.
• Elevate the voice of the customer within Hyatt.

National Sales Account Lead

Social Media Manager

• Own global social strategy, channel planning, and editorial calendars across luxury brands and key platforms
• Lead end-to-end execution for major brand moments (campaign launches, openings, partnerships, brand activations, property openings), ensuring social is integrated across creative, PR, and paid media
• Develop high-quality content ecosystems and brief creative partners/agencies with clear direction, elevated standards, and platform-native thinking
• Ensure brand voice and visual consistency across social—protecting distinct brand identities while aligning to a global luxury standard
• Partner with Paid Media to align organic and paid social strategy, optimize content performance, and deliver campaign learnings
• Coordinate with Communications/PR, legal, and centralized support teams on community management guidelines, escalation protocols, and real-time response support during high-visibility moments
• Create toolkits, playbooks, and governance to enable regions and properties to execute locally with consistency and nuance through a brand lens
• Track performance and report insights (content effectiveness, channel trends, audience growth, engagement quality), translating analytics into clear recommendations
• Support cross-functional special initiatives, including creator/influencer programs, content capture moments, and brand storytelling projects

Global Social Media Manager – Luxury

Full-stack Engineer

• Collaborating closely with the broader Digital Loyalty, Account & Authentication team
• Building out web components and pages with React
• Contributing to the maintenance of existing backend microservices
• Working in a team environment
• Hybrid role, in the office 2-3 times per week

Product Engineer – Full Stack

Manager

• Oversee a team of CRMs and Analysts
• Assist the team to achieve RevPAR, RGI, and Budget through the leadership of the CRMs and Analysts under their care
• Manage a portfolio of properties that have opted into the CRM service
• Work with the senior leadership team to gather data and conduct an analysis of revenue potential generated by both transient and group travel
• Make strategic decisions, communicating effectively with the on-property hotel team, CRMs, and Analysts
• Daily Management of people and a portfolio of properties across the Americas
• Lead a team focused on the financial success of the organization
• Communicate frequently and well with property, above property, and corporate teams, tracking trends, reporting up results, and developing actions based on findings
• Assist in the hiring and growth of new employees and current colleagues
• Provide strategic guidance to CRMs and Analysts

Senior Manager, Central Hotel Services, Revenue Management

• Provide technical guidance and mentorship to other engineers, helping them develop solutions and resolve technical challenges.
• Lead the implementation of key features and ensure proper documentation for both new and existing functionality.
• Advocate for code quality and maintainability, participating in architecture and design discussions.
• Submit pull requests (PRs) and incorporate feedback effectively, promoting collaborative development.
• Drive the adoption of consistent practices and patterns to improve readability and maintainability of the Android codebase.
• Optimize the performance and efficiency of the Android application, ensuring a smooth user experience.
• Collaborate with cross-functional teams, including product and design, to deliver high-quality features.
• Stay up to date with the latest Android development trends and tools, providing recommendations on improvements.
• Participate in technical interviews and contribute to hiring efforts for the engineering team.
• Foster a culture of continuous improvement, encouraging knowledge sharing and best practice adoption across the team.
• Demonstrate a commitment to Hyatt's core values.

Senior Product Engineer – Mobile

QA Engineer

• Work closely with product, design, and development team members to understand business requirements and to communicate problem impacts/risks.
• Apply proven analytical and problem-solving skills.
• Be knowledgeable in the features for which the team is responsible; understand quality assurance measures and follow industry standards in applying them.
• Communicate test progress, test results, and quality of application changes.
• Analyze test results to discover and report out on defects.
• Proactively identify new tools/processes/approaches and continuously strive to find ways to improve the overall testing strategy.
• Able to test Content Management System features, Front-end & Back-end application and web services.
• Track multiple test executions simultaneously and synthesize results.
• Create and execute test plans and scripts that accurately and reliably assess application quality.
• Analyze test results to discover and report defects, following best practices as defined by the team.
• Use creativity and initiative to improve product test reliability, coverage, and accuracy.
• Demonstrate a commitment to Hyatt core values.

Quality Assurance Analyst

• Develop and implement sales strategies that drive revenue growth for the company's DC/MD/VA market accounts in the hospitality industry
• Build and maintain strong relationships with key decision-makers
• Collaborate with internal teams, including marketing, operations, and finance, to ensure the successful execution of sales strategies
• Serve as a key liaison between the corporate office and local hotel leaders.
• Monitor and analyze industry trends, competitor activity, and market intelligence to inform sales strategies and tactics
• Assist in the negotiating contracts, providing support to both the hotel colleagues and customers
• Provide regular sales reports and forecasts to senior management
• Ensure high levels of customer satisfaction by working closely with hotel teams to deliver exceptional service to assigned accounts
• Monitor and manage the sales pipeline, forecast sales results, and report on sales performance to senior management
• Represent the company at industry events, conferences, and trade shows