Business Development Manager, National Sales – Americas

Hyatt

Business Development Manager identifying and developing B2B accounts for Hyatt. Collaborating with hotel teams to secure new business and enhance market presence.

Posted 7/7/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $78,500 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Identify, qualify, and develop high-potential B2B accounts across assigned markets, industries, segments, and hotel priorities.
Build account intelligence, including key contacts, buyer needs, travel patterns, sourcing behavior, competitive set, business potential, and next steps.
Execute proactive prospecting plans using internal and external tools, market data, customer insights, and hotel priorities.
Create new demand and secure Hyatt's inclusion in relevant group, transient, extended stay, project, and other sourcing opportunities.
Support revenue generation for new-opening hotels, conversions, focus hotels, emerging markets, and the Essentials/select-service portfolio, as assigned.
Engage customers through direct outreach, introductory presentations, market visits, networking events, sales blitzes, trade shows, and industry functions.
Use analytics and market intelligence to prioritize activity, evaluate account potential, and identify higher-value opportunities.
Partner with hotel sales teams, owners, operators, and internal stakeholders to align business development activity with hotel needs and commercial priorities.
Document activity, account intelligence, referrals, and next steps in Hyatt systems with strong CRM discipline and follow-through.
Manage qualified opportunities or newly developed accounts through appropriate transition to Hyatt Sales Force, National Account Team, Core Account Team, or hotel owner, as applicable.
Participate in special initiatives and cross-functional projects that enhance business development focus areas and support broader National Sales priorities.

Requirements

What you’ll need

5+ years of hotel sales experience or equivalent business development, hospitality sales, or customer-facing commercial experience.
Strong sales knowledge and proven business development experience within transient, group, and/or extended stay segments.
Demonstrated ability to prospect, qualify, and develop new B2B customer relationships.
Strong commercial acumen, including the ability to evaluate account potential, prioritize activity, and connect customer needs to Hyatt solutions.
Strong verbal and written communication skills, including presentation, follow-up, and customer-facing storytelling skills.
Ability to build relationships with customers, hotel teams, operators, owners, and internal stakeholders.
Strong organization, follow-through, productivity, and CRM discipline.
Proficiency with Microsoft Office Suite.
Ability to work independently and manage competing priorities in a remote or distributed team environment.
Bachelor's degree in Hotel Management, Sales, Business, or a related field is preferred.
Experience supporting new hotel openings, conversions, focus markets, or emerging markets is preferred.
Extended stay business development experience is preferred.
Knowledge of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, Lanyon/RFP tools, or similar platforms is preferred.
Experience with industry data tools such as Knowland, Amadeus Hotelligence, Agency360, LinkedIn Sales Navigator, or similar resources is preferred.
Experience with Hyatt's Envision sales software and/or other Hyatt commercial systems is preferred.
Bilingual Spanish/English is a plus.

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales StrategyBusiness DevelopmentAccount QualificationMarket AnalysisRevenue GenerationPresentation SkillsCustomer InsightsSales ForecastingOrganizational SkillsFollow-Through

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingIndependenceProductivity

Certifications

Bachelor's Degree in Hotel ManagementBachelor's Degree in SalesBachelor's Degree in Business