Hotel Engine

Full-stack Engineer

• Build and own systems that aggregate and transform signals used to power outbound and growth efforts
• Design and ship automations and internal tools that improve how teams identify, prioritize, and engage accounts
• Partner closely with Sales, Marketing, Product, and Data to turn business needs into scalable technical solutions
• Lead the foundation of Growth Engineering at Engine, including hiring and mentoring engineers as the team grow
• Experiment quickly, learn from results, and evolve successful ideas into durable platforms

Lead GTM Engineer

Product Manager

• Reimagine booking management experiences: Craft and execute innovative strategies to streamline the contracting and post‑booking journey, transforming today’s manual workflows into scalable, productized solutions that keep Engine ahead of the industry.
• Orchestrate cross‑functional collaboration: Partner closely with Groups Contracting, Group Support, RevOps, and Engineering to uncover bottlenecks, align on priorities, and deliver seamless experiences for both internal teams and end customers.
• Lead automation and tooling initiatives: Own the vision and roadmap for automating post‑booking processes—reducing cycle times, increasing bookings per rep, and lowering cost to serve—by driving enhancements to internal and customer‑facing tools, including opportunities to integrate AI.
• Champion data‑driven outcomes and insights: Monitor and interpret key KPIs around contract cycle time, commission collection, and operational efficiency, turning insights into clear recommendations that elevate how Engine serves its customers and partners.

Staff Product Manager, Groups

Engineering Manager

• Lead a high-performing engineering team by driving collaboration, growth, and accountability. Set clear goals, provide strategic direction, and develop talent to ensure long-term success.
• Manage the end-to-end development lifecycle of engineering projects, ensuring timely delivery, budget adherence, and technical excellence. Collaborate cross-functionally to align technical initiatives with business objectives while maintaining high standards for quality, security, and scalability.
• Drive efficiency through agile methodologies and engineering best practices, continuously refining workflows, tools, and processes. Use key performance metrics to measure success and optimize team productivity.
• Act as the bridge between engineering and other teams, ensuring clear communication and alignment on priorities. Translate complex technical concepts into actionable insights for business stakeholders and leadership.
• Stay ahead of industry trends and emerging technologies, integrating innovative solutions that enhance product development and business growth. Advocate for new tools and strategies that drive efficiency, scalability, and long-term technical success.

Engineering Manager, PLG

• Lead the design, delivery, and operation of cloud environments, service infrastructure, build/deploy, and ecosystem services.
• Responsible for hiring, mentoring, and empowering a high-performing team of engineers.
• Drive technical excellence and ensure scalable and reliable infrastructure that accelerates development across the organization.

Senior Engineering Manager, Infrastructure Systems

Founding GTM Engineer

• Design, develop, and maintain backend services and APIs using TypeScript and Node.js to incorporate LLM features into our applications.
• Collaborate closely with frontend engineers, product managers, and other stakeholders to deliver high-quality features.
• Optimize system performance and ensure high availability and scalability.
• Actively participate in architectural discussions, defining best practices and system design patterns.
• Improve development workflows, CI/CD pipelines, and overall engineering efficiency.
• Mentor and support other engineers, contributing to a strong engineering culture.

Senior Software Engineer, AI

Sales

• Drive Revenue & Growth: Consistently meet or exceed department revenue goals, leveraging data-driven strategies to identify growth opportunities.
• Build a World-Class Team: Conduct interviews and collaborate with recruitment to hire top-tier talent. Foster a culture of continuous development through team-building initiatives and career advancement opportunities.
• Optimize Processes: Analyze data to inform decision-making, streamline workflows, and implement efficiency-focused improvements across the group booking funnel.
• Foster Collaboration: Work cross-functionally with leaders in Marketing, Go-to-Market, Product, and Revenue Operations to develop innovative strategies and drive results.
• Lead with Impact: Set clear expectations, provide mentorship, conduct performance evaluations, and support professional growth for your team.
• Inspire & Engage: Create a motivating environment with team-building events, contests, and performance incentives.
• Own Operational Excellence: Manage the end-to-end group booking process, ensuring accuracy, compliance, and customer satisfaction. Handle escalations, resolve issues, and maintain high service standards.
• Track & Improve Metrics: Monitor performance data, identify trends, and proactively address areas for improvement to optimize team and individual results.

Sales Manager, Group Sales

Events

• Own and convert inbound group travel leads by proactively reaching out to engage clients and guiding them through the booking process to completion.
• Own the coordination of timelines, hotel communication, and key logistics — including gathering RFPs — to ensure group bookings are successfully executed.
• Proactively resolve booking challenges—such as budget changes, shifting guest needs, or timeline adjustments—while keeping customer satisfaction a top priority.
• Guide new prospects through the event booking process with the goal of converting interest into confirmed bookings, while educating them on how to use the platform effectively.
• Qualify and actively pursue inbound group travel leads to drive booking conversions.
• Identify and act on upsell or cross-sell opportunities by engaging clients directly and collaborating with the broader sales team as needed.
• Ensure all client activity, booking progress, and event details are accurately tracked in our CRM and internal tools in real time.
• Work closely with Sales, Customer Success, and Supplier Relations to align on group booking details, resolve roadblocks, and ensure seamless execution.
• Take ownership of all communication by proactively updating internal teams and clients with timely, clear information on booking status and any issues.
• Surface recurring challenges and propose process improvements to streamline the group booking experience for both clients and internal stakeholders.

Event Sales Coordinator

Founding Growth Engineer

• Lead a high-performing data engineering team by driving collaboration, growth, and accountability. Set clear goals, provide strategic direction, and develop talent to ensure long-term success.
• Manage and streamline team operations, bringing a deep understanding of data engineering challenges and optimizing workflows.
• Oversee the end-to-end development lifecycle of data engineering projects, ensuring timely delivery, budget adherence, and technical excellence.
• Implement and refine engineering best practices using agile methodologies while continuously improving workflows, tools, and processes.
• Act as a bridge between engineering and other teams, ensuring clear communication and alignment on priorities. Translate complex technical concepts into actionable insights for business stakeholders.
• Stay ahead of industry trends and emerging technologies, integrating innovative solutions that enhance data infrastructure, scalability, and performance.

Senior Engineering Manager, Data Engineering

Account Manager

• Lead and grow Engine’s strategic lodging partnerships across hotel chains, PMGs, and key supply partners.
• Serve as a senior external representative of Engine in complex, multi-stakeholder partner relationships.
• Develop and execute lodging supply partnership strategies aligned with Engine’s growth and customer experience objectives.
• Work closely with Product and Engineering to inform supplier-facing capabilities, integrations, and workflows from a lodging partner and commercial perspective.
• Act as a subject-matter expert on lodging distribution models, supplier economics, and partner requirements.
• Support Engine’s role as a technology and platform partner to lodging suppliers, enabling new capabilities and integrations over time.
• Establish scalable operating approaches for supplier engagement, onboarding, and ongoing partnership management.
• Monitor industry trends across lodging distribution, hotel technology, and competitive dynamics to inform prioritization and execution.

Senior Director, Lodging Supply Partnerships

Growth Marketing

• Growth Ops: Build and manage automated systems for marketing request intake and creative production, reducing bottlenecks and increasing team throughput.
• AI Tooling Development: Work with Gemini and Claude to build custom tools and automations that enhance the Growth team's capabilities—from content generation to data analysis to campaign optimization.
• Campaign Execution: Own run-rate growth campaigns including direct mail, email sequences, and other channels that drive consistent pipeline and activation.
• Product Launch Operations: Quarterback new product launches by coordinating timelines, aligning stakeholders (Product, Marketing, Sales), and ensuring all growth tactics deploy on schedule.
• Project Management: Track progress across dozens of concurrent growth initiatives, holding team members accountable to deadlines while identifying and removing blockers.
• Process Optimization: Continuously identify opportunities to automate manual work, streamline workflows, and increase team efficiency through better systems and tools.
• Cross-Functional Collaboration: Work closely with Creative, Product, Analytics, and Sales to ensure growth initiatives have the resources and coordination needed to succeed.

Growth Generalist

Marketing

• Lifecycle Program Development: Design and implement comprehensive lifecycle programs (onboarding, activation, engagement, retention, advocacy) for Groups, Spaces, and Partner Hub, including cross-sell journeys that introduce users to additional Engine products at the right moment.
• Customer Journey Design: Create delightful, data-informed user journeys that guide customers from initial signup through power user adoption. Balance product education with user value, and identify natural transition points where users are ready for deeper engagement across the broader Engine platform.
• Experimentation: Build a rigorous testing framework to validate messaging, timing, channel mix, and segmentation strategies. Use data to improve performance continuously.
• Cross-Functional Partnership: Work closely with Product Managers and Product Leads to influence roadmaps based on customer feedback, usage data, and lifecycle performance. Own product outcome metrics jointly with Product.
• Technical Execution: Build and manage campaigns in Customer.io, create audience segments in Looker/Snowflake, and ensure proper tracking and attribution in Salesforce.
• Performance Analysis: Analyze cohort behavior, identify drop-off points, and translate data into actionable insights that improve product metrics (activation rate, feature adoption, retention).
• Content & Messaging: Write compelling, on-brand emails and in-product messages that drive action. Maintain strong opinions on what makes customer communication effective.
• Channel Strategy: Determine the right mix of email, in-product messaging, and other channels to reach users at the right moment with the right message.

Senior Lifecycle Marketing Manager – Public Groups, Spaces

• Channel Growth: Drive measurable improvements in organic search traffic and LLM-generated referrals (AEO/GEO) that translate to new user acquisition and revenue.
• Technical SEO Excellence: Ensure Engine.com and all product properties are optimized for both traditional crawlers and AI agents, enabling efficient access and action on behalf of users.
• Content Automation: Build and manage scalable content programs using tools like AirOps to dominate long-tail search queries and establish topical authority in business travel.
• LLM Optimization: Develop and execute experiments to improve Engine's presence in ChatGPT, Perplexity, Gemini, and other answer engines through citation-worthy content and agent-friendly architecture.
• Cross-Product Strategy: Create cohesive organic strategies across Engine's core platform, Groups, Spaces, and Partner Hub that drive traffic to each product's unique value propositions.
• Performance Reporting: Deliver data-driven insights on organic performance using Amplitude, Snowflake, Salesforce, and other analytics tools to inform strategy and demonstrate ROI.
• Competitive Intelligence: Monitor and outmaneuver competitors in search through technical superiority, content depth, and emerging channel adoption.

Growth Lead, Organic

Compliance

• Lead the configuration and management of GRC tools (Trust Centers, Learning Management Systems, Compliance Tracking, etc.) to ensure integration with security systems.
• Manage the main dashboard for SOC 2 reporting, ensuring accuracy and compliance.
• Develop and maintain a comprehensive risk management program and conduct risk assessments.
• Manage and conduct regular audits (weekly, monthly, quarterly, and bi-annual) across business, IT, and security processes to ensure best practices and legal compliance.
• Oversee the development and execution of security procedures across multiple domains.
• Develop, update, and maintain Contingency Planning strategies and procedures, including coordination of annual tabletop drills.
• Execute routine operational tasks related to security awareness training.
• Audit the access and compliance of third-party vendors and contractors.
• Review procurement requests for security standards and ensure all engagements meet company standards and regulatory requirements.
• Collaborate cross-functionally to identify and monitor security controls, map security controls to issues and risks, and mature the audit processes related to security controls that apply across multiple security frameworks.